AndroDiags

About AndroDiags

AndroDiags Installation
2.1 2.2 2.3 2.4 2.5 What Is in this Chapter Installing AndroDiags on your PC Configuring COM ports Setting up a Field Modem Configuring a system

Getting Started with AndroDiags

3.1 3.2 3.3 What Is in this Chapter AndroDiags Quick Reference Guide The AndroDiags Toolbar

Working with AndroDiags

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 What Is in this Chapter Checking Equipment Informatio Establishing a Remote Connection Uploading and Opening Logbooks Analysing Logbook Information Retrieving the Process Diagram Entering Terminal Mode Downloading New Software onto Equipment Installing New Equipment Releases on your PC AndroDiags Troubleshooting

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About AndroDiags
This section describes the functionality of Andromeda Diagnostics.

What is in this section

For whom is this manual intended

AndroDiags is intended for: AGFA service technicians.

Disabled buttons and menu entries

In some cases toolbar buttons and menu entries are disabled. E.g., if you make a local connection, the remote connection button is disabled.

What is it?

AndroDiags is an easy-to-use servicing tool. To clarify button functionality, dragging the mouse over a button will cause a short button description to pop up.

If you need more information

If you are not able to solve a problem yourself, or if you need more information, please feel free to contact your local AGFA representative.

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2.1

AndroDiags Installation
What Is in this Chapter
This chapter provides information on how to install AndroDiags for servicing. The contents of this chapter is essential during the installation process of equipment.

Introduction

Overview

This chapter covers the following topics: Topic What Is in this Chapter Installing AndroDiags on your PC Configuring COM ports Setting up a Field Modem Configuring the equipment

For more information, refer to: Troubleshooting on page 131 in the Instruction Manual.

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2.2

Installing AndroDiags on your PC

The AndroDiags servicing software is shipped on multiple floppy disks. Contact your local Agfa representative, if you have not obtained all floppies.

Four disks

How to install AndroDiags?

Proceed as follows to install AndroDiags on your PC: Step 1 2 Action Insert the disk labeled disk 1 into the floppy drive of your PC. Click Add/Remove Programs in the Control Panel dialog box. or Select Run from the Start Menu. 3 On the Install/Uninstall tab, click Install. or Type a:\setup and click OK. Windows now scans the floppy drive, searching for the setup command. 4 Follow the instructions on the screen.

Installing updates

Agfa will issue new releases of the AndroDiags software at regular intervals. Ask your local Agfa representative for any new releases. Proceed as follows to install updates: Step 1 2 3 Action Insert the disk into the floppy drive of your PC. Select Run from the Start Menu. Type a:\update and click OK.

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2.3

Configuring COM ports

Before you can establish a connection, you have to tell the software what COM port to use on your PC, in other words, you have to configure the COM port: Connect your PC directly to equipment by plugging an RS232 cable into COM1 of the electrical box and into a COM port of your PC. Connect to remote equipment using a modem, which is also connected to a COM port of your PC. Then, it will connect to the field modem connected to COM1 of the equipment.
M2

COM ports

X20

X23 X16 X21 X15 X17 X27 X26 X33 X32 X31 X34 X29 X28 X22

CO

X18

X19 X25 X24

CO

M1

or

X30

X14

How to configure COM ports?

Proceed as follows to configure COM ports: Step 1 Action Select COM-Port Settings from the Tools > Options menu. The following window pops up:

2 3

Select a COM port for local connections, i.e. the serial cable port. Select the baud rate at which the connection operates, normally 9600.

Tick the AutoBaud Up/Download box to automatically increase the baud rate while downloading software. 4 5 Select a COM port for remote connections, i.e. the modem port. Click OK to confirm the settings.

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2.4

Setting up a Field Modem

Remote diagnostics requires a modem to be set up at the customer equipment site. In the AndroDiags servicing software, Agfa has provided a list of common field modems. However, it may be necessary to install a new type of field modem, if it does not occur in the list. The modem at the customer site must be connected to COM1 at the right-hand side of the electrical box.

Modem setup

How to set up a field modem?

Proceed as follows to set up a field modem: Step 1 2 3 4 Action Disconnect the modem from the electrical box. Connect the modem to a local port (COM1) of your PC using an RS232 cable. Launch AndroDiags. Select Program Field Modem from the Tools menu. The following window pops up:

If ... the modem at the customer site does not occur in the list the modem at the customer site occurs in the list

Then ... click Add Modem and proceed with step 6. proceed with step 8.

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Step 6 7

Action Enter the name of the modem. Enter all the other data required in the remaining text boxes.

Refer to the documentation shipped with the modem and the table below. 8 Click Program Modem to initiate the modem setup. The following window pops up:

9 10

Connect the modem to COM1 of the electrical box. Click Yes to confirm.

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2.4 Setting up a Field Modem, continued

Test connection We advise you to test the field modem connection after you have completed the modem set-up. Use a second telephone connection to connect to the field modem using your PC modem. Ask someone to connect to the field modem.

Remaining data

The table below describes the remaining settings to be entered. You can find these settings in the documentation shipped with the modem. Box Reset to Factory Settings No Handshake Ignore DTR Auto Answer Baudrate to 9600 Disable Status Messages No Echo Save Factory Settings Description The modem must ignore all settings and return to the original default settings. The modem may not support software or hardware data flow control (XON/XOFF - RTS/CTS). The modem must ignore the Data Terminal Ready (DTR) signal. The modem automatically answers incoming calls via the telephone line. The baud rate of the modem must be set to 9600. The modem may not send messages of his own, such as RING or CONNECT messages. The modem may not echo received messages. The settings above become the standard parameters after switching the modem off.

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2.5

Configuring a System
During the installation process, the configuration of the system (e.g. LP150) must be specified in the System Configuration dialog box of the AndroDiags software.

Installation

How to configure a system?

Proceed as follows to configure a system: Step 1 Action Connect your PC to the equipment using a serial cable.

Refer to Configuring COM ports on page 11 of AndroDiags Installation. 2 3 Select Local Connect from the Connect menu or click the button on the toolbar to connect to the equipment. Select Configure System from the Software menu. The following window pops up:

Enter the configuration settings of the processor.

Refer to the table below for details. 5 Click OK to confirm.

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3.1

Getting Started with AndroDiags

What Is in this Chapter
This chapter provides quick reference information on how to use AndroDiags.

Introduction

Overview

This chapter covers the following topics: Topic What Is in this Chapter AndroDiags Quick Reference Guide The AndroDiags Toolbar

For more information, refer to: Troubleshooting on page 131 in the Instruction Manual.

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3.2

AndroDiags Quick Reference Guide

The table below lists the most common tasks you will have to perform using the AndroDiags software. Use it as a Quick Reference Guide. Then ... Refer to ... Button

Quick start

If ... Before first use (Installation) you wish to set up a modem at the customer site you wish to download software onto the equipment you wish to configure equipment Diagnostics you wish to establish a local connection you wish to establish a remote connection you wish to upload the current logbook of the equipment you are connected to you wish to view the up-tothe-second process diagram of the equipment you do not know the cause of a problem, enter terminal mode

select Program Field Modem from the Tools menu. select Download Software from the Software menu. select Configure System from the Software menu.

Setting up a Field Modem on page 12. Downloading New Software onto Equipment on page 34. Configuring the LITHOSTAR LP150 on page 15.

select Local Connect from the Connect menu or click the button on the toolbar. select Remote Connect from the Connect menu or click the button on the toolbar. select Upload Logbooks from the Diagnostics menu or click the button on the toolbar. select Process Diagram from the Diagnostics menu or click the button on the toolbar. select Terminal Mode from the Diagnostics menu or click the button on the toolbar.

Configuring COM ports on page 11.

Establishing a Remote Connection on page 23. Uploading and Opening Logbooks on page 25. Retrieving the Process Diagram on page 31. Entering Terminal Mode on page 33.

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3.3

The AndroDiags Toolbar

All functions available in the AndroDiags software are accessible through six menus. Additionally, you can also activate the major functions by clicking the corresponding button on the toolbar.

Menus and toolbar

Overview

The table below lists all buttons of the toolbar of the AndroDiags main window: button Description Click this button to exit AndroDiags.

Click this button to establish a local connection, i.e. through the COM port. Click this button when you wish to end the local connection with the LITHOSTAR LP150. Click this button to establish a remote connection, i.e. via the modem. Click this button when you wish to end the remote connection.

Click this button to view and modify equipment configuration.

Click this button to view and modify equipment information.

Click this button to view the process diagram.

Click this button to enter terminal mode.

Click this button to upload equipment logbooks.

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4
4.1

Working with AndroDiags

What Is in this Chapter
This chapter provides information on how to use AndroDiags for servicing.

Introduction

Overview

This chapter covers the following topics: Topic What Is in this Chapter Checking Equipment Information Establishing a Remote Connection Uploading and Opening Logbooks Analysing Logbook Information Retrieving the Process Diagram Entering Terminal Mode Downloading New Software onto Equipment Installing New Equipment Releases on your PC AndroDiags Troubleshooting

For more information, refer to: Troubleshooting in the Instruction Manual.

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4.2
What

Checking Equipment Information

Before starting diagnostics, check the specifications of the equipment you are connected to. If it is the first time the equipment is connected to, you can enter the serial number and the site, at which the equipment is located.

How to check equipment information?

Proceed as follows to check equipment information: Step 1 2 Action Make sure you are properly connected to the equipment. Select Equipment Info from the Software menu. The following window pops up:

3 4 5

Check the equipment type or software release installed. Enter the serial number (e.g. SN1012) and the location of the equipment. Click OK to save the settings.

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4.3

Establishing a Remote Connection

A remote connection is a connection between the modem at your PC and a field modem installed at the customer site. If you connect to a remote modem for the first time, add the number to the list in the Modem Telephone Number Selection dialog box. Make sure you selected the correct COM port for your modem (See Configuring COM ports on page 11 for details).

Remote connection

How to add a number?

Proceed as follows to add a telephone number to the list: Step 1 Action Select Remote Connect from the Connect menu or click the corresponding button on the toolbar. The following window pops up:

If ... you wish to add a number to the end of the list you wish to add a number before the selected one in the list

Then ... click Append. click Insert.

3 4

Enter a site name, its modem number, extra site info and a contact person. Click Save Edit to add it to the list.

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4.3 Establishing a Remote Connection, continued

Howtomakearemoteconnection? Note that some modems do not support Manual Dial. Proceed as follows to establish a remote connection: Step 1 2 Action Select Remote Connect from the Connect menu or click the corresponding button on the toolbar. Select an entry from the directory list.

Select Tone or Pulse Dial when the telephone line does not support the default dialling method, i.e. Regular Dial. 3 If ... it is a direct modem number it is not a direct modem number 4 5 Then ... click the Modem Dial button. proceed with step 4.

Dial the phone number and wait until you are through-dialled. Click the Manual Dial button, when you hear the remote modem is expecting a dial tone.

How to modify or delete telephone list entries

Proceed as follows to modify or delete telephone list entries: Action Modify telephone list entries Delete telephone list entries What to do? Click Modify underneath the list. Click Delete underneath the list.

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4.4

Uploading and Opening Logbooks

Major activities (mode switches, error messages etc.) taking place during operation of equipment are stored in a logbook. The logbook, with extension log, enables you to trace errors and causes of other problems. The uploaded logbook contains a maximum of 3,000 entries.

What is a logbook?

Overview

With respect to logbooks, there are three major activities: For details on ... Selecting a logbook viewer Opening saved logbooks Uploading logbooks Refer to ... How to select a logbook viewer? How to open saved logbooks?. How to upload logbooks? .

How to select a logbook viewer?

Firstly, you have to select a logbook viewer, i.e. a text editor, you wish to use to open logbooks. Proceed as follows to select a logbook viewer: Step 1 Action Select Logbook Viewer from the Tools > Options menu. The following window pops up:

Use the pull-down menu to select a text editor program or type the full path of a text editor program in the File name box.

Click Open to confirm.

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4.4 Uploading and Opening Logbooks, continued

How to upload logbooks? Proceed as follows to upload logbooks from equipment: Step 1 2 Action Make sure you are properly connected to the equipment. Select Upload Logbooks from the Diagnostics menu. This will take a few moments, after which you will be prompted to save the uploaded logbook.

3 4

Type a distinctive name for the logbook in the File name box. Click Save to save the logbook.

Refer to Analysing Logbook Information on page 28 for details on the dialog box displayed.

AndroDiags will save the logbook in the AndroDiags\logs directory. Of course, you can save the file in another directory.

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4.4 Uploading and Opening Logbooks, continued

How to open saved logbooks? Proceed as follows to open saved logbooks: Step 1 Action Select View Saved Logbooks from the File menu. The following window pops up:

2 3

Select a logbook from the list. Click Open to view the Logbook Analysis dialog box.

Refer to Analysing Logbook Information on page 28 for details on the dialog box displayed.

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4.5

Analysing Logbook Information

After uploading or opening a logbook (see above), the logbook analysis dialog box is opened. By default, the Errors histogram is displayed.

Errors histogram

Top 10 events histogram

The histogram below displays the top 10 events of the equipment:

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4.5 Analysing Logbook Information, continued

Statistics histogram The histogram below displays the statistics of the equipment:

The screen shots above represent an example of the LITHOSTAR LP150. What you can see: amount of developer, finisher and wash water used (in litres) m of plate processed and rewashed.

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4.5 Analysing Logbook Information, continued

Functionality The table below explains the other functions in the dialog box: Function Description From the From pull-down menu, select the first day of the period the histogram must apply to. From the To pull-down menu, select the last day of the period the histogram must apply to Tick the first box to display the 10 most common events. Tick the second box to display all errors that occurred. Tick the third box to display the statistics (e.g. DEV used). This box displays the name of the logbook that is opened.

Click this button to print the histogram displayed.

Click this button to select another logbook, of which then the Errors histogram will be displayed.

Click this button to view the underlying logbook of the histogram displayed.

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4.6

Retrieving the Process Diagram

The process diagram stands for a simplified equipment overview. You can check the state of all elements essential for servicing purposes on-line. Sensors, motors, pumps etc. can be locked and unlocked. The process diagram displays the actual state of the equipmen

Overview

How to open the process diagram?

Proceed as follows to open the process diagram: Step 1 2 Action Make sure you are properly connected to the equipment. Select Process Diagram from the Diagnostics menu or click the button on the toolbar. The uploading process will take a few moments, after which the process diagram dialog box is displayed: (example Lithostar LP150)

Click Close in the bottom-left corner of the dialog box to exit.

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4.6 Retrieving the Process Diagram, continued

Easy buttons The table below lists briefly explains what you can do with the process diagram: To ... activate or deactivate the processor open the rollers close the rollers unlock all locked settings You must click ...

Major actions Action (un)lock an element

The table below briefly explains what you can do in the process diagram area: What to do 1 2 Place the cursor on the element. Click the right mouse button and move the cursor to Lock. Select either 0 or 1 and click the left mouse button. Place the cursor on the element. Click the right mouse button. Example

obtain direct info on elements symbol name board location (wiring diagram)

1 2

view current status of the processor view operator interface messages

Check status bar box at bottom of the dialog box. Check message box at bottom of the dialog box. Use X to ignore and V to confirm.

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4.7

Entering Terminal Mode

Terminal mode has a two-fold purpose: Terminal mode is a simulation of the Operator Interface. From your PC, you can enter exactly the same menus as if you would be at the CPA. Terminal mode allows you to check the history of activities and to trace errors. It is extremely useful to detect problems during start-up, since every step in the start-up process is echoed in terminal mode. Start terminal mode before you restart the processor. Then, you can browse through the start-up process and trace possible errors.

What is terminal mode?

How to enter terminal mode?

Proceed as follows to enter terminal mode: Step 1 2 Action Make sure you are properly connected to the equipment. Select Terminal Mode from the Diagnostics menu. A window similar to the one below will pop up:

3 4

Type the number of the menu to be opened and press enter to confirm. To quit terminal mode, click Done.

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4.8

Downloading New Software onto Equipment

If necessary, you can install new equipment software onto the equipment you are connected to. If the AndroDiags software recognizes your equipment, it will automatically list all software versions available on your PC for that particular type of equipment. If the AndroDiags software does not recognize your equipment, it will display the equipment type directories on your PC, from which you can choose one.

Different versions

How to install new software?

Proceed as follows to install new software onto equipment: Step 1 2 Action Make sure you are properly connected to the equipment. Select Download Software from the Software menu. The following window pops up:

Click Yes to confirm. The following window pops up:

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Step 4

Action Select the equipment type you are dealing with and click OK. The following window pops up:

The crossed-out software version is the last one installed on your PC. 5 Select the equipment software version you wish to download and click OK.

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4.9

Installing New Equipment Releases on your PC

If software downloads are required (e.g. when the BRABO was replaced), it is essential that you have the latest version of the equipment software installed on your PC. At regular intervals, ask your local Agfa representative for any new equipment releases.

Updates

How to install new equipment release?

Proceed as follows to install new equipment release on your PC: Step 1 Action Select Install New Equipment Release onto PC from the Tools menu. The following window pops up:

Browse to the directory of the new equipment release if a:\ is not its home directory (default).

When equipment software has been found, the three boxes at the bottom of the dialog box indicate the equipment type and its name as well as the equipment software version. 3 Click Install to start the new equipment release installation.

If the version you are about to install appears to be older than the version that is installed on your PC, you will be notified and you will be able to cancel the installation process, if necessary.

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4.9 Installing New Equipment Releases on your PC, continued

Additional confirmation The table below shows two messages that may occur after having completed the above-mentioned procedure: Message Description If you selected the software version that is already installed on your PC, this message will ask you for additional confirmation.

If you selected a software version that is older than the one already installed on your PC, this message will ask you for additional confirmation.

In both cases, the already installed software will move to a new sub-directory and it will be crossed-out in the Select Software Version dialog box (See Downloading New Software onto Equipment on page 34). An example of the directory structure: AndroDiags 5891 A0_10_02 B0_11_03

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4.10 AndroDiags Troubleshooting

No connection If the following message is displayed:

The table below lists possible causes and solutions: Cause The serial cable is connected to COM2 at the electrical box. The COM port settings are not correct. The Baud Rate is not 9600. The modem cable is not connected. The equipment is switched off. Solution Plug it into COM1. Check settings in Tools > Options > COM port settings. Set Baud Rate to 9600 in Tools > Options > COM port settings. Connect the modem cable. Switch on the equipment.

Dialling problems

If the following message is displayed:

The table below lists possible causes and solutions: Cause The modem is not connected properly. The modem number is not correct. The modem number is not a direct one. Solution Check modem connection. Check modem number. First dial central phone number.

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