COMPANY PROFILE

Starting Point Competency Training India Pvt. Ltd. was incorporated in 2007. Starting Point develops behavioral competencies, functional competencies and business competencies. We have developed competencies of over 5000 participants. Our clients range from start-ups, to Fortune 100 companies.

Founder
Omesh Adiani is the founder & managing director of Starting Point. Omesh has 19 years of experience in L&D and worked with Wipro BPO, Accenture BPO & Tata Business Support Services as MgrL&D, GM- Capability Development, & AVP - L&D respectively.

Mission
Our mission is to develop competencies consistently to the targeted proficiency level in every participant we train and thereby obtain repeat business.

What is Competency?
Competency is defined as observable ability, skills, knowledge, motivations or traits defined in terms of the behaviors needed for successful job performance. Knowledge - What a person knows? Skills - What a person demonstrates? Behaviors - What a person says or does? Motivation - How a person feels?

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 1/8

Services Offered
1. Competency Based Training a. Behavioral Competencies b. Functional Competencies c. Business Competencies 2. Role Based Competency Training a. Ignite Series - New hires (Frontline team) b. Fire in the Belly - Middle management c. Torch Bearers - Leaders 3. Training & Education Content Development Role Based Competency Training

For New Hires

Training Delivery
Tell me, and I will forget. Show me, and I may remember. Involve me, and I will understand. - Confucius, 450 B.C. We use Kolbs Experiential Learning Model for training delivery. Our training delivery is designed to provide maximum time for practice. We use real life examples so that learners can relate to various concepts. For Middle Management

For Leaders

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 2/8

I.

Competency Based Training

Behavioral Competencies Culture Sensitization Customer Service Skills Customer Service Orientation Emotional Intelligence Interpersonal Skills Goal Setting Interviewing Skills Key Account Management Leadership Skills Motivation Personal Effectiveness Positive Mental Attitude Proactive Leadership Prioritizing, Planning & Organizing Functional Competencies Managerial Skills Mentoring Negotiation Skills Presentations Skills Business Competencies Problem Solving Stress Management Telephone Etiquette Skills Time Management Skills Working in Teams Supervisory Skills Sales Training Team Building Writing Business Proposals Public Speaking Relationship Management

Assertiveness Business Etiquette Coaching & Feedback Communication Skills Conflict Resolution Accent Training Analytical Skills Change Management Email Writing

Creativity Consulting Skills

Decision Making Innovation

Partnering and networking Persuading Skills

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 3/8

II.

Role Based Competency Training

Ignite Series for New Hires Fire in the Belly Series for Middle Mgmt Torch Bearer for Leaders

College Teen to Professional

(Campus to Corporate Program)

Making an Impact
(Basic Presentation Skills)

Loved Leader
(Leadership Skills)

Royal Welcome
(Induction Program)

Persuasive Pitches
(Effective Presentation Skills)

7 Habits of Highly Effective People

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 4/8

Ignite Series for New Hires

Fire in the Belly Series for Middle Mgmt

Torch Bearer for Leaders

Helpful Hansika
(Customer Service)

Hire Right (Interviewing Skills)

Advanced Hire Right

(Behavioral Event Interviewing)

Smart Alec
(Selling Skills Program)

Being Understood Correctly

(Communication Skills)

Leading by Taking Decisions (Decision Making)

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 5/8

Ignite Series for New Hires

Fire in the Belly Series for Middle Mgmt

Torch Bearer for Leaders

Chatty Christine & Chris

(Telemarketing Program)

Building Teams
(Team Building Program)

Live, Love, Learn & Leave a Legacy (Stress Management)

Graceful Gracie (Telephone Etiquette)

High Performing Team (Advanced Team Building Program)

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 6/8

Ignite Series for New Hires

Fire in the Belly Series for Middle Mgmt

Torch Bearer for Leaders

Product Specialist
(Product Training)

Inspiring (Motivating Teams)

Weighing Options (Prioritization)

Process Oriented Parker

(Process Training)

Genuine Leader (Leadership Skill Team Leaders)

Making the most of Time.

(Time Management)

Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 7/8

Partial List of Clients

We get repeat business from clients. We develop competencies @ Dubai and India.

For Your Competency Training Requirements

Please call 09900937626 or write to contact@startingpoint.in. We look forward to serving you soon. Starting Point Competency Training India Pvt. Ltd. No.10, 100 ft. Ring Road, BTM 1st Stage, Bangalore-560068. 9900937626, 9986661228, contact@startingpoint.in; www.startingpoint.in; Page 8/8