THOMAS R. MAHER 1209 NATHANIEL COURT VIRGINIA BEACH, VA 23454 tm159fb2e@westpost.net 757.412.

0002 OBJECTIVE: Position of Technical Delivery Manager SUMMARY: Three years of Project Management experience within BA Merchant Services Twenty-five years of experience in obtaining business requirements and designing business systems: * Extensive experience with EDI transactions including HIPAA * Experienced utilizing the Six Sigma Change Process (SSCP) * Experienced using the Standard Software Process (SSP) * Ten years of project management experience * Fifteen years of budget planning and forecasting experience * Proven leadership skills * Excellent written and oral communication skills ACHIEVEMENTS: * Directed the 2005 and 2006 PCI compliance audits for BA Merchant Service * Coordinated the efforts of IT, NCG, EDS, ISBC and an external auditor for to a ttain PCI compliancy. * Delivered five major Bank of America/NPC transition projects as the Technology Delivery Manager on time. * Led the HIPAA EDI implementation for a large Medicaid provider. Completed the project before the Federal Government's mandated date, thereby avoiding large fi nes. * Directed the effort to implement a debit EFT system utilizing EDI at a cigaret te manufacturer. Completed implementation in one-half of the time allowed. The E FT system cut collection time by 98% and improved cash flow by 35%. * Analyzed the HIPAA EDI requirements for a health care organization and designe d a plan for the organization to become HIPAA compliant before the compliancy de adline. Avoided possible government fines and saved 30% in implementation costs. * Developed a system to expedite importing parts and machinery. The system reduc ed the time to clear shipments through Customs by 90% and cut labor costs by 15% . Improved cash flow by 12%. * Presented a plan to two major customers to utilize EDI transactions to replace paper purchase orders and invoices. Reduced corporate costs by 35%, and order e ntry, processing, and billing time by 80% while reducing client costs by 40%. * Managed the EDI function for a cigarette manufacturer. Increased the customer partner base by 15%, tripled the vendor partner base, and doubled the number of EDI transactions. * Prepared and managed a project plan for a glass and plastic container manufact urer to improve their EDI processes. Improved throughput by 15%. Reduced externa l support costs by 33% and data transfer costs by 25%. * Led the effort to set up an EFT system at a federal agency. Reduced direct lab or costs by 50% and printing and postage costs by 70%. Reduced late payment char ges by 80%.

* Prepared a document identifying the mandatory EDI requirements for HIPAA compl iancy for consultants. The document enabled the consultants to easily explain to customers the requirements and led to greater customer satisfaction. Reduced ED I mapping and implementation time by 40%, enabling the company to become more co mpetitive and to increase revenues by 20% in the HIPAA arena. THOMAS R. MAHER PAGE 2 * Designed and implemented a system to reduce the time to count the annual inve ntory, and to reduce the cost of counting and valuing the inventory. Reduced cou nt time by 65% and the cost of counting by 40%. Reduced the cost of valuing the inventory by 98%. * Proposed and implemented a new computer platform to improve on-line response t ime and to increase the user base. Improved response time by 35%, and doubled th e number of system users. Additionally, achieved a 5% reduction in hardware cost s. * Developed an automated payroll system for a property management company. Cut i nput error by 85%, reduced processing time by 75%, and processing costs by 45%. * Created a spreadsheet to simplify submitting and processing time sheets and ex pense reports. Reduced input errors by 60% and processing time by 35%. Reduced t he customer billing cycle 20%. EXPERIENCE: SAPPHIRE INC., Worchester, MA (CONSULTING COMPANY) Implementation Manager Implemented the Integrated Claims Environment system at Bank of America Technical Delivery Manager Coordinated the technical components for 3 regular projects and 11 transition pr ojects at Bank of America 2003-2005 AMERIGROUP CORPORATION, Virginia Beach, VA 2003-2003 (MEDICAID PROVIDER) Project Manager Headed the team which implemented 8 Federally mandated HIPAA EDI transactions STERLING COMMERCE, INC., Dublin, OH 1994-2003 (EDI software and services) Senior Consultant Consulted in the manufacturing, distribution, finance, grocery, healthcare, and service industries. Also consulted at federal and state agencies. SELF-EMPLOYED, Richmond VA 1992-1994 EDI Consultant Managed the EDI operations for a manufacturer/distributor. MOLINS RICHMOND, Richmond, VA 1976-1992 (Manufacturer) Information Systems Manager Developed, implemented, and maintained computer systems. Controlled a budget of $500,000. Supervised a stall of 20. Trained company personnel in computer usage.

IBM CORPORATION 1970-1976 Marketing Representative Sold small computer systems. EDUCATION: PENNSYLVANIA STATE UNIVERSITY, State College, PA B.A., General Arts and Sciences