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David J. Ouellette Wakefield MA 01880 617-797-4772 daveo4401@yahoo.

com Summary: I am seeking role as a Technical Consultant or Account Manager, utilizing my technical skills as a liaison with customers in the areas of Hardware, Software, Data Center, or SAAS solutions. Specialize in delivering solutions to customers on an in-depth technology level. Ability to grasp technology solutions and in-turn convey them to others. Strong presentation and written communication skills. Worked with IT decision makers in Higher Education, State and Local Government accounts. 2011 Product Specialist B2BMSP a startup SAAS company marketing to VARs Part time consulting role Responsible for IT Management/Monitoring Software Discussed product features with customers Worked with vendor on product capabilities and features 2010 - 2011 President/Owner - Brightstar Home Care a franchised home care business, which I sold in 2011 after 18 months of operation Started a home care franchise business. Worked directly a variety of referral agencies for nursing and nursing aid care help in the home. Worked with families understanding the needs of family members for home care. Responsible for all aspects of business operation, including billing and payroll. Supervised Director of Nursing and staff. Business operation resulted in significant care being provided to many elderly and hospice care patients. 2006 - 2009 Systems Consultant at Dell Computer Corporation - Pre-sales architect for Dells Enterprise Technology solutions with State, Local government and Education customers. Presentation of Dells vision on technical solutions Detailed understanding and analysis of customers IT environment Recommendations of solutions from Dells portfolio of products, both from Dells product solutions and their alliance partners for IT infrastructure, servers, virtualization, and storage Worked extensively with Equallogic, EMC, VMWare, Dell Blade solutions Responsible for pro-actively reaching out to customers, and involved in territory accountability for quarterly attainment. Attained or exceeded quota in 9 of 11 quarters Results of work effort resulted in analysis of customers data center requirements and recommendations leading to additional enterprise equipment sales.

1997 - 2005 Solutions Architect at HP/Compaq - Pre-sales engagement regarding HP technology solutions with HP State Government, and Education customers. Met or exceeded quota as part of a national team responsible for obtaining sales goals. Presentations of HP enterprise technology solutions, servers, storage, desktop and management software Advising customers on best solutions for IT requirements utilizing HP blade servers, MSA and EVA storage, system manageability and personal systems Designed and configured systems for customers, as well as supported customers with a variety of issues regarding implementation of HP technology. Results of work effort resulted in analysis of customers data center requirements and recommendations leading to additional HP enterprise equipment sales. 1996 Systems Support Analyst at Digital Equipment Corporation Remote support of Digital Servers. Worked with customers in configuration and support of Digital servers, RAID system design and system configuration Efforts resulted in successful deployment of DEC servers to USPS throughout the country. 1994 - 1995 Service Support Representative at Digital Equipment Corporation Performed on-site repair of servers, networking gear, and personal computers. Specific responsibility for system maintenance for mission-critical customers. 1991- 1993 Network Support Engineer at Honeywell - Bull Remote support of Network Systems, support of Networked servers and 3Com networking equipment within a call center environment. Education University of Massachusetts at Lowell BS, MIS Sep 1977 - Jun 1982 University of Massachusetts Bachelor of Science in Management Information Systems Core Competencies: Strong customer facing and presentation skills. Worked with Equallogic and EMC Storage, VMWare, Dell HP servers and blades Certified in VMWare as a VTSP in ESX 4.0 Vsphere, and Dell/Equallogic storage. Skilled with Visio, Powerpoint, and Excel.