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Susan Kaye Moore 12 Lawhorn Rd Stafford, VA 22554


Objective: To obtain full-time work with a company that values experience, dedi cation, desire and ability from an employee who drives to be the very best and c onsiders the bottom-line in all decisions ~Training and Accomplishments~ Secret Clearance -2010 ~ Mail Clerk Indoctrination Course ~ DAU 1011 2006 ~ Nat ional Security Performance System ~ Basic Motor Vehicle Operators Course ~ Fleet Management 2010~ Defense Travel Systems Training 2010 ~ Motor Vehicle Dispatch Training 2010 ~ FEDLOG 2005 ~ SABRS/ATLAAS Systems 2006 ~ WAWF (Wide Area Work Flow) 2007 ~ Annual Security Training ~ Annual Safety Training Annual EEOC Training ~ Annual Ethics Training ~ WMS (Warehouse Management System s) ~ MS Office - Outlook, Word, Excel, etc. ~ Type 40 wpm ~ Grade Level YB-030302 (02/2007 - Present) ~ Detail Oriented and Deadline Focused ~ Customer Service Oriented ~ Awards~ Cash Award for Outstanding Performance ~ Time-off Award for Outstanding Performa nce ~ NSPS Cash Award ~ Time-off Award for Job Well Done - Government Motor Vehi cle License Work Experience: Marine Corps Systems Command Quantico, VA Office Support Technician - 0303 05/2008 - 02/2011 * Lead Mail Clerk in an office automated and mail support unit that services ove r 2,400 employees * Performs daily workload without immediate supervision * Provides training technical expertise to new employees offering solutions for mailing items * Maintains DD Form 285's and DD Form 2260's for over 90 mail orderlies * Handles, distributes and receives a heavy variety of mail and packages daily * Monitors, tracks, sorts, scans, and distributes all incoming and outgoing mail , including international mail and packages - secures classified mail for proper handling * Ensures all mail and premium pay packages (includes FEDEX and UPS) are process ed efficiently * Established a solid working relationship with Senior Leadership, Co-workers, s ubordinates and customers * Problem solves issues with mail, packages, scheduling, deliveries, etc. * Responds to telephone call and provides expert technical guidance on the most efficient way to mail items globally * Prepares and maintains command mail room for weekly inspections held by the Po stal Officer * Provides courier service for mail pickup and delivery * Manage vehicle dispatch system, multi-tasks, prioritizes work, utilizing organ izational skills to achieve tasks * Maintain spreadsheets of FEDEX shipments and payment * Proficient with TIGER (Total Information Gateway Enterprise Resources) and uti lizes SABRES (Standard Accounting, Budget, and Reporting System) Marine Corps Systems Command Quantico, VA General Supply Specialist - 2001 08/2005 - 5/2008 * Served as supply specialist in the cognizant supply areas, processing shipment receipts, creating DD Form 1348's for accountable and non-accountable supplies, contacted customers to schedule delivery and clarify any issues for the propert y received

* Knowledgeable of the DoD and Marine Corps supply processes to include the inve ntory management, issuing processes, disposition and MARCORSYSCOM weapons handli ng procedures and Hazardous Materials and Safety * Maintained various files, resolved shipment and payment discrepancies * Assist in MILSRIP (Military Standard Requisitioning and Issues Procedures), re search government contracts utilizing EDA (Electronic Document Access), coordina ted with project services and contractors in the process of GFE equipment Costco Wholesale Fredericksburg, VA Merchandiser 10/2003 - 08/2005 * Managed stocking and replenishing of merchandise * Created and verified merchandise labels and ensured item numbers and prices we re correct, ensured damaged merchandise was credited properly and inspected and verified supplies received against invoicing and package slips * Provided exceptional customer service while working with member services and p erformed hourly store security check Leave of Absence for Medical Reasons Provided medical care for a family member Fredericksburg, VA 05/2001 - 10/2003 CVS Distribution Fredericksburg, VA Order Selector 09/1985 - 05/2001 * Provided superior customer service as a production order selector within the S ingle-Pick and Case-Pick departments filling client orders within a fast-paced, numbers driven pharmacy distribution center * Maintained a 97% accuracy rate and 99% order fill rate throughout my tenure * Selected as the Ad case selector to handle specialty items that were advertise d weekly for all CVS stores within our distribution geography * Utilized hand pallet jacks, loaded to conveyor belts, and unloaded trailers fo r merchandise when requested * Participated in yearly inventory project, providing 100% accurate counts to in sure WMS (Warehouse Management System) was correct and company did not lose reve nue * Performed other duties as assignment via my supervisor Education: Sandusky High School, Sandusky, Ohio, Diploma 06/1984 Professional References Presented Upon Request