A PROJECT REPORT ON

STRESS AND ITS MANAGEMENT A study on GSFC LTD.

SUBMITTED IN FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF

MASTER OF HUMAN RESOURCE DEVELOPMENT

SUBMITTED BY:

ZALAK TRALSAWALA
ROLL NO: 62 MHRD: PART: 2 (Year 2010)

DEPARTMENT OF RESEARCH METHODOLOGY & INTERDISCIPLINARY STUDIES IN SOCIAL SCIENCE VNSGU, SURAT

TO WHOMSOEVER IT MAY CONCERN This to certifying that Miss Zalak Tralsawala (Roll No. 62), student of Masters of Human Resource Development, 2009-2010, has prepared this internship report entitled Stress and its management-A study on GSFC Ltd. on the basis of training under taken by her for period of 1 month at GSFC Fiber Unit, Kosamba. She has prepared this report under the guidance of the faculties of Department of Research Methodology & Interdisciplinary Studies in Social Science, Surat. As such she is allowed to submit this report for final assessment.

Dr. Kiran Pandya

(Prof & Head DRMISSS)

Date: Place: Surat

DECLARATION

I, Zalak Tralsawala, hereby declare that this project report entitled Stress and its management-A study on GSFC Ltd. submitted to Department of Research Methodology & Interdisciplinary Studies in Social Science, Surat, in the fulfillment of requirement of MHRD (Master of Human Resource Development degree. The project is result of my own research work carried out during January-March 2010. This project report is entirely an outcome of my own efforts and has not been previously submitted to any other university or institute for any other examination and for any other purpose by any other person.

Date: Place: Surat

ZALAK TRALSAWALA (M.H.R.D.)

ACKNOWLEDGEMENT

One alone cannot accomplish the entire task and requires the co-operation of others. The project was shaped through the co-operation of many hands who directly or indirectly have contributed to my work. I would be thankful and acknowledge all of them who have been instrumental and of great help in making the work get done. It is great pleasure to have this opportunity to express my whole hearted sense of gratitude indebted to Dr. Kiran Pandya, Head of the Department of Human resource Development and all staff members of MHRD programme for making available all facilities required for research work. It has been an honor and great opportunity for me to associate myself with GSFC, Fibre Unit, Kosamba, for my project training. I am highly obliged and grateful to Mr. Mukesh Joshi (Manager P & IR) and Mr. Sunil Shah (Senior Office Assistant, P & IR) for taking deep interest and giving valuable guidance through the course of project report. It is due to their practical suggestion, this dissertation work finished within the stipulate time. I wish to acknowledge deep gratitude to the valuable timely support and guidance received from all the employees who extended their valuable co-operation by providing their valuable information through out the project. Last but not the least I would like to thank my parents, friends and all other people for their continuous encouragement and morale support during the project and help me in preparing this report, knowingly and unknowingly.

ZALAK TRALSAWALA (Roll No. 62, MHRD)

EXECUTIVE SUMMARY
Stress is becoming a global phenomenon affecting all countries, all professions and all categories of employees, and society in general. For many years, occupational stress research has focused on demonstrating relations between stressful job conditions, or stressors, and a number of adverse employee reactions, or strains. The researcher has tried to find out the level of stress among the employees of the GSFC Ltd, the reasons behind the employees being stressed and the ways to manage the stress. The variables to be studied by the researcher in the study are Stress level, various factors responsible for stress and Outcomes of work related stress. The underlying principle behind the research is that identification of the level of stress and the factors behind the stress will help the company to bring about a change in its present stress management philosophy. The researcher has adopted Field survey method to collect data. Questionnaire was prepared by the researcher to collect information regarding the variables under study. The questions were carefully chosen, crafted, sequenced and precisely asked to the employees. Based on the data collected an attempt has been made by the researcher to come out with new ways of handling work related stress. The researcher, after undertaking a survey of 64 samples selected randomly and analyzing the response given by them, implementing cross tabulation found that employees who faced stress in the company mainly belonged to the age category of 38-45 years felt their work to be physically strenuous. These employees were from the Poly and recovery department and Spinning and textile Department. The reason they told that the work environment is not proper around their department i.e. it was very noisy and uncomfortable. The Researcher had found that continuous buzz of activity and noise around the office, uneven distribution of work, Unequal salary structure were the factors responsible for stress among the employees of the company. The researcher also marked that company took various steps towards stress management of its employees like Organizing various sports tournaments, Gym facilities, Rest room, Monthly Medical check-ups, seminars on Yoga.

From this study, the researcher concluded that instead of company working behind stress management only, company should also focus on arranging seminars at company level for motivating and changing the attitude of employees towards the company. Company should also organize management games on team building, time management, leadership, etc.

TABLE OF CONTENT
6.1 6.2 6.3 6.4 6.5 6.6 6.6.1 1 6.6.2 2 6.6.3 3 6.6.4 6.7 73.1 7.1 3.2 7.2 83.3 8.1 3.4 8.2 3.5 8.2.1 8.2.2 3.6 9 3.7 3.8 3.9 4 4.1 4.2 4.3 4.4 4.5 4.6 4.6.1 4.6.2 4.6.3 4.7 4.8 5 6 Certificate Need for research Company Certificate Research Problem Statement Research Objective Declaration Variables under study Acknowledgement Rationale of Research Research Design Executive Summary Type of research Introduction Data Collection Method Sample Design Industry Profile Tools used for Data Analysis Company Profile Limitation of The Study Data Analysis Introduction Data Analysis with Frequency Distribution Vision, Mission & CrossData Analysis with Values Tabulation Findings & Recommendation History & Growth Findings Awards Recommendation Practices to be adopted by Supervisors Achievements Practices to be adopted by Employees Units of GSFC Conclusion Bibliography Company Policies Annexure Departments at Kosamba (FU) Plant Products manufactured at Kosamba (FU) Plant Theoretical Framework Introduction Meaning and Definition of Stress Nature of Stress Types of Stress Factors affecting stress Work related stress Causes of Work Stress Symptoms of Work Place Stress Health Issues that arise from Work Related Stress Stress Management Strategies to Stress Management Literature Review Research Methodology 57 57 57 57 58 58 58 1 58 58 3 58 8 59 60 9 61 11 90 93 11 94 13 95 95 16 96 17 98 100 19 102 21 37 39 40 40 42 42 44 46 47 49 49 50 51 53 56

LIST OF TABLES

LIST OF FIGURES
Figure 1: Respondents from various departments...................................................................61 Figure 2: Category of respondents...........................................................................................62 Figure 3: Age wise distribution................................................................................................63 Figure 4: Present Shift.............................................................................................................64 Figure 5: Prefferred shift..........................................................................................................65 Figure 6: Pleasant work environment......................................................................................66 Figure 7: Strenuous Work........................................................................................................67 Figure 8: Type of strenuous, if Yes.........................................................................................68 Figure 9: Feel tension, restless or anxiety................................................................................69 Figure 10: Difficulty to gather thoughts or concentrate...........................................................70 Figure 11: Uneven Work distribution......................................................................................71 Figure 12: Neglecting the task due to load..............................................................................72 Figure 13: Superiors treatment with employees......................................................................73 Figure 14: Superiors provide help & Support..........................................................................74 Figure 15: Set your work-pace.................................................................................................75 Figure 16: Superior/Work group appreciation.........................................................................76 Figure 17: Superior gives contradictory orders.......................................................................77 Figure 18: Feel rundown & drained of physical/emotional energy.........................................78 Figure 19: Rating of stress level..............................................................................................79 Figure 20: Irritation by small problems & Co-workers and team............................................80 Figure 21: Compelled to work more hours..............................................................................81 Figure 22: Able to give time to oneself whenever workload and pressure..............................82 Figure 23: Workload leads to diseases.....................................................................................83 Figure 24: Frustration due to Organizational politics/bureaucracy.........................................84 Figure 25: Shifting releases mental pressure...........................................................................85 Figure 26: Session to revitalize body and mind.......................................................................86 Figure 27: Session increases efficiency...................................................................................87 Figure 28: Satisfaction............................................................................................................88 Figure 29: Changes you like to bring in present condition......................................................89