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EXECUTIVE LEVEL MANAGEMENT RESTAURANT/HOSPITALITY INDUSTRY Jeffrey M.

Hofrichter 8176 Dressage Road Littleton, Co 80125 (720) 379-5312 (home) (720) 448-4372 (cell) jh13c9cfa@westpost.net (email) SUMMARY OF QUALIFICATIONS: Successful professional qualified by 20 years of visible achievements in the foo d service/ hospitality industry. I have generated and supported values of excel lent performance, team building and motivation to enhance non-performing or subs tandard operations to a level of true potential in volume, profitability and int egrity. RECENT EXPERIENCE General Manager, (Restaurants of America, Inc.) Hooters Parker Road Aurora, Colorado 8/2009 - 12/2010 Took over day-to-day management including staffing, training, purchasing, cost c ontrol, P&L statements, facilities, maintenance, and customer relations. * Upgraded store integrity by re staffing and retraining (25-30 servers), increa sed sales over 8% in 18 months. * Analyzed and upgraded physical environment. * Served as management training store - 9/2009 - 2/2010 * Enforced fire codes, health department and human resource standards with 96% o r better compliance. * Created monthly budgets and enforced adherence to them. * Executed all payroll and accounts payable functions. Regional Manager, (Restaurants of America, Inc.) Central/Southern Colorado Denver Metro and Colorado Springs Colorado 4/2007 - 8/2009 Supervised the day to day operations of 6 of the 7 units for corporate assisting with new menu rollouts and human resources to ensure franchise concept integrit y and standards. * Supervised six restaurant locations. * Improved morale and overall environment, resulting in sales increases in 5 of the 6 units. * Maintained both management and hourly staffing needs for all locations. * Conducted bi-annual reviews of all management. * Developed annual budgets for all locations.

Regional Manager, (Restaurants of America, Inc.) New Mexico Region Albuquerque New Mexico 9/2001 - 4/2007 Created an environment of teamwork and commitment through communication and trai ning resulting in sales increases for all locations in New Mexico for five conse cutive years. * Developed and implemented all advertising and marketing for the New Mexico reg ion. * Acted as Human Resource Manager, handling employee issues insuring smooth oper ations. * Managed all off premise catering and promotional appearances. * Handled new menu rollouts for all units, insuring compliance to product specif ications and proper presentation. * Created yearly budgets and ensured adherence to them. * Conducted career fairs, initial interviews and training for all new management

. * Acted as General Manager for San Mateo location for first year and a half resu lting in a sales and profitability increase. EARLIER EXPERIENCE Restaurants of America, Inc. 1990-2001 * 1999-2001 - General Manager Mall of America location (a 4.5 M$/yr unit) - prod ucing both a sales and profit increase. * 1996-1998 - Opening General Manager Kipling location Lakewood, Co. (a 2.2M$/yr . unit), responsible for all hiring, training and ordering for grand opening. * 1993-1996 - General Manager Tanque Verde, Tucson, Az. (a 1.3 m$/yr unit) - pro duced increases in both sales and profits. * 1992-1993 - Assistant Manager Arizona Center, Phoenix, Az. Acting GM for 4 mon ths. (4M$/yr unit) Coordinated and oversaw summer concert series in center. * 1991-1991 - Assistant Manager both Boulder and Colorado Springs, Co. * 1990-1991 - Cook and acting Kitchen Manager Colorado Blvd. and Arizona Center. EDUCATION * Bachelor of Science, Business/Marketing - University of Denver (1990) OTHER SKILLS * POS Systems: Digital Dining and Aloha * BOH Systems: ReMax and Menu Link * Other: MS Word, Excel * ServSafe and TIPS Certified

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