of e-Broking in stock market. This survey is carried out purely for the academic purpose. Hope you would spend your valuable time in going through the questionnaire and filling it up. Your kind contribution is heartily acknowledged. In anticipation, Thanking you for your cooperation, ( Ajay Kumar Shakya )
4) If yes, then in which alternative do you invest? Gold Mutual Fund Real Estate Bank FD Stock Market Others_______
5) Among the investment alternatives do you believe that Share Market is one of the best options to invest in? Yes No
6) Currently, through which trading firm are you dealing? ICICI Direct.com Angle Broking Share khan India bulls Motilal Oswal Karvy
8) Which mode of trading alternative do you use? Online Trading Offline Trading
9) Does your firm provide special software for online trading? Yes No
10) If you trade in derivative then in which instrument do you invest? Future Call Put Arbitrage
11) In which instrument of derivative segment do you trade? Indices future Stock future Indices Option Stock option
12) Which type of trader you are? Bullish Trader Bearish Trader
14) If you are Bullish trader then which strategy do you suggest for hedging? Buy Future, Buy Put, Sell Call Buy Future, Buy Put Only Buy Call, Buy Put at Distance Strike Price 15) Do you believe that one can earn from Derivatives? Yes No
16) Do you believe that one can earn from Derivatives? Yes No
17) Do you believe that one can earn from calls and puts than from future ? Yes No
18).Are you satisfied with the facilities given by your company? Yes No
19).If no then in which segment they should try to improve? Brokerage Rates Research/Tips
21) How did you come to know about equity related investment? Brokerage firms Investor friends & relatives Advertising & hoardings 22) Which factor do you consider most important while choosing an investment option? How quickly will I be able to increase wealth? The opportunity for steady growth The amount of monthly income the investment will generate The safety of investment principal 23) What is the investment horizon you prefer? Short term investment Long term investment Both
24) What is your percentage of your income do you invest in equity shares Below 5% 10 20% 25) Do you have Demat account? Yes No 5 10 % Above 20%
28) If yes, then which features of e-Broking you like the most? Instant Online Fund Transfer with Multiple Banks BSE, NSE, F & O, MCX and NCDEX in a single screen No installation required Advantages of mobility Intra day / Historical charts with various indicators 29) Is there any disadvantage of e-Broking? Yes No
30) If yes, then specify that __________________________________________________________________ __________________________________________________________________ 31) Give your comments on future scenario of e-Broking __________________________________________________________________ __________________________________________________________________ 32) Give marks the following as per your expectation from a financial service Provider? (0 to 10) Regular feedback low Brokerage/commission No. of branches in locality Transparent dealing high quality services No hidden cost/charges Goodwill
33) Satisfaction level with your Brokerage Organization Particulars Highly Dissatisfied Dissatisfied Neither Satisfied Satisfied Nor Dissatisfied Brokerage Tips (Intraday, Delivery, Investment) Trade Confirmation Flexibility (Fund transfer) Customer Support Speed of Service /Product Delivered Clarity of information or advice provided Time taken to respond to telephone enquiries Staff treating you as a valuable customer Overall Satisfaction Highly Satisfied
3) Occupation: Profession Employee 4) Yearly Income: Less than 2 lac more 5) Address and Phone No. : __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ Thank you for you kind cooperation 2 to 3.5 lacs 3.5 to 5 lacs 5 lacs or Businessman Others__________ Govt. Servant