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HETERO DRUGS LTD.

Introduction to HRM: Employees are the Human Resources, as opposed to capital and equipment resources, in a company. Human Resources (HR) departments are responsible for all polices and activities that impact employees. The HR department is a crucial area of business success, as talented employees are a company's most important asset and greatest competitive advantage. Thus, HR executives are tasked with developing strategies that ensure employees contribute to the company's success. Meaning and definition of HRM: In the simple sense ,HRM means employing people, developing their resources, utilizing, maintaining and compensating their services in tune with the job and organizational requirements with a view to contribute to the goals of the organization, individual and the society. HRM can be defined as managing (planning, organizing, directing and controlling the functions of employing. Developing and compensating human resource resulting in the creation and development of human relations with a view to contribute to proportionately to the organizational, individual and social goals. According to Leon C Megginson, the term human resource can be thought of as the total knowledge, skills, creative abilities, talents and aptitude of an organizations workplace, as well as the value, attitudes and beliefs of the individuals involved. Importance of HRM: Human resource plays a crucial role in the development process of modern economics. Arthur Lewis observed, there are great difference in developing between countries which seem to have roughly equal resources, so it is necessary to enquire into the different in human behavior. It is often felt that though the exploitation of natural resources, availability of physical and financial and international aid play prominent roles in the growth of modern

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economies, none of these factors are more significant than efficient and committed man power. It is in fact said that all developments from the human mind.

Functions of HRM: The functions of HRM can be broadly classified into 2 categories 1) Managerial functions 2) Operative functions Managerial functions of personal management involves, Planning Organizing Directing Controlling Operative functions of HRM are related to specific activities of personnel management Employment Human resource development Compensation Training and Development Industrial relations

Recruitment and selection:

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Recruitment and selection is the sub function of employment functions. Recruitment is the process of searching for prospective employees and stimulates them to apply for jobs in an organization. Selection is the process of ascertaining the qualifications, experience, skill, appraising. The process of Recruitment and Selection is a very vital aspect of every organization. Every organization whether profit oriented or non- profit oriented indulges itself in this process. Recruitment and Selection process can be linked to our day-to-day activities. Suppose if we decide to go for a lunch outside first of all we would find various places where we would get the food of our choice and then among them select the one, which would serve our purpose.

The same is the case with the recruitment and selection process of an organization. Even the organization does the same thing, as and when the need arises the organization first, finds the sources of the applicants who fit into their area of interest. And then from among them, selects the most suitable candidate who will serve their purpose. After all it is our money that we want to put to a good use and extract maximum benefits out of it. A bad step at this stage is will make the path bumpy, at the same time a right decision at this stage will make the path for next stages look like cloud. In short, great care and a sense of caution is to be exercised in performing the function of Recruitment and Selection. In today's rapidly changing business environment, organizations have to respond quickly to requirements for people. Hence, it is important to have a well-defined recruitment policy in place, which can be executed effectively to get the best fits for the vacant positions. Selecting the wrong candidate or rejecting the right candidate could turn out to be costly mistakes for the organization. Selection is one area where the interference of external factors is minimal. Hence the HR department can use its discretion in framing its selection policy and using various selection tools for the best results.

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Once the required number and kind of human resource are determined the management has to find the places where required human resource are/will be available and also find the means of attracting them towards the organization before selecting suitable candidates for jobs. All this process is generally known as Recruitment. Recruitment is only one of the steps in the entire employment process and technically speaking, precedes the selection function. Recruitment and selection is the process of identifying the need for a job, defining the requirements of the position and the job holder, advertising the position and choosing the most appropriate person for the job. Retention means ensuring that once the best person has been recruited, they stay with the business and is not poached by rival companies.

Undertaking this process is one of the main objectives of management. Indeed, the success of any business depends to a large extent on the quality of its staff recruiting employees with the correct skills can add value to a business and recruiting workers at a wage or salary that the business can afford, will reduce costs. Objectives of the study: In order to achieve the organizational objectives and to be a successful organization, the organizations are to be manned by people who are highly qualified, skilled, and who strike a balance mentally and physically. The only way of achieving this is to have proper recruitment and selection procedures, policies and framework. These imply the objectives of the study to be: To study the existing recruitment and selection process at HETERO DRUGS LIMITED identify its merits and demerits
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To elicit the opinions of employees on the existing recruitment and selection process. To identify areas for improvement and suggest measure To study the various techniques in recruitment and selection process at HETERO DRUGS LIMITED. Scope of the study: The scope of the study has been confined to employees Groom well. The study includes Recruitment and Selection process all the employees of HETERO DRUGS LIMITED that includes Senior Executives, Executives, and other categories of employees like copy editors, newscasters, Administration staff and office Assistants.

Need for the study: It is a well known fact that every organization has its own methods of recruitment and selection, in this era of globalization, the organizations should adopt the most economical method and at the same time, a method that serves the purpose of the function to the fullest extent. Organizations should not blindly choose a method of recruitment and selection just because it is in vogue in the industry. The organizations should design, develop and implement its own methods, and at the same time use the one that fits into its area of interest and ultimately serves the very purpose and help the organization achieve its objectives. A study on The Recruitment & selection process in HETERO DRUG LIMIED in gaining knowledge about the organizations working in this area. Limitations of the study:

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The duration of the study is certainly a limitation because of which it was not possible to gather information about some remote methodologies. The confidentiality aspect of the organization played a spoilsport in some aspects. Because the number of employees in the organization the size of the sample used for data analysis is small. As it is a well known fact that the larger the sample the more are the chances it resembles the population.

Pharmaceutical industry: Pharmaceuticals are knowledge based technology intensive industry that is uniquely placed to develop and commercialize the outcomes of Australias long term investment in medical research. The Australian pharmaceuticals industry comprises bio-medical research, biotechnology firms, originator and generic medicines companies and service related segments including wholesaling and distribution. The industry employed over 40,000 people (one third in manufacturing) and turned over close to $21 billion in 2008-09. It spent just over $860 million on research and development in 2006-07 and exported $4.03 billion in the 2008-09 financial years. There are over 150 separate firms listed as suppliers to the Pharmaceuticals Benefits Scheme (PBS).
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The Australian market for pharmaceuticals is small in the context of global demand. While the PBS allows for universal access to prescription products, the size of the population means that sales are small. Australia's population represents 0.4 per cent of the world yet consumes around one per cent of total global pharmaceuticals sales. This means that in 2009 Australia was the 14th largest pharmaceuticals market by sales, while being ranked 36th, in 2009 on population. The expenditure on the PBS by Government has more than doubled over the last 8 years, from $3.2 billion in 1999-2000 to $7 billion (excluding patient contributions) in 2007-08. In 2007-08, the largest firm by PBS sales was Pfizer. Its sales represent 14.2 per cent of the value of total sales made to the PBS. The top 10 suppliers contributed almost 65 per cent of the value of total sales made to the PBS. Alpha harm is the largest firm by number of prescriptions on the PBS (accounting for 15.1 per cent of all prescriptions dispensed under the PBS). The top 10 firms by the number of prescriptions account for a total of around 70 per cent of total prescriptions written. These data suggest that the Australian market is serviced by a variety of suppliers which is consistent with the global industry structure. Australian industry developments have gained worldwide recognition. They include: CSL's development of a Swine Flu (H1N1) vaccine Developments in discovering the Gardasil vaccine for Human Papilloma Virus through a partnership between Merck Sharp and Dohme and CSL Australian biotechnology company Cytopia's $274 million deal with Novartis to develop orally active, small molecule therapeutics targeting JAK3 kinase for the prevention of transplant rejection and the treatment of multiple indications in autoimmune diseases such as rheumatoid arthritis

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The development by Biota Holdings of the flu drug Relenza. The Department encourages the development of an internationally competitive pharmaceuticals industry with policies which enhance the operating environment for the industry by: Providing policy advice to the Minister for Innovation, Industry, Science and Research (Innovation) on developments in the global pharmaceuticals industry and how they might impact on the Australian operating environment Providing Secretariat support to the joint industry and Ministerial Pharmaceutical Industry Working Group Assisting in implementing the recommendations of the Pharmaceuticals Industry Strategy Group, in relation to increasing pharmaceuticals R&D, clinical trials and manufacturing in Australia. Contributing to the Pharmaceutical Benefits Pricing Authoritys (PBPA) work on the pricing of pharmaceuticals for the PBS Working with key industry stakeholders including the Pharmaceuticals Industry Council.

Global context: The pharmaceuticals industry spans a spectrum of activity from the technology intensive R&D segment associated with innovative drugs through to the production of generic and over-the-counter medicines. The industry is dominated by horizontally and vertically integrated multinational entities and is more research intensive than most other industries. Worldwide industry sales are projected to grow strongly at 7.5 per cent per annum over the next five years. Epsilon Business Intelligence estimate that the annual sales of pharmaceuticals
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will reach US$852 billion in 2009 and project it will reach US$1,158.5 billion in 2014. The markets driving this change will be: Central/Eastern Europe, with 9.7 per cent growth per annum The Americas, with 7.3 per cent growth per annum Middle East and Africa, with 8.6 per cent growth per annum Asia/Pacific, with 4.9 per cent growth per annum Western Europe, with 6.8 per cent growth per annum. This data shows that the global market for drugs is large and growing, that pharmaceuticals industry sales are concentrated in developed countries, that half of all sales are made by the top 10 global companies, but that there is still a reasonable degree of international competition at an industry level. Industry R&D activity: Developing a new drug is expensive. Current estimates of the full cost of bringing a new chemical or biological entity to market are around US$1.3 billion. Longer development and approval times, larger and more complex clinical trials, increased expenditures on new technologies, and shifts in product portfolios towards riskier, more expensive therapeutic categories have contributed to a real increase in the development costs. Pharmaceuticals R&D expenditure is rising. Over the past two decades, the percentage of sales allocated to R&D has increased from 11.9 per cent in 1980 to an estimated 18 per cent in 2006 (for American owned firms). The number of products in development and the number of firms doing R&D are both rising; however R&D productivity continues to fall. The industry spent around $860 million on R&D in Australia in 2006-2007. With 0.4 per cent of the worlds population, Australia produces three per cent of global medical research and has a proud history of six Nobel laureates in medicine:
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Howard Florey (1945: development of penicillin) Frank Burnet (1960: research on organ transplantation) John Eccles (1963: research on the transmission of nerve impulses) Peter Doherty (1996: discoveries concerning the specificity of the cell mediated immune defense) Barry Marshall and J. Robin Warren (2005: discovery of the bacterium Helicobacter pylori and its role in gastritis and peptic ulcer disease). This is in large part due to the importance the Government places on investing in Australian scientific research. This commitment has recently been enhanced through the Government's introduction of a Research and Development Tax Credit in the 2009-2010 Budget. A feature of the Australian innovation system is the relatively high proportion of government expenditure on R&D. In the health and medical area, this funding is allocated through a variety of R&D providers and there is considerable interaction between these entities. The bulk of the funding is provided through: The National Health and Medical Research Council (NHMRC) Specialized research institutes, e.g. Baker, Garvan, Queensland Institute of Medical Research Universities The Commonwealth Scientific and Industrial Research Organization (CSIRO). Indian Pharmaceutical Industry:

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The Indian pharmaceutical industry is a success story providing employment for millions and ensuring that essential drugs at affordable prices are available to the vast population of this sub-continent. Richard Gerster The Indian Pharmaceutical Industry today is in the front rank of Indias science-based industries with wide ranging capabilities in the complex field of drug manufacture and technology. A highly organized sector, the Indian pharma Industry is estimated to be worth $ 4.5 billion, growing at about 8 to 9 percent annually. It ranks very high in the third world, in terms of technology, quality and range of medicines manufactured. From simple headache pills to sophisticated antibiotics and complex cardiac compounds, almost every type of medicine is now made indigenously. Playing a key role in promoting and sustaining development in the vital field of medicines, Indian Pharma Industry boasts of quality producers and many units approved by regulatory authorities in USA and UK. International companies associated with this sector have stimulated, assisted and spearheaded this dynamic development in the past 53 years and helped to put India on the pharmaceutical map of the world. The Indian Pharmaceutical sector is highly fragmented with more than 20,000 registered units. It has expanded drastically in the last two decades. The leading 250 pharmaceutical companies control 70% of the market with market leader holding nearly 7% of the market share. It is an extremely fragmented market with severe price competition and government price control. The pharmaceutical industry in India meets around 70% of the country's demand for bulk drugs, drug intermediates, pharmaceutical formulations, chemicals, tablets, capsules, orals and injectibles. There are about 250 large units and about 8000 Small Scale Units, which form the core of the pharmaceutical industry in India (including 5 Central Public Sector Units). These units produce the complete range of pharmaceutical formulations, i.e., medicines ready for consumption by patients and about 350 bulk drugs, i.e., chemicals having therapeutic value and used for production of pharmaceutical formulations
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Following the de-licensing of the pharmaceutical industry, industrial licensing for most of the drugs and pharmaceutical products has been done away with. Manufacturers are free to produce any drug duly approved by the Drug Control Authority. Technologically strong and totally self-reliant, the pharmaceutical industry in India has low costs of production, low R&D costs, innovative scientific manpower, strength of national laboratories and an increasing balance of trade. The Pharmaceutical Industry, with its rich scientific talents and research capabilities, supported by Intellectual Property Protection regime is well set to take on the international market. Advantage of India: Competent workforce: India has a pool of personnel with high managerial and technical competence as also skilled workforce. It has an educated work force and English is commonly used. Professional services are easily available. Cost-effective chemical synthesis: Its track record of development, particularly in the area of improved cost-beneficial chemical synthesis for various drug molecules is excellent. It provides a wide variety of bulk drugs and exports sophisticated bulk drugs.

Legal & financial framework: India has a 53 year old democracy and hence has a solid legal framework and strong financial markets. There is already an established international industry and business community. Information & technology:
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It has a good network of world-class educational institutions and established strengths in Information Technology. Globalization: The country is committed to a free market economy and globalization. Above all, it has a 70 million middle class market, which is continuously growing. Consolidation: For the first time in many years, the international pharmaceutical industry is finding great opportunities in India. The process of consolidation, which has become a generalized phenomenon in the world pharmaceutical industry, has started taking place in India. The growth scenario: India's US$ 3.1 billion pharmaceutical industry is growing at the rate of 14 percent per year. It is one of the largest and most advanced among the developing countries. Over 20,000 registered pharmaceutical manufacturers exist in the country. The domestic pharmaceuticals industry output is expected to exceed Rs260 billion in the financial year 2002, which accounts for merely 1.3% of the global pharmaceutical sector. Of this, bulk drugs will account for Rs 54 bn (21%) and formulations, the remaining Rs 210 bn (79%). In financial year 2001, imports were Rs 20 bn while exports were Rs87 bn. Steps to strengthen the industry: Indian companies need to attain the right product-mix for sustained future growth. Core competencies will play an important role in determining the future of many Indian pharmaceutical companies in the post product-patent regime after 2005. Indian companies, in an effort to consolidate their position, will have to increasingly look at merger and acquisition options of either companies or products. This would help them to offset loss of new product options, improve their R&D efforts and improve distribution to penetrate markets.

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Research and development has always taken the back seat amongst Indian pharmaceutical companies. In order to stay competitive in the future, Indian companies will have to refocus and invest heavily in R&D. The Indian pharmaceutical industry also needs to take advantage of the recent advances in biotechnology and information technology. The future of the industry will be determined by how well it markets its products to several regions and distributes risks, its forward and backward integration capabilities, its R&D, its consolidation through mergers and acquisitions, co-marketing and licensing agreements. Indian Pharmaceutical Industry Overview Future Prospects: As per WTO, from the year 2005, India will grant product patent recognition to all new chemical entities (NCEs) i.e., bulk drugs developed then onwards. The Indian Government's decision to allow 100 percent foreign direct investment into the drugs and pharmaceutical industry is expected to aid the growth of contract research in the country. Technology transfer to 100 percent Indian subsidiaries of MNCs is expected only in 2005. Indian pharmaceutical interests in making a mark on the global scene got a boost when Dr. Reddy's licensed two of its anti-diabetic molecules to Novo Nordisk and when Ranbaxy licensed its Novel Drug Delivery System (NDDS) of ciprofloxacin to Bayer. MNCs in India faced the problem of having a very high DPCO coverage, weakening their bottom lines as well as hindering their growth through the launch of new products. DPCO coverage is expected to be diluted further in the near future benefiting the MNCs. New legislation is also expected in the OTC segment increasing the number of brands in the Over the Counter (OTC) segment. The Indian pharmaceutical industry is also getting increasingly U.S. FDA compliant to harness the growth opportunities in areas of contract manufacturing and research. Indian companies such as Ranbaxy, Sun Pharma, and Dr. Reddy's are increasingly focusing on tapping the U.S. generic market, projected to be around $18 billion by 2004. Research & Development: Research& Development is the key to the future of pharmaceutical industry. The pharmaceutical advances for considerable improvement in life expectancy and health all over the world are the result of a steadily increasing investment in research. There is considerable scope
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for collaborative R & D in India. India can offer several strengths to the international R & D community. These strengths relate to availability of excellent scientific talents who can develop combinatorial chemistry, new synthetic molecules and plant derived candidate drugs. R & D in the pharmaceutical industry in India is critical to find answers for some of the diseases peculiar to a tropical country like India and also for finding solutions for unmet medical needs. Industrial R & D groups can carry out limited primary screening to identify lead molecules or even candidate drugs for further in vivo screening, pre-clinical pharmacology, toxicology, animal and human pharmacokinetics and metabolic studies before taking them up for human trials. In such collaborations, harmonized standards of screening can be assured following established good laboratory practices. . The R & D expenditure by the Indian pharmaceutical industry is around 1.9% of

the industrys turnover. This obviously, is very low when compared to the investment on R & D by foreign research-based pharma companies. They spend 10 - 16% of the turnover on R & D. However, now that India is entering into the Patent protection area, many companies are spending relatively more on R & D. When it comes to clinical evaluation at the time of multi-center trials, India would provide a strong base considering the real availability of clinical materials in diverse therapeutic areas. Such active collaboration will be mutually beneficial to both partners. According to a survey by the Pharmaceutical Outsourcing Management Association and Bio/Pharmaceutical Outsourcing Report, pharmaceutical companies are utilizing substantially the services of Contract Research Organizations (CROs) Indian Pharmaceutical Industry, with its rich scientific talents, provides costeffective clinical trial research. It has an excellent record of development of improved, costbeneficial chemical syntheses for various drug molecules. Some MNCs are already sourcing these services from their Indian affiliates. The Pharmaceutical and Biotechnology Industry is eligible for weight deduction for R&D expense up to 150%. These R&D companies will also enjoy tax holiday for 10 years. A
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promotional research and development fund of Rs.150 crores is set up by the Government to promote research and development in the pharmaceuticals sector.
SWOT ANLYSIS OF INDIAN PHARMA INDUSTRY:

India ranks among top 14 drugs manufacturing countries of the world and rates very high in terms of technology, quality and range of medicines manufactured.

STRENGTHS: Indian manufactures are one of the lowest cost producers of the drugs in the world. Indian pharmaceutical industries possess excellent chemistry and process reengineering skills. The strength in chemistry skill helps Indian companies to develop process , which are cost effective. Indian indigenous sector have better opportunities to enter into technical collaboration additional bulk drugs to improve present underrepresented in India. WEAKNESESS:
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Indian pharma companies are marred by the price regulation. This reduced the pricing ability of companies. Indian majors are relying on exports for growth. India accounts for 16% of the worlds total population while the size of industry is just 1% of the global pharma industry.

OPPORTUNITIES: The migration into a patent based regime is likely to transform industry fortunes in the long terms. This leads to the expansion of health care industry of which pharma industry is an internal part. THRE ATS: It might be possible that the new government may change certain provisions of the patent act formulation by the preceding government. Threat from low cost countries like China and Israel exists.

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Type Industry Founded Headquarters Key people

: Private : Pharmaceuticals : 1993 : Hyderabad, India : Dr. B. Partha Saradhi Reddy (CMD)

Employees

: Over 6,217.

Website

:www.heterodrugs.com

INTRODUCTION:
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Hetero is a research based global pharmaceutical company focused on development, manufacturing and marketing of Active Pharmaceutical Ingredients (APIs), Intermediate Chemicals & Finished Dosages. Ever since its establishment in 1993, Hetero showed a tradition of excellence and deep sense of commitment in developing cost effective processes to offer wide range of affordable drugs. Hetero is building on the strengths of vertical integration in discovery research, process chemistry, API manufacturing, formulation development and commercialization. Hetero is a leading international supplier with a rich portfolio of over 200 products from wide range of therapeutic categories both in active pharmaceutical ingredients and finished dosages. Heteros manufacturing facilities are cGMP compliant meeting global standards in terms of infrastructure and systems. Majority of them are approved by the various regulatory authorities of USFDA, WHO-Geneva, Australian TGA, Spanish agency of medicines & health care products, ANVISA-Brazil, IDA-Netherlands etc.With full-fledged marketing capabilities, the company has been able to market its products in over 138 countries across the globe. HISTORY OF HETERO: Established in the year 1993, with the motto to be the best in the API manufacturing, Hetero today embodies the vision of a top notch player in developing and commercializing products catering to a variety of therapeutic categories, integrating into a Leading finished dosage manufacturer. True to the Statement, "Where the Future Started Yesterday", with a foresight on the current trends in the Pharmaceutical Market, Hetero has grown from strength to strength, combining its Research Strengths, Manufacturing Capabilities, and Human Resources and well established quality management system.

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With full-fledged marketing capabilities, the company has been able to market its products in over 100 countries in Asia, Middle-east, Eastern Europe and Latin America. With its compliance to the most stringent regulatory requirements, Hetero has today gained foothold to market several of its APIs in the United States, Canada and Europe. With all six manufacturing facilities being supported by excellent infrastructure and compliance to the GMP requirements, Hetero has crossed numerous milestones in a comparatively short period since its inception. Founder:

A Visionary

Scientist

"Where the future started yesterday.... ... works a day ahead of future...." Dr. Bandi Parthasaradhi Reddy, Chairman & Managing Director of Hetero group is academically endowed with a Post Graduate and Doctoral degrees with distinction in the field of synthetic chemistry. Prior to founding of Hetero Drugs Limited, Dr. B.P.S Reddy had a stint in leading pharmaceutical companies as the head of the Research & Development division. His sharp analysis and ability to synthesize various chemical compounds lead to the discovery of new processes, cost effective schemes for manufacturing of various pharmaceutical products. During the said period Dr.B.P.S Reddy has the credit of introducing many new molecules for the first time in Indian pharmaceutical market. A visionary the world knows as Dr. B.P.S.Reddy, is the driving force behind this growing pharmaceutical phenomenon called HETERO. Dr.B.P.S.Reddys dream child, Hetero was born in the year 1993 as a small API unit. Today, 17 years later, the name is synonymous with leadership in pharmaceuticals with more than 18 manufacturing units and 8000 employees.

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An entity that is grown in stature by virtue of its combined strength in research, manufacturing and marketing. Dr. B.P.S.Reddy steered Hetero towards the forefront of global pharmaceutical industry with his vision to be recognized as an aggressive company that combines its strength of R&D and manufacturing with definite advantages in terms of cost and chemistry with a strong emphasis on quality of the products. Dr. B.P.S.Reddy is now focusing on giving new dimensions to Hetero in terms of research and innovation programs in discovery research to take the company to greater heights.

MANPOWER IN HETERO GROUP:


1. Hetero Drugs Limited

4,297 303 20 171 613 637 464 6,217

2. Hetero Labs Limited


3. Hetero Research Foundation 4. Clinse 5. Cirex 6. Genex 7. Hetero Health care

8. Corporate Office Total Employees

MANAGEMENT:

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S.NO.

NAME

DESIGNATION

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Dr.B. ParthaSaradhi Reddy M.Srinivasa Reddy B.Vamsi Krishna T.V.V.Satya Prasad A.V.Narasa Reddy Dr.Ratnakar C.Bhaskar Reddy J.Sambi Reddy C.Mohan Reddy V.Vishwanatha Raju B.Janardhan Reddy Dr.r.Raji Reddy Dr.P.Khadgapathi

Chairman &Managing Director Director Director Finance & Legal Technical Director R&D Quality Control Director Director - Operation Director - Operation Director Projects Director Director Director

Hetero Units:
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HETERO GROUPS HETERO DRUGS LTD 1. UNIT-I 2. UNIT-II 3. UNIT-IV 4. HRF 5. CLINSE 6. EXPICORE HETERO LABS LTD 1. Hetero Labs Ltd 2. Hetero Labs Ltd a) General b) Oncology 3. UNIT-III a) Bulk b) Pellets c) E.O.U- A d) E.O.U- B

LOCATE AREA

DIRECTORS

Bonthapally Gandhi agar Bonthapally Balanagar Balanagar Balanagar

J.Sambi Reddy B.Subramanyam V. Malla Reddy Dr.Ratnakar Reddy Dr.Ratnakar Reddy Dr.Raji Reddy

Kazipally Jadcherla HLL UNIT-V HLL UNIT-VI Jeedimetla

M. Mahan Reddy Dr.Kadgapathi

G.Palleswara Rao

CIREX (PHARMACEUTICAL):
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V.Vishwanatha Raju CORPORATE OFFICE 1. HRD Department 2. Finance Department 3. Marketing Department 4. Projects Department 5. Corporate Quality Assurance Sanathnagar Sanathnagar Sanathnagar Sanathnagar Sanathnagar M.Chinna Babu T.V.V.Satya Prasad M.Srinivasa Reddy B.Janardhan Reddy C.Bhaskar Reddy

VISAKHAPATNAM 1. Hetero Drugs-VI 2. Hetero Drugs Ltd.SEZ-IX 3. Hetero Labs-III 4. Hetero Labs Ltd.SEZ-IX 5. Hetero Infrastructure BADDI 1. Hetero Drugs-V 2. Hetero Labs-I 3. Hetero Labs-II 4. EOU-A Himachal Pradesh Himachal Pradesh Himachal Pradesh Himachal Pradesh Nakkapally Nakkapally Nakkapally Nakkapally Nakkapally

Human resource structure:


General Manager (GM)
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Deputy General Manager (DGM)

Assistant General Manager (AGM)

Manager

Assistant Manager

Senior Executive

Executive

Junior Executive

Assistant Executive

Trainee

Vision and values: Hetero believes in WHERE THE FUTURE STARTED YESTERDAY
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WORKS A DAY AHEAD OF FUTURE. HETEROS Ambition is to be an aggressive player in pharmaceutical markets combining IIPR skills, manufacturing capabilities, strong human resources inputs and marketing strengths. Values in pursuit of excellence: Innovation Creativity Reliability Accessibility Cost effectiveness Quality Accuracy Customer delight Eco friendly Hetero visualizes itself as an aggressive player in the global pharmaceutical scenario; supplying generics developed combining intellectual property research strength and strong human resource inputs The company values the concepts of having social responsibilities in the course of its assents to greater heights. It strongly believes in focusing on customer requirements and delivering the products at the right pace. Hetero considers its human resource as the core of all its capabilities and believes in tapping and honing the talent of its members to reach the zenith of success. It believes in continuous evaluation and improvement in all the factors that contribute in transforming the organization into a global to reckon. Hetero takes recognize the fact that the processes that it develops all eco friendly and it should not result in any consequence that harms the ecological harmony.

Mission:
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Heteros mission is to be a globally acclaimed pharmaceutical company, meeting the requirement of healthcare imbibing the philosophy of both commercial and social concerns, driven by research and manufacturing capabilities. Strength: Strong emphasis on research and development Ability to develop processes for a large range of therapeutic categories Ability to orient and adapt to the changing facets of industry particularly in terms of regulations, intellectual property and manufacturing capabilities Cohesive teams of skilled professionals in all wings related to research, manufacturing and marketing Strong customer base and market presence A strong commitment towards the society to provide timely support by providing life saving drugs at relatively low costs, short span of time. Global presence: Hetero exports its products across different regions USA, Canada, Europe, Japan, Latin America, Africa, Middle East, Far East, Australia, Russia & CIS, in the world and is catering to the requirements of around 138 countries in the world. Business focus: Active pharmaceutical ingredients: Hetero is one of the largest manufacturer and supplier of Active Pharmaceutical Ingredients (APIs) catering to the ever increasing requirements of the global pharmaceutical market. The infrastructure available with Hetero for manufacturing of Active Pharmaceutical Ingredients and the intermediate chemicals is one of the best, with State-of-the- Art facilities designed to meet the global standards and cGMP.

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With 11 API manufacturing facilities in operation, Hetero has been able to manufacture more than 200 APIs, and supply to different markets. 6 of the API facilities are approved by USFDA, TGA, EU, PMDA, KFDA and WHO. Hetero is a trusted supplier of several APIs in wide range of therapeutic categories and the largest supplier of complete range in antiretroviral products. Hetero also has dedicated facility for manufacturing of Oncology products. Finished dosages: Hetero has world-class facilities for manufacturing wide range of finished dosages. As a leading innovation-driven corporation, Hetero is developing a growing portfolio of pharmaceutical products to meet some of the world's most urgent medical needs. Today Hetero is manufacturing product portfolio of over 200 products in major therapeutic areas, with an emphasis on antiretroviral, gastro-intestinal, cardiovascular, antidepressants /antipsychotics, anti diabetics, pain management, anti-infectives, dermatology and oncology. Hetero has

Four finished dosage manufacturing facilities, out of which two are USFDA, approved facilities. Dedicated Oncology facility Offers 1. Injectables 2. Solid/Liquid oral dosages 3. Ointments 4. Soft gelatin capsules 5. Inhalers

Crams:
Hetero initiated customer-centric division that will provide Custom Research And Manufacturing Services (CRAMS) for large, mid-sized and emerging biotech and pharmaceutical entities globally.

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Hetero will partner with these companies and cultivate opportunities to research, manufacture and develop compounds across the entire drug life cycle. This division will deliver fully-consolidated or customized manufacturing solutions for APIs, intermediate chemicals, preformulations and formulations across each stage of the pharmaceutical life cycle. Hetero provides premium solutions for product life cycle management including life cycle extensions and line extensions.

Biotechnology:
Hetero is focusing on the development and manufacturing of bio-generics for domestic and international markets. Five biosimilars are in the various stages of development. Two products are expected to be commercialized in India for oncology and nephrology indications by 2011-12.

Drug discovery:
Hetero started discovery research with the focus on developing NCEs in selected therapeutic areas. Scientists at Drug Discovery Division are working on the following projects :
o o o

ANTI-HIV Research ANTI-HCV Research Diabetes Research

Our business strategy is to out licence early stage discovery molecules and to explore early stage discovery collaborations to maximize the potential of our discovery projects. Alliances / Partnerships: At Hetero, we value alliances/partnerships. Hetero has developed productive alliances and partnerships that advance our capacity to develop innovative medicines at lower costs. Our collaborations have produced strong, enduring partnerships and yielded consistent success in the market place. A glance at our track record highlights some of our achievements while illustrating the diversity among our partners and the products. Hetero is regarded as one of

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the best companies in the world to work for, and generations of Hetero employees have sustained a culture that values excellence, integrity, and respect for people.

Research & Development: Research & Development is the foundation of Heteros philosophy of developing costeffective, high quality and safe medicines to society. Hetero Research Foundation is one of the most innovative, productive, and respected scientific research organizations which are recognized by the Department of Science & Technology, Government of India. Hetero Research Foundation (HRF) has a team of over 400 dedicated scientists working in the areas of Process, Analytical and Discovery Research. R & D centre conforms to international standards and has advanced equipment for both basic and applied research. Process R&D HRF has developed process for 150 plus molecules for various markets. The R& D team actively involved in process development, scaling-up technology transfer and associates with manufacturing team through out life cycle of product. HRF has always been emphasizing to ensure that the processes being adopted for the products are cost effective, safe to handle and with optimum advantage in terms of yield and quality.

Analytical R&D:
Analytical research at HRF is equipped to conduct complete physical and chemical characterization of APIs/ NCEs. Further, the team is well versed with regulatory filings and has vast experience in documentation. The infrastructure includes advanced instruments like LCMS-MS, GC-MS, NMR, and Powder XRD apart from several HPLC systems.

Manufacturing infrastructure:
Hetero group as a whole has 18 Manufacturing facilities at various locations encompassing manufacturing of Active Pharmaceutical Ingredients and Finished Dosage Products.
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Committed to quality, safety and environment, most of our manufacturing facilities have been inspected and approved by the US FDA, WHO-Geneva, Spanish Agency of Medicines & Health care products, ANVISA-Brazil, IDA-Netherlands etc.,

Products:
1. API's - for Regulated Market 2. API's - for Semi Regulated Market 3. Finished Dosages 4. Intermediate Chemicals

Careers at HETERO:
Heteros strength lies in the talent and commitment of the people who work for us. Hetero is on the path of progress and expanding very fast in all its verticals. Opportunities exist in for talented people of diverse backgrounds in various departments. Hetero creates an environment for personal and professional growth of employees. A healthy work-life balance is supported through knowledge-driven work environment where ideas and skills are valued; where people can realise their full potential through dedicated training programs; and where individual contribution is respected, recognized and rewarded. The Hetero drugs limited culture: Customer Focused and Performance Driven where both external and internal customers are accorded the highest priority and where everyone is sensitive to Commitments, time & cost and focuses on delivering innovative affordable medicines globally. Entrepreneurial and innovative where genuine mistakes are tolerated, intelligent risk taking is encouraged and people feel a sense of empowerment. Egalitarian and Trusting where rank and status consciousness is low, leadership walks the talk, where credibility & trustworthiness are championed and leaders provide access to people, resources and information.

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Flexible and Adaptive where change is welcome and initiatives are implemented with sincerity and commitment, diversity is understood and accepted and mutual respect for diversity and various ethnic cultures coexist.

Work place ethics: Open door communication:


Hetero Drugs maintains an open-door culture for communication to assist with employee concerns. If employee does not feel comfortable discussing concerns with his /her supervisor or manager, they contact the next level of management. Hetero Drugs believes that open communication is essential to a successful work environment and all employees should feel free to raise concerns without fear of reprisal.

Courtesy:
They develop an attitude or helpfulness towards their customers, suppliers, vendors, and their fellow employees. Courtesy is a major component of good human relations. Good telephone etiquette is also important when dealing with others, both inside and outside of Hetero Drugs..

Dress code:
Employees are bet advised to be formally attired on all weekdays so as to reflect confidence and professionalism. On weekends (2nd and 4th Fridays at head office and all working Saturdays at all 3 locations), employees could wear informal wear as follows.

Male employees:
Business casual (weekdays): collared shirts, Trousers, leather shoes (Black/Brown) Casual (Fridays): Shirts/ collared T-shirts, Trousers and sports shoes

Female employees:
Formal wear: Sarees, Salwar kames, formal shirts, full skirts, trousers and sandals
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Informal wear: collared T-shirts, full skirts, shirts, trousers, and sandals.

ID Cards:
All employees are issued an id card within one week of joining, and it is advised that the cards are always worn on person while on duty. In case of the card being lost or

damaged, the personnel department needs to be informed immediately. Leaves:


Employees are requested to avail leave as per eligibility unless exigencies demand otherwise. Planned leave need be approved by the in-charge, in the prescribed form available with the personnel department.

Social responsibility:
Hetero recognizes its obligations towards the society and as a socially responsible organization; we strive to take care of the less privileged sections of our society. We extend our expertise to transform the lives of our people and make a difference to the society. In this initiative, Hetero has adapted few villages for their overall development.

Education:
Hetero assists in setting up of schools where there is no access to education facilities, providing financial assistance to the poor students who have promising academic record, adapting schools.

Sports:
Sponsors athletics from various educational institutions to participate in National and International level competition.

Medical:
Hetero conducts periodical medical camps at various locations in socially backward areas to
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provide timely medical assistance to the needy. Hetero has liberally donated medicines to the Government of India, Government of A.P. and to various Hospitals.

News & Events:


April'2010 Hetero launches one of the Indias largest finished dosages manufacturing facility in Special Economic Zone (SEZ) at Jadcherla. Hetero launches its new formulations facility (SEZ) at Jadcherla, Andhra Pradesh, India. Strategically located just 60 kms from Hyderabad International airport, off NH 7, the project situated in the state's first green industrial park. The total unit area is 75 acres and with two manufacturing facilities. This facility offers a huge production capacity of 18 billion tablets and capsules per annum. It has a dedicated Oncology facility with a production capacity of 200 million tablets & capsules, 15 million liquid injectable vials & 15 million lyophilized Injectables. This World-class facility is meeting the cGMP and regulatory requirements, with integrated quality management system in place. All quality control Instruments are 21-CFR compliant. Walk in type stability chambers with global requirements for stability study and Integrated building management system from Honey well -USA , Lyophilizer VIRTIS -USA, Liquid Filling machine from BOSCH Germany, makes this manufacturing facility at par with the best in the world. April'2010 Hetero receives tentative approval for Tenofovir disoproxil fumarate tablets from USFDA Hetero is pleased to announce that it has received the tentatively approval for Tenofovir disoproxil fumarate from the US Food & Drug Administration (USFDA). A Tenofovir tablet 300 mg is generic equivalent to Varied tablets 300 mg of Gilead Sciences. Tenofovir belongs to a class of antiretroviral drugs known as nucleotide analogue
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reverse transcriptase inhibitors (nRTIs), which block reverse transcriptase, an enzyme crucial to viral production in HIV-infected people. Tenofovir is indicated in combination with other antiretroviral agents for the treatment of HIV-1 infection in adults.

Nov'2009 Hetero receives tentative approval of Lamivudine and Tenofovir fixed dose combination tablets, 300mg/300mg tablets from USFDA On November 5, 2009, using expedited review procedures developed to support the President's Emergency Program For AIDS Relief (PEPFAR1), the US Food and Drug Administration (FDA), granted tentative approval for lamivudine and tenofovir disoproxil fumarate fixed dose combination tablets, 300mg/300mg. The fixed dose combination product, indicated for use in combination with other antiretroviral for the treatment of HIV-1 infection.

Awards & Accolades:


Hetero has been scaling new heights on a continual basis. These achievements have been the result of concerted efforts on the part of different functions within the organization to achieve the organizational goal of being a leader. In its path to success, Hetero has seen many a milestone being crossed and achieved many awards on various fronts. Awards for exemplary work in R&D and marketing are just a few to name. A track of few events that saw Hetero reaching its Zenith of glory are: 2009

Top Pharmacia Gold Patent award. Top Pharmacia Outstanding Export Performance award in Drugs and Pharmaceuticals.

2006
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Chemexil Thrushel export award for outstanding export performance 2001 Excellence & National Integration award in recognition of the efforts for excellence with affairs connected with educational specialties and creating teaching skills besides promoting harmony at all levels in the college.

1999

Highest exporter award against stiff competition from internationally recognized domestic competitors.

1998

Top Chemexil award for Exports. National award for "Best Efforts in Research and Development" from the Department of Scientific and Industrial Research, Ministry of Science and Technology, Government of India, in the year 1996.

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Structure of the organization:


Chairman &MD Director Directo r Q&C
Commercial & Admin Dept

Prod Dept

ctor nical

Director operations unit

Director Finance

Director projects

HR Dept Dy.GM VP 0

Legal Dept

Mkg Dept

Purchas e

IT

QA GM M AGM Mgr

Sr.Mg r Sr.Mg r Mgr

GM

Engg Purchase dept

Mgr

Formula Domesti tion c dept Internation al Sr.Mgr Dy.GM

R/M purcha e Dept

GM

GM

Mgr Mgr

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Definitions: Recruitment:
Recruitment is defined as a process to discover the sources of manpower to meet the requirements of the staffing schedule and to employ effective measures for attracting that manpower in adequate numbers to facilitate affective selection of an efficient workforce. Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organization.

____Edwin B. Flipper

Selection:

Selection is a process of discovering the qualifications and characteristics of the job applicant in order to establish their lightly suitability for the job position.

_____Pattanayak

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Selection is the process to find out the right person for the right job in right time. Selection is the process by which an organization chooses from a list of applicants the person who best meets the selection criteria for the position available considering current environmental conditions. Irancevich

Objectives of recruitment: To attract people with multi-dimensional skills and experiences that suit the present and future organizational strategies, To induct outsiders with a new perspective to lead the company, To infuse fresh blood at all levels of the organization, To develop an organizational culture that attracts competent people to the company, To devise methodologies for assessing psychological traits, To seek out non-conventional development grounds of talent, To search for talent globally and not just within the company, To design entry pay that competes on quality but not on quantum, To anticipate and find people for positions that does not exit yet. Recruitment policy: Recruitment policy of any organization is derived from the personal policy of the same organization. In other words the former is the part of the letter. However, recruitment policy by itself should take into consideration the governments reservation policy, policy regarding the sons of soil etc., personnel policies of other organizations regarding merit, internal sources, social responsibilities in absorbing minority sections womens etc. Personnel policies of other competing organizations, Organizations personnel policies,
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Recruitment sources, Recruitment needs, Recruitment cost, Government policies. Sources of recruitment: The sources of recruitment are broadly divided into internal sources and external sources. Internal sources are the sources within organizational pursuits. External sources are sources outside organizational pursuits. Internal sources: Present permanent employees, Present temporary /casual employees, Retrenched or retired employees, Dependents of deceased, disabled, retired and present employees, Employee Referrals/ Recommendations: Present permanent employees: Organizations consider the candidates from this source for higher level jobs due to 1.Availability of most suitable candidates for jobs relatively or equally to the external source. 2. To meet the trade union demands. 3. To the policy of the ORGANIZATION to motivate the present employees. Present temporary /casual employees: Organizations find this source to fill the vacancies relatively at the lower level owing to the availability of the suitable candidates or trade and pressures or in order to motivate the present employees. Retrenched or retired employees:
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Generally a particular ORGANIZATION retrenches the employees due to lay-off. The ORGANIZATION takes the candidates for employment from the retrenched employees due to obligation, trade union pressure and the like. Some time the organizations prefer to reemploy their retired employees as a token of their loyal to the organization or to postpone some inter- personal conflicts for promotion etc. Dependents of diseased, disabled, retired and present employees: Some organizations with a view to developing the commitment and loyalty of not only the employee but also his family members and to build up image by providing Employment to the dependent(s) of diseased, disabled, retired and present employees. Such organizations find this source as an effective source of recruitment.

Employee referrals/ recommendations:


One of the best sources for individuals who will perform effectively on the job is a recommendation from the current employee. Why? Because employees rarely recommend someone unless they believe that the individual can perform adequately. Such a recommendation reflects on the recommender, and when someones reputation is at stake we can expect the recommendation to be based on considered judgment. Employee referrals also may have acquired more accurate information about their potential jobs. The recommender often gives the applicant more realistic information about the job than could be conveyed through employment agencies and newspaper advertisements. The information reduces unrealistic expectations and increases job survival rate. External sources: Campus recruitment, Private employment agencies/consultants, Public employment exchanges, Professional associations, Data banks,
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casual applicants, Similar organizations, Trade unions.

Campus recruitment:
Different types of organizations like industries, business firms, service organizations social or religious organizations can get inexperienced candidates from schools, colleges and universities. Most of the universities and institutes imparting technical education in various disciplines like engineering, technology, management studies provide for campus recruitment and selection. They maintain the bio-data and performance required of the candidates. ORGANIZATION seeking to recruit from this source can directly contact the institutes in person or by post and stimulate the candidate to apply for the jobs. Private employment agencies/consultants: Line managers are relieved from recruiting so that they concentrate on their operational activities & recruiting function is entrusted to a private agency or consultant who performs This function by charging fee. But due to limitations of high cost, ineffectiveness in performance, confidential nature of this function managements sometimes do not depend on this source. These are also called as executive search agencies. Public employment exchanges: The Government has set up Public Employment Exchanges in the country to provide information about vacancies to the candidates and to help the organization in finding out suitable candidates. The Employment (Compulsory Notification of Vacancies) Act, 1959 makes it obligatory for public sector and private sector enterprises in India to fill certain types of vacancies through Public Employment Exchanges. These industries have to depend on Public Employment Exchanges for the specified vacancies. Professional organizations:
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Professional organizations or associations maintain complete bio-data of their members and provide the same to various organizations on requisition. They also act as exchange between their members and recruiting firms in exchanging information, clarifying doubts etc. Organizations find this source more useful to recruit the experienced and professional employees like executives, managers and engineers. Data banks: The management can collect the bio-data of the candidates from different sources like employment exchange; Educational Training Institutes, candidates etc., and feed them in the computer. It will become another source and company can get the particulars as and when it needs to recruit. Casual applicants: Depending upon the image of the ORGANIZATION, its prompt response, participation of the ORGANIZATION in local activities, level of unemployment, candidates apply casually for jobs through mail or hand over the application in personnel department. This would be suitable source for temporary and lower level jobs. Trade unions: Generally, employed or underemployed persons or employees seeking change in employment put a word to the trade union leaders with a view to getting a suitable employment due to latters intimacy with management. Management enquire trade union for suitable candidates. Management decides about the sources depending upon the type of the candidate needed, time lapse period etc. Recruitment techniques: Recruitment techniques are the means or media by which management contracts prospective employees or provides necessary information or exchanges ideas or stimulates them

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to apply for jobs. Management uses different types of techniques to stimulate internal and external candidates. Techniques useful to stimulate internal candidates are: Promotions; and Transfers; Promotions: Most of the candidates are stimulate to take up higher responsibilities and express their willingness to be engaged in higher level jobs management gives them the assurance that they will be promoted to next higher level. Transfers: Employees will be estimated to work in new sections or places if management wishes to transfer them to places of their choice. Techniques useful to stimulate external candidates; Present employees; Scouting; Advertising. Present employees: Management can contact, persuade the outsiders to apply for job in organization through the recommendations to the candidates by the present employees, trade union leaders etc. Scouting: Scouting means sending the representatives of the ORGANIZATION to various sources to persuade candidates to apply for the jobs. Advertising:

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Advertising is widely accepted technique of recruiting though it provides only one way communication. It provides the candidates in different sources the information about the job and the company and stimulates them to apply for the jobs. Modern techniques of recruitment: A number of modern recruitment sources and techniques are being used by the corporate sector in addition to traditional sources and techniques. These are Consult-in Head-hunting Body shopping Business alliances Tele recruitment Walk-in

Recruitment process: For many businesses having to recruit means that they are or soon will be shortstaffed. In this situation, many small business owners find themselves struggling as they are suddenly drawn back or further into the daily operations of the business while simultaneously trying to run the business and of course, recruit quality candidates for the job. Establishing and maintaining an effective recruitment process can decrease the amount of time it takes to hire new employees, increase the quality of new hires and increase overall employee productivity. Investing the time to develop an effective recruitment process will ensure that you, your existing employees and your business can realize the benefits that much sooner. Here are 7 tips to get you started: 1. Develop a job advertising database
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Use a spreadsheet to track where and when you advertise/post job openings, numbers of candidate responses, deadlines, effectiveness of posting, etc. The resulting job advertising history makes a great quick reference guide for future positions and increases the effectiveness of recruitment advertising by enabling you to focus on using advertising methods that produce results. 2. Set time aside to review resumes & interview candidates When recruiting, make time to review resumes and meet with candidates when you are not working in the daily operations. Choose a time when you can focus and give candidates your undivided attention. This will enable you (and the candidates) to have a more effective interview and increase your ability to effectively assess and select the most qualified candidate for the job. 3. Use a tracking form to keep track of candidates, qualifications and progress This is especially useful when hiring for multiple jobs simultaneously to avoid losing track of candidates and to ensure that all candidates are equally considered. Develop and use a template form to keep track of candidate(s), the position(s) they apply for, their qualifications and their progress in the recruitment process. This at-a-glance form will enable you to see where candidates are in the process and can also help you keep resumes organized on file. 4. Cluster candidate interviews An effective time management practice is to perform similar tasks together. Applying this method when scheduling candidate interviews will not only enable you to maximize your time and productivity, it also is easier to assess candidates when their interviews are fresh in your memory as opposed to taking place hours or days apart. 5. Use template letters that can be personalized

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Communication is important to job seekers, however writing personalized letters can be very time consuming. Avoid reinventing the wheel by developing template letters that can be easily personalized for each candidate. 6. Build relationships with candidates Just because a candidate doesnt have the required skills, knowledge or abilities for the current job vacancy doesnt mean that they may not be qualified for future job(s) with your organization. Taking time to thank candidates for applying and to communicate their status in the competition (see tip #5 above) will go a long way towards whether or not they choose to apply for future positions with your company. 7. Review, Follow up and revise the recruitment process As with any process, it is important to review your recruitment process on an ongoing basis. How often you need to do this will depend on how often you use the process to hire employees. The goal of review and revisions is to ensure that the process is as effective as possible.

Factors affecting recruitment: Internal factors: Companys pay package Quality of work life Organizational culture Career planning and growth Companys size Companys products or services Geographical spread of companys operations Companys growth rate
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Role of trade unions Cost of recruitment Companys name and fame External factors: Socio-economic factors Supply and factors Employment rate Labour market conditions Political, legal and governmental factors like reservations for SC/ST/BC and sons ofsoil Information system like employment exchanges/ tele-recruitment like internet

RECRUITMENT PROCESS GENARAL FIGURE:

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Selection:

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The selection procedure is the system of functions and devices adopted in a given company to ascertain whether the candidates specifications are matched with the job specifications and requirements are not. Significance of selection process: Selection of personnel to man to organization is a crucial, complex and continuing function. The ability of an organization to attain its goals effectively and to develop in a dynamic environment largely depends upon the effectiveness of its selection programme. If right personnel are selected, the remaining functions of personnel management become easier, the employee contribution and commitment will be at optimum level and employee-employer relations will be congenial. In an opposite situation where the right person is not selected, the remaining functions of personnel management, employee-employer relations will not be effective. If the right person is selected, he is a valuable asset to the organization and if faulty selection is made, the employee will become a liability to the organization. Selection Process: Employee Selection is the process of putting right men on right job. It is a procedure of matching organizational requirements with the skills and qualifications of people. Effective selection can be done only when there is effective matching. By selecting best candidate for the required job, the organization will get quality performance of employees. Moreover, organization will face less of absenteeism and employee turnover problems. By selecting right candidate for the required job, organization will also save time and money. Proper screening of candidates takes place during selection procedure. All the potential candidates who apply for the given job are tested. But selection must be differentiated from recruitment, though these are two phases of employment process. Recruitment is considered to be a positive process as it motivates more of candidates to apply for the job. It creates a pool of applicants. It is just sourcing of data. While selection is a negative process as the inappropriate candidates are rejected here. Recruitment precedes selection in staffing process. Selection involves choosing the best
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candidate with best abilities, skills and knowledge for the required job. The Employee selection Process takes place in following order1. Preliminary InterviewsIt is used to eliminate those candidates who do not meet the minimum eligiblity criteria laid down by the organization. The skills, academic and family background, competencies and interests of the candidate are examined during preliminary interview. Preliminary interviews are less formalized and planned than the final interviews. The candidates are given a brief up about the company and the job profile; and it is also examined how much the candidate knows about the company. Preliminary interviews are also called screening interviews. 2. Application blanksThe candidates who clear the preliminary interview are required to fill application blank. It contains data record of the candidates such as details about age, qualifications, reason for leaving previous job, experience, etc. 3. Written TestsVarious written tests conducted during selection procedure are aptitude test, intelligence test, reasoning test, personality test, etc. These tests are used to objectively assess the potential candidate. They should not be biased. 4. Employment InterviewsIt is a one to one interaction between the interviewer and the potential candidate. It is used to find whether the candidate is best suited for the required job or not. But such interviews consume time and money both. Moreover the competencies of the candidate cannot be judged. Such interviews may be biased at times. Such interviews should be conducted properly. No distractions should be there in room. There should be an honest communication between candidate and interviewer.
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5. Medical examination Medical tests are conducted to ensure physical fitness of the potential employee. It will decrease chances of employee absenteeism. 6. Appointment Letter: A reference check is made about the candidate selected and then finally he is appointed by giving a formal appointment letter.
Development bases for selection

Job analysis Human resource plan

Application/resume /bio-data/cv Written examination

Preliminary interview Recruitment

Selection process diagram

Busines games Tests Final interview

Medical examination Assess the fit between the job and the candidate

Line managers Decision Employment

Recruitment and selection process in Hetero drugs ltd:

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It has been observed that still some of the units have not been following the Recruitment system as per the procedure explained to all of you earlier. Hence, in order to have effective Recruitment process and further strengthen the Recruitment and Selection system, the Recruitment procedure has been detailed as under and advised you all too strictly followed and implemented. 1. Organ gram: Finalize the organ gram of each department duly confirmed and approved by the unite head along with the job responsibilities of each position. By finalizing organ gram of each department, the total manpower of the unit will be known at the end. This will be the basis of total manpower requirement of the unit. 2. Staff vacancy requisition form: To obtain the staff vacancy requisition form from the HOD and at the same has to approve by the unit head and director. Even though the vacancy is due to resignation of the employee, the requisition of staff vacancy form is required compulsory. Equally any additional strength over and above the approved strength has to be duly sanctioned by the unit head and the director. However, the total strength of the department shall not be increased. And unit HR head is accountable to ensure the total approved strength of the unit is maintained. 3. Interview committee: From the interview committee of each dept who will conduct interview for its positions after complying with the procedure. Minimum two to three from each dept must interview the candidates and decisions of the candidates for selecting them who are having two to three years experience is final. However, for selecting the senior positions having more experience, the decisions of the directors\CMD in consultation with the concerned unit head\unit director is final.

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4. Interview checklist: Kindly collect the relevant details and certificates from the candidate before he is being interviewed by the committee. All the papers pertaining to the candidates such as Brief biodata of the candidate Recommendations of the committee members Interview evaluation sheet Candidate resume Companys biodata form. This has to be filled by the candidate in all aspects. Set of Xerox copies of qualification, employment certificates and proof of his salary details i.e., appointment order etc. 5. Approval chart: The details of the selected candidates of have to be furnished in the chart duely signed by the committee members and the same are required for approval of director. In case director is not available at the particular, the approval format may be forward to corporate HR who will obtain the approval from the director. 6. Issuing offer letters: Offer letters for the selected candidates will be forward to the respective units and unit HR head will follow up with the candidates for early reporting duties. With in 1 week after joining the candidate, corporate HR will forward the appointment orders to the respective HR heads. 7. Service contract: As per policy of the company, each employee who wish to join in the company has to execute 3 years service contract (for Baddiss: 2 years) along with two sureties. Equally, the candidate has to deposit his educational and employment certificates in original to the company and the same will be handed over to the candidate after expiry of service contract. HR head has to take utmost care and caution to safeguard the certificates of the candidates. He is held responsible for any loss\damage of the certificates.
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No employee will be relived immediately in case he is covered under service contract and the service contract cannot be ignored without prior approval from the Director. Any deviation in this regard, the management will be viewed seriously against the concerned HR head/In charge. 8. Joining formalities: Total check list of joining formalities of the candidate has already been forwarded to all unit HR heads. Unit HR heads are advised to follow the same very strictly and religiously. 9. Telephonic interview & reference check: In case of recruitment of senior position, it is suggested to take reference check of his previous employer about the integrity, conduct, work nature and salary verification etc. it has been observed that several instances that based on the salary mentioned in the bio data, interview committee has been negotiating the salary without having proof his salary details. Under the circumstances, the candidates will take undue benefit from the company. Being HR head of the unit, it is his responsible to thoroughly verify/confirm about the salary of the candidate, before finalizing the salary. 10. Joining report: After complying with all formalities i.e. execution of service contract, receiving of original documents, and other relevant certificates, then only the candidate is allowed to give his joining report. 11. Salary fixation: Since salary structure for various qualifications has been in operation, kindly strictly adhere to the same. As regards, salary fixation for senior positions, kindly ensures the salary of new incumbent should be fixed in such way that the existing system should not be disturbed.

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Research methodology:
There are number of techniques available for collecting data, and these can be used with either methodology. In general data collection uses the process of either communication or observation. Communication involves asking questions and receiving a response. The process consists of various methods. And it can be done in person by mail, by telephone etc. In most instances constitutes the broad research technique known as survey. In contrast to this process, data may be obtained by observing present or past behavior. Regarding the past behavior, technique will include looking at secondary data. For example company Records, Publications, and Journals etc. In order to communicate or observe there must be means of recording responses or behavior. Thus, the process of measurement and the development of measurement instrument are closely connected to the decision of which technique should be used.

Data collection source:


The data regarding the policies procedures and methods of Recruitment and selection have been collected from the HR department. The recruitment practice of HETERO DRUGS LIMITED is centralized and looked after by a team called Central HR Recruitment Cell due to large work force in diversified areas are required the Central HR Recruitment Cell will continuously monitors the requirement and does recruitment as and when vacancy arises. Primary data has been collected through a self-administered questionnaire, designed to assess the employees perception of the current HR practices and systems. The questionnaire consists of 15 questions. Primary data:

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The primary data are those, which are, collected a fresh and for the first time and thus happen to be original in character. We can get primary data either through observation or through direct communication with the respondents in one form or through personal interviews. There are various methods of collecting the primary data, but in according to my study the methods used are through questionnaires, through interviews etc. Collection of data through questionnaires: The Questionnaire consists of number of questions printed or typed in a particular order on a form or set of forms. It has to be very carefully constructed. Secondary data: Secondary data means data that are already available i.e. they refers to the data which have already been collected and analyzed by someone else. Secondary data is from company records, publications, journals etc., Population and sample; The population for the study comprises the employees of Groom well. Out of the total employees the study has been carried out on the categories of employees namely Senior Executives, Executives, and other categories of employees. The data has been collected from the sample of 50 Employees in the Organization.

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SELECTION PROCESS GENRAL FIGURE:

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1. What is the major source to recruiting the candidates? s. no 1 2 3 4 Opinion Campus recruitment Walk-in Data bank All Total No. of respondents 0 20 0 30 50 Percentage 0 40 0 60 100

70 60 50 40 30 20 10 0
en t W a Da lk -in ta ba nk s tm Al l

Respondents Percentage

INTERPRETATION:

RECRUITMENT & SELECTION

Ca m pu s

re cr ui

59

HETERO DRUGS LTD.

The above graph indicates that the major source of recruitment of the organization are walk-in 20% and other sources are campus selection, data banks, walk-in are found to be 30% .

2. Who takes hiring decision in your organization?

S. no

Opinion

No of respondents

percentage

1 2 3

Line manager HR manager Both Total

10 30 10 50

20 60 20 100

70 60 50 40 30 20 10 0
an ag er an ag er Bo th

Respondents Percentage

Li ne

RECRUITMENT & SELECTION

HR

60

HETERO DRUGS LTD.

INTERPRETATION: The above graph indicates that the hiring decision mostly taken by the HR

manager and sometimes line manager also takes the decision in the organization.

3. What type of interview is conducted during the selection process?

S. no

Opinion

No of respondents

percentage

1 2 3

Panel interview Structured interview Un structured interview Total

50 0 0

100 0 0

50

100

120 100 80 60 40 20 0
ew w in te rv ie in te rv ie in te rv i w

Respondents Percentage

St ru ct ur ed

Pa ne l

RECRUITMENT & SELECTION

Un

st ru ct ur ed

61

HETERO DRUGS LTD.

INTERPRETATION: The above graph indicates that the organization only concentrate on conducting the panel interview.

4. Does your organization rehire the employees who have already left?

S. no 1 2

Opinion Yes No Total

No of respondents 30 20 50

percentage 60 40 100

70 60 50 40 30 20 10 0 Yes No Respondents percentage

INTERPRETATION:

RECRUITMENT & SELECTION

62

HETERO DRUGS LTD.

The above graph indicates that 60% of the respondents stated that the organization rehire the employees who have already left.

5. Are you satisfied with your organizations recruitment and selection processes.

S. no 1 2

Opinion Yes No Total

No of respondents 40 10 50

percentage 80 20 100

90 80 70 60 50 40 30 20 10 0 Yes No Respondents Percentage

INTERPRETATION:
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HETERO DRUGS LTD.

The above graph indicates that the 80% of the employees are satisfied and remaining 20% of the employees are not satisfied with the organizations recruitment and selection processes.

6. Who will give the approval for selected candidates? S. no 1 2 3 Opinion Chairman HR manager Departmental head 4 All Total 0 50 0 100 No of respondents 40 10 0 percentage 80 20 0

90 80 70 60 50 40 30 20 10 0
en ta lh ea d an ag er an Ch ai rm Al l

Respondents Percentage

HR

INTERPRETATION:
RECRUITMENT & SELECTION 64

De pa rtm

HETERO DRUGS LTD.

The above graph indicates that in the organization mostly the chairman give the approval to the selected candidates and sometimes the HR manager will give the approval to the selected candidates. 7. Does your organization prefer internal recruitment?

S. no 1 2

Opinion Yes No Total

No of respondents 50 0 50

percentage 100 0 100

120 100 80 60 40 20 0 Yes No Respondents Percentage

INTERPRETATION: The above graph indicates that the organization prefers the internal recruitment process.

RECRUITMENT & SELECTION

65

HETERO DRUGS LTD.

8. Most of the manpower required due to vacancy created by. S .no 1 2 3 4 Opinion Expansion Transfer Resignation All Total No of respondents 10 0 0 40 50 percentage 20 0 0 80 100

90 80 70 60 50 40 30 20 10 0
n Tr an sf er Re sig na tio n Ex pa ns io Al l

Respondents Percentage

INTERPRETATION: The above graph indicates that in the organization 20% of the vacancies are created by expansion of business; remaining vacancies are created by all the factors.

RECRUITMENT & SELECTION

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HETERO DRUGS LTD.

9. How long it takes to inform to the selected candidates that they have been selected?

S. no 1 2 3 4

Opinion Immediate One week 15 days Above 15 days Total

No of respondents 10 10 10 20 50

percentage 20 20 20 40 100

45 40 35 30 25 20 15 10 5 0
ed ia te we ek da ys da ys

Respondents Percentage

Im m

INTERPRETATION: The above graph indicates that the organization informs the selected candidates that they have been selected within 15 days.

RECRUITMENT & SELECTION

Ab ov e

15

15

67

HETERO DRUGS LTD.

10. According to your opinion is competition plays an important role at the time of selection.

S. no 1 2

Opinion Yes No Total

No of respondents 50 0 50

percentage 100 0 100

120 100 80 60 c 40 20 0 Yes No Respondents Percentage

INTERPRETATION: The above graph indicates that competition plays an important role in the selection process.

RECRUITMENT & SELECTION

68

HETERO DRUGS LTD.

11. Do you think that the recruitment in your organization is?

S. no 1 2 3 4

Opinion Best Better Good Average Total

No of respondents 0 30 20 0 50

percentage 0 60 40 0 100

70 60 50 40 30 20 10 0 Best Better Good Average Respondents Percentage

INTERPRETATION: The above graph indicates that 60% of the people say that the organizations recruitment process is better and remaining say that the organizations recruitment process is good.

12.What type of tests do you follow in your organization to select candidates?


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HETERO DRUGS LTD.

S. no 1 2 3 4

Opinion Written test Technical interview Personal interview All Total

No of respondents 0 0 0 50 50

percentage 0 0 0 100 100

120 100 80 60 40 20 0
al in te rv Pe ie w rs on al in te rv ie w te st Al l

Respondents Percentage

W r it

INTERPRETATION: The above graph indicates that the organization follows all types of tests in selecting candidates.

13. How do you think that the candidates come to know about the vacancy?

RECRUITMENT & SELECTION

Te ch ni c

te n

70

HETERO DRUGS LTD.

S. no 1 2 3 4

Opinion Advertisement Employee referrals Campus recruitment All Total

No of respondents 0 0 0 50 50

percentage 0 0 0 100 100

120 100 80 60 40 20 0
re fe rr a ls en ts Jo Ca b m po pu st s in re g cr ui tm en t Ad ve rt i se m Al l

Respondents Percentage

INTERPRETATION: The above graph indicates that the candidates know about vacancy through all the media like advertisements, employee referrals, job posting etc.

14. On which base your organization recruits the candidates.

RECRUITMENT & SELECTION

Em

pl oy ee

71

HETERO DRUGS LTD.

S. no 1 2 3

Opinion Contract base Permanent base Both Total

No of respondents 0 20 30 50

percentage 0 40 60 100

70 60 50 40 30 20 10 0
ba se as e an en tb Bo th

Respondents Percentage

Co nt ra ct

INTERPRETATION: The above graph indicates that the organization recruits both types of employees.

15. What are the key factors consider recruiting the candidates.

RECRUITMENT & SELECTION

Pe rm

72

HETERO DRUGS LTD.

S. no 1 2 3 4

Opinion Merit Qualification Experience All Total

No of respondents 0 0 0 50 50

percentage 0 0 0 100 100

120 100 80 60 40 20 0
ific at oi n Ex pe rie nc e er it M Al l

Respondents Percentage

INTERPRETATION: The above graph indicates that the organization considers all the factors like merit, qualification, and experience of candidates.

16. Is there any induction program for selected candidate in your company.

RECRUITMENT & SELECTION

Q ua l

73

HETERO DRUGS LTD.

S. no 1 2

Opinion Yes No Total

No of respondents 30 20 50

percentage 60 40 100

70 60 50 40 30 20 10 0 Yes No Respondents Percentage

INTERPRETATION: The above graph indicates that most of the respondents say that there induction program to the selected candidates in their organization.

17. Selection process for managerial level is taken by.

RECRUITMENT & SELECTION

74

HETERO DRUGS LTD.

S. no 1 2 3 4

Opinion Chairman Departmental head HR manager All Total

No of respondents 30 0 0 20 50

percentage 60 0 0 40 100

70 60 50 40 30 20 10 0
an en ta lh ea d an ag er Ch ai rm Al l

Respondents Percentage

INTERPRETATION: The above graph indicates that selection process for managerial level is mostly taken by chairman and sometimes by remaining persons.

18. Is internal source of recruitment benefit to the organization?

RECRUITMENT & SELECTION

De pa rt m

HR

75

HETERO DRUGS LTD.

S. no 1 2

Opinion Yes No Total

No of respondents 50 0 50

percentage 100 0 100

120 100 80 60 40 20 0 Yes No Respondents Percentage

INTERPRETATION: The above graph indicates that the internal source of recruitment is more benefit to this organization.

19. Does your organization prefer campus recruitment?

RECRUITMENT & SELECTION

76

HETERO DRUGS LTD.

S. no 1 2

Opinion Yes No Total

No of respondents 40 10 50

percentage 80 20 100

90 80 70 60 50 40 30 20 10 0 Yes No Respondents Percentage

INTERPRETATION: The above graph indicates that 80% of the respondents say that their organization prefers the campus recruitment. And 20% respondents say that their organization does not prefer campus recruitment.

20. Which recruitment policy does your organization follow?

RECRUITMENT & SELECTION

77

HETERO DRUGS LTD.

S. no 1 2 3

Opinion Centralized decentralized Both Total

No of respondents 10 20 20 50

percentage 20 40 40 100

45 40 35 30 25 20 15 10 5 0 Centralized Dcentralised Both Respondents Percentage

INTERPRETATION: The above graph indicates that most of the people say that their organization prefers both recruitment policies.

Findings:
Under noted are the findings and suggestions drawn out of the data analysis, which can be used for the further benefits of the organization.
o

1. Out of the data analysis, it is found that the organization is mostly focusing on the employee referrals.

o In this organization vacancy is created due to expansion of business, retirement, transfers, and resignations.
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o Company have preplan about recruitment & selection process. o Company uses internal & external sources of recruitment.

o HETERO follows centralized & decentralized recruitment policies.

o The organization is found to be considering the present employee references for recruiting the new man power. o The time taken for recruitment process carried by the organization is found to be 1 month.
o The organization is found to be following no promotion system for the employees to fill the

vacancies other than job rotation within the same level.


o o

The time taken for the selection process in the organization is found to be 15 days. Man power of HETERO DRUGS is above 6000.

Suggestions:
The following are the suggestions given for the above noted findings.
o It is suggested that the organization should concentrate not only on the employee referrals

but also go to campuses to recruit freshers.

RECRUITMENT & SELECTION

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HETERO DRUGS LTD.

o The organization is suggested to concentrate on the walk-ins also besides the employee references. o The organization should concentrate on the time factor under the recruitment process. o It is suggested to the organization that it also follow the promotion system, for the employees so that they get motivated and work effectively. o Due to the contract basis of recruitment of the employees, the fresher candidates may not feel interested. Hence the organization has to give a chance to the fresher candidates by providing the minimum contract period. o It is suggested to the organization that it should concentrate on the time factor for the selection process. o It is suggested to the organization that it should follow a full pledged induction program. o If third parties to the organization conducts exit interviews it will benefit to the organization. Because departing employee may not give accurate feedback to company interviewer.

RECRUITMENT & SELECTION

80

HETERO DRUGS LTD.

CONCLUSION
This project presents that the process and various methods of RECRUITMENT& SELECTION that undergoes in HETERO DRUGS LIMITED. In this follow both the internal and external sources for the hiring of new people. The recruitment policy at HETERO DRUGS LIMITED is tailored around what they have, new skill sets required to accomplish the pre-set goals and how the new one fit in with the plans of the professionals. HETERO DRUGS LIMITED attracts the job applicants with their policies and offering good salaries.

RECRUITMENT & SELECTION

81

HETERO DRUGS LTD.

BIBLIOGRAPHY:
Books: Human resource management by P. Subba Rao Websites visited: 1. www.citehr.com 2. www.google.com 3. www.heterodrugs.com 4. www.wikypedia.com 5. www.mbaguys.net

RECRUITMENT & SELECTION

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QUESTIONNAIRE COMPANY NAME: HETERO DRUGS LIMITED PROJECT TITLE: RECRUITMENT AND SELECTION Dear sir/madam,
My self B.kalyan, I am conducting this entitled survey recruitment and selection as a project work in MBA program. I request you to kindly fill up the following questionnaire, giving your free and frank option. The given information will be kept confidential and used for academic purposes. I will be thankful for your positive response.

1.

What is the major source to recruit the candidates? a. walk-in c. Internal references b. campus recruitment d. All

2.

What are the key factors consider recruiting the candidates? a. Merit c. Experience b. Qualification d. All

3.

On what base your organization recruits the candidates? a. Contract base b. Permanent base c. Both

4.

Which recruitment policy does your organization follow? a. Centralized b. Decentralized c. Both

5.

Is internal source of recruitment benefit to the organization? a. Excellent b. Good c. Average d. Poor

6.

Does your organization prefer campus Recruitment? a. Yes b. No

7.

Most of the manpower required due to vacancy created by?

)
83

RECRUITMENT & SELECTION

HETERO DRUGS LTD.

a. Expansion

b. Transfer

c. Both

d. Resignation

8.

Do you think that the recruitment in your organization is? a. Best b. Excellent c. Good d. Average

9.

How do you think that the candidates come to know about the Vacancy? ( a. Advertisements c. Campus Recruitment b. Employee referrals d. All

10.

What type of tests do you follow in your organization in selecting candidate? ( a. Written test c. Personal interview b. Technical interview d. All ( ) )

11.

Does your organization prefer internal recruitment? a. Yes b. No

12

What type of interview is conducted during the selection process? a. Panel interview c. Un Structured interview b. structured interview

13.

Does the candidate undergo any preliminary interview before screening of CVs? ( ) a. Yes b.No ( )

14.

How long it takes to inform to the selected candidates that they, Have been selected?

RECRUITMENT & SELECTION

84

HETERO DRUGS LTD.

a. Immediate c. 15 days

b. One week d. Above 15 days

15.

Selection process for managerial level is taken by? a. Chairman/Director c. HR head b. Departmental head d. All

16.

Who will give the approval for selected candidates? a. Chairman/Director


c. Departmental head

b. HR-Head
d. All

17

Who takes hiring decision in your organization? a. Unit-Head c. Both b. HR-Head d. Department head

18.

Does your organization rehire the employees who have already left? ( a. Yes b. No

19.

Are you satisfied with your organizations recruitment and selection Processes? a. Satisfied b. not satisfied ( )

c. cannot say ( )

20.

Is there any induction program for selected candidate in Your company? a. Yes b. No

RECRUITMENT & SELECTION

85

HETERO DRUGS LTD.

NAME:-.. DESIGNATION:-. SIGNATURE:-.. DATE:-.

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86

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