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This research report is a part of the partial fulfillment for the master degree in business administration. Customer satisfaction is defined by Webster's dictionary as - "FULFILLMENT OF A NEED OR WANT" in a large number of cases, some degree of past purchase dissonance is evident among consumers.
This research report is a part of the partial fulfillment for the master degree in business administration. Customer satisfaction is defined by Webster's dictionary as - "FULFILLMENT OF A NE…