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SUMMARY: My extensive background as an administrative assistant has allowed me to excel i n the loan processing environment, providing the borrower

with excellent custome r service and the teamwork required to ensure the ideal customer experience. EXPERIENCE: BANK OF AMERICA (Home Lending) May 2010 to February 2011 Loan Processor a Receiving loans from set-up team and making timely welcome calls to borrowers a Collecting required documents from customers, paying particular attention to U nderwritersa requests for additional requirements a Processing loans thoroughly and efficiently and keeping the customers informed a Working closely with the customer to close the loan ensuring flawless completi on to the loan process JP MORGAN CHASE BANK (Home Lending) a" June 2007 to April 2010 Loan Processor a Reviewed and verified information on borroweras application for completeness a nd to ensure that required information is included a Worked with borrower to compile any additional information that is needed a Ensured that all required documents are received and uploaded to borroweras fi le a Submitted loan application for underwriting approval a Maintained weekly communication and provided timely status updates to borrow a Submitted loan to closing department after underwriting approval a Worked with borrower to provide final loan information and schedule closing da te Administrative Assistant a Provided administrative support to the Assistant Vice President of the Home Mo rtgage department a Pulled and prepared weekly and monthly mortgage consultantsa reports for revie w a Monitored and tracked absence for approximately 70 employees a Prepared reimbursements for travel and miscellaneous expenses a Prepared training packets for newly hired mortgage consultants a Coordinated space, computer and technology requirements for newly hired employ ees APPLE ONE a" March to May, 2007 Administrative Assistant a" Deloitte & Touche, LP a" AERS Department a Provided administrative support, including calendar management and high-volume travel arrangements, for two partners and one director a Monitored team submissions and maintained status document for communication to engagement management a Performed follow-up with individual teams for missing, late or incorrect submi ssions a Scheduled high profile meetings with Principals, Partners and Directors INTEL CORPORATION a" August 1991 to October, 2006 Senior Administrative Assistant a Managed access to the Long Range Planning (LRP) Navigator and LRBP Web Site Pu blication, ensuring that requests and issues were handled promptly and followed through to completion a Coordinated meetings with senior administrative assistants to schedule quarter ly meetings with Intelas senior managers for the LRP Roadmap Cycle a Coordinated LRBPas weekly aOperationsa and Quarterly meetings and activities a Supported a cross-organization program team meeting, maintaining the groupas w eb site and coordinating large group meetings

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