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FOI66

WrittenevidencefromtheUniversityofLincoln
ExecutiveSummary 1. TheUniversityofLincolnsupportstheaimsandobjectivesoftheFreedomofInformationAct (FOIA);howeverwesubmitthatitseffectivenessisunderminedbythegrowingcostof compliance,exacerbatedbytheincreasinguseofpublicaccessrequeststogaininformationthat isnotinthepublicinterest.Werecommendanumberofwaysthatthecostofcompliancecould bereduced,includingchangestothetimeframe,costlimitsandFeesRegulationsforpublic accessrequestsandanalternativetothepublicationscheme.Wealsocallforparameterstobe establishedforthereasonableuseofpublicaccessrequestsbasedontheinformationbeingin thepublicinterestandtherequestjustifyingtheuseofpublicresources. IntroductiontotheSubmitter 2. TheUniversityofLincolnwasestablishedin2001,havingopeneditsfirstbuildinginthecityin 1996.Theinstitutionhasareputationasauniversityofinnovationandenterprisewithan emphasisonresearchandresearchengagedteaching.Itcurrentlyhas11722studentson campusandemploys1331academicandservicestaff. 3. TheUniversityhasexperiencedacontinuousyearonyearincreaseinthenumberofpublic accessrequestsreceivedsincetheFOIAcameintoeffect,with25requestsin2005risingto108 requestsin2011. Issues DoestheFreedomofInformationActworkeffectively? 4. TheUniversityofLincolnsupportstheobjectivesoftheFOIAofopenness,transparency,public accountability,effectivedecisionmakingandpublicinvolvementindecisionmaking.However,it isourviewthatinpracticetheFOIAdoesnotworkeffectivelyinanumberofwaysandour concernsaredetailedinparagraphs6to12below. WhatarethestrengthsandweaknessesoftheFreedomofInformationAct? 5. WeconsiderthemainstrengthoftheFOIAtobethatithas,inarelativelyshortperiodoftime, beensuccessfulinbringaboutaculturechangeingovernmentandotherpublicauthorities. Whilethereisstillsomewaytogotobeforethekeyobjectivesofopenness,transparencyand accountabilityarefullyrealisedeverywhere,thelegislativeambitiontoimprovedecisionmaking inthosebodiesthatthepublicfundandrelyonforserviceshasbeguntoberealised.However, asnotedinparagraph207oftheMemorandumtotheJusticeSelectCommittee,theextentto whichthishasresultedingreaterpublictrustofthatdecisionmakingisdebateable,withlevelsof distrustperhapsfuelledbythedominanceofnegativenewsstoriesinthemedia.

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FOI66
6. InourviewthemainweaknessesoftheFOIAisthecostofcompliance.Arecentreportbythe UniversitiesUKEfficiencyandModernisationTaskGroup,entitledEfficiencyandEffectivenessin HigherEducation,suggestedthatthedirectstaffcostsofmanagingpublicaccessrequestsalone coststheHEsector10millionperannum.Asprivateorganisationsinreceiptofsignificantly reducedpublicfunding,wewouldquestionwhetheruniversitiesshouldbeexpectedtocontinue todivertthislevelofresourcefromtheircoreactivities.Wewouldalsoaskwhethertheoverall costtothepublicpurseofpublicauthoritiesrespondingtopublicaccessrequestsisjustified, particularlyinthecurrentfinancialclimateandgeneralreductioninpublicspending. 7. Itisevidentfromourownexperience,andfromsourcessuchastheannualInformation LegislativeandManagementSurveyconductedbyJISCinfonet,thatthenumberandcomplexity ofrequestsisincreasing.Thismeansthatrespondingtorequestsismoreexpensive,moretime consumingandmoredifficulttomanagewithin20workingdays.Webelievethereareanumber ofdifferentmeasureswhichwouldprovideafairerandmoreworkablebalancebetweenthe rightsofrequestersandtheresourceimplicationsforpublicauthorities.Ourrecommendations arelistedbelow. a) Extendthe20workingdaystimeframe Ittypicallytakesthecollaborationof45membersofstafftorespondtoapublicaccess request.Thosestaffalreadyhaveheavyworkloadsandcompetingprioritiesfortheirtime andcontinuallyrespondingtogrowingnumbersofrequestswithinthistimeframeis becomingincreasinglydifficult.Ourrecommendationisthatthe20workingdays timeframebeextendedinrecognitionoftheincreasingadministrativeburdenandreduced staffresourcesinpublicauthorities. b) Changethetimeorcostlimits Universitiesareexpectedtoincurcostsofupto450basedon25perpersonperhour (equatingto18hoursofstafftime)whenrespondingtoapublicaccessrequest.Although manyrequeststakelessthan18hourstorespondto,theexpectationthatpublic authoritiesshouldspendupto450ononerequestperhapsseemsunreasonablegiven thenumberofrequestsnowbeingreceivedandthelimitedpublicresourcesavailable. Furthermore,theallowanceof25perhourforstafftimewassetsometimeagoandhas notbeenadjustedtoaccountforincreasesinsalaryandoncosts.Ourrecommendationis thateitherthecostlimitisreducedorthehourlyrateincreased. c) Extendthelistofactivitiesthatcanbecountedwithinthecostlimits Asnotedinparagraphs173and221oftheMemorandumtotheJusticeSelectCommittee, apublicauthorityisonlyabletofactorincertaincostswhenconsideringthecostlimit. Thismeansthatmanyactivitiessuchasconductingthepublicinteresttest,considering exemptions,writingresponsesandredactinginformationcannotbeincludedwhenthey oftenconstituteasignificantpartoftheoverallprocessofrespondingtorequests.Our recommendationisthattheseactivitiesareallowedtobeincludedwithinthecostlimits. d) ReviewtheFeesRegulations

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FOI66
AlmostallofthepublicaccessrequestsreceivedbytheUniversityaresentbyemail,with mostrequestersaskingforaresponseinelectronicformat.Thereforewerarelyincurcosts fordisbursements,orifwedo,wedonotchargeafeebecauseitisnotworththe administrativecostofprocessingit.Ourrecommendationisthatconsiderationbegivento otherwayspublicauthoritiesmightrecoupsomeoftheircostsincurredthrough respondingtorequests. e) ReviewtheuseoftheFOIAbyjournalistsandcommercialrequesters Ourconcernsabouttheuseofpublicaccessrequestsbyjournalistsandcommercial requestersareexplainedinparagraphs10to12below.Ourrecommendationisthat parametersbeestablishedforthereasonableuseofpublicaccessrequestsbasedonthe informationbeinginthepublicinterestandtherequestjustifyingtheuseofpublic resources.

IstheFreedomofInformationActoperatinginthewayitwasintendedto? 8. Wewouldagreewithparagraph170oftheMemorandumtotheJusticeSelectCommitteeand arguethatpublicationschemesarenotfulfillingtheirintendedfunction.Inourexperiencethe publicationschemeistimeconsumingtocreateandmaintainbutusedlittlebythoseseeking information.Furthermoreitseemsunnecessarytocreateaguidetoinformationwhenwebsites alreadyhaveeffectivesearchfacilities.Wewouldrecommendthatpublicationschemesbe replacedwithasimplerrequirementforpublicauthoritiestomakecertaininformationavailable andeasilysearchableonline. 9. Inaddition,ifitwasintendedthatpublicationschemeswouldreducetheadministrativeburden ofpublicaccessrequestsbyenablingpublicauthoritiestoredirectenquirerstoinformation alreadypublished,inpracticethisisrarelypossible.Manyrequestsposeaseriesofsuchspecific questions,oftenrequiringinformationfromvarioussourcestobepulledtogether,thatitis arguablyimpossibletotrytoanticipaterequestsandproactivelypublishinformationwhich wouldprovidetheanswers.Evenpublishingpreviousrequestresponsesisnotparticularly helpfulasrequestersinvariablyrequirethemostuptodateinformationandnotworequestsare exactlyalike. 10.InourviewtheFOIAisoftennotusedbyjournalistsinthewayinwhichitwasintendedandthis iscompoundedbythesignificantnumberofrequestsreceivedfromthemedia.Whileweagree thatpublicbodiesshouldbeheldtoaccountbythepublic,andthatinsomecasestheuseofthe FOIAbyjournalistsisjustifiedaspartoftheirinvestigations(forexampletocorroborateastrong suspicionorexistingevidenceofsignificantwrongdoing),wewouldstronglysupportthe concernsnotedinparagraphs203205oftheMemorandumtotheJusticeSelectCommittee.In ouropiniontheamountofpublicresourceusedtoprovideinformationtojournalistsshouldbe proportionatetothepublicinterestintheissue.TheuseoftheFOIAforspeculativefishingtrips doesnotseemtojustifytheexpensetothepublicpurse,particularlywhentheresultantarticles maynotbeinthepublicinterestorpromoteaccountability.

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11.WearealsooftheviewthattheFOIAseemstounintentionallyencouragesocalledlazy journalism,wherebylittleresearchandanalysesappearstotakeplaceeitherpriortorequests beingmadeorafterresponsesareprovided.Forexample,theUniversityrecentlyreceiveda requestaskingforrevenuesfromallowingtouristsandthemediatouseitscampuses.We providedtheinformationrequestedbutiftherequesterhadreallywantedtoknowabouthow universitiesusetheircampusestoderiveincometheywouldhavereceivedmuchbetterquality dataiftheyhadtakenthetimetoengagewithusdirectlyastheywouldhavediscoveredthat therearemanywayswederiveeconomicvaluefromtheresourceswemanage. 12.WewouldalsoquestionwhetheritwastheintentionoftheFOIAtoprovidecommercial companieswithinformationthatmightgivethemanadvantageovertheircompetitors,againat theexpenseofthepublicpurse.Commercialrequestersmakeupanotherlargeproportionof therequestsreceivedandaskaboutkeystaffcontacts,currentsystems,currentsuppliersand contractvalues.Whileintheoryallresponsestopublicaccessrequestsareinthepublicdomain, inrealityitisunlikelythatothercompaniesinthesamemarketwillbecomeawareofthem.This potentiallyputstherequesteratanadvantagewhentenderingforworkwhichseemsunfairto othercompaniesandanunjustifieduseofpublicresources. February2012

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