Changing the way you do business is an important decision. Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, HP Credit Services offer the experience and expertise to help you achieve your goals. We help you leverage your vital strategic resources while providing proven back-office solutions for transforming your credit services.
Features
HP Credit Services offer your organisation the following support: Euro-compliant loan-processing systems A complete mortgage- and loan-outsourcing solution An integrated framework to streamline and automate processes Flexible pricing with a flexible delivery model Branded private label customer-interaction management
The European lending market faces intense Proven experience in significantly reducing competition and increasing commoditisation of lending processing costs products, putting pressures on margins. Credit risk is Service delivery excellencewith leveraged also increasing, as shown by an energised property worldwide expertise market with falling interest rates and increased Access to global best practices and innovation consumer spending. Ability to integrate with your existing IT Globally, risk confronts consumer credit lenders on all sides. Government regulations such as Basel II require an enterprise-wide approach to risk management, as lenders search for cost-effective ways to mitigate operational and credit losses while growing their portfolios. Maintaining operational flexibility to enter and exit markets without overextending capital investments is becoming even more critical.
As a lender, you must be able to master risk management, expertly segment markets, and build key alliances to effectively manage expectations and exceed consumer demands. The key to enterprise-wide Our highly experienced team of professionals success is new business practices that enable your enables you to improve customer service levels. organisation to divest noncore-competency support HP is the worlds largest third-party loan subservicer, functions and focus on strategic, value-added activities servicing nearly 4 million accounts. that grow the business. HP provides additional financial services to global lending institutions, including card processing, personal loan origination, and insurance administration services. Our global expertise includes delivery of loan processing and servicing, and IT services to U.S., Australian and European lenders.
Customer ServiceEnhance your brand with our dedicated training, focused recruitment, and collaboration. All customer contactwritten and verbalwill be private label, in the name of your organisation. ControlNo one can better manage your business and control its direction than you. But HP can help you achieve your objectives through contractually specified service levels and a dynamic, effective working relationship. For instance, youre encouraged to submit feedback through our web-based Service Excellence Dashboard. Our executives continually receive and act on the feedback to ensure were addressing your needs and concerns.
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