Department of management (2rd year) Management Information Systems (mgmt 342) assignment 1 Guidelines *consult

your reference books and any other relevant materials to answer the following questions. The answers must be well elaborated and in essay form. *presentation sessions will be arranged for you to share your work with other students, so try to produce quality report (12-13 pages).you can include figures and diagrams if you like to support your answers. In the end you MUST identify all your sources of information to prepare your report (i.e. mention the reference books, articles, publications and websites referred.)

Questions
1. How can a manager demonstrate that he or she is a responsible end user of information systems? Assume the manager himself uses appropriate information systems that suit his/ her work responsibility as well as manages subordinates who relay on information systems of various types.( in relation to info. Syst. Resources) 2. How can information systems erect barriers to entry, increase switching costs and lock in customers as one mechanism of capitalizing on a firms strategic advantage? Use real life business examples to support your answers. 3. Elaborate the following topics -systems approach to problem solving -the systems approach and its basic steps -The systems development life cycle, its importance and the five steps in the traditional information systems development cycle. 4. Why is security an important issue in the use and management of information systems? Consider transaction processing systems, decision support systems & strategic information systems to present the prevalent risks and threats. Associated with this, what measures can be taken to avoid the actualization of the risks and threats you mentioned? (Relate your answers with the discussions we have had regarding quality of information, failure of information systems and the fundamental knowledge areas of MIS) 5. At one time, a person called Gary Halbert said Nothing in business (or life) is more expensive than bad information. Why do you think he said so? Do you support his opinion? Justify your answers.

6. There are a lot of situations where information technology touches our lives every day in a personal way. Many interesting and practical uses of IT have recently surfaced to make our lives richer and more entertaining. Some of these applications are mentioned below.try to find out what they are and explain them from your experiences. *Instant Messaging and social networking *Internet Telephony *multimedia downloads form the internet *Wireless connection and Networks 7. Changes occurring in the business world affect the use of information technology. They are driving the economy and changing the way business is done. Explain the trends listed below as to how they affect the use of information systems in organizations. *mergers and acquisitions *globalization and internationalization *decentralization and small businesses 8. discuss about the management information value chain, its elements, and how it is related with the value chain of organizations. 9. e-Government/ Governance is a way for governments to use new technologies to provide people with more convenient access to government information and services, to improve the quality of the services and to provide greater opportunities to participate in democratic institutions and processes. Although it might be new to our country, many nations have been benefiting from it recently. Why it is important in todays society? What are its benefits? What are its basic components? What kind of challenges do governments face in developing and implementing e-governance systems? *Select one country which implemented e-governance and present how the governmental institutions are benefiting from this practice. E.g. USA, India and Thailand.