DONALD R. MICHAELS JR. 8 Goldenrod Drive, Carlisle, Pennsylvania 17015 717.691.0509 717.329.8509 donaldmichaels2003@yahoo.

com

PROGRAM MANAGER / PMO MANAGER Experienced, dedicated, and results-focused professional, with career history of proven expertise in lifecycle project management from conception to completion. Display expertise in overall project management, resulting to effective and eff icient system utilization, necessary in improving productivity, reducing costs, and achieving overall company goals. Employ strategic thinking, innovative probl em solving, and outstanding leadership to deliver exceptional results. Demonstra te outstanding presentation skills as well as strong ability in establishing eff ective and productive working relationships. Facilitate problem-solving teams th at accurately assess challenges and successfully transform ideas into appropriat e workable solutions. KEY STRENGTHS Project Development Needs Analysis Customer Service Business and Operations Management Account Development, Planning and Execution Interpersonal and Client Relations Strategy, Vision & Mission Planning Risk Management Communication Skills Contract Negotiations and Strategic Alliances Team Building and Performance Improvement Budget and P&L Responsibility

CAREER OVERVIEW Assumed full responsibility in managing project portfolios, including in terfacing with clients Rendered efficient service in managing budgets, risks, scope, project pl ans, staffing plans, and stakeholder plans; in addition to managing and assistin g in developing proposals Performed human resources tasks, such as interviewing and hiring new emp loyees for open positions Executed incomparable skills in developing and presenting monthly projec t status plans to clients and upper-management, along with formulating and imple menting solutions and recommendations Demonstrated thoroughness in managing more than 100 staff along with $5 to $20 million budget projects and achieved project scheduled goals

PROFESSIONAL EXPERIENCE DELOITTE CONSULTING ~ Harrisburg, PA Senior Manager 2009Present

Notable Accomplishments: Executed ability to manage various types of projects at Department of Ho meland Security (DHS), Immigration and Customs Enforcement (ICE) simultaneously (Financial Management, Intelligence, Budget, and IT Assessment), resulting in de creased overhead cost for the company Played a key role in retaining clients as well as in increasing revenue by leading the proposal team in winning more than $8 million in business Contributed in obtaining highly trained and qualified managers by provid ing exceptional leadership and mentoring in handling daily project operations Gained recognition as key person in negotiating and facilitating future client opportunities, resulting in new work and insight into new opportunities BEARINGPOINT ~ Harrisburg, PA ces in 2009) Manager to Senior Manager (Deloitte acquired BearingPoint U.S Public Servi 20012009

Notable Accomplishments: Utilized outstanding managerial skills in managing various types of proj ects throughout the years at BearingPoint, including multiple IT implementation projects, Asset Management (facilities and personal property) project, Health In surance Portability and Accountability Act (HIPAA), IT Consolidation, and PMO Co nstruction Management projects for ICE prison expansion project Provided effectual assistance in growing the business at DHS ICE; from $ 1.2 million to more than $20 million a year within 5 years Utilized acquired knowledge and skills in mentoring employees from analy st to manager, as well as in promoting them through the years; the effort result ed in continuous employee satisfaction and reduced turnover, allowing the compan y to continue developing employees as next leaders Increased revenue and IT growth by continuously adding new clients at th e Department of Transportation Received commission to take over projects that ran into financial or tec hnical problems, achieving 100% success rate of project turnarounds and finishin g the projects on time and within budget Demonstrated exceptional ability to quickly adapt and learn new technolo gies and skills necessary in setting up and managing a large complex Project Man agement Office (PMO) for a major IT implementation project at DHS

EARLIER EXPERIENCE KPMG ~ Harrisburg, PA (KPMG Consulting division became BearingPoint in 2001) Senior Consultant to Manager 1995- 2001 AUTOMATED INFORMATION SYSTEMS ~ Mechanicsburg, PA Analyst / Programmer 1993-1995 INSTITUTE OF MODERN PROCEDURES INC. ~ Mechanicsburg, PA Analyst / Programmer 1990-1993 CACI ~ Mechanicsburg, PA Analyst / Programmer 1988-1990

EDUCATION Certificate in Business Programming and Telecommunications COMPUTER TECHNOLOGY INC. ~ Pittsburgh, PA

CERTIFICATIONS Project Management Professional (PMP) oper (MCSD) Microsoft Certified System Devel

PROFESSIONAL TRAINING Microsoft Access ~ 2010 Lean Six Sigma ~ 2010 Scoping, Project Planning, and Budgeting Advance Courses ~ 2010 Microsoft Office 2007 (Word, Excel, and PowerPoint) ~ 2009 Microsoft Project ~ 2009 Certificate of Completion, Risk Management ~ 2008 Structured Query Language (SQL) ~ 2004 Crystal Enterprise ~ 2003 Lotus Notes and Domino Courses ~ 19962004

PROFESSIONAL AFFILIATIONS Project Management Institution (PMI) Harley-Davidson Owners Group

TECHNICAL SKILLS Microsoft Office 1997 and 2010 (Word, Excel, Project, PowerPoint, and InfoPath) Microsoft Access 1997 and 2010 | Microsoft .NET and Visual Basic Microsoft SharePoint | Structured Query Language (SQL) Network Administration (Windows, SharePoint, and Lotus Domino) Lotus Notes / Lotus Domino | Micro Focus COBOL | NetObjects Fusion | HTML Tools | JavaScript COBOL | Crystal Enterprise | Adobe | Oracle