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Sandra G. Dennison PO Box 753191 Las Vegas, NV 89036 (702) 860-0193 (sd1606662@westpost.

net) OBJECTIVE: Seeking a position where I can utilize my interpersonal and administ rative skills to communicate with clinical/clerical personnel, patients, physici ans and family members in a health care setting. HIGHLIGHTS OF QUALIFICATIONS Twenty-four years experience in a clinical/administrative health care setting Enjoy the challenge of new projects and handling several priorities at once Effective in working with and managing a staff of ethnic and cultural diversitie s KNOWLEDGE OF FOLLOWING SOFTWARE AND OFFICE EQUIPMENT MS Office Programs, standard office equipment, various scheduling programs, type 65-wpm, dictation/transcription systems, and electronic medical records. PROFESSIONAL EXPERIENCE PATIENT SERVICES REPRESENTATIVE 4/2010 - 4/2011, Nevada Cancer Institute, Las Ve gas, NV 89135, Responsibilities include registering new patients, obtaining and accurate input of patient demographics, schedule patients via telephone or in pe rson and request medical records for initial consultation, register patients for imaging services. FRONT DESK 11/2009 - 4/2010, Advanced Orthopedics and Sports Medicine, Las Vegas , NV 89113, Responsibilities included checking patients in/out of clinic, schedu ling appointments, collecting co-pays, travel to satellite locations three days a week to a perform as front desk coordinator. FRONT OFFICE COORDINATOR 2/2008 - 9/2009, Healix Infusion Services/Todd M. Price , M.D., Houston, TX 77024, Responsibilities included, open/close office, answeri ng phone calls, checked patients in/out of clinic, pulling and filing of patient charts, insurance verification and authorizations, collected co-pays and balanc e daily A/R, posted billing charges, updated patient demographics, scheduled new and follow-up internal medicine/IV infusion appointments. APPOINTMENT SCHEDULER/CALL CENTER ON-CALL 1/2007 - 4/2009, Memorial Hermann Medi cal Center, Houston, TX 77024, Responsibilities were to interpret physicians ord ers to coordinate and schedule outpatient diagnostic imaging tests within and w ith off-site facilities. ADMIN.ASSISTANT/PATIENT COORD. 8/2004 - 10/2006, Dialysis Access Center, Oakland , CA 94609, Responsibilities included providing administrative support to the Cl inical and Medical Director, scheduled and coordinated interventional radiologic al out-patient surgery procedures, checked patient in/out of clinic, confirmed a ppointments, prepared patients charts for clinic visits, collected co-payments. ADMINISTRATIVE ASSISTANT/BREAST CENTER 1/2001 - 8/2004, Alta Bates Comprehensive Cancer Center Berkeley, CA 94704, Responsibilities included providing administr ative support to the Breast Center Manager, two Social Workers, Medical Oncology Breast Center Director, intake facilitator and scheduler for the Breast Center patients, secured financial and insurance authorizations. Organized and coordina ted weekly Breast Pre-Treatment and Second Opinion Conferences and quarterly Bre

ast Cancer Meetings. MEDICAL SECRETARY/RADIATION ONCOLOGY DEPT. 11/1999 - 1/2001, Alta Bates Comprehe nsive Cancer Center Berkeley, CA 94704, Responsibilities included providing admi nistrative support to five oncologist. Communicated daily with physicians to co ordinate and update patient schedules, maintained physician's calendar, screened all incoming patient and vendor calls, maintained records of continuing medical education credits, monitored and updated physician curriculum vitae's, licenses and re-credentialing, handled all incoming and outgoing correspondence, prepare d and distributed meeting agendas and transcribed meeting minutes. MEMBER OUTREACH SPECIALIST 6/1997 - 11/1999, Blue Cross of California, Oakland, CA 94612, Responsibilities included home visits to Blue Cross (Medi-Cal) Members covering two counties to educate health plan members on access of health plan s ervices, coordinated health fairs sponsored by Blue Cross, participated in healt h fairs sponsored by community based organizations and local health agencies. CLIENT SERVICES MANAGER 9/1995 - 6/1997, Planned Parenthood, Vallejo, CA 94590, Responsibilities included assisting center director on assuring compliance prot ocols, guidelines and licensing standards, managed front office staff, coordinat ed family planning, pediatrics, prenatal and primary care clinic. SUPERVISOR/CENTRAL SCHEDULING DEPARTMENT 6/1986 - 6/1994, Sutter Solano Medical Center, Vallejo, CA 94589, Assisted in the set-up of the Central Scheduling De partment, implemented format for computerized scheduling system, authored protoc ol manual for the Central Scheduling Department, supervised and assisted the out patient schedulers on scheduling appointments for Outpatient Diagnostic Imaging, Physical and Respiratory Therapy, Outpatient Surgery, Nuclear Medicine, Laborat ory, and acted as Home Health department and MRI Mobile Unit coordinator. EDUCATION Heald Business College - Business Administration - 1995 References Available Upon Request

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