Robert D. Ball 6066 Joseph Scott Drive, Elkridge, Maryland 21075 443-537-6351 * rb1241dc4@westpost.net www.linkedin.

com/in/robertdavidball21075 SENIOR-LEVEL OPERATIONS PROFESSIONAL Forward-thinking operations leader with over 20 years of top-level experience dr iving efficiency and profitability for multiple organizations. Instrumental in p artnering with organized labor to achieve competitiveness through increased prod uctivity while reducing costs. Broad background includes direction of major star t-up and relocation projects, sales expertise, and the ability to incorporate me trics to evaluate performance and determine areas ripe for improvement and chang e. Operations Management * Financial/Budget Management * Project Management * Staff Management Contract Negotiations * Labor Relations * System Implementations * Benchmarking P&L Analysis * Start-up Operations * HR & Customer Service Oversight PROFESSIONAL EXPERIENCE REPUBLIC-NATIONAL DISTRIBUTING CO., Jessup, Maryland * 2008-2010 Second largest distributor of premium wine and spirits in the United States; ann ual revenue, $330M. DIRECTOR OF OPERATIONS Maximize efficiency and profitability by leading all aspects of daily company op erations, from oversight of financial and budget matters to direction of core ar eas including accounts receivable/payable, purchasing, Warehouse, Delivery, and Customer Relations. Protect corporate position while forging positive relationsh ips with union liaisons - conducted contract negotiations for 200+ associates. * Drove success of complex, long-term (14-month) project, serving as Coordinator and owner representative over $17M facility expansion, total office renovation, and conveyor system upgrade. * Optimized spending and ensured ongoing operations through successful negotiati ons of 5 union contracts. * Successfully met demands of significant business expansion (from 280M in 2008 to $330M in 2009) through implementation of new programs and build-up of manpowe r and equipment to deliver on needs. WASHINGTON WHOLESALE DIST. CO., Washington, D.C. * 2003-2008 Major wholesale distributor of wine, spirits and non-alcoholic beverages in the District of Columbia area; annual revenue, $110M. VICE PRESIDENT; DIRECTOR OF OPERATIONS Spearheaded key fiscal activities (P&L/budget), as well as management of warehou se and inventory operations and systems, with a focus on lowering costs while bo osting productivity. Spurred growth through development of long-term strategies and goals - developed metrics and scorecards to measure progress and identify ar eas for improvement. Created policies and procedures to standardize operations, and oversaw investigations of thefts and losses. Served as executive liaison for all labor relations and contract negotiations. * Advanced information management and operational capabilities by leading implem entation of an SAP system to integrate financial, HR, sales/distribution, and Wi ne Management Systems (WMS).

* Improved breakage, shrinkage, and productivity levels by more than 40% through integration of WMS with SAP and training of all associates. Changes enabled max imizing of space in a very expensive storage market. * Lowered overtime and headcount, while increasing productivity, through expert negotiation of 4-year labor contract that helped meet budget goals for 4 of 5 ye ars.

ROBERT D. BALL * Page 2 * rb1241dc4@westpost.net NATIONAL DISTRIBUTING COMPANY, Jessup, Maryland * 1998-2003 National beverage alcohol distribution/brokerage network; annual revenue, $180M. ASSISTANT DIRECTOR OF OPERATIONS Piloted day-to-day branch operations in 2nd-in-command position, while conductin g P&L reviews and developing budgets to advance financial objectives. Oversaw pr oductivity and drove results for all departments, while managing labor relations and contracts for over 200 unionized employees. * Propelled branch from position in bottom 25% to top 10% in house-to-house benc hmarking - areas covered included night/day cases per man hour, breakage, shrink age, accidents, cases per stop, stops per tuck * Drove successful union negotiations that allowed for a 4-year average increase of less than 4% (including health/welfare benefits), while solidifying safety r ules, and production goals. * Slashed shrinkage and breakage, from $400K in 1998 to $84K in 2003. * Built morale and boosted productivity through introduction of powerful incenti ve and associate recognition programs, including forklift and truck rodeos, bene fit bowling tournaments, and designation of Associates of the Month. ADDITIONAL HISTORY JOHNSON BROS. WHOLESALE LIQUOR CO. GENERAL SALES AND OPERATIONS MANAGER * Played key role in coordinating new business operations in the Hawaiian Island s - participated in lease and land purchase negotiations, as well as regulatory compliance activities. * Directed all sales and operations team, including 40+ unionized associates, wh ile overseeing financial activities (P&L, budgets) and production, customer rela tions, and HR teams. * Met all yearly supplier goals for sales of major brands including Gallo, Freix enet, and Sidney Frank, while maintaining profitability by streamlining operatio ns. CAREER NOTE: Previous role as State Sales Manager - Hawaii for Gallo Wine Compan y.

EDUCATION Associate of Applied Science in Food Science

University of New York, Morrisville, New York