CASE IV > MANAGEMENT INTERVIEW > > OBJECTIVE: To provide you with the opportunity to discuss and observe

management skills, issues and problems with a practicing manager. > > > One of the best ways to learn is to watch and talk to people who are actually performing the tasks or skill you wish to master. This is especially true if they are proficient and can explain their techniques. For example, weekend tennis players often find it very helpful to watch and listen to tips forms the pros. They many not be able to hit a better backhand the first out, but, with practice, their game usually improve. > > As you have already discovered from reading the text, management, like tennis, is composed of skills and activities. Since management is such a pervasive activity, you are probably acquainted with a "pro" in business they are called executive or managers. To help you learn about management and get some firsthand experience, gain access to a professional manager and set up an interview with his person. It may be a relative, friend or former superior or simply a manager with a business or industry in which you are interested. > > Try to spend at least one hour with this person and cover the items and questions listed below. If possible, also inquire whether you can observe the manager performing routine management task, such as conducting a meeting or taking with employees. This may give you an additional perspective on the nature

of management work. > > One of the first things you will learn as you set up and conduct the interview is how busy most managers are and how valuable their time is. Take advantage of this opportunity and be prepared for your interview. When you set up the interview and before you begin, explain the purpose of the interview: to give you the chance to talk to and observe a practicing manger so that you have a better foundation to study management. Most managers will be very cooperative and informative. > > The following are the requirements to be submitted (1) The Management Interview Report summarizing the answer with a 10-15 min video presentation of the interview. (2) Submit the report on a Short Plastic Business Folder with the fastener is located at the side of the folder. Once again, this exercise should help you to understand better the skills and functions of a manager and give you a chance to see how a manager approaches the job. > > > > > > > > > >

> MANAGEMENT INTERVIEW REPORT > > NAME OF ORGANIZATION: > MANAGER'S NAME: > MANAGER'S POSITION: > > Organization Issues > > 1. What are major products or services of your organization? > 2. To whom is these product sold or services delivered? > 3. How is your organization structured? Do you have an organization chart? > > The Manager's Job > > 1. In terms of the overall structure of the organization, where is your position located? > 2. What are your major activities and functions > 3. Do you have specific goals that you attempt to achieve? If so, how were these goals developed? > 4. How many individuals are responsible to you and what are their primary activities? > 5. Describe your management philosophy or approach to management. How did you develop this approach? > > Goal-setting Activities: >

> 1. Do your subordinates have specific goals to achieve? Why or why not? > 2. If so, how are these goals developed? > 3. If so, are your subordinates able to achieve their goals consistently? Why or why not? > > Decision Making Activities > > 1. How do you make important decisions? Do you have a specific process that you attempt to follow? > 2. Do you usually make important decisions by yourself, seek input form others, or let subordinates make them? Why do you use this approach to decision making? > 3. In your opinion, what makes a good decision and a good decision maker? > > Interpersonal Relations: > > 1. How do you attempt to motivate subordinates? Why do you use this approach? > 2. How do you communicate with your superiors? With your subordinates? Why do use these techniques? > 3. How important are leadership skills to the success of an organization or work unit? > > > > >

> Planning Activities: > > 1. Do you develop plans for your work units? If so, what approach do you take to planning? > 2. Do you involve subordinates in the planning process? > 3. What are the time horizons of you plans? > 4. Are your plans and goals specific and quantified, or more general? > 5. What are the benefits or drawbacks of goral setting and planning? > 6. Do you use these plans and goals in the evaluation of your work unit or your subordinates > > Critical Performance Characteristics > > 1. Does your organization develop specific criteria to evaluate performance? If so, what are these criteria? > 2. What are the critical characteristics of your job and your situation that influence the way you fulfill your responsibilities? > 3. Have these characteristics changed over time? If so, how have they changed? How have these changes influenced your approach to management? >

yung mga questions ba dito yun na mismo yung gagamitin pang-interview?

thank you