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Hospital patient's satisfaction is one indicator of hospital services quality. It could be measured by observing the services of the important personals (doctors and nurses), admission dan billing services, medical and non medical facility by conducting such a research. Most research in Indonesia were conducted to analize the variables determined to the overall services of inpatient atau outpatient services or specified services by doctors and nurses.
Hospital patient's satisfaction is one indicator of hospital services quality. It could be measured by observing the services of the important personals (doctors and nurses), admission dan billing services, medical and non medical facility by conducting such a research. Most research in Indonesia were conducted to analize the variables determined to the overall services of inpatient atau outpatient services or specified services by doctors and nurses.
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Hospital patient's satisfaction is one indicator of hospital services quality. It could be measured by observing the services of the important personals (doctors and nurses), admission dan billing services, medical and non medical facility by conducting such a research. Most research in Indonesia were conducted to analize the variables determined to the overall services of inpatient atau outpatient services or specified services by doctors and nurses.
Hak Cipta:
Attribution Non-Commercial (BY-NC)
Format Tersedia
Unduh sebagai PDF, TXT atau baca online dari Scribd