Jeffrey R. Bennett, PHR 113 Village Walk * Columbia, South Carolina 29209 * (803) 807-7331 * jb1391f6c@w estpost.

net LABOR & EMPLOYEE RELATIONS MANAGER Certified Professional in Human Resources (PHR) with eleven years of experience in union and non-union environments including six years with Fortune 500 compani es. Distinguished by commended performance and proven results. Extensive background in labor and employee relations including contract administ ration, arbitration, grievance handling, collective bargaining, disciplinary ass essment and federal and state employment law compliance. Demonstrated success in human resources management including EEO investigation, employment policy development, unemployment hearings, performance management, tr aining and development, recruitment and benefits administration. HR SKILLS * * * * * * * * * * * * * * * Contract Administration Grievances & Arbitration Collective Bargaining Disciplinary Assessment Safety & OSHA Compliance HR Policies & Procedures Labor & Employment Law ADA/EEO/FMLA/WC Training & Development Recruitment & Retention HR Department Startup Orientation & Onboarding Benefits Administration Coaching & Counseling Performance Management

PROFESSIONAL EXPERIENCE LABOR & EMPLOYEE RELATIONS * Administering national, regional and local collective bargaining agreements wi th seven unions and representing the company in arbitration hearings and boards of adjustment. Assisting outside counsel in arbitration case presentation and pr eparing witnesses to testify. * Providing ongoing advice, counsel and training to over 3,000 managers and empl oyees across multiple operating regions concerning contract interpretation, labo r and employment laws, ADA interactive process, company policies and disciplinar y assessment. * Investigating and responding to union complaints and conducting third step gri evance meetings. Strengthening relationships with operations management and unio n representatives to resolve disputes. Maintaining consistent application of lab or agreements, company policies and past practices. * Representing human resources as a management team member in union negotiations . Collecting and analyzing data to support the development of negotiating strate gies and evaluating proposals relating to collective bargaining and grievance re solution.

* Writing ex parte briefs and presenting discipline and contract interpretation cases in more than 150 arbitration hearings in accordance with the Railway Labor Act (Public Law Boards, Special Boards of Adjustment and the National Railroad Adjustment Board). Successfully defending employment terminations and avoiding o ver $2.5 million in back pay liability. * Leading a manpower assessment and planning team and developing a computerized forecasting model to assess system-wide labor needs. Presenting statistical anal ysis of Six Sigma process capabilities and process performance to labor relation s executives. * Working with environmental safety and s and address issues including modified quirements. Participating in the safety es to establish individual safety goals h observation and coaching. health managers to develop safe practice work duties, risk management and OSHA re improvement process with injured employe and monitoring behavioral results throug

* Implementing new employment policies and updating employee handbooks to ensure compliance with ongoing changes to federal and state employment laws including EEO/anti-discrimination, drug and alcohol testing, workplace violence interventi on and counseling, and wage and hour regulations. * Developing and administering labor relations programs, objectives and budgets as directed by the Vice President of Human Resources. Generating monthly reports for senior management highlighting regional division accomplishments and analys is of labor and employee relations metrics. HUMAN RESOURCES MANAGEMENT * Responding to charges of discrimination filed with the EEOC. Conducting intern al investigations of discrimination and sexual harassment and resolving complain ts through administrative procedures. Serving as the company advocate in unemplo yment hearings while attaining 100% win rate against unemployment claims. * Managing the performance appraisal process by assisting managers in the develo pment of annual key performance objectives and effectively evaluating performanc e. Ensuring that merit increase recommendations and equity reviews are aligned w ith organizational compensation structure and departmental budgets. * Developing action plans to support recruitment efforts for exempt and non-exem pt positions. Conducting behavioral-based interviews in a timely and effective m anner and making hiring recommendations to senior management. Negotiating ten sa lary offers with potential candidates and hiring an additional twenty-five emplo yees at contract wage rates. * Performing needs analysis for development of site specific and company-wide tr aining programs. Leading classroom instruction and team coaching including busin ess processes, employment laws and regulations, and supervisor certification pro grams. Consistently receiving high ratings for presentations given to company-wi de employee audiences. * Administering benefit plans including health, dental, vision, 401(k), pension, flexible spending accounts and retirement. Establishing a Section 105 plan for reimbursement of medical expenses. Achieving 100% enrollment in the company's an nual health screening and increasing employee participation in wellness programs by 56%. EMPLOYMENT

Unified Grocers, Incorporated, Human Resources Manager, Seattle, WA July 2008 August 2010 HRINTEL Corporation, Owner/Human Resources Consultant, Columbia, SC May 2004 - A pril 2008 Newhouse & Associates, Partner/Human Resources Consultant, Columbia, SC June 20 03 - April 2004 Norfolk Southern Corporation, Assistant Labor Relations Officer, Norfolk, VA Jun e 1999 - May 2003 EDUCATION & CERTIFICATION UNIVERSITY OF SOUTH CAROLINA - Columbia, SC Master of Human Resources (MHR), 1999 Bachelor of Arts (BA) in Psychology, 1997 Activities: Completed a summer internship as a labor relations representative at Bally's Park Place Hotel and Casino in Atlantic City, NJ. Certification: * Professional in Human Resources (PHR) Affiliation: * Society for Human Resource Management (SHRM) Computer Skills: * HRIS applications (Taleo, Kronos, Lawson, Creative Solutions, ADP) * MS Office (Word, Excel, PowerPoint, Outlook)