CURRICULUM VITAE

Cell#:+966-507950221 Professional Profile: Home: +92-3002580437 Email: mak.khn@gmail.com

IT Technical Executive with extensive experience in all aspect of Administration, maintenance and technical support roles. Have varied experience in managing, schedules, organizing equipments and handling company security matters. Looking for a challenging position that will allow me to fully utilize the experience I have gained working for Technical Executive. Name Marital Status Spoken Languages Muhammad Afzal Khan Single Urdu - English Arabic Nationality Pakistani Passport: MC4104061

Qualifications
1. Master in Telecom & Control Engineering from Mehran UET University, Pakistan 2. Bachelor in Computer Engineering from Mehran UET University, Pakistan

EMPLOYMENT HISTORY Al-Abdulatif Industrial Investment Group (Red Sea Cable Co.) KSA
Position: Asst. Manager IT Technical
2010 to present

Duties & Responsibilities:

Perform administrative and technical support duties, schedule training for the junior staff, writing correspondence, reports, documents and/or other written materials. Maintain, create files or record keeping systems, and vendor celebration for new all system maintenance. Administer the responsibility of system operations Yanbu offices Managing users and groups in AD Domain Server 2008 and implementing group policies Administration and maintenance of networks / Systems in Microsoft Windows 2008/XP/Window 7/Vista environments. Installation and implementation of MDaemon Server (Mail Server) and outlook configuration maintenance Information Technology Services and Support related to networking and hardware maintenance Database Administration and Network Administration. Installation and configuration of hardware and software such as Antivirus, backup utilities, various clients customize software, emails clients etc. Looking after LAN of 250+ Nodes spread into whole building and offices consisting of several Cisco switches. Installation, maintenance and troubleshooting of LAN Fiber cables (Jointing /Splicing). Troubleshooting of problems encountered in daily operations. Identify potential problems before hand such as Server failure, power failures etc. Configuration & maintenance of Load Balancer TP-LINK Configuration & maintenance of Cisco ASA 5510 firewall Provide assistance as required by Executive, maintain a log of all activities, requests and submit monthly reports to the Executive as requested. Review incoming correspondence, initiate replies as appropriate; route matters requiring action by staff or other organizations/members and follow up to ensure actions are completed. Manage office equipments and stationary ensuring effective maintenance and supplies (Photocopiers, Fax, IT equipments etc.) To manage the CCTV DVRs Server for up to date live recording by Panasonic Sony CCD,IR Night Vision Color camera. Maintain CCTV Cameras and DVR system and daily Backup system Configuration maintenance and troubleshooting of Time Attendance Machine (IDTI 201 ) Configuration maintenance of Panasonic PABX Telephone Central of TDA 200 Hybrid IP-PBX and VMS 50 ( Voice Processing System)
MS Axapta 2009 ERP Administration & Support

ERP Users, Users Groups, User Profiles, Roles, Privileges Creation and End Users Access Level Settings ERP Application Administration Including Installation, Upgrading and Troubleshooting ERP Application Security and Access Levels Management ERP Application Upgrading, Patching, Backup, Restoring, Recovering, Cloning and Performance Tuning. Enhancing the Application Way of Using and Load Balancing ERP End Users Basic Trainings and Presentations for Different Modules (Sales & Marketing, Finance, Purchasing, Inventory, MMC, HR & Admin) Trouble Shooting & Administration of ERP Different Modules

 Accounting Codes Opening in ERP for (Employees, Vendors, Customers, Accounting Codes, Items Codes, Employee Codes, Departments) Help to ERP Forms and Reports Testing and Debugging

Defense Housing Authority Pakistan

Position: Network/Hardware Engineer

Jul. 2007 May. 2010

Duties & Responsibilities:

Administer the responsibility of 24 x 7 system operations Karachi offices. Troubleshooting of problems encountered in daily operations. Identify potential problems before hand such as Server failure, power failures etc. Test new alternatives on the Test and Training system before implementing them on the main sites. Administration and maintenance of networks / Systems in Microsoft Windows 2003/2000/XP/Vista environments. Managing users and groups in Active Directory and implementing group policies. Installation, implementation, setting up and maintaining Domains Controller. Installation and configuration of hardware and software such as Antivirus, backup utilities, various clients customize software, emails clients etc. Configuration of Backups on DVDs. Remote Support setup using Remote Administrator & RDP (Remote Desktop Protocol). Looking after LAN of 100+ Nodes spread into whole building consisting of several 10/100/1000 3COM switches. Installation and implementation Microsoft Outlook and Outlook Express as email clients. Administration of Microsoft Internet Security and Acceleration (ISA) Server 2004. Providing all IT related support to end users. Installation and administration of manageable Symantec Norton Anti Virus. Symantec Ghost which is very useful in recovering systems when it fails. Maintain and manage the time attendance system by RFID Time & Access Control System for all employees in DHA. Working for control room security alarm system by using MS8000 Central Station Receiver

Maaz Designer Pvt Ltd Pakistan

Position: IT Coordinator

Sept. 2005 Jun. 2007

Duties & Responsibilities: Responsible for management, coordination and administration of executive office, as well as undertake more complex and

challenging assignments of high importance. Provide high quality of communication support including but not limited to; business communications such as letters, calls, memos, faxes and emails. Manage, prioritize, screen and monitor such ensure they are dealt with appropriately. Record, prepare and administer minutes of the meetings. Create and administer a system of follow up and reporting on items as agreed in the minutes. Research, follow up and prepare coordinated responses to issues, collate reports and draft replies and presentations as required. Handle and maintain confidential and sensitive information, data and records Prepare monthly Sales Report. Recommend actions to be taken on office expenditures such as equipment and supply needs Managing the entire network of over 400 computers in our 5 offices located in Karachi Troubleshooting day-to-day real life networking problems. Design and setup of entire Networking Systems of existing / potential clients. Backup operations and managing the Print Servers. Connectivity of MAAZ Packages i.e GL, Payroll & HRP To Database Servers inclusive of MS SQL Server 7.0, Sybase Enterprise And Oracle Database Server using ODBC, MDAC and Net Easy Configuration Information Technology Services and Support related to networking and hardware maintenance Database Administration and Network Administration. Managing Exchange Server for Internet users Follow-up on keeping up-to-date records of existing clients. Any other matter assigned by the Manager, Senior Manager. Setting up of wireless networks using D Link, Linksys, Netcom and Net gear routers & access points. Remote Support setup using Real VNC & RDP (Remote Desktop Protocol)

Professional Technical Course & Training Microsoft Certified Professional for the course of MCDST System Support from Kalsoft Academy, Pakistan
ID: 7106577

Short Course in Ms-Office , Computer Networking & Hardware Bright Scope Institute of Computer Technology (2 Months)

Mobilink GSM Pakistan Training Responsibilities Include:

Associate Core Network Technical (IN & VAS Engineering

Jun. 2004 July 2004

Operations Perform As An Associate.

Active participation of Nokia Siemens @vantage7.5 IN Platforms Supervised & coordinate @vantage platforms in Faisalabad , perform acceptance testing from various VLRs. Batch Creation/Deletion of subscribers. Daily routine checks. Alarms monitoring and reporting. Perform trouble shooting Monitoring of SS7 links with different entities. Backup & Restore tapes replacement. Coordinated various service upgrade activities. Monitoring of system resource CPU utilization. Customer complains. Subscriber Administration Jun. 2003 July 2003

Pakistan Telecommunication Pvt Ltd Training Responsibilities Include:

Broadband Technical Support (Operation Department): Managing the entire network of corporate customers DSL subscriber on the modems like Huwaei HG 510, Shiro, TE_831 series, ZTE-ZXDSL 831D and Zyxel Troubleshooting day-to-day real life networking problems. Design and setup of entire Networking Systems of existing / potential clients. Backup operations and managing the Print Servers. Information Technology Services and Support related to networking and hardware maintenance of Database Administration and Network Administration. Follow-up on keeping up-to-date records of existing clients and customers. Any other matter assigned by the Manager.

Intership
P.I.A (Computer Research Center) to get experience with building servers supporting and maintaining MS Widows and MS Office 2003 environments.

Other Computer Skills

Graphics: CAD/Engineering: Database: Operating System: Others:

Adobe Photoshop, Dream Weaver, Corel Draw, In page Microsoft Visio MS-Access , SQL Server 2005&2008 Working on different task of Linux & All Windows MS-Office

Seminars & Conferences

Certificate of Appreciation the Institution of Engineers Pakistan 21st Sep 04 MUET Auditorium.

International Telecom Conference 9th Aug 06 & 07 Karachi Expo Center, Pakistan I have attended Seminar of Microsoft PDC (Pakistan Developer Conference) for promotion of Computer in Pakistan and Software Development. In 2004, 2005 and 2006 I have also attended refresher course on Net Technology at Institute of Business & Technology BIZTEK, 20th January 2007. Conferences Attended: I have participated in the conference on Modern Trend in Marketing & Concept Development, hosted by SHAMROCK Communications and Conferences. In 2008. Participated in workshop Using Social Media to Market your Business in March 2010 hosted by TIE & P@SHA.