Carlos M. Lozano 5726 Timber Star San Antonio, Tx. 78250 (956 )793-9252 lozano-carlos@sbcglobal.net cl1578164@westpost.

net ___________________________________________________________________________ PROFILE Accomplished Regional Sales Manager with extensive experience in managing a very large territory from implementing new ideas to help promote sales, product know ledge training of large groups of employees, attending and doing presentations a t store staff meetings. Also with vast knowledge in product merchandising, resets, reading and following planograms, running VCS reports and cross merchandising. It is these skills pl us my over 10 years of customer service experience that make me the right candid ate for this position. I am also an accomplished field service technician and s alesperson with over 3 years experience in providing not only top of the line p roducts and equipment but also providing outstanding on- site mobile services. By performing these services it has allowed me to develop very strong customer s ervice and communication skills. Previous experiences have also given me the op portunity to take my skills on the road by being entrusted with company vehicles and making visits to my customers on a daily basis without any supervision and these opportunities have really allowed me to flourish because of my strong self motivation and organizational skills. WORK HISTORY July 2009-Present Regional Sales Manager Altenloh, Brinck and Co. Inc. U.S. ABC Spax Texas, New Mexico, Louisiana, Puerto Rico * In charge of managing large region working clo sely with store managers and marketing managers to maximize profitability o f my product. * Working closely with the National Store Operations Manager on coming up and implementing new ideas throughout the region to help increase sales. * Creating excel spreadsheets and powerpoint pre sentations and presenting them to other RS M's on new ideas for maximizing ou r turns and profits. * Assist in performing store resets throughout m y region in order to bring in our lines of fasteners into the stores * Assisted Dept. Heads and Manager in maintain ing proper inventory levels of product, maintaining accurate on hand counts and p lacing orders for more product. * Attend store events and road shows doing on demonstrations of our product and helped develop leads

for in store knowledge training

stores. * Continual training of store employees through demonstrations and product

* Attend store manager's meetings and did produ ct demonstrations and help tr aing dept heads on sales techniq ues of our product. * Travel extensively throughout Region doing daily store visits, which included over 240 stores in my region alone which requires me to overnight more than 80% of the time.

Jan 2008- July 2009 Merchandising Execution Associate The Home Depot/ MET Team Store Support/ Rio Grande Valley, Tx. * Assigned to the hardware department which consists of all types of tools, fasteners, and door hardware. * Team leader put in charge of projects and helping train new employees to the department. * Resets, refreshes, striping, packing down and cross merchandising of all types of hardware products. * Tagging merchandise, adjusting on hand quantities and placing orders for more product using the mobile car ts. * Working closely with department heads and ASM's to come up with plans to increase sales by creating a stronge r product presence through disp lays and cross merchandising product in the right places. * Running VCS reports and giving the proper and deserving amount of time to all of our vendors and their line of p roducts.

Oct 2006 - Jan 2008 Installer/Technician * Installation of all types of autoglass, from windshields, tempered, and laminates to windshield chip repairs. * Diagnosing and repairing or replacing window regulators, weatherstrip and mouldings. * Mobile technician, covering the lower RGV area, providing excellent customer service at customers homes or place of work. * Safetech Certified in all types of autoglass installations. * Have received top pay in our quarterly bonus program for 4 consecutive quarters by receiving grades of 95 and higher through customer surveys which consist of customers grading our ability to ex plain our service procedures and our products and also on our workm anship and service provided. Well above the company employee average of 87.

Nov 2004 - Oct 2006 Customer Service Technician/ Fleet Coordinator/ Computer Tec h. Hill-Rom Co., Inc. McAllen, Tx. * Delivered and setup special therapy medical beds to hospitals and nursing homes and assisted in patient transfer into our beds and inrviced nursing staff on proper operation of beds. se

* Tested, calibrated, cleaned, and prepared different types of medical equipment such as ventilators, bipaps, cpaps, infusion pumps, compression devices, baby warmers, incubators, therapy be ds, and air mattresses. These repairs involved replacing b oards, cards and other electrical parts and manual parts on e quipment. . * Delivered medical equipment to hospitals and nursing homes throughout the valley. * In charge of vehicle fleet as far as safety, maintenance, drivers logs, pre-trip and post-trip inspections and overall keep of company vehicles. * Made sure all vehicles were kept up to date as far as DOT regulations and company safety standards such as eye wash stations, fire ex tinguishers, safety cones and triangles, safety glasses, first aid k its, accident packets, and personal protective equipment. * Assisted in keeping service centers documentation and appearance in eco mpliance with FDA and State Health dept. regulations and guidelines. * Trained co-workers on the use and operation of our PDA=s (handhelds). * Was in charge of all computer system upgrades for both the service c enter systems and the pda=s. * Performed equipment mods. And routine maintenance on our e quipment at customer sites and kept in constant communication with o ur customers on scheduling for future service visits.

Jul 1996 - Oct. 2004 Shop Manager 77 Quick Lube Harlingen, Tx. * Opening and closing of shop on a daily basis. * Customer Service * Inventory control and management. * Main focus was to produce profitibility for the business and to keep it a p roductive and safe environment for my employees. * Closely monitored OSHA safety regulations, state and federal reg ulations on oil and filter disposal and kept the shop compliant accordin g to all laws and regulations. * Employee hiring and training. * Payroll * Daily deposits * Accounts payable and receivable. * Soliciting new business. * Complete overall control of daily operations. * Setup the shop as a state hub vendor in order to receive state age ncy business. * Responsible for establishing over 40 fleet accounts that we have main tained as customers for over 5 years.

* Shop showed an average of 25% yearly increase in sales since ng aboard. * Certified shop with state to perform vehicle safety inspections. * Completed training courses in fuel injection, brakes, a/c repairs, and agnostic computer equipment. * Established week long training program for new hires. * Employee scheduling * Implementation of new projects * In charge of all computer software upgrades, repairs and maintenance.

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Jan 1994 - Jul 1996 Shipping and Receiving Manager Victoreen, Inc. Brownsville, Tx * Processing and filling orders. * Packaging and shipping out orders. * Inventory control of raw materials and finished goods. * Placed orders for shipping materials. * Processed orders for our manufacturing plant and also orders for port. * Responsible for setting up company with UPS and Fed Ex computers pping out orders. * Revamped entire warehouse, from getting inventory in line to structuring warehouse with all new inventory fixtures.

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Jun 2003 - May 1994 Route Manager Schwan's Sales Harlingen, Tx. In the short time I was with Schwan's Sales, I managed to start my own route fro m scratch. By cold knocking at peoples homes and through referrals I was able t o establish 10 full route days. * Operation of large frozen food delivery trucks. * Maintaining truck inventory of frozen foods. * Depositing daily sales and complete route management.

Jun 1989 - Jun 1993 Preload Supervisor United Parcel Service Harlingen, Tx. * Trained employees on proper loading and unloading procedures of packa ges from trailers and package cars. * Managed daily timecards for preloaders. * trained employees on safe work methods and hazardous materials. * In charge of the overall operations for Saturday air deliveries. * I was hired as a preloader and after 18 short months I was promoted to prel oad supervisor in which I held this position for the next two and a half years. Here I developed computer skills where I was certified on UPS' PTS software. I also attended and received certificates of compl etion in all management training courses including UPS' "Managemen

t by Commitment" and Peoples on operating semi's and large methods.

Workshop. I was also certified package cars and all package delivery

EDUCATION Aug 1987 - Jun 1989 Texas Southmost College Brownsville, Tx GPA: 2.75 Aug 1985 - May 1987 Harlingen High School Harlingen, Tx. * High school diploma * Graduated in top 1/4 of class. SKILLS * * * * * * * * Excellent business administrative skills Fluent on State regulations on oil, filter, and fluids disposal Compliance specialist at present position Spanish speaking State certified on vehicle safety inspections Strong computer skills Fluent on Windows XP and Vista operating systems Fluent on Microsoft Word, Excel, Powerpoints and Corel Wordperfect * Experience in replacing hard drives, ram, cd/dvd drives, installing usb ports, sound cards and other types of computer s. * Strong ability to diagnose and troubleshoot computers and other of electronic equipment. * Certified on Genysis and Snap On diagnostic equipment * Strong automotive repair skills * Strong customer service skills * Able to operate large trucks and lifts * Full clean driving license * Strong time management skills * Strong organizational skills * DOT licensed for vehicle operation * Fluent on use of equipment such as PDA=s, copiers, scanners, ers, fax machines, cash register, electrical safety analyzers and es of electronic equipment * Safetech certified on auto glass installation and repairs. * Haz-Mat certified through previous employment. * Forklift, order picker, reach equipment, licensed to operate.

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PERSONAL REFERENCES * Carlos Rubinstein TCEQ Director of Region 15 & 16 1804 W. Jefferson Ave. Harlingen, Tx. 78550 (956) 425-6010

* Eric Barlow Safelite Autoglass General Manager N. Expressway 77/83 Brownsville, Tx. 78526 (956) 778-6559

* Leo Caballero Border Patrol Agent Brownsville, Tx. 78520 (956) 245-1044 * Javier Sanchez Bio-Medical Engineer Donna,Tx. (956) 223-8062

* Texas State Representative District 38 * Jim Solis 1418 E. Tyler, Ste. 6 Harlingen, Tx. 78550 (956) 421-4120