Hi Anindya, Please see below the analysis and findings on this issue.

The Error message is raised because of the conflict in the OVER DELIVERY TOLERANCE field. As you might be aware and can see in the below snap shots, there is a checkbox to set the Over delivery tolerance limit to Unlimited. This checkbox is to be set in the info record of the material and gets copied to PO while PO creation. Currently the Info record maintained for material in this scenario has this checkbox SET in which is causing the error message.

When the checkbox is set for Unlimited over Delivery tolerance the system does NOT allow providing any percentage value in the field Over Delivery tolerance. However, with the implementation of BADI ME_PROCESS_PO_CUST in FRICE 2355 we are trying to change the Over Delivery tolerance field value from the value in z-table, which results in conflict and hence the system generates the error message.

I change the Unlimited over Delivery tolerance checkbox in ECV and then the over delivery tolerance is determined from z-tale as 99.9 & PO 4300064937 was created successfully without any error message. This is also the reason we were not able to replicate this scenario in DE2 / ECV. For all these materials which are getting error, the info record maintained does have Unlimited over Delivery tolerance checkbox set in ECP.

Resolution of this issue could be possible in 2 ways:

1) Request the business to not to set the Unlimited over Delivery tolerance checkbox if that is not a
valid business scenario or

2) If it is a valid business scenario, then we can modify the BADI implementation to ignore the logic
to populate from z-table, when the check box for Unlimited over Delivery tolerance is set. Please check with the business and let me know. I have updated the defect as well and assigned to you for further inputs.

Thanks & Regards,

Asif

-------------------------------Asif Irfan Email: airfan@estee.com asifirfan@in.ibm.com Ph: 631-531-1755 Cell: 516-353-9263 --------------------------------From: Irfan, Asif Sent: Thursday, October 27, 2011 9:13 AM To: Gupta, Anindya Cc: Ponnemmkunnath, Sujatha; Kidambi, Srikanth Maruthi; Thomas, Denise; Manjari Banerjee; Pardeep Kumar2; Subhajit Roy Subject: RE: Incident NAINC0013333600 has been assigned to your group 'Vendor - AMS - SAP - P2P - Direct Procurement'. Priority: 3-Medium. Description: No DO created for STO back orders Hi Anindya, I already debugged it in production and did find something as the root cause. It appears to be data issue but to be confirmed on that I need another round of debug in ECV / DE2 as I can not change any data in production. I will do that today and send you my analysis by today.

Thanks & Regards, Asif -------------------------------Asif Irfan Email: airfan@estee.com asifirfan@in.ibm.com Ph: 631-531-1755 Cell: 516-353-9263 -------------------------------------Original Message----From: Gupta, Anindya Sent: Thursday, October 27, 2011 12:59 AM To: Irfan, Asif Cc: Ponnemmkunnath, Sujatha; Kidambi, Srikanth Maruthi; Thomas, Denise; Manjari Banerjee; Pardeep Kumar2; Subhajit Roy Subject: FW: Incident NAINC0013333600 has been assigned to your group 'Vendor - AMS - SAP - P2P - Direct Procurement'. Priority: 3-Medium. Description: No DO created for STO back orders Hi Asif Please update ASAP on the PO defect. It is becoming very difficult to go with the workarounds. If there are priorities that are affecting the delivery for the associated defect, we will involve others to top prioritize this. Regards Anindya Gupta Production Support Team (O) +91-33-44499161 (M) +91-9831867564

Direct Procurement

-----Original Message----From: CSC Remedy Email [mailto:customersupport@csc.com] Sent: Thursday, October 27, 2011 10:01 AM To: Gupta, Anindya Subject: Incident NAINC0013333600 has been assigned to your group 'Vendor AMS - SAP - P2P - Direct Procurement'. Priority: 3-Medium. Description: No DO created for STO back orders Incident NAINC0013333600 has been assigned to your group 'Vendor - AMS - SAP - P2P - Direct Procurement'. Service Type: User Service Restoration Priority: 3-Medium Urgency: 3-Medium Summary: No DO created for STO back orders Notes:

- Issue user is reporting: * First issue with the STO 4300079108 is " SAP - Data from business add-in ME_process_PO_Cust not adopted". CSC did guide us to go thru the issue via input .. in import tab. However, a new issue with the STO is no DO created for back order. Please help to fix it. Contact name:Nguyen, Ngoc Van Contact information: Office/Remote Location: Office Building/Remote Address:

Email *************************************************************************** "Nguyen, Ngoc Van" <vnguyen@vn.estee.com> 10/27/2011 10:50 AM To ELCServiceDesk@CSC cc Subject No DO created for STO back orders Hi, First issue with the STO 4300079108 is " SAP - Data from business add-in ME_process_PO_Cust not adopted". CSC did guide us to go thru the issue via input .. in import tab. However, a new issue with the STO is no DO created for back order. Please help to fix it.

Thanks and Best Regards, Ngoc Van

Customer: Ngoc Van Nguyen Site: ELC - VTN-Affiliate - 235 Nguyen Van Cu Street https://naleverageremedy.csc.com/arsys/servlet/ViewFormServlet?form=NTE %3aNotifier&server=naleverageremedyapps-delta.csc.com&eid=NTS000016096340