JAMES MCMAHON 2143 Route 238 Darien Center, New York 14040 Phone: 585.547.9996 jm15d1354@westpost.

net OPERATIONS LEADER - Strategic planner with proven ability to maximize profits while cutting costs and creating programs with existing resources - Combine scientific, technological, and business acumen to identify areas for i mprovement and optimize production - Offer 15 years' experience in high-tech manufacturing, using an analytical app roach to improve business processes - Master's-level education in global markets, traveling to China in 2011 to gain marketing & trade knowledge - Leadership of Top Performing Teams of 30+ & Up to $19M P&L Administration Award-winning efficiency expert with a diverse background within the manufacturi ng, publishing, wholesale distribution, banking, government, and retail industri es. Leverage understanding of data modeling, metrics, value-stream mapping, emer ging technology, and database programming in order to develop tools that streaml ine processes and systems. Customer-focused manager with high performance standa rds and commitment to transparent communications. Lifelong learner and Beta Gamm a Sigma Honor Society member, currently completing Executive MBA Program at the University of Buffalo. "Jim shows that with awesome people skills and team devotion, you can accomplish much more than you think. Jim directs a very loyal team, and they succeed at ev ery metric by which they are measured." - Scott Brown, Branch Manager, Scholasti c Business Analysis Warehouse Management Technology & Productivity Improvement Costing & Budgeting P&L Administration Team Building & Training Multisite Management Shipping & Logistics Technical Report Writing Trade Shows Calibrated Instrumentation Radioactive Materials Management Safety & OSHA Start-Up Operations OPERATIONS HIGHLIGHTS & MILESTONES > Realized aggressive operational and revenue growth objectives at Scholastic Bo ok Fairs, elevating branch ranking to #3 spot from a 25th out of 62 standing. St rong leadership directly led to the highest nationwide net profit in the 2007-20 08 fiscal years, delivering net profit of 10% over projected goals. Results comm ended at National Managers' Meeting. > Nominated by peers and superiors, winning Scholastic's 2008 All Star Award out of 300 in recognition of excellence in Customer Focus, Caring & Respect, Teamwo rk, Individual Leadership, and Continuous Improvement & Learning. > Founded and expanded property maintenance business, specializing in the mortga ge foreclosure arena-built company from zero to six-figure revenues and establis hed respected reputation as one of top three contractors in Florida.

> Designed shipping program for Willow Group, establishing procedures, metrics, and quality control processes. Wrote SOPs and created matrix that analyzed pick/ pack productivity. Researched truck firms, saving customers 420% on expedited an d 20% on ground shipments. Reduced shifts required to produce the same amount of work by 25%. > Identified inefficiency at Marietta Specialty Components, proactively fulfilli ng data storage need and eliminating manual high-level calculations. Created a d atabase and wrote code to support, evaluate, and store critical information. CAREER PATH & PROGRESSION Scholastic Book Fairs | Buffalo, New York | 2005 - 2010 Branch Manager Led one supervisor and 24 team members, managing P&L. Drove increased production , inventory, and distribution efficacy. Grew $3M in sales revenues as general ma nager with accountability for facility management and maintenance, production, a nd operations that included three trucks/drivers, routing, and DOT regulations. Charged with strategic planning, ensuring funds were allotted to meet corporate goals. Adjusted production plans of $5M inventory with standard 75% book fair re turns. > Developed uniform operational procedures and best practices, revamping facilit y through analytical methodologies. > Cut labor costs by 4.5% while increasing revenues, defining areas for improvem ent based on feedback. Enhanced communication between the warehouse, drivers, an d sales. Utilized a centralized planner for cost-effective route setting. > Created workplace culture based on respect, optimizing team performance throug h DISC assessments and conducting training initiatives. Discerned employees' uni que values and traits, ultimately motivating towards excellence. Noteworthy Accomplishments: Played an integral role in facilitating the largest improvement in regional cust omer satisfaction in 2007 and 2008. Earned multiple prestigious recognitions, such as the Book of Distinction Award, Outstanding Performance in Managing Operating Expenses, Best Inventory Manageme nt, Best Regional Branch, and Best Customer Satisfaction. Exploded warehouse sale revenues to 80% over prior year's sales within first six months of hire-continued trend the following year with a subsequent 40% growth. Solicited more devoted volunteers than any other branch. Improved drivers' time 50%, modifying warehouse layout and greatly enhancing emp loyee morale and reliability. Delivered more detailed data through spreadsheet creation, contributing to 5% dr op in operational expenses. Willow Group Ltd. | Batavia, New York | 2000 - 2005 Shipping Manager Directed all aspects of a fast-paced pick, pack, and ship operation for a packag ing and display wholesaler with $19M in annual revenues, supplying to floral, gr ocery, restaurant, and home dcor retailers. Hired, trained, and managed two shif ts of up to 30 laborers. Collected orders, presorted, determined ideal mode of t ransport, and grouped similar orders for accelerated picking. Liaised between Cu stomer Service, Sales, and Shipping. > Developed and implemented numerous structures and SOPs that dramatically enhan ced operational efficiency. > Saved time and money, developing a shipping program that utilized automated sc heduling and computerized bills of lading-resulted in online capabilities and a reliable database for referencing, querying, and generating reports. Noteworthy Accomplishments: Slashed department inaccuracies and damages by 37%, overhauling procedures and a ppointing an order-checker.

Continuously tracked employee performance, creating key metrics that uncovered a reas for opportunity, growth, and overall improvement through detailed measureme nt. Ensured employees met internal and external customer expectations, analyzing uni que strengths and job functions. Increased cohesiveness of group, meeting to discuss "The Five Dysfunctions of a Team" and creative problem-solving techniques. Worked with individual employees on goal-setting and elicited contributions at the floor-level. Led KPI brainstorming teams, establishing a collection system for information an d ideas-generated viable marketing and product ideas to pursue. Jim McMahon Property Maintenance | Oviedo, Florida | 1995 - 1999 President & General Manager Established and continually strengthened property maintenance business to satisf y need in mortgage foreclosure industry. Supervised one full-time and several te mporary employees. Worked closely with professionals in law enforcement statewid e, contracting office, licensed contractors, and local government. Minimized hea lth hazards, secured and maintained foreclosed properties, corrected code violat ions, directed bank ordered evictions, and completed both small and major renova tions. Prepared HUD homes for sale within 24 hours. Martin Marietta Specialty Components | Largo, Florida | 1991 - 1994 Advanced Specialist Chemical Analyst / Lab Tech I - III Promoted three times in recognition of outstanding work within laboratory operat ion in the Nuclear Weapons Program, training new technicians and troubleshooting manufacturing processes in order to ensure seamless operations and overriding s afety. Charged with measurement and control of all radioactive materials, perfor ming calculations, complex analyses, and quality testing. Computerized ongoing, 20-year classified experiment. Designed database framework for safekeeping of in formation. EDUCATION Executive Master of Business Administration | State University of New York at Bu ffalo, School of Management Graduation: May 2011 | Member, Beta Gamma Sigma International Honor Society Bachelor of Science in Chemical Engineering | University of South Florida Associate of Applied Science in Chemical Technology | State University of New Yo rk at Alfred