ARBES
OBS
ARBES OBS can be used in conjunction with ARBES TOPAS (a portfolio management system), the ARBES FEIS accounting system and the ARBES CRM system. The full combination of these systems renders a complete platform for comprehensive support of bank or payment provider processes.
KEY FEATURES
Continuous operation 24/7 Modular structure Parameter-driven core banking module Multi-currency, multi-language, multi-product environment Integrated G/L accounting Internet and multi-generation Mobile Banking modules Special modules for Payment Providers Support for ePayments and microPayments Light-weight module for branches and third-party external partners Robust reporting engine for on-demand and automated reporting Impenetrable security, system topology, client and staff identication and authentication, automatically generated audit log trail Automated system monitoring status of all system components, security attacks and suspicious client or staff activity Flexible and scalable architecture and topology from a single server to a complex multi-server fail-over environment Proven rapid implementation Comprehensive training program On-site and remote post-implementation support
ARBES OBS
System description
ARBES OBS is a modular system. Individual modules can be freely combined according to the specic needs of the bank or payment provider. Additional modules can be added gradually as needed by the OBS client or when the client becomes ready for implementation. This exibility makes it possible to start with a set of key modules and to continue step-by-step up to the complete coverage of company processes. All modules share a common central database. All data is kept in the database in singular form with no duplication or replication necessary. This ensures data consistency and efciency. Specify the individuals that are to have access to an account and dene complex rules for account manipulation (entering transactions, depositing or withdrawing cash, obtaining account information such as transaction history or a current balance) over any supported communication channel for an unlimited number of persons The standard account properties can be extended by custom tailored bank-specic attributes that can later be used to automate such specic tasks as due diligence verication, account opening workow processes, etc. All changes of the account parameters are automatically veried and tracked into the system audit log.
CORE
The core module is the main building block providing the functionality for accounts, transactions and the audit trail. The module denes the core data structures used by all other modules. The core module is required in all implementation scenarios except when a bank wants to use its own legacy system and use just the ARBES OBS Internet and Mobile Banking modules.
Transactions
ARBES OBS automatically processes transactions originated by the bank staff, clients over the direct communication channels and by the system itself (fees, interests, deposits, loan maturity, etc.). Processing is launched periodically in congurable intervals. Transaction processing works in several steps: Complex validation of manipulation rules, limits, overdrafts and statuses of all accounts used in a transaction. ARBES OBS supports 4-eye conrmation a transaction exceeding the 4-eye limit set on a debited account will generate a request for approval by an appointed BO ofcial. Creation of transaction log records affecting credit and debit account balances. Currency conversion is processed automatically if required. Currency rates are taken from current bank currency rates or they can be specied for an individual transaction. Calculation and processing of transaction fees depending on the transaction type, currency, account type, communication channel and conversion. Generation of notication messages. Messages can be generated when a transaction is processed or failed to be processed and can be sent over any supported communication channel (e-mail, fax, GSM-SMS, call center, etc.).
Accounts
ARBES OBS administers all types of accounts (current, deposit, loan, escrow, duciary, internal, G/L and others), all with multi-currency behavior. The system makes it possible to: Set the highly exible and congurable type and behavior of an account Attach an account to a precongured fee and interest structure, either by type or individually; the accounts can be grouped to optimize the fee and interest strategy List the allowed contra-accounts that can be credited from an account Specify a limit for 4-eye conrmation; any transaction debiting an account more than the specied limit will automatically require the approval of an appointed bank BO ofcial Specify account overdraft limits Specify the period for account statement generation and distribution Administer payment cards issued for an account
ARBES OBS
ARBES OBS offers wide-ranging support for standing orders, wire transfers, direct debits, collections, cash operations, currency conversions, internal G/L transactions and other types of transactions. ARBES OBS also processes holds transactions decreasing the available account balance but leaving the current balance intact. Holds are used internally, for example, to keep track of preauthorized amounts stemming from payment card authorizations. Transaction processing automatically detects and executes EOD, EOW, EOM and EOY operations. All operations with transactions, both human and system initiated, are automatically recorded into the system audit trail log.
Records in the trail can be periodically and automatically scanned for system inefciencies, errors in processing or for suspicious staff or client activities. Reports of such ndings are then automatically sent to the system administrators, security specialists, etc.
System administration
ARBES OBS is a parameter-driven system. The products and their behavior are not hard coded but rather driven by parameters. The system administration allows for the denition of all parameters and the introduction of new products and services, new fee and interest structures, new languages, currencies, etc., all in a secure and user-friendly environment. System administration also allows for user management. Users can be assigned to roles; access rights for more than 100 system-provided operations can be derived from the roles or assigned on an individual basis.
Audit trail
The audit trail automatically keeps track of all operations and changes made by bank staff, clients and batch processes over any communication channel. The audit trail makes it possible to recreate any historical information as it was at any specied time in the past.
Term deposits
ARBES OBS supports term deposits of many various types plain term deposit maturing on date or on call, revolving term deposits, saving term deposits and others. All operations with term deposits are automated. ARBES OBS also supports non-standard operations such as premature termination or partial withdrawal. Term deposit details and history are integral parts of the consolidated account statements.
Loans
ARBES OBS administers exible customizable types of loans. The specic loans and combinations of loan and term deposit products can be supported. All operations are automated and projected into the G/L.
ARBES OBS
e COMMERCE MODULE
The ARBES OBS eCommerce module provides B2C and B2B functionality. The module exposes automated secured Internet XML interfaces allowing eShops to automate ePayments for their tangible and non-tangible goods and services. The interface allows both single individual payments and combined payments stemming from microPayments. The nancial ow between the bank (payment provider) and the eShop is optimized to keep external bank charges to a minimum. The communication between eShops and the ARBES OBS systems is fully automated, XML-based and digitally signed.
ARBES OBS
ARBES OBS Mobile Banking implements the functionality in technologies brought about by several mobile generations: Plain SMS Banking SIM Toolkit Banking Java Banking WAP Banking PDA Internet Banking All technologies provide secure and immediate access to sensitive client banking data and also allow active operations. All methods of mobile banking (except for plain SMS) communicate in an encrypted manner.
SECURITY
is always the number one priority at ARBES
QUALITY OF DATA SECURITY
The architecture of the ARBES information systems and the expertise in the creation of banking applications is based on the following principles and technologies: Proven ORACLE database technology as an ORACLE Certied Partner, ARBES has access to the latest security developments and database products and our qualied specialists are continuously trained. Secure Socket Layer (SSL) for all Internet-based connections. All data changes are logged on the central database level. The central access right control system allows for the information system administrator to assign user access rights depending on the type of user. It is possible to activate the 4-eyes principle for processes and records to be approved by multiple users in selected, operationally strategic ARBES applications. Disaster recovery ARBES offers consultation and methodology design for disaster situation solutions for which it is necessary to restore system activity, restore data or activate a backup work location.
IMPLEMENTATION
The implementation process of information systems, the subsequent service support and the maintenance of installations are all managed in accordance with methodology that fully complies with ISO 9001:2000 standards. A part of the preparation of a new ARBES solution is always a pre-implementation analysis of the processes and business activities of the user organization, carried out as an implementation study. This analysis essentially eliminates potential project defects and species the key details required by the client organization in a timely manner and without subsequent difculties.
ARBES OBS
ARBES
Accomplished Solutions
COMPANY PROFILE
ARBES Group, established in 1991, is a European Software Provider which has developed a wide range of highly-scalable and exible software solutions for Banking & Finance and Accounting & Financial Control. As a result, ARBES has extensive experience in software solution design, development, support and maintenance. The family of ARBES information systems includes a wide range of solutions for Retail and Private Banking, Portfolio Management, Brokerage, Collective Investment Management Transfer Agency, Financial Leasing and Factoring, Client Relationship Management and Enterprise Resource Planning with strong domain expertise in Accounting. Operating from London and Prague, the latter being the site of its main development base, ARBES offers the advantage of being easily accessible to international clients, providing highly professional cost-effective software development as well as IT consulting services.
QUALITY STANDARDS
All ARBES implementations and services are delivered by using project mechanisms in full adherence to ISO 9000 standards. The ISO 9001:2000 certicate was approved by DNV for Providing of software development and sales including all related services as well as for Providing of IT professionals according to customer demands needed for development, implementation and project management in the eld of information systems.
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