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Donna M.

Haas

23 Mulberry Court

Hamilton, NJ 08619

(609)838-1655

Summary Highly skilled Executive Assistant with over ten years experience supporting sen ior management in administrative operations. Detail-oriented individual with exc ellent organizational, computer and record keeping capabilities. Skills * Proficient in Microsoft Office applications (Word, Excel, PowerPoint), as well as Outlook Express, UPS Tracking, Fed Ex Shipping and other Internet-based prog rams * Accurate and rapid transcription and documentation skills, with ability to typ e 80 wpm and efficiently transcribe meeting minutes for department * Adaptable to rapidly learning new procedures and software * Provide courteous and efficient customer service to vendors and clients, both in person and via phone * Ability to prioritize and multi-task in a fast-paced, high intensity environme nt * Capable of effectively coordinating corporate and social events, conference c alls, travel arrangements, and workflow * Excellent communication and writing capabilities with ability to effectively c reate correspondence, memoranda and e-mails * Handle time-sensitive, confidential information with utmost professionalism an d urgency Experience Westgate Management Co., Inc., Lawrenceville, NJ 2009 - 2010 Executive Assistant to President All administrative work for the President and other staff of Property Management Company including spreadsheets, composing of correspondence, monthly updating o f bank records, tracking of utility bills and upkeep of all office machines and supplies. PNC ARCS LLC, Princeton, NJ 2006 - 2009 Loan Processor/Underwriting Analyst Coordinated all aspects of multi-family commercial loan process, from start to f inish; verified tax, utility and banking records for upload and transmittal of a pproved loans to Fannie Mae and Freddie Mac; documented and updated borrower inf ormation into internal database. Roma Bank, Robbinsville, NJ 2005 - 2006 Executive Assistant Provided administrative and operational support to three Vice Presidents, includ ing V.P. of Compliance in overseeing transactions of a suspicious nature; docume nted new customer activity on Excel spreadsheet; processed bid appraisals for po tential new commercial loans; prepared legal bank documents and obtained require d signatures; composed internal memos to apprise Lending Committee Members of ne w developments.

AAA Mid-Atlantic, Hamilton, NJ 2003 - 2005 Administrative Assistant Supported call center efforts by inputting and updating statistical reports and took meeting minutes for distribution to Managing Director and staff members; co ordinated off-site events for management staff; maintained office inventory. Beazer Homes Corp, Ewing, NJ 1994 - 2002 Office Manager /Executive Administrative Assistant Produced reports on status of construction projects for Division Vice President; oversaw office personnel to ensure efficiency of operations; coordinated mainte nance of office equipment and peripherals; responsible for binding of meeting bo ard minutes; planned and organized all social and corporate events; procured tra vel itinerary for executive staff and maintained the office calendar; strong foc us on time-sensitive, high level of confidential dictation. Education Associates Degree: Office Systems Technology Mercer County Community College West Windsor, NJ, May, 1988 Certificate of Specialization: Word Processing Mercer County Community College West Windsor, NJ May, 1988

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