TODD A. CLARK tc1347b6a@westpost.net 12105 Ashworth Ave North Seattle, WA 98133 206.730.

3349 Eight plus years of increasing responsibility in a corporate environment providi ng Facilities Management support. Recent graduate of the Facilities Management Certificate program at the University of Washington. Core competencies included strategic financial planning, operations, design, construction and relocation m anagement. SUMMARY OF QUALIFICATIONS Strong emphasis on communication and leadership skills with a strong track recor d of delivering outstanding results in a project management environment Experience with MS Office, Visio and work flow ticketing systems CPR, fire and earthquake preparedness leadership and training Supervisory experience with regard to personnel scheduling, mentoring and direct ing a team to perform a wide variety of tasks The ability to resolve complex customer service oriented issues; handle multiple tasks efficiently, and work well under deadlines Demonstrated ability to communicate and deliver results in cross-departmental co llaborations PROFESSIONAL EXPERIENCE RealNetworks ~ 674.2700 2601 Elliott Ave. Seattle, WA 98121 May 2007 to February 2011

Facilities Security Supervisor Security systems administration; Manage installation, upgrade, backup and repair of all access control and CCTV hardware and software at our Reston, NY, SF, and Seattle offices Manage lock and key hardware, including installation and database tracking funct ions Manage and negotiate vendor services, contracts and budgets Supervise six security personnel and one Receptionist Document, update and present building operations related info during New Employe e Orientation Participate in hiring, training and mentoring processes for Security, Reception, and Coordinator personnel Produced reports for SOX compliance, HRIS compliance, work flow ticketing report s and other related operations metrics Manage Floor Warden and Emergency Preparedness programs Serve as liaison with building management on Simplex 4100+ fire alarm system and building alarm control panel Manage and administer Oracle work flow ticketing system. Department liaison for the development, implementation and launch of new Service Now ticketing system RealNetworks 2601 Elliott Ave. Seattle, WA 98121 Facilities Coordinator July 2004 to 2007

Liason with Building Management for infrastructure repairs Coordinate personnel moves, adds, and changes; (MAC) Field work tickets from internal customers and fulfill requests Furniture sourcing and acquisition duties Assist with all locksmith and access control / CCTV duties as needed Assist with managing vendors during project build-outs, cubicle reconfiguration s and other related projects Fill-in for Receptionist, Facilities Supervisor or other team members as needed Collaborate with (CNR) telecommunications vendor to complete MAC requests and re lated projects Coordinate conference room set-ups and repairs Responsible for maintaining electronic projection equipment Helsell Fetterman LLP ~ 292.1144 January 2004 to June 2004 1001 Fourth Avenue, Suite 4200 Seattle, WA 98154 Office Services Coordinator Track incoming and outgoing time-sensitive court documents via database Order and maintain inventory of office supplies Process time-sensitive faxes and mail Act as liaison with building management to resolve office maintenance issues Coordinate the issue of parking passes and access cards Support staff with space planning and storage concerns

Volt Services Group ~ 441.2929 August 2002 to December 2003 701 Pike Street, Suite 1150 Seattle, WA 98121 Facilities and Service Center Coordinator at Starbucks Troubleshooting, technical support, and dispatching of service for all Starbucks stores, licensees, suppliers and partners Ensure optimal vendor service by consistently utilizing written, verbal and prob lem solving skills in a fast paced environment Coordinate and schedule assigned service requests while providing timely service status feedback to the customer on unresolved issues update and track service level agreements, current vendor information and status of purchase orders within the database

RealNetworks ~ 674.2700 August 1998 to July 2001 2601 Elliott Ave. Seattle, WA 98121 Facilities Coordinator Maintain building and property as a functioning unit Negotiate service and warranty contracts with vendors Schedule and coordinate customer support for building occupants Organize and schedule office moves while supervising the coordination of personn el Maintain current copies of HVAC and building prints via Database updates Manage scheduling and set-up of A/V equipment Oversee Visitor registration by implementing a secure system of tracking account ability Fill-in at Reception desk as needed

EDUCATION University of Washington ~ 8/2009 to 8/2010 Facilities Management Certificate Program completion, 3.8 GPA Seattle Central Community College Video Communications and AA related courses Art Institute of Seattle Fashion Marketing: Design, History of, Retail, and Communications.