T. DIANNE RUMORE 4781 Temple Drive Delray Beach, FL 33445 Email:dr5efcec@westpost.

net Tel:(561)558-4770 PROFESSIONAL PROFILE Accomplished, focused and innovative business professional with exceptional reco rd of success in implementing strategic improvements, creating productive busine ss partnerships and providing value to employers. Considered a motivator and lea der, possessing comprehensive skills across all facets of business, with demonst rated ability in evaluating processes and determining cost-effective solutions. KEY STRENGTHS * Principled centered leader able to motivate others by ensuring a safe, coope rative and participatory environment. * Hands-on leader with extensive experience in sales, operations and training. * Keen ability to garner trust among executives and line staff and build effecti ve working relationships. * Proven ability to drive start-up and turn around operations to maximum results . * Capability of aligning business practices with corporate vision, values and ob jectives. * Excellent business judgment, problem solving and analytical skills. * Competent in budget management and in handling complex financial issues. * Strong commitment to accountability for self and others, based on leadership b y example. * Highest degree of ethics and personal and corporate responsibility. EXPERIENCE PARADIGM MANAGEMENT ASSOCIATES - Boynton Beach, FL. 03 /08 to 12/10 Human Resources Services and Development Director Management consulting company - Joined company as an experienced human resources and business professional to design, develop and implement a new human resource s division. Crafted a full line of products and services designed to enhance service capabilities and drive new business. * Created over 25 human resources services and training modules, including recru itment and on-boarding, legal compliance, strategic business planning and employ ee development. * Developed strategic account development guidelines with supporting tracking pr ocedures. * Trained and coached leadership on sales and operations including business anal ysis, performance management and review, employee discipline, team building and more. * Instrumental as a contributor to company revenue "bump" (11%) over two years. BLACK DIAMOND SERVICES - Pompano Beach, FL 09/03 to 11/07 Director/Human Resources & Training Transportation & language services provider to the workers' compensation and leg al industries - Recruited by the leading national provider of transportation and language services to develop and manage a fully functional human resources and training department. Additional responsibilities included support to the senior leadership in all phases of business sales and operations.

Developed, implemented and monitored policies and procedures. Coordinated recrui ting processes and established on-boarding program. Managed wage and salary administration, HIPPA, benefits man agement and administration, performance management, budgeting, conflict resolution, forecasting and strategi c planning. * Instrumental in helping the company increase revenue by $7,000,000 dollars ove r a three year period by enhancing productivity at all levels. * Established quarterly and annual regulatory audits and compliance reviews. * Coached management in HR matters. Conducted supervisory employment law & compl iance seminar for entire leadership team, ensuring more consistent and compliant management. * Reduced workplace complaints by 38% and saved company over $15,000 annually in consultant fees. * Strengthened business operations by creating and deploying new compensation st rategy, pay & bonus structures. * Launched multi-level strategic planning for multiple locations, resulting in 1 00% achievement of revenue objectives for three consecutive years. * Reduced benefit costs by 32% over two years, while increasing employee benefit s. * Established, trained and monitored HIPPA program for multiple locations. * Reduced employee turnover 65%. * Created a fully equipped training department to provide employee enhancement a nd development education. * Developed and implemented company's first leadership development program (LEAP ). TDR GROUP - Boca Raton, FL 06/01 to 08/03 Principle Training and business development company - Designed and developed a broad scope of services for companies to enhance and expand their business. Provided assist ance with business development and long range planning including workforce design, performance guidelines and product and service devel opment. Designed and delivered need specific training, established sales managem ent and call center processes, and provided multi-level coaching. * Created a sales management and tracking process for more consistent and effec tive performance tracking. * Worked directly with Vice President of Sales to identify productivity deficien cies. * Provided training and coaching in territory management, sales management and s trategic account development, resulting in 19% increase in revenue within six mo nths.(Certified Integrity Sales/ Customer Service trainer). * Standardized recruitment and hiring procedures, resulting in more qualified ca ndidates and increased retention. PERSONNEL ONE, INC. - Miami, FL 11/93 to 06/01 Vice President National full service staffing company -Responsible for management and success o f a nationally recognized, multi-million dollar staffing organization, specializ ing in temporary, temp to hire, fulltime and managed services. Managed development strategy for multiple states. Guided the vision, objectives and execution of operations with accountability for strategic planning, business directives, sales, training and profitability for 32 branch locations. * Received numerous awards for highest operating profit, averaging double digit profits annually. * Expanded company's service capabilities to include highly profitable fulltime placement division in all locations.

* Consistently delivered exceptional placement fees, averaging over $1,000,000 a nnually in additional revenue. * Introduced and developed numerous innovative business programs, resulting in e xpanded service capabilities and growth, including: Total Quality Management, St rategic Planning and Budgeting, Training/Development, * Vendor-On-Premise Managed Services, National Workforce Assessments Partnership with gNeil Co. PROFESSIONAL AFFILIATIONS * Society for Human Resource Management (SHRM) * American Society for Training & Development (ASTD) * Florida Association of Staffing Services (FLASSA) - Chapter President/State Pr esident * American Staffing Association(ASA) Labor Relations Board-Washington, DC * National Minority Supplier Development Councils (NMSDC) New York and GFMSDC-Fl orida