Solution Manager Define Solution Manager o It is a central application management platform to help efficiently implement, operate, monitor &

; Support SAP system o It has both implementation and operational function o It is a separate complete web application server that is connected to all system in the solution landscape o Thus it is a central system that Implement, test & Monitor in integrated manner. General Purpose Of SAP Solution Manager o Faster Implementation & Optimize operation o All available implementation and upgrade content is included o Optimal access to all support services relevant to operation, Maintenance & Improvement activities. o Faster issue resolution Multiple Stage Scenarios o Implementation Implement SAP Solutions Upgrade of SAP Solutions o Operation Solution Monitoring Service Desk Root Cause Analysis o Optimization Delivery of sap Solutions Change Request Management Benefits of SAP Solution Manager o More reliable IT Solutions by Minimize risk & more efficient implementation and change management project more efficiently. o Reduce cost of implementation and continuous improvement by reducing cost of process; by centralize project handling, Blue print, configuration & Testing. o Reduce cost of upgrades or continuous improvement projects. o Faster Return on Investment by accelerating implementation process & improvement process. o Reduce Cost of operation by providing central point of control & by facilating technical and application integration o More leverage from IT Solutions by reducing their total cost of ownership & by integrating with NON SAP application.

SAP Standard Implementation Methodology (ASAP) Purpose of ASAP o It is proven repeatable and successful approach to implement SAP solutions ASAP Methodology Project preparation Business Blue print Realization Final Preparation ASAP Roadmaps o Implementation Roadmap It has Five Phases that are listed below Project Preparation phase Initial planning Business Blueprint phase It is plan for the eventual configuration that needs to be approved Realization Phase Building and testing the solution as per business blue print document & Executing test plan. Final preparation - In this phase acceptance of testing of production system and end user training and plan for go live. Go Live & Support Service Level agreement and help desk are established and tested and handover to operation and monitoring staff. o Solution Manager Roadmap o Global Template Roadmap o Upgrade Roadmap o Other Roadmap such as Enterprise Portal Roadmap, Exchange infrastructure Roadmap etc.

Project Management in SAP Solution Manager Identify Project Management features o It provides a work breakdown structure that can be used to plan and track various activities. o There are link to Microsoft project allowing downloading entire structure into MS project plan. List various element of Implementation roadmap o Roadmap Structure It gives project team a list of what to do and when to do (LHS of the screen) o Viewing / Text Area It gives procedural guide prerequisite information and deliverables (Upper Right Screen) o Attachment Area It displays various items such as accelerators, issues and supplement documents. This area is also used for assigning task to project team member and traking the status of the same. Identify the feature of business blueprint transaction o Blueprint structure All requirement gathered are recorded and associated with a structure item. o Business scenarios The business scenarios are defined first on which business structure displayed o Business process Group It gets chosen from BPR based on scenarios o Associated Items This is available on RHS of the screen to support the line items along with additional features such as project documentation, transaction assignments and graphical flow of process. o Blueprint Document It can be generated once the blue print structure is finalized. List the most commonly used components within the configuration transaction o Project documentation o Transaction Assignments o Configuration of IMG objects o Development items o Test cases o Graphics o Training materials Assining Blue Print document generated in Business Blueprint phase the project team will go into the configuration transaction in the SAP Solution Manager and the blueprint structure is replicated in the configuration screen. It is configuration of IMG. Configuration Testing Features This is a crucial part of realization phase. The test workbench includes the test organizer and automated testing tool and interfaces to third party testing tools. o Collection of test cases o Selection of Test cases o Assignment of test packages to testers o Test execution Advantages are as follows.

Reduce time for test preparation and execution Single point of access to complete system landscape Central storage of testing material and test results Re-use of existing testing material

SAP Solution Monitoring Service Desk & Change Request Management The concept of solution monitoring Entire business processes can be monitored as a whole across multiple components. This is realized through the following three monitoring sections within the SAP solution Manager. o Business Process Monitoring o System Monitoring o Service Level Management Monitoring starts with the monitoring all business process relevant system components by using Inside Out approach with the complementary Outside in Approach. Solution monitoring workflow - Agent sends alert data to SAP solution manager for route cause analysis by navigation directly into satellite system. Capability of Service Desk Features It offers a complete infrastructure for organizing and operating a solution-wide support organization at your site. o Features of the service desk are as follows. Message Handling process Customer solution database Managing SAP Notes Solution Manager diagnostics o Service Desk Scenarios End-user report incidents to solution support Solution Support team search for solution and find the solution Solution support team forward the problem to SAP support for route cause analysis Support team receives perfect solution from SAP support team and provides the same to end user.

Change Request Management o Change Request Management, as part of the SAP Solution Manager, integrates service desk functionality for managing change requests. The processes supported by Change Request Management include urgent corrections for implementing fast and direct changes in the productive environment, and maintenance cycle activities such as regular releases and implementation, upgrade, or template projects. o Three tire of change request management Change Admin Project Management Change Logistics

Advance features of SAP Solution Manager o End-to-End Root Cause Analysis and Solution Monitoring with SAP Solution Manager o Solution Manager Diagnostics A key requirement for efficient and safe support of IT solutions is the ability to perform root cause analysis with speed and efficiency. Solution Manager diagnostics provides all functionality to centrally analyze and monitor a complete SAP solution. It also reduces the time needed to train a support consultant in root cause analysis.

SAP Net Weaver SAP business suite provides integrated solution with SAP & Non SAP components with internet and provides complete solution in order to have maximum return on investment. Sub area of SAP Net Weaver o Integration of people, information and process o The technological foundation of SAP customers and partners Net Weaver Components for celebrative e-Business o SAP Mobile infrastructure o SAP Enterprise Portal o SAP Business Information Warehouse o Master Data Management o SAP Exchange Infrastructure o SAP Web application server Integrated System Landscape o Application & Components that use single platform is used to integrate information and system. SAP Net Weaver. Some of the applications and components that use SAP Net Weaver are listed below. Extended application like xRPM Master Data Management Supplier relationship management ERP Central Component Customer relationship Management SAP Business one. Integration and Flexibility with Enterprise Service Architecture (ESA) is a proposal for comprehensive and service base business applications. Properties and structure of SAP Web Application Server has three levels. o Presentation Level o Application Level o Integration Level The SAP Web Application Server offers A multilevel architecture High Scalability Independence between operating system & Database A convenient development environment Support for various protocols High Security Standards. o The SAP Web Application Server is the application platform of SAP Net Weaver. The functions of different SAP systems like ECC 6.0 and CRM can be divided into two categories namely Basis functions and Application functions. Connecting Different System to SAP XI

SAP XI connects to different SAP and Non-SAP systems. Like an SAP R/3 version 3.1, an SAP R/3 version 4.6C, and a third party system are integrated through SAP XI. The Integration Server also handles the connection to different Business Partners, as well as, to a Public Marketplace. Integrated SAP Master Data Management (MDM) o MDM uses the technological foundation of the exchange infrastructure, SAP XI, to distribute the data. o Master Data Management features: Content Consolidation Master Data harmonization and Central Master Data Management. o SAP MDM supports a step by step approach to collective Master Data maintenance in a distributed and heterogeneous environment. SAP Enterprise Portal : o It is a flexible, reliable, and secure solution that lets you take advantage of all your information assets. It integrates any enterprise information source. All your SAP and non-SAP systems, your data warehouse, desktop documents, Web contents, and Web services are brought together in one single user interface. o Portal content is used to empower users to get relevant information, make effective decisions, take appropriate action, and collaborate with others. o The portal also provides content designed specifically to serve users in various industries and business areas. o It provides a role-based, secure Web-based interface to all information, applications and services. o It roles structure and deliver targeted content to each end user. A company can structure its business processes and deliver business content according to the needs of certain user groups. Strategic Advantage of Net weaver o Openness and extendibility: SAP Net Weaver features complete compatibility and extendibility with IBM Web Sphere and Microsoft .NET (technologies in which companies have made significant investments.) o SAP Web Application Server achieves the Operating System and Database independency for both ABAP and JAVA applications. o Immediate Integration: SAP Net Weaver allows complete integration of people, information, and business processes in companies. o Clear Roadmap: SAP Net Weaver is the technological foundation of all future SAP Solutions. o Lower total cost of ownership: SAP Web AS protects customer investments. It leverages existing IT investments by integrating different systems. o