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Demonstrative Communication

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Demonstrative Communication Nicole Mills

Demonstrative Communication BCOM/275 02/13/2012 [Do not abbreviate the date; write it out ] Mark Trollinger

Demonstrative Communication Demonstrative Communication Research has shown that 93 percent [Use the symbol with numerals--93%] of communication is unspoken or unwritten ("Maximumadvantage", [Place commas and periods

inside quotation marks] [A period or comma goes inside the closing quotation mark] 2011). Words make up a mere seven percent of communication, while ["While" is accurate in linking simultaneous events (meaning "during"), but if that is not the case here, use "although," "whereas," "and," or "but"] tone of voice makes up 38 percent [Use %] and physiology 55 percent [Use %] ("Maximumadvantage", [Place commas and periods inside quotation marks] [A period or comma goes inside the closing quotation mark] 2011). Demonstrative communication includes nonverbal and unwritten communication and involves things [Vague: "things" is a wording gimmick to avoid further description; rewrite for clarity] such as appearance, physical space, gestures, posture, facial expressions, eye contact, and tone of voice. Demonstrative communication is the process of sending and receiving messages, a process by which information is exchanged [The passive voice is a form of "be" (is) and a participle (exchanged). Over-use of the passive voice can make paragraphs officious and tedious to read. Prefer the active voice. For example, passive voice = The paper was completed on time. Active voice = the student completed the paper on time. See Center for Writing Excellence > Tutorials & Guides > Grammar & Writing Guides > Active & passive voice] between individuals through a common system of signs, symbols, or behavior (Merriam-Webster, [A period or comma goes inside the closing quotation mark] 2012). The expression of the sender plays a significant role in how the receiver will interpret the message. Demonstrative communication can be effective or ineffective, positive or negative, for the sender and [Insert a comma before this word if this is the last in a list of more than two -- or if it begins a new

Demonstrative Communication clause] receiver. Demonstrative communication involves active listening and responding to complete the process. Effective or Ineffective Effective communication is the basis for constructive interactions in both social and business

settings. To be defined [Passive voice ] as an individual, share ideas, or present opinions, a person must possess good verbal and nonverbal communication skills. Communication skills are equally important for the receiver to have. According to "Livestrong.com" (2012), In accordance with Missouri Western State University's Laurel J. Dunn, you can decipher non-verbal communication beginning in early childhood, but your interpretation becomes more accurate as you grow older. Nonverbal cues are responsible for the vast majority of the message you send. Even if your verbal message is flawless, you still might communicate ineffectively. For example, if you are interviewing for a job and have excellent experience, education and appearance, you still might not get the job because you rarely make eye contact or look at the clock several times during the interview (Effective Verbal & Non-Verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] Communication). Because communication is predominately [The preferred spelling is "predominantly" ] non-verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] , a person will have a positive response to a negative comment if the sender presents the message with a welcoming smile, happy tone of voice, and direct eye contact. When the message conflicts with the senders non-verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] message, the communication become ineffective. However, when the senders nonverbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] interaction coincides with the message, the communication can be more effective.

Demonstrative Communication

Positive or Negative A message can have a positive or negative affect [Check spelling--"affect" is a verb--it changes something (Weather affects human moods); "effect" is a noun, the result of some action (The effect of the weather can be mood changes)] depending on how it is communicated [Passive voice ] . If the communication was [In a conditional phrase (which is a conjecture that may not turn out to be true), use the subjunctive tense (were)] handled [Passive voice ] effectively, unfortunate circumstances can have a positive outcome. However, if communication is handled [Passive voice ] poorly, even a positive situation can have a negative result. Non-verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] gestures and tones are more important than words alone. For example, a manager may have to demote an employee because he or she is unable to [Writing suggestion--Simplify the sentence by shortening "unable to" to "cannot," "could not," etc.] keep up with the workload. If presented in an enriching manner, the bad news may still result in a positive outcome. The employee may find relief in the demotion, rather than becoming upset with the company. In contrast, a positive situation, such as an award may not have a positive outcome if presented in disapproving way. The employee, although being [Doctoral rule (but good advice for any academic writer)--If not a noun (as in "human being"), the word "Being" is hard to imagine; it means "existing." Try to rewrite this without using "being"--with action words like "attending," "working," "living," "experiencing," simply "as"--or even removing "being" completely] recognized for his or her efforts, may [Remove comma] believe the manager does not think he or she deserves the award. Listening and Responding

Demonstrative Communication The University of Colorado has found that people are often distracted [Passive voice ] by other stimuli when they are supposed [Passive voice ] to be listening to the presenter. During an argument, people frequently formulate a response while the other person is still speaking. This creates misunderstanding, as a portion of the message remains unheard by the receiver. Active listening involves clearing ones mind of distractions and focusing exclusively on the person talking. Once the speaker has finished talking, the person listening should summarize what he or

she has said before replying or rebutting (Livestrong.com, [A period or comma goes inside the closing quotation mark] 2012). Active listening can help bridge the gap between effective verbal and non-verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] communication (Livestrong.com, [A period or comma goes inside the closing quotation mark] 2012). People often respond by what they see, not necessarily by what they are told. Constructive feedback is an essential element of the communication process. For example, if a person gives a co-worker [Spell as one word without hyphen] a stick of mint gum, they [Check pronoun agreement--if "they" refers to "worker" (or a singular subject), it should be singular, too (he or she) and perhaps require adjusting the following verb] might be hinting that he or she has bad breathe without saying it in words. It is important that the receiver does not become defensive, and accepts the feedback with a positive attitude. Conclusion The majority of communication encompasses body language, physiology, and non-verbal [Check spelling: The prefix "non" is attached to the word (no blank space or hyphen)] communication. Effective communication establishes healthy relationships in social, personal, and work environments. Through effective verbal and nonverbal communication, a person can share ideas, offer opinions, teach, and define the person as an individual. An individual can undoubtedly

Demonstrative Communication

understand [Avoid splitting a verb (understand) from its modal (can). Try "...can understand undoubtedly" or "undoubtedly can understand"] co-workers [Spell as one word without hyphen] , family, and friends if he or she is an effective communicator. Without valuable verbal abilities, a person is unable to [Writing suggestion--Simplify the sentence by shortening "unable to" to "cannot," "could not," etc.] provide correct and unambiguous information to others, or understand information provided to them [Check pronoun agreement--if "them" refers to "person" (or a singular subject), it should be singular, too (him or her)] . It is imperative to provide the accurate verbal information, because [Remove comma; "because" is not a conjunction] one mistaken word can transform a message, causing problems ranging from hurt feelings to major catastrophes.

Demonstrative Communication References

Maximumadvantage. (2011). Retrieved from http://www.maximumadvantage.com/nonverbalcommunication/non-verbal-communication-demonstration.html Merriam-Webster. (2012). Retrieved from http://www.merriamwebster.com/dictionary/communication

LIVESTRONG.COM. (2012). Retrieved from http://www.livestrong.com/article/192035-effective-verbal-non-verbal-communication/

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