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Arif Anis
Arif Anis
(This presentation is based on Arif Anis upcoming book) arifanees@live.com
Body language is a form of non-verbal communication, consisting of body pose, gestures, and eye movements. Humans send and interpret such signals subconsciously
to educate the thinking brain, the neocortex, with information that is already inherited in our emotional part of the brain ( Amygdala) in the limbic system..
to better understand others, control our own body language to help us improve our communication skills
1. Actual words ( Verbal) 7% 2. Tone, pitch, pace of voice ( Vocal) 38% 3. Facial Expression, gesture, posture (Visual) 55%
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Words are used primarily for conveying information, while body language is used for negotiating interpersonal attitudes and as a substitute for verbal messages
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Nonverbal Signals
Vary from culture to culture
Microsoft Photo
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This is 'good' to Westerners, 'one' to Italians, 'five' to Japanese and 'up yours' to the Greeks Everyone
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'OK' to a Westerner, 'money' to a Japanese, 'zero' to the French and insulting to the Turks and Brazilians
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This can mean 'Good', 'One', 'Up yours' or 'Sit on this' depending where you live
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4 Basic positions
REFLECTIVE
OPEN/BACK, people are interested and receptive, but not actively accepting. Trying to close the sale or asking for an agreement now may drive them away into fugitive mode. This is the time to present further facts and incentives. It may also be a good time to Body leaning forward keep quiet and let them think.
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4 Basic positions
RESPONSIVE
OPEN/FORWARD the person is actively accepting. This is the time to close the sale, ask for agreement, Body leaninga demand forward concession.
Body leaning backwards
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4 Basic positions
FUGITIVE
CLOSED/BACK, people are trying to escape physically through the door or mentally into boredom. Body leaning forward This is the time to spark interest in any way you can, even irrelevant to the message.
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4 Basic positions
COMBATIVE
CLOSED/FORWARD, there is active resistance. This is the time to defuse anger, avoid contradiction and outright Body leaning forward argument and to steer them into reflective mode.
Body leaning backwards
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Universal Gestures
Shoulder Shrug
exposed palms to show nothing is being concealed in the hands Hunched shoulders to protect the throat from Body leaning forward attack Raised brow which is a universal, submissive greeting
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Critical evaluation
Legs tightly crossed and arm crosses body thus implicated listener is defensive Head and chin are down implicate hostility I dont like what you are saying and I disagree with you
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Modern humans are worse at reading body signals than their ancestors because we are now distracted by words
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Body language is easier to fake with men than with women because, overall, men aren't good readers of body language
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Palm Power
Palm up = non threatening
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Palm Power
Palm down authority
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Palm Power
Adolf Hitler using one of history's most notable Palm-Down signals
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Palm Power
The Palm-ClosedFinger-Pointed gesture is one of the most annoying gestures annoying gestures
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Palm Power
The pointing finger creates negative feelings in most listeners
But often it can inspire the listeners
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Palm Power
..even for the war of independence
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Palm Power
Squeezing the thumb against the fingertips avoids intimidating the audience
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Hand Shakes
Dominant submissive
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Hand Shakes
Equal
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Hand Shakes
The Double-Hander
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Hand Shakes
The Double-Hander is like a miniature hug And It may produce discomfort in unfamiliar recipient
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Hand Shakes
Yasser Arafat plants a Double-Hander on Tony Blair, whose tight-lipped expression shows he's not impressed
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The Vice :
A desire to dominate
Bone-Crusher:
A desire to dominate
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False smiles pull back only the mouth, real smiles pull back both the mouth and eyes The Double-Hander is like a miniature hug
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When liars lie, the left side of the smile is usually more pronounced than the right
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The Tight-Lipped Smile shows she has a secret and won't be sharing it with you
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Tony and Cherie Blair were 'tight lipped' about Cherie's last pregnancy
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A Drop-Jaw smile is a practiced smile where only the jaw is lowered to feign enjoyment
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4. Sideways-Looking-Up Smile
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Diana's Sideways-Looking-Up smile had a powerful effect on both men and women
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The Double-Arm-Grip (Reinforced arm cross) : feeling insecure and not buying what you're selling
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Holding-Hands-WithYourself ::Holding herself like her mother held her when she was a child
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Holding the hands over the crotch makes men feel more secure when they feel threatened
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Humans make a point of hiding the areas they think are their weakest or most vulnerable
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The Steeple
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Thumb Displays
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The Waistcoat Thruster : Thumbs are used to display dominance, assertiveness or sometimes aggressive attitudes
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Dominance / Superiority
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Hand-to-Face Gestures
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The Three Wise Monkeys.: Hear no evil, see no evil, speak no evil
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Lying Gestures
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The Nose Touch/ Scratch: Can be used both by the speaker and the listener.
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The Collar Pull: Getting hot under the collar due to tingling sensation or sweating
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Boredom
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Evaluation Gestures
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Interested evaluation the head supports itself and the hand rests on the cheek/ chin
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Rodin's The Thinker showed a thoughtful, evaluative attitude, but the body posture and hand supporting the head also reveal a dejected person
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Evaluation/decisionmaking cluster
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Eye Signals
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Princess Diana used the 'Looking Up' cluster to evoke world empathy during her marital problems
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Extended Blinking
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Types of Gazing
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Women's wider peripheral vision means never getting caught; Men's Tunnel Vision means always getting caught
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Eye Movements
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A. Recalling a picture
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B. Recalling a sound
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C. Recalling a feeling
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The Power Lift using the pen to control where a person looks during a presentation
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Women stand slightly closer to one another, face each other more and touch more than men do with other men
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Doctors and hairdressers are given permission to enter our Intimate Zones
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The people travelling on a crowded bus or in a lift aren't unhappy; they're just masking their emotions
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Whether we are in a crowded lift, cinema or bus, people around us become non-persons
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The acceptable conversational distance for most Western, Northern European and Scandinavian city dwellers
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A man with a smaller spatial need forcing a woman to lean back to defend her space
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Two men from the city greet each other; their hands reaching to 18 inches (46cm)
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Leg Signals
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She's more likely to be cold or just looking for the rest room
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The Leg Clamp - is a sign of the tough-minded, stubborn individual who rejects any opinion other than their own
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The Ankle Lock: A woman minimizing her leg space and a man taking up more space
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Men voted Parallel-Legs as their number one favorite position in women who are seated
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He's coming on strong with One-Foot-Forward and Crotch Display; she's either undecided or not keen
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Seating Positions
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taking the whole seat feet steady on the floor sitting up straight slightly leant forward
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body barriers
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Head Signals
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2.The Head Tilt: displays the vulnerable neck and makes a person appear smaller and more submissive
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Tilting the head to reveal the vulnerable neck appears to be intuitively understood by most people
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The Head Duck trying to appear smaller in order not to cause offence to others
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Hands-on-Hips makes you look bigger and more noticeable because you take up more space.
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The cowboy stance - his fingers point at what he wants you to notice
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Contradictory signals: his right arm shows pointed aggression while his left hand attempts to protect his front
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Straddling a Chair: The Straddler wants to dominate or control while, at the same time, protecting his front
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Mirroring
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Thinking alike
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Smoking
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Women use the cigarette as a social display to open the body and display the wrist; men close their bodies when they smoke and prefer secretive holds
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Smoke blown up: confident, superior, positive; smoke blown down: negative, secretive, suspicious
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Eye Glasses
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Solid frame glasses can make you look more sincere and intelligent; over-the-top frames don't
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Body Angles
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Body Pointing
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Body Pointing is used to close off a couple and exclude the man on the right
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Foot Pointing
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We reduce our height to show subordination to others and increase height to gain status
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Seating Arrangements
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The Corner Position: This is the most successful strategic position from which person B can deliver a presentation to person A
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Competitive/Defensive position
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The Independent Position tells others you don't want to get involved
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'Open families go for round tables, 'closed' families select square tables and 'authoritative' types select rectangular tables
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Thank You
Please read the upcoming book of the author on the secrets of body language and email you comments to arifanees@live.com
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