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OCEASOFT

ThermoClient 4 - User Manual

ThermoClient

T H E R M O C L I E N T

U S E R

M A N U A L

OCEASOFT

User Manual

2009 Oceasoft S.A.S.. All rights reserved. The information contained in this document is confidential and the exclusive property of Oceasoft S.A.S.

Author: Benjamin Cabot

Validation: Davy Pladeau

Approval: Laurent Rousseau

Revision history Version 1.0 Description Creation Author Benjamin Cabot Validation Approval

Document information Document: \\Srv-data\ISO\4 Processus\Processus Ingnierie des produits\Documents Version 1.0 Application date: April 20, 2009

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Table of contents
1. CONNECTING TO THERMOCLIENT ............................................................................................................... 5 2. MANAGING USERS...................................................................................................................................... 7
ADDING A USER .................................................................................................................................................8 FIRST-TIME CONNECTION TO THE APPLICATION ......................................................................................................10 VIEWING AND CHANGING AN EXISTING PROFILE......................................................................................................11 DISABLING A USER ACCOUNT ..............................................................................................................................13 MANAGING DEPARTMENTS ................................................................................................................................13

3. CONFIGURING AND MANAGING SENSORS................................................................................................ 15


ADDING A MODULE ..........................................................................................................................................15 REPLACING A MODULE ......................................................................................................................................18 CHANGING PROBE(S) ON A MODULE ....................................................................................................................19 ADDING A RECEIVER .........................................................................................................................................21 SYNCHRONIZING ALL MODULES ...........................................................................................................................22 MANAGING THE TREE STRUCTURE .......................................................................................................................22 CONFIGURING SENSORS ....................................................................................................................................23 ENABLING/DISABLING SENSORS ..........................................................................................................................25

4. DISPLAYING SENSORS AND MEASUREMENTS ........................................................................................... 26


VIEWING SENSOR SETTINGS................................................................................................................................26 DISPLAYING SENSORS ON THE HOME PAGE ............................................................................................................27 COLLECTING READINGS WITH THERMOCLIENT .......................................................................................................33 LOOKING UP READINGS .....................................................................................................................................34 DISPLAYING SENSOR SETTINGS ............................................................................................................................39

5. CONFIGURING AND MANAGING ALARMS................................................................................................. 41


CONFIGURING ALARMS .....................................................................................................................................41 ALARMS AND ACKNOWLEDGEMENT .....................................................................................................................43 LOOKING-UP ALARM LISTS .................................................................................................................................46

6. CONFIGURING AND TESTING ALERTS ........................................................................................................ 49


MANAGING CALL GROUPS .................................................................................................................................49 CONFIGURING ALERTS FOR GROUPS AND RECEIVERS ................................................................................................51 ADDING AUDIO AND VISUAL ALERT DEVICES ...........................................................................................................53 CONFIGURING GLOBAL ALERTS............................................................................................................................54 CONFIGURING PERIODS WITHOUT ALERTS .............................................................................................................55 STOPPING AN AUDIO OR VISUAL ALERT DEVICE .......................................................................................................56 RUNNING A TEST ALARM ...................................................................................................................................56

7. TESTING SYSTEM STATUS.......................................................................................................................... 58


TESTING WIRELESS PERFORMANCE ......................................................................................................................58 TESTING BATTERY COUNTERS..............................................................................................................................59 TESTING SENSOR DATA LOGGING STATUS ..............................................................................................................60

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8. ARCHIVING DATA...................................................................................................................................... 61
SELECTING THE ARCHIVE PERIOD .........................................................................................................................61 DISPLAYING ARCHIVED DATA ..............................................................................................................................62

9. PRINTING AND EXPORTING REPORTS ....................................................................................................... 64


SENSOR REPORT ..............................................................................................................................................64 ALARM REPORT ...............................................................................................................................................66 SETTINGS REPORT ............................................................................................................................................66 ADDING A CUSTOM LOGO TO YOUR REPORTS .........................................................................................................67

10. VIEWING THE EVENT LOG ......................................................................................................................... 69 11. CONFIGURING AND PERSONALIZING THE APPLICATION ........................................................................... 71
CHOOSING A VISUAL THEME ...............................................................................................................................71 DISPLAYING GRAPHS FULL-SCREEN.......................................................................................................................71 DISABLING THE LIVE INFORMATION SCREEN ...........................................................................................................71 DISABLING PROTECTION OF SETTINGS ...................................................................................................................72 ENABLING THE 21CFRPART11 OPTION ................................................................................................................73

12. GETTING HELP........................................................................................................................................... 74


OPENING THE USER MANUAL .............................................................................................................................74 AUTOMATICALLY UPDATING THE USER MANUAL .....................................................................................................74 CONTACTING OCEASOFT TECHNICAL SUPPORT .......................................................................................................75

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Copyright 2009, OCEASOFT S.A.S. All rights reserved. This documentation may be printed and copied solely for use in installing products and software applications for OCEASOFT technology. OCEASOFT S.A.S reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of OCEASOFT S.A.S to provide notification of such revision or changes. OCEASOFT S.A.S MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE DOCUMENTATION IS FREE OF ERRORS OR THAT THE DOCUMENTATION IS SUITABLE FOR YOUR USE. THE DOCUMENTATION IS PROVIDED ON AN AS IS BASIS. OCEASOFT S.A.S MAKES NO WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. TO THE FULL EXTENT ALLOWED BY LAW, OCEASOFT S.A.S ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THIS DOCUMENTATION, EVEN IF OCEASOFT S.A.S HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OCEASOFT is a registered trademark, the OCEASOFT S.A.S logo is a trademark of OCEASOFT S.A.S All other product and brand names may be trademarks or registered trademarks of their respective owners. For more information please visit this web site: www.oceasoft.com For inquiries, please write to infos@oceasoft.com , or contact one of our regional offices directly: OCEASOFT S.A.S. Parc Club du millnaire Bat 4 1025 rue Henri Becquerel 34000 Montpellier - France IMPORTANT NOTE: Please store this user manual for future reference. Do not use this product as a means of protection or as part of automated emergency system or as for any other application that involves protecting people and/or property. Customers and users of Oceasoft products are responsible for making sure that the product is fit for the intended usage. Oceasoft and its distributors shall not be held responsible either directly or indirectly for cost, damage, expenses and legal fees, or personal injury related to the use of Oceasoft products, even in the case of faulty design or manufacturing of said products. Other than the warranty on the products original mounting brackets, Oceasoft products are provided as-is without any additional warranty, explicit or implied, with respect to files, their suitability for a particular application, their quality, their commercialization or any other related aspect. The sellers and creators liability with respect to the product warranty is strictly limited the amount paid by the client for said product. Under no circumstances shall the seller or creator assume responsibility for any damage or prejudice whatsoever, direct or indirect, specific or consequential, particularly with respect to any down-time, loss of data, or any other financial loss resulting from the use or impossibility to use the products, even if Oceasoft is aware of the potential occurrence of said prejudice. The product seller and creator advise each product user to verify the results of using these files, and neither the seller nor the creator shall be held liable for any damage related to using the delivered product. Oceasoft informs all future buyers and user of its products that without the above limitations, Oceasoft products would not be able to exist. Do not open the product casing and do not disassemble or modify internal components in any manner whatsoever. Oceasoft products do not contain any internal components that require user intervention or repair. If the product or device shows signs of improper operation, disconnect it immediately from its power source and contact Oceasoft technical services so that the device can be examined under proper conditions. Notes Our calibration is carried out according to COFRAC guidelines, and are not COFRAC-certified calibrations. Our calibration tools are verified on a regular basis by L.N.E., a COFRAC-certified laboratory. Please contact us for information on calibration carried out by the COFRAC Laboratory. Batteries Make sure you respect polarity (+/-) when inserting batteries into Oceasoft devices. Reversing polarity by inserting the batteries incorrectly can cause the product to heat up, and may lead to a battery liquid leak. Use only batteries recommended by Oceasoft. When replacing batteries, it is important to always replace the entire set at the same time. Never use a combination of new batteries and old batteries. Do not use different types of batteries at the same time, such as alkaline and magnesium, or batteries of different brands, or even different types of batteries of the same brand. Incorrect batteries may cause the device to heat up, and may result in a fire or battery liquid leakage. Never dispose of batteries in fire. Do not charge regular batteries that are not specifically rechargeable. When batteries are low, or in case the batteryoperated device in question remains unused for a lengthy period of time, remove the batteries from the device in order to avoid any risk of battery liquid leakage. Never leave batteries within the reach of children. In case of a battery leak, avoid all contact with the liquid present on the batteries. Rinse with clear water immediately in case the battery liquid comes into contact with the eyes, mouth or skin. Contact a doctor or emergency service immediately. Battery liquid is corrosive and can damage vision, or cause blindness or chemical burns.

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Chapter

1
Connecting to ThermoClient

s with most client-server applications, you must first login before you can use the software. An authentication window opens when you start ThermoClient. You may not access the applications home page unless you login via this window. To continue, enter your Login and Password, which should already be configured in the system (for information on creating user accounts, see Chapter 2 Managing Users).

As a security measure, your account will be locked if you enter a wrong password three times for the same identifier. ThermoClient connects to the ThermoServer application running on a local or remote server. By clicking on the >> button, you may enter the server name or IP address in the authentication window, as well as the port to use (if other than the default value).

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Click on OK to connect with ThermoServer. You will receive an error if ThermoClient is unable to communicate with ThermoServer with the name and/or port number you provided. The ThermoClient welcome page is displayed if connection is successful and your login information is accepted by the system. The time it takes to load the application depends on the number of measurement points to display, the technical quality of the network and the processing power of the computer being used.

Loading the welcome screen

- Note When you first run ThermoClient, the applications default values propose to connect to an instance of the ThermoServer running on your computer directly (localhost) using the communication port 1090.

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Chapter

2
Managing Users

hermoClient version 4 offers a freshly redesigned user management interface. Users with Administrator or Super Administrator rights can use this interface to create and maintain completely individualized profiles for each person who uses the application or handles alerts.

In the Settings tab, click on the icon shown here to access the user management window. Note: if you connect to the system with View rights (or View and Acknowledge), you will be automatically redirected to your user form. Only Administrators and Super Administrators have access to the screen shown below:

2 1

User management window

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Adding a user

Click on the Create a user button (1) to open a new user identification form. On the Identity tab, start by entering the users Last name, First name, a Login (used when connecting to the software), and choose a Department from the pull-down list.

Then assign the users role by choosing one of the following options:

Super Administrator has access to all application features. Administrator has access to all application features except that which is used to assign sensor viewing (see Chapter 3 Viewing sensors and measurements). Administrators are not authorized to archive data.

Users with View and Acknowledge rights can handle alarms issued by the system for the sensors they monitor, but do not have access to any setup screens. Users with Viewing rights are not allowed to handle alarms issued by the system for the sensors they monitor and do not have access to any setup screens.

- Note Only Super Administrators can assign Super Administrator rights for other users.

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You must also define the alert types that are sent to the user in question:

The Contact details section serves two purposes: it provides a space in which you may store various contact information regarding the user, and it lets you define how that person may be contacted to handle relevant alerts. Use the checkboxes at the top of this window to enable or disable the use of telephone, SMS, fax and e-mail alerts for the user.

Here you may enter numbers for the various alerts by telephone (up to 2 numbers for each time-slot), mobile phone (for SMS messages) and fax, as well as e-mail addresses. Fields are available for daytime, night-time and weekend time-slots for each option. - Note If you must dial a prefix to reach an outside line, dont forget to include it when entering the users telephone and fax numbers. On the other hand, the prefix must NOT be specified for sending SMS messages to a mobile phone. Click on the Password tab to enter and confirm an initial password for the user. He or she must change this password when connecting to the application for the first time. Passwords must contain at least six characters. By default, accounts are set to expire after one year. You may change this value to meet your needs using the date selection calendar.

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The Active user checkbox is enabled when you create a new user. If you un-check this checkbox, the user cannot access the application.

FirstFirst-time connection to the application

The first time users connect to the application with their account, they are automatically prompted to change their initial password:

- Note If a users password is set to expire the month following a connection to ThermoClient, the system automatically prompts him or her to change the password. This pushes back the expiration date one year.

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Viewing and changing an existing profile


Users with Viewing or View and Acknowledge rights

Remember, if you connect to the application with the View or View and Acknowledge profile, clicking on the User Management icon on the home screen opens your user profile settings directly. In that case, since you do not have administrator rights, you may only change your own contact information (phone, mobile and fax numbers and e-mail address) and your password:

User profile opened by a user who does not have administrator rights

Zones that you do not have the right to change are grayed out.
Administrators and Super Administrators

When an Administrator or Super Administrator opens the User Management window, all current user accounts are automatically displayed in a table (3) on the screen. You may use filters (1) to refine the user list according to specific criteria:

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Double-click on a user name in the table to open that persons profile.

You may not change the login name for an existing user. All other information on this form may be edited. Attention: SMS alerts are currently only supported in France. Elsewhere, we recommend using Web-to-SMS type solutions to send alerts via SMS to a mobile phone.

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Disabling a user account

While it is not technically possible to delete users from the system (for long-term traceability purposes), an Administrator or Super Administrator does have the possibility to disable existing accounts. If you open a user profile while connected with these rights, simply go to the Password tab and un-check the Active user checkbox :

Managing departments

A new feature in ThermoClient version 4, Departments may be used to organize the user database in order to, among other things, make it easier to select members when creating Call Groups (see Chapter 6 Configuring and Testing Alerts). Click with your mouse on the Department list button in the left-hand side of the user management screen (4) to open the list of currently configured departments, as shown below. Click on a department name to display its members in the right-hand pane.

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Double-click on a user name in the Member list to open his or her current profile. You may delete a department by clicking on Remove as long as that department does not contain any members. To add a new department, click on the Create department button on the left side of the screen. Enter the department name in the dialog box and click on OK. The new department is automatically added to the list.

- Note A default department called System Admin is automatically created in the database every time you install or upgrade to ThermoClient version 4. You may decide to keep this entry or delete it. In any case, at least one department must exist in the system in order for you to create users.

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Chapter

3
Configuring and managing sensors
- These features are reserved for Administrators and Super Administrators Adding a module In the Settings menu, click on the icon shown here, or press the F11 key, to open the sensor configuration window.

Click on the Add/Update a module button in the upper left-hand corner of the sensor configuration window (or press F11 again) to open the module configuration window shown here:

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Adding and updating wireless modules

Adding a new module involves the following seven steps: 1 Testing wireless communications If the module you wish to add is not shown in the list on the left, choose a receiver modem from the pull-down menu (1) in the radio test zone (shown below):
3 1 5 3 3 4 2

Use the up/down arrows (2) to specify the number of repeaters you are using to reach the module in question, and then enter their serial numbers in the repeater fields (3). Enter the wireless modules serial number (4) and click on Power (5) to begin frame transmission. The results of communication tests between the receiver, repeaters and the end-module are displayed as percentages in the blue boxes. - Note You may consider that a wireless performance test in a ThermoServer system is acceptable if the displayed percentages are 30% or higher. Below this level, communication with the module runs the risk of being altered, with serious impact on collecting stored measurements and triggering alarms.

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2 Initialization If the wireless communication test is acceptable, click on the Init button shown below to begin detection of the module type and its probe(s). The number of probes and their serial numbers are displayed automatically in the tab that corresponds to the module type.

3 Read current sensor value Click on the button at the bottom of this zone to carry out a test by reading the current measurement on the remote module directly.

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4 Synchronizing the modules clock You must click on the synchronization button in order to make sure that the modules internal clock is properly aligned with the overall system clock.

5 Resetting the battery counter First, click on the Reset counter button, then carry out a test by clicking on Battery indicator in order to confirm that the counter is indeed properly reset to 100%. 6 Adding the sensor(s) to the system Click on the Add button to add the sensor(s) attached to the new module to the system:

7 Adding the sensor(s) to a group Click on Close to close the wireless module setup window. In the main setup window, you must assign each new sensor to a group (in the tree) by dragging it with your mouse to the desired location.

The module and its sensor(s) is completed when you quit this setup window by validating your changes. For more details on creating groups in the tree hierarchy, see section Managing the tree structure later in this chapter. Replacing a module

ThermoClient version 4 allows you to replace a given module with another identical module easily. This feature is completely transparent with respect to traceability, as the

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measurements carried out by the new module simply continue from where the previous module stopped in the software. In order to swap out an old module and put in a new one, go to the Add/update window (as described in the previous section), select the old module from the list on the left, and then click on the Exchange button.

Then enter the new modules serial number in the exchange window and click on OK. Attention: You may only change modules if: - The new model is not already entered into the system. - The two modules are the same type. - The two modules have the same number of probes. If the exchange procedure works as expected, the sensor or sensors (for dual-probe modules) keep the same name(s). Only the serial number is different. This makes it possible to maintain the continuity required to ensure measurement traceability on monitored equipment. Changing probe(s) on a module

In the list on the left-hand side of the Add/Update window, select the sensor for which you have physically changed the probe (1). Then click on Init (2) in order for the

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system to detect the new probe, and click on Current sensor measurement (3) to read the sensor and test to make sure it is working correctly.

If the displayed value is coherent, click on the Modify button below the sensor list for the system to take this change into account

Attention: Dont forget to update the A and B correction values in the setup screen for the sensor in question (see section Configuring sensors) later in this chapter. Changing module batteries

In the list on the left-hand side of the Add/Update window, select the sensor for which you have physically changed the battery (1). Then click on Init (2) in order for the system to re-detect the probe, and click on Current sensor measurement (3) to read the sensor and test to make sure it is working correctly. Lastly, click on Synchronize module clock (4) to update the module

3 4

When you close the Add/Update window and return to the sensor setup window, you must click on Restart data logging (see section Configuring sensors later in this chapter for more details):

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Adding a receiver

In the Add/Update Radio Modules window, click on Create a receiver to open the receiver configuration interface:

1 2 3

Enter the name you wish to assign the new receiver (1), select the appropriate COM port (2) and transmission speed (3). In the Connected via SmartService zone (4), enter the name of the host server and TCP port being used. Attention: You must increment the TCP port number for each receiver you add. Two receivers may simply not function on the same port. Then click on OK to confirm receiver creation. The new receiver should now be available in the Receiver pick-list in the wireless test part of the screen.

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Synchronizing all modules

In the Add/Update Wireless Modules screen, you will find a feature that enables you to synchronize the clocks in all the modules in the system in a single click. To perform this operation, simply click on Synchronize all modules:

If any modules fail to synchronize correctly, they will be displayed in the pick-list shown above. You should then select them individually in order to retry to synchronize their clocks. Managing the tree structure Managing

You may use the sensor settings window (accessible directly from the ThermoClient home page by pressing F11) to manage the tree structure representing the sensors, groups and receivers in your system (1).

Sensor settings window

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You may move sensors from one group to another simply by dragging it to the desired location using your mouse. To add a new group, select a receiver in the tree structure ( Create a group button (2). icon) and click on the

To delete a group that does not contain any sensors, select the desired group ( icon) and click on Delete (4). You may rename a group by selecting it and clicking on Rename group (3). You may also delete a sensor directly from the system by selecting the desired sensor and clicking on Delete (4).

Configuring sensors

You may use the sensor settings window (accessible directly from the ThermoClient home page by pressing F11) to select sensors within the tree structure in order to configure them.

3 4 6 5

On the Sensor settings tab, you may configure the following:


Transfer interval (1), corresponds to the lapse of time between each collection by the system of the measurements recorded by the sensor. Measurement interval (2), corresponds to the lapse of time between each measurement recorded by the sensor.

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Units, used to define sensor measurements (temperature, humidity, etc.). Mobile module

(4), disables technical alarm transmission when the sensor is beyond wireless range.

Restart data logging (5), reinitializes measurement collection by the sensor. Number of retries, specifies the number of times that transfers from the sensors module can fail before triggering an Absence Error (6). Sensor name (7), which the system associates with its serial number, and which is

used as an identifier in application tree structures and monitoring screens.

- Note In order to optimize system operation, we recommend setting Transfer interval as a multiple of multiple of Measurement interval. On the Correction parameters tab, you may manually enter A and B coefficient values for the selected sensor:

The three function buttons in the center of the screen allow you to:
-

Import correction values into the application from a text file delivered to you following probe calibration (1). Import correction values contained in the module (2) into the application.

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Transfer correction values stored in the application to the module (3). Enabling/Disabling sensors

You may use the sensor settings window (accessible directly from the ThermoClient home page by pressing F11) to enable and disable specific sensors. Select a sensor in the tree structure, click on the Sensor settings tab. There you will find a button labeled Enabled or Disabled, along with the sensors status indicated in color:

Click

Click

Data logging features are non-operational (measurements are not made) on sensors that are disabled. Assuming the wireless connection with the desired sensor is functional, you may click on this button to enable a disabled sensor, or to disable an enabled sensor. - Note You also choose to disable a sensor upon acknowledgement of an alarm (see chapter Managing and configuring alarms).

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Chapter

4
Displaying sensors and measurements
Viewing Viewing sensor settings In the Settings menu, click on the icon shown here, or press the F2 key, for sensor viewing settings. Note: only Super Administrators can access the window for assigning sensor viewing.
4

1 2 3

Assigning sensor viewing

Choose a user from the pick-list (1), and then click in the tree structure (2) to check the receivers, groups and sensors that you would like this user to be able to see within ThermoClient. Validate the assignment by clicking on Apply (3).

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You may select or deselect the entire tree structure at once in a single click using the dedicated buttons at the top of the window (4). When you select a sensor in the tree structure (2), you will see a short summary of its settings on the right-hand side of the window under Sensor properties (5). - Note When a user adds a new sensor to the system, the sensor is automatically added to the list of sensors that he or she can see. Displaying sensors on the home page

ThermoClients home page allows you to visually monitor the status of all the sensors you are authorized to view:

ThermoClient home screen

The tree structure on the left-hand side of the screen shows a simple representation of all the elements you are setup to see (receivers, groups and sensors). The color of the icon next to each sensor indicates its current status: - Light green: normal operation - Orange or yellow: pre-alarm status (or delaying an alarm) - Red: alarm status

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- Dark green or dark brown: disabled - Grayed-out: no longer communicating Double-click on a sensor in the tree structure (1) to open a window with complete details about the sensor (see section Displaying sensor parameters later in this chapter). Select Overview from the menu on the left (2) to display a summary curve and various other information about the selected sensor.

Sensor overview

For each sensor, the monitoring screen (3) shows as small square zone that indicates the most important information: 1 2 3 4 5

6 7 8 9

1: Sensor name. Double-click on the name to display this sensors details (see section Displaying sensor settings later in this chapter). 2: Last recorded temperature. The date and time this temperature was measured is displayed when you hold your cursor over the value. 3: Maximum temperature during the current period (by default, 24 hours from ThermoClient startup, then updated according to the details of the sensors settings).

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4: Average temperature during the current period (by default, 24 hours from ThermoClient startup, then updated according to the details of the sensors settings). 5: Minimum temperature during the current period (by default, 24 hours from ThermoClient startup, then updated according to the details of the sensors settings). 6: Sensor status is indicated in a variable-colored rectangle:
-

Light green indicates that temperature is within threshold limits. Orange indicates that one of the temperature thresholds has been exceeded and the sensor is in a buffer period, or that one of the pre-alarm thresholds has been exceeded. Red indicates that one of the thresholds has been exceeded and that an alarm has been triggered. Brown or dark green indicates that the sensor is disabled. Gray indicates that temperatures could not be read. - Note You may enable a disabled sensor by double-clicking on its dark green or brown colored rectangle.

7: Date and time of the highest temperature. 8: The sensors measurement units. 9: Date and time of the lowest temperature. There are four different layout options for displaying your sensors in the monitoring area. Click on the icons below in the View tab to choose the display you want:

Sort by sensor

Plan mode

Sort by group

Sort by receiver

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- Sort by sensor Sensors are simply displayed in the order in which they were added to the system.

- Sort by group Sensors are displayed on tabs labeled with the names of the various groups configured in the systems tree structure.

- Sort by receiver Sensors are displayed on tabs labeled with the names of the various receivers configured in the system.

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- Plan mode ThermoClient allows you to use an image as a plan to indicate each group contained in the tree structure and to place sensors according to their physical location.

Sample dashboard display in Plan mode

In order to load a new image, you must be connected with ThermoClient to the server on which the ThermoServer application is running. All you have to do is select the relevant group containing the sensors you wish to include from the tree structure (1), activate Plan mode (2), right-click on the dashboard (3), click on Download plan from the menu (4) and select the appropriate JPEG or BMP image:

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- Note The default search folder for image files is Maps on the server running ThermoServer. The easiest was to load maps is to copy them to this folder. You may also choose to leave the image files in their original locations on the server. These folders will be used by the application. You may not upload a plan on all ThermoClient sessions running on a remote workstation. When you select a sensor group in the tree structure, the image that was assigned to that group on the server is automatically copied to the ThermoClient Maps folder and is displayed on the monitoring dashboard. Whether you use ThermoClient on the server or on a remote workstation, you may right-click with your mouse on the plan to perform the following operations:
Update plan:

ThermoClient automatically downloads the latest image assigned to the group if it has a different name than that which is currently being used. Use this feature to force replacement of the plan in case you update it with a file with an identical name.

Delete plan: you may erase the plan currently assigned to the selected group. Delete sensors from plan: The plan image remains on the display for the selected group, but the sensors are removed. Display sensor name:

as its name suggests, this option displays the name of each sensor beneath its circle symbol, for all groups in the tree structure. circle symbol, for all groups in the tree structure.

Display last reading: this option displays the last-read value beneath each sensors

Position receiver on plan: enables you to place your receiver modem on the current plan by clicking with your mouse. Delete receiver from plan: removes the receiver modem from the current plan. Add repeaters:

a selection window enables you to choose from among the repeaters being used or those that you would like to display on the current plan.

Show repeaters: enables you to view the wireless link between receivers, repeaters

and sensors for all the groups in the tree structure.


Range test:

runs a performance test and displays the results as a percentage value beneath the sensor. Note: the mouse cursor must be over the sensors circle symbol when you right-click to open the contextual menu.

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Collecting readings with ThermoClient Programmed data transfer

ThermoClient automatically downloads readings stored by the sensors according to programmed data transfer intervals (see section Configuring sensors in chapter 2).
-

On-demand reading

On the monitoring dashboard on ThermoClients main page, double-click on the latest reading displayed by a sensor (other than Plan Mode) to perform an on-demand read. The read request is sent to the module, and a few seconds later the resulting value is displayed in the latest read.

- Note In order to avoid skewing sensor curves (trends), on-demand read values are not stored in the database.
-

On-demand read of all sensors at once

To read all sensors in a single operation, click on the icon shown below on the Functions tab in the applications main menu. The system will read each sensor, one after the other, in order to collect all the latest readings for each.

Downloading logged data

To download all the logged data on selected sensors, click on the icon shown below on the Functions tab in the applications main menu.

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A sensor selection window is displayed. Choose the sensors for which you would like the system to download all logged readings and then validate your selection. A table shows you how many readings are to be downloaded from each sensor. The Download button enables you to launch the command to collect the displayed readings.

Looking up readings

Regardless of your user level in ThermoClient, you may check the data for the sensors that you view.
-

Multi-curve display

To view sensor curves, click on the icon shown below on the Edit tab in the applications main menu.

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A sensor selection window is displayed. Choose the sensors for which you would like to display curves and then validate your selection. A colored curve is drawn using readings stored for each selected sensor. Use the checkboxes at the bottom of the window to show or hide specific sensors. Note: curve colors are automatically assigned by the application.

You may use your mouse (from top to bottom) to select and zoom into a specific zone in the sensor graph.

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The toolbar and other information at the top of the window can be used to adjust the display and to carry out various graphical operations:

2 0 1

5 6 7

8 9

0: Zoom in and out on the graph, or reset the graph back to its original scale. 1: Move around the graph horizontally and vertically. 2: Display measurement points on the curves. 3: Change curve thickness. 4: Print the graph. 5: Adjust graph scale manually. 6: Export the graph in various formats (.PDF, JPG, etc.). 7: Display curves in 3-D and setup visual rendering. 8: Select graph start and end dates manually. 9: Information regarding the date and value at the mouse cursors position.
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Sensor details: displaying a curve

To display a curve, double-click on the sensor name in the dashboard area or in the tree structure in the applications home screen. Then select Curve or Sensor detail.
1 1

Curve for one sensor

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Use the period selection filter (1) to adjust the number of readings loaded into the application, and thus the number or points displayed on the graph. Here you will find a tool panel that is similar to that which is present for multicurve display (see preceding paragraph). There are also several additional functions:

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When you enable the Annotations and events option (as shown in the menu in the preceding paragraph), you may double-click on a point in the curve to add a comment. Double-clicking opens this dialog box so you can enter the desired text:

- Note You may switch the sensor detail display window to full-screen using the icon in the upper right-hand corner in order to see curves more clearly.

The Zone selector option enables you to precisely specify the time period that you would like to display for your curve.
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Sensor details: checking readings

To check readings for a specific sensor, double-click on the desired sensor in the dashboard area or in the tree structure in the applications main window. Select Sensor details from the Readings tab.

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1 3 3

Sensor readings

The list of all the readings logged by the module for the time period selected using the filter (1), and downloaded by the application, is presented in chronological order in a table, as shown above (2). You may export this data in various file formats, such as XLS, CSV, DOC and PDF) by clicking on the appropriate icons at the top of the window (3). Displaying sensor settings

To display sensor settings, double-click on the desired sensor in the dashboard area or in the tree structure in the applications main window. Select Settings from the Sensor details tab.

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3 2 2

This tab summarizes all of the information related to this sensors settings. This gives you an easy way to view (without modifying): 1: Sensor name and number. 2: Alarm thresholds, pre-alarm thresholds, temporization, as well as the highest and lowest values logged during the period stored in the sensors memory. 3: Measurement interval and the average value over the period stored in the sensors memory. 4: Wireless communication performance between the receiver modem, repeaters (if used) and the sensor (after clicking on the Power button). 5: Data logging status (measurement collection) in the sensor, displayed as a table (after clicking on Sensor status). 6: SEA settings inside the sensor, displayed as a table (after clicking on the Status of SEA parameters. This is very convenient for making sure that the parameter information stored on the module is indeed identical to that in the application.

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Chapter

5
Configuring and managing alarms
Configuring alarms If you are connected to ThermoClient as Administrator or Super Administrator, click on the icon shown here on the Settings tab in the applications main menu (or press F11). This opens the sensor settings window. Choose a sensor from the tree structure on the left and then click to open the Alarm settings tab.

Alarm settings tab in sensor settings

Enabling and setting thresholds

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Click on the On button (see below) to enable upper and lower threshold alarms, and then set the threshold values. You may enter values directly after double-clicking in the value field, or use the up/down arrows to the right of the On buttons.

Enabling thresholds for a temperature sensor

Pre-alarms and temporization are set and enabled in the same manner. - Note Temporization is the period of time for which the temperature may exceed a threshold without generating an alarm. Temporization is limited to 4 hours. The corresponding alarm must be enabled in order to set the temporization time.

Choosing Spontaneous Alarm Emission (SEA) type the

checkbox No if you wish to disable SEA for the sensor.


spontaneous alarm

Click

The option for an alarm in case of power failure or light detection is only available on Cobalt modules. The options Probe fault alarm and Low battery alarm are only available on Cobalt modules starting with V1+ (sold after January 2008).

- Note Spontaneous Alarm Emission (SAE) is when the sensor instantly transmits an alarm wirelessly to the system, without waiting for programmed data transfer.

Setting SEA retransmission

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Here you may set the number of times the module will try to send an alarm in case a problem is detected, as well as the time between retries. In the example shown on the right, if the module fails to communicate with the system, it will try 5 times, with 60 seconds between retries.

Activating Water bath mode

Click on this checkbox for Cobalt modules (V1+ or higher) in order to be able to stop/start a sensors SEA feature with a long press (3 seconds) on the modules push-button. You may also download the details of the last 24 SEA stop/start events using the Sensor details window (double-click on the sensor name in the dashboard area). On the Stop/Start tab shown below, you may click on the double-arrow button in the upper left corner to refresh the list of SEA stop and start events:

Module events list

Alarms and acknowledgement

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When the system triggers an alarm, whether a technical alarm (communication problem, probe disconnection, etc.) or threshold alarm, all currently open ThermoClient sessions display the alarm full-screen on top of all other windows on their respective workstations. For threshold alarms, the sensors colored rectangle in the dashboard area turns red and displays the word Alarm.

In the applications main window, you may display the list of unacknowledged alarms concerning your sensors by clicking on the Alarms button in the lower left corner: Click on this button to acknowledge the selected alarm. Place the mouse curser over an alarm in order to see details in the popup information bubble.

Threshold alarms are displayed in red text. Technical alarms are displayed in blue text.

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To acknowledge an alarm, double-click on the corresponding line in the alarm list or click on the red acknowledgement button. The following window is displayed after identification:

3 2

5 7 6

Alarm acknowledgement window

The upper part of the window (1) provides a summary of key information about the alarm, including the type of alarm, when it occurred and when it ended. In order to validate acknowledgement, you must enter a description in the Cause of incident field (2). Write your own text or choose existing text from the pick-list. You may also enter text in the Corrective action field (4) and in Control option (5). These fields are not required. If necessary, you may click on Disable sensor (6) to turn off the sensor before validating acknowledgement. This action stop data logging on the sensor in question (see section Enabling/disabling sensors in Chapter 3). Click on OK (7) to validate acknowledgement. The alarm line is automatically removed from the list on the applications home screen. You may select from a list of pre-defined causes by clicking on the button (3). These causes are also accessible via the Grounds for acknowledgement icon on the Settings tab:

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To add new options to this list, click on the + button to open the New cause dialogue box shown above. The text you enter here is automatically added to the list, and becomes available in the pre-defined pick-list in the acknowledgement window:

Looking-up alarm lists Looking-

You may view and print alarms at any time in ThermoClient:


-

Complete list of alarms for all the sensors in your view

Click on Alarm status on the Edit tab in the main menu.

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The window below opens with a list of all the alarms the occurred over the past week, for all the sensors in your view.

Viewing and printing alarms

You may adjust the tree structure (1) to meet your needs, filtering the alarm display by type and/or by acknowledgement status. Use the pick list (2) to specify the period of time for which you wish to display alarms. The table (3) refreshes automatically according to your selection. Use the horizontal scroll bar (4) to navigate through the columns in the table (sensor name, serial number, alarm type, beginning, end, value, user, cause, corrective action, control option). The buttons in the menu bar (5) above the table enable you to export this data in XLS or DOC format or to print the table (see section Alarm status in chapter 9).

List of all alarms generated for one of the sensors in your view

To list all the alarms for a given sensor, double-click on the sensor name in the tree structure in the applications home screen. Then click on the Alarm list tab in the sensor details window.

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Sensor alarm list

You may adjust the tree structure (1) to meet your needs, filtering the alarm display by type and/or by acknowledgement status. Use the pick list (2) to specify the period of time for which you wish to display alarms. The table (3) refreshes automatically according to your selection. Use the horizontal scroll bar (4) to navigate through the columns in the table (sensor name, serial number, alarm type, beginning, end, value, user, cause, corrective action, control option). The buttons in the menu bar (5) above the table enable you to export this data in PDF format or to print the table.

- Part of the alarm list printout from the sensors details

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Chapter

6
Configuring and testing alerts
Managing call groups If you are connected to ThermoClient as Administrator or Super Administrator, click on the icon shown here on the Settings tab in the applications main menu. Click on Call group list in the left-hand menu bar:

4 1 2

List of call groups for sensor alerts

When you click on a call group name in the left-hand pane (1), the users in that call group are displayed in the right-hand pane (2).

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You may delete a call group by selecting it in the list and clicking on Remove (3). You will be prompted to confirm deletion if the call group in question is currently used by the system in alert settings. Double-click on a group or user name to access profile details directly. Create a new group by clicking on Create call group (4) in the left-hand menu bar. This opens a new call group profile form as shown here:

5 6

9 7 8 0

New call group profile form

Enter a name for the new call group (5). This name must not already be in use by another call group. Use the Department filter (6) to choose a department and display its members (7). Click to select the members you wish to add to this call group. Use the right and left arrows (8) to add and remove members from the call group table (9). After adding all the desired members to the group, use the up and down arrows (0) on the right-hand side of the window to arrange them in priority order. Members are contacted one after the other, moving down the list, in case of an alert concerning this call group. Click on OK to validate the new group and add it to the system. You may access the call groups profile at any time in order to make changes.

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- Note You may open and change user settings directly from a call group form by doubleclicking in the list on the left (7) or on the table (9).

Configuring alerts for groups and receivers

If you are connected to ThermoClient as Administrator or Super Administrator, click on the icon shown here on the Settings tab in the applications main menu (or press F8).

The alert management window is displayed, open to the Group settings tab as shown here:

9 0

Alert management window

With ThermoClient, you can store a different alert configuration for each sensor group in your view. This configuration applies automatically to all the technical and threshold alarms it covers.

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Select the group that you would like to configure in the tree structure on the left-hand side of the window (1). Then start by defining the start and end-times for the days of the week and the weekend for this group (2). These settings are used by the various numbers and e-mail addresses (day, night, weekend) configured in user profiles (see chapter 2 Managing Users) when triggering alerts. Next, click on the call group(s) of your choice in the list of Available call groups (3), and move it (or them) to or from the table of Selected call groups (4) using the right and left arrows (5). Organize call group priority using the up and down arrows on the right (6). Alerts are handled in descending order through this list (4). - Note You may open the call group profile at any time for viewing or to make changes by double-clicking on its name in either the list (3) or the table (4). You may also configure a document to be printed in case of an alarm. To do this, click to check Printer alert (7) and assign a printer for day, night and weekend times.

- Note The printer list in the application is generated by ThermoServer based on the printers installed on the server (either locally or on the network). To activate an audio or light unit, dry contact or siren, click the checkbox next to the Audio unit option (8) and assign a device by clicking on the + button (see Adding audio and visual alert devices later in this chapter). Two other options are also available:
Continuous telephone alerts until response

(9): In case an alarm is triggered, and all the users in all the associated call groups have been contacted but none of them has taken the call (as confirmed by pressing #2 on the keypad), the system resumes calling again starting with the beginning of the list. This cycle continues until the alert is taken into account by one of the contacts being called. (0): All alerts (not just telephone alerts) are triggered again each time data is transferred if a sensor is still in an alarm state, even if the initial alert was acknowledged.

Repeat alerts at each transfer

Configure the alerts for all your sensor groups in this manner, and click on OK to save your changes. Attention, you must also configure alerts in case there is a problem with your wireless receivers. To do this, select each receiver modem in the tree structure on the left side of the window (1). Configuration in this case is

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identical to that for groups, except that alarms are not re-triggered. The alerts you configure for receivers are automatically resent if the receiver is not communicating.

Adding audio and visual alert devices

When configuring alerts for a group or receiver, one of the options you have is to select an audio or visual alert device. To do this, you must click the checkbox shown below and then click on one of the three + buttons:

2 3 5 6

Adding audio and visual alert devices

To add a device to this list, you must identify its type in the area at the top of the window (1) and select the COM port for an audio-visual device or dry wire contact. If you choose a wireless audio-visual device, you may test it using the applications integrated test interface (2).

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Click on Add (3) to insert the selected device into the table (4). Feel free to add as many devices here as you like. The system can store them for future use if you do not intend to use them right away. To delete a device from the table, select the line containing the device and then click on Remove (5). To validate the changes made to a device in the table (COM port, wireless repeaters), select the line containing the device and then click on Edit (6). When you are done, select the device you wish to use in the current alert configuration and click on OK (select) (7). This adds the device to the configuration:

Configuring global alerts

If you are connected to ThermoClient as Administrator or Super Administrator, click on the icon shown here on the Settings tab in the applications main menu (or press F8).

In the alert management window, click to select the General settings tab:

2 4 5

General settings in the alert management window

The alerts configured on this tab are triggered by ThermoClient for any alarm on which they are programmed. The application must therefore be running.

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Click on the first checkbox (1) if you are connecting an audio-visual type box on the workstation, and select the COM port. This device is activated each time ThermoClient detects an alarm. However, you may disable local technical alerts (4). You may choose to play sound files (.WAV) in case a threshold is exceeded (2) or in case of a technical alarm (3). Sequential triggering may be programmed (5), in which case alerts are triggered for threshold alarms each time a read value indicates that a threshold was exceeded. Configuring periods without alerts

If you are connected to ThermoClient as Administrator or Super Administrator, click on the icon shown here on the Settings tab in the applications main menu (or press F8). In the alert management window, click on Periods without alerts located at the bottom of the screen. This opens the interface shown below in which you may configure periods during which alerts are not sent:

Configuration window for periods without alerts

Here you may select a sensor from those in your view within the tree structure (1), and use the calendar to define the time slots (2) in the week during which alerts are disabled. Click on a time slot to change its status: Click Click

Alerts enabled

Alerts disabled

Alerts enabled

If a technical or threshold alarm is triggered during a time slot that is set to Off for a sensor, the alarm is automatically acknowledged by the system and no alert is issued.

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audio Stopping an audio or visual alert device

An audio device, dry contact, wired or wireless siren may be activated in case of an alarm, depending on your settings (describe in the previous sections in this chapter). To stop them, select the relevant alarm from the alarm list in the applications main window (left-hand menu), and then click on one of the two dedicated buttons and identify yourself: Stops general audio-visual alert devices setup to handle alarms from the sensor group or receiver.

Stops audio-visual alert devices connected to the local workstation and activated in case of alarm.

- Note If an alert device is activated when an alarm is triggered, it is automatically stopped when the alarm is acknowledged in ThermoClient.

Running a test alarm

You may use ThermoClient to simulate triggering an alarm in order to test your various alert scenarios. To do this, click on the icon shown below on the Functions tab in the applications main menu:

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After you identify yourself, the test window is displayed as shown here:

-Alert test window Select a sensor in the tree structure (1) and choose which type of alarm you wish to test, remote (2) or local (3). Then click on the appropriate Test button. For remote alarms, a new line is inserted into the alarm list, with an incoherent date in order to avoid disrupting the system log.

Make sure that your test scenario runs as planned, and then acknowledge this fictitious entry in order to remove it from the list. For local alarms, click on the Stop button to turn off alerts (sound file or device).

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Chapter

7
Testing system status
- Operations reserved for Administrators and Super Administrators Testing wireless performance ThermoClient enables you to check the quality of wireless communication between all the modules in your view and their receivers. Click on the icon shown below on the Functions tab in the applications main menu:

After you identify yourself, the wireless performance test window opens as shown here:

1 3

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Click on Start analysis (1). The system carries out a communication test with each sensor in your view, and displays them one after the other in the table (2). The quality of the wireless connection between the receiver modem, repeaters you may be using and the module, is expressed as percentage values. - Note You may consider that a wireless performance test in a ThermoServer system is acceptable if the displayed percentages are 30% or higher. Below this level, communication with the module runs the risk of being altered, with serious impact on collecting stored measurements and triggering alarms.

The buttons (3) in the menu bar at the top of the window can be used to export the table of obtained results in .XLS and .DOC format or to print it.

Testing battery counters

To check the battery level in the modules in your view, click on the icon below on the Functions tab of the applications main menu:

After identifying yourself, the battery level test window is displayed as shown here:

Click on Start analysis (1) to begin testing. The system then queries the battery counter in each sensor in your view and displays the percentage of remaining power in a table as shown above (2). The buttons (3) in the menu bar at the top of the window can be used to export the table in .XLS and .DOC formats or to print it.

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Testing sensor data logging status

Click on the icon below on the Functions tab of the applications main menu in order to check the status of data collection (reads) for each of the sensors in your view:

After indentifying yourself, the data logging test window is displayed as shown below:

Click on Start analysis (1). The system then queries each module and collects information regard its data logging status, which is displayed in the table (2). You may use this feature to make sure that data logging is running properly, to check the date and time of the last reading, the number of reads stored in memory, and the programmed interval. If a problem is detected on the module, the related line in the table is displayed in color. A legend describing the different colors is presented at the bottom of the screen (3). The buttons (4) in the menu bar at the top of the window can be used to export the table in .XLS and .DOC formats or to print it.

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Chapter

8
Archiving data
In order to lighten the system load and reduce processing time, ThermoClient lets you archive parts of its stored readings in a dedicated area in its database. This operation is reserved for Super Administrators only, and has no effect on the traceability of archived readings, no their accessibility. Archives may be loaded into ThermoClient at any time for viewing. Selecting the archive period Click on the round button in the upper left corner of the ThermoClient home screen and click on Data, then select Archive readings from the menu.

After identifying yourself, the archive period selection window opens as shown here:

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Here you may choose the following options for archiving your data:
-

All readings older than one week All readings older than one month All readings prior to a specified date. All readings.

Click on OK to validate your choice. - Note We recommend that you at least archive readings that are older than one year in order to keep application operation smooth and optimal.

data Displaying archived data

Click on the round button in the upper left corner of the ThermoClient home screen and click on Data, then select View archives from the menu.

The archive period selection window opens as shown here:

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Set the time period for the archives you wish to view by picking start and end dates using the two calendars, and then click on Close. The system includes the data from the archived readings in this period along with other current readings. The application switches to Archive Mode, which is indicated in the title of the home screen:

Archive Mode ends automatically when you close the current ThermoClient session or when you click on the Hide archives button shown below:

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Chapter

9
Printing and exporting reports
You can print several different reports summarizing system status using the printer(s) installed on your computer. The information contained in these reports can generally also be exported in various electronic file formats. Sensor report This report provides a summary on sensor activity over a specified period for those sensors in your view. Click on the icon shown here on the Edit tab of the applications main menu. Next, select the period that you would like to cover in the report:

With this option, you may check sensor activity over the past 24 hours, week or month, or starting at a particular date. Confirm your selection by clicking on OK.

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The report preview window is then displayed:

Sensor report

This report shows sensor status (enabled/disabled), largest, smallest and average readings, most recent reading, and the number of alarms for the select period, for each of the sensors in your view. Kinetic temperature is also displayed, as supported by specific modules.

3 1 2

The toolbar along the top of the preview window enables you to: 1: Change the screen display. 2: Navigate through documents that contain several pages. 3: Configure printer and print the document. 4: Save the document in PDF or QRP format. 5: Open an existing report in QRP format in the same window. 6: Close the window. Whatever your user profile, you may program the system to print your report on a daily basis. To do this, click on the icon shown here on the Edit menu in the applications main menu.

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After identifying yourself, the print configuration window opens as shown here:

Click the checkbox (1) to enable automatic daily printing. Then select the time of day to print the report (2) as well as the printer (3). Confirm your configuration by clicking on OK (4). Attention: ThermoClient must be running at the scheduled time on the computer configured to print the status report automatically.

Alarm report

To access the alarm report for the sensors in your view, click on the icon shown here on the Edit tab in the applications main menu. See Chapter 5 Looking up alarm lists for more details.

Settings report

This report provides a summary of the settings on the sensors in your view. Click on the icon shown here on the Edit tab in the applications main menu.

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The sensor parameters report is displayed automatically as shown here.

Sensor settings report

This report includes information on sensor settings, including wireless settings, measurement and data transfer intervals, thresholds, temporization, data logging status, probe number, correction coefficients and the most recent reading for each sensor in your view. See section Sensor reports earlier in this chapter for a description of the toolbar at the top of the sensor settings window. All the same features are available here as well (such as printing, export as PDF or QRP, etc.). Adding a custom logo to your reports

By default, the Oceasoft logo is included on reports generated by ThermoClient. You may replace the logo image with one of your own in order to personalize your reports. To do this, click on the icon shown here on the Edit menu in the applications main menu.

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The logo customization window is displayed, as shown here:

Click on Select and locate the image that you wish to use for the reports printed by ThermoClient on your computer. - Note For optimal display quality, only bitmap (BMP) images are supported. Image size should not exceed 100 x 57 pixels.

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Chapter

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Viewing the event log
All user events and actions that affect the system are recorded in a log that you may view and print using ThermoClient, regardless of your user profile. To do this, click on the icon shown here on the Edit tab in the applications main menu (or press F3). The event log window is displayed as shown here:

6 1 2 4 3

Event log window

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You may filter the report to limit the covered time period (1), focus on a particular user (2), and/or sort by event type and action (3). Click on Find (4) to refresh the table display (5) according to your criteria. Use the buttons in the horizontal menu bar at the top of the screen (6) to export the table to an XLS, DOC or PDF file, or to print it. This report provides a convenient manner to monitor the activity of system users and to see who performs setting changes.

- Note Events that are generated by the system, such as triggered alarms, are displayed when you select SYSTEM as the user name for this report.

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Configuring and personalizing the application
Choosing a visual theme You may choose from three MS Office 2003 style visual themes in ThermoClient version 4. Use the main menu on the View tab to choose the theme you would like to use, as shown here:

- Office 2003 Blue -

- Office 2003 Olive -

- Office 2003 Silver -

fullDisplaying graphs full-screen

With ThermoClient version 4 you may open the graphs of your readings in a full-screen view for best viewing. This view is very comfortable for monitors using 16/9 format.

Disabling the live information screen

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A scrolling window is available at the top of the applications home screen, informing you on an ongoing basis of the main events recorded by the system, including configuration updates, communication failure with receivers, etc..

Live information window

You may enable or disable the display of this information window by clicking on the icon shown here on the Settings tab in the applications main window.

- Note ThermoClient remembers your choice regarding the information window when you close your session, and reapplies it the next time the application is opened on your computer, regardless of the user.

Disabling protection of settings

Generally speaking, you are required to confirm your identity in the system each time you access the applications settings windows, since they are strictly reserved for

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Administrators and Super Administrators. You may disable this protection feature for the current ThermoClient session if you wish. To do this, click on the icon shown below on the Settings tab in the applications main menu, and login to the system as Administrator or Super Administrator.

Attention: when disable this protection, and user can access the settings options in the current ThermoClient session. Protection is disabled until the application is closed. - Note This option is only taken into account for the current ThermoClient session. Protection is automatically reactivated the next time the application is opened.

Enabling the 21CFRpart11 option

ThermoServer includes a 21 CFR Part 11 option that you may choose to use (see ThermoServer user manual). This option slightly modifies ThermoClient operation, such as requiring justification for making various changes, such as sensor settings, automatic software protection, etc... A colored icon in the Settings menu bar in ThermoClient indicates whether this option is currently enabled or disabled.

Option disabled

Option enabled

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Getting help
Opening the user manual The ThermoClient user manual is copied to the applications folder on your computer as a PDF file during installation. Click on the PDF icon on the Help tab in the applications main menu. Automatically updating the user manual

If for some reason the manual is not present in the ThermoClient folder, or if you wish to download the latest version, simply click on the icon shown below on the Help tab. To download a new ThermoClient user manual you will need an Internet connection.

When the download is finished, you may open the manual directly by clicking the Open button in the download window, or close the window.

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Contacting Oceasoft technical support

If you have a problem that you cannot solve by reading the ThermoClient manual or if you need help using the application, you may contact Oceasoft technical support directly by:
-

E-mail: support@oceasoft.com Phone +33(0)4.9913.67.33 (in France) Fax: +33(0)4.67.42.84.13 Postal mail to the following address: OCEASOFT Technical Support Parc Club du Millnaire Btiment 4 1025 rue Henri Becquerel 34000 Montpellier, France

ThermoClient includes an option for sending e-mail directly from the application. To use this feature, click on the icon shown below on the Help tab in the applications main menu:

A window with ThermoClient help information is displayed. Click on Request email assistance to create a pre-formatted message to send to Oceasoft technical support using your default e-mail application.

Click in the checkbox above the e-mail button in order to send ThermoClient log files, which are extremely helpful for our technical support staff, automatically with your e-mail.

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