WEB AND WORKSHOP 1B

Sommaire
2984 : English Alphabet 583 : The pronunciation of the English alphabet 614 : Reservations 662 : Spelling - Practicing pronounciation 779 : Hello, how are you? 708 : Saying goodbye 2988 : The verb 'To be' present tense 2989 : The verb 'to have' in the present tense 587 : To be / have 594 : Giving personal information 617 : Introducing yourself 748 : Introducing oneself 2985 : Understanding Numbers 2987 : Dates & Numbers 3006 : Ordinal Numbers 629 : Cardinal and ordinal 586 : Saying the date 584 : Telephone Numbers 2986 : Telling Time 585 : Telling the time 608 : Dates and times 602 : Making appointments 636 : Making appointments 2993 : present simple - 3rd person 2994 : Present Simple 639 : Present simple & adverbs of frequency 593 : Adverbs of frequency-always, sometimes, never 589 : Present simple- use of the first person 590 : Present simple-go through the conjugation 2990 : The verb 'to have' in the present tense - Interrogative 2995 : Present Simple & WH questions 591 : Present simple-Do auxiliary and wh questions 595 : Asking for personal information 607 : Asking for information-questions about place, time... 592 : Adverbs of frequency-asking questions 631 : Asking for information (the importance of intonation) 3019 : Making Comparisons 653 : Making Comparisons 628 : Large Numbers 627 : Exchange rates & tel. no's 715 : Making comparisons 1 3009 : Present Continuous 640 : Present continuous 3010 : present simple v.Present continuous 642 : Present simple and present continuous 834 : Weather 693 : Greeting visitors 3020 : Ordering in a Restaurant 3021 : Understanding a Menu 658 : On the menu 744 : Food 745 : Restaurants and menus 746 : Prepared to your taste 641 : Present continuous (future action) 3421 : Let's / Shall 654 : Future: will 3001 : Simple Telephone Calls 3002 : Taking a message on the Telephone 3003 : Leaving a message 3004 : Telephone Language (getting through) 618 : Simple telephone calls in English 619 : Telephone Language (leaving and taking a message) 5 8 10 12 14 16 18 22 26 28 29 31 34 38 41 44 47 50 52 56 58 60 62 64 67 70 72 74 76 78 81 84 87 89 91 93 95 100 102 104 106 108 112 115 119 121 123 125 128 133 134 137 142 144 146 150 152 155 158 161 164 166

620 : Telephone Language (getting through) 3016 : Past simple - to be / regular verbs 3017 : Past Simple Irregular verbs 3018 : Past Simple 3 650 : Past simple 1-1 651 : Past simple 2-1 652 : Past simple 3-1 704 : Expressing preference 705 : Making requests and expressing preference

169 171 174 178 181 183 185 189 191

2984 S Beginner

The English Alphabet

Objectives
Text Comprehension: To understand spelling in a typical conversation To learn the alphabet To be able to spell words using the alphabet

Dialog
Context: A man is spelling information over the phone.
Woman John Woman John Woman John Can you spell your name, please? Yes, it's John Garrett. My first name is John, J-O-H-N. My last name is Garrett, G-A-R-R-E-T-T. Can you spell your address, please? It's 30 Younkers Lane. That's Younkers, Y-O-U-N-K-E- R-S Lane. Can you spell your City and State, please? Yes, I live in Tucson, T-U-C-S-O-N, Arizona, A-R-I-Z-O-N-A.

Illustration
Go through this pronunciation guide to the English alphabet with your instructor. Listen to your instructor repeat the letter. Pay attention to vowel sounds (i and e) and some confusing consonants like : j and g.

Practice
Practice 1 : Spelling
TASK: Spell each of the names below to your teacher.
1. 2. 3. 4. 5. 6. Barnaby Jones Denise Buckley Phillip Marlow Godfrey Zaide Xavier Young Michelle d'Auteuil

Practice 2 : Listening
TASK: Spell a name, and your teacher will tell you the corresponding number.
1. 2. 3. 4. 5. Ivy Gambon Laura Norton Morton Gambley Kirsty Cunningham Fred Flinterstone

Practice 3 : Missing Words

TASK: Ask your teacher to spell the names that are missing.
Useful Expressions: Can you spell name/ number _______ , please ? Can you spell the name of ____________ , please ? 1. ______________________ 2. ______________ Norton 3. Morton ______________ 4. ______________ Cunningham 5. Fred ______________

Transfer
Context : Spelling over the phone
Useful Expressions Can you spell the name of _________ ,please ?

1. Ask your teacher to spell: The name of his/her home town. The name of his/her street. 2. Tell your teacher how to spell: The make of your car, The name of the street outside your office, The name of the president of France, The name of your favourite dish, The name of a fast food restaurant, The name of your pet, The name of a famous actor/actress.

Telelangue / World Speaking - 2011

The pronunciation of the English alphabet

583S
Telelangue

Introduction
This unit deals with the pronunciation of the English alphabet and spelling.

Illustration
Pronunciation guide (bold type) to the English alphabet:

Practice 1
Now spell these names to your teacher: 1 Barnaby Jones 2 Denise Buckley 3 Phillip Marlow 4 Godfrey Zaide 5 Xavier Young 6 7 8 9 10 Ivy Gambon Laura Norton Morton Gambley Kirsty Cunningham Fred Flintstone 11 12 13 14 15 Donald Dreyfuss Quincy Ronalds Vince Walters Harold Jenkins Maria Anderson

Practice 2
Spell these names and abbreviations: rue du Marchal Foch place d'Estienne d'Orves quai de Grenelle CERAM R.A.T.P. Note: 'Honor' - capital H.....with an accent on the 'e' 'd'Auteuil' - 'd' apostrophe 'A'....

Transfer
1. Ask your teacher to spell: The name of his/her home town. The name of his/her street. 2. Tell your teacher how to spell: Your mother's maiden name, The name of your car, The name of the street outside your office, The name of the first president of France, The name of the first president of the United States, The name of your favourite food, The name of a fast food restaurant, The name of Tintin's dog, The name of a famous French actor.

Reservations
614S
Telelangue

Introduction
This unit is about spelling names on the telephone. Spelling people's names is important for taking and confirming reservations. Say the names of the letters after your teacher. LETTER a b c d e f g h i j k l m NAME ENGLISH SOUND FRENCH SOUND day ds be bi see i deep dit see i effort f G.I. dji tche eye aille Jay djai Kay quai elephant elle them m CODE WORD LETTER alpha bravo Charlie delta echo foxtrot golf hotel India Juliet kilo Lima Mike n o p q r s t u v w x y z NAME ENGLISH SOUND FRENCH SOUND enter n o'clock o Peter pis cue qui-ou are are estimate s tea petit you iou veal vie double 'u' de-b l-iou expert expert why o-aille zeal Z (UK) / ZI (US) CODE WORD November Oscar papa Quebec Romeo Sierra tango uniform Victor whisKey x-ray Yankee Zulu

Illustration
Listen: GUEST: RECEPTION: GUEST: RECEPTION: GUEST: My name is Bell. I have a reservation. How do you spell your name please? B, E, double L. Mr Bill? No, Mr Bell. B, E (as in Echo). L, L. Bell.

Practice 1
Which name did you teacher spell - (a) or (b)? 1. a) Paine 2. a) Phelps 3. a) Winn 4. a) Saito 5. a) Gill 6. a) Rio 7. a) Ginkes 8. a) Higashi b) Payne b) Philips b) Wynn b) Siato b) Jill b) Ryo b) Jinkes b) Hijashe

10

Practice 2
Spell these family names to you teacher. 1. 2. 3. 4. 5. Utley Yeats Girtin Jiminez Whittier 6. 7. 8. 9 10. Tokozumi Watanabe Gillespie Schnitzler Schiaparelli

Transfer
1. Spell your name and the names of your colleagues. 2. Repeat and spell the words your teacher gives.

11

Spelling-practicing pronounciation
662S
Telelangue

Introduction
Everyone has problems spelling in a foreign language. First Practice the pronunciation of the different letters in English:

Practice 1
Now read these logos to your teacher: IBM BMW JVC ITT SAS

JAL TWA Note: If you do not know the meaning of a set of initials (e.g. B.B.C.), you can ask: What does 'B.B.C' stand for? To explain what the letters 'B.B.C.' stand for you can say: 'BBC' stands for the British Broadcasting Corporation.

Practice 2
Now Practice giving the spelling of these different names and addresses to your teacher:
RYOKIO WATANABE 5-12-6 KINKAKU-JI CHO KANAGAWA-KU 250 JAPAN RONALD JONES 546 PENNSYLVANIA AVE WASHINGTON, D.C. 20012 USA ZEIGFRIED MULLER HERFORDER LANDSTRASSE 120 - 125 4800 BIELEFELD GERMANY PABLO MARTINEZ TORREGALINDO, 576 MADRID 16 SPAIN

12

Practice 3
Now read the following messages. Your teacher will interrupt you if necessary and ask you to spell certain words. 1. Hello, I'd like to leave a message for Mr.Giggens, please. My name is ....................... Could you ask Mr.Giggens to send a copy of the A.C.I. annual report for last year to Ms. Delpey at the following address - Socit des Etablissements Montessury, 42 avenue d'Eylau, 75016 PARIS or he can also e-mail it to her on gisele.delpey@montessury.fr. Thank you. 2. Good morning, I'm phoning to give you the names of the hotels you asked for in your last letter. I suggest you stay in Sarlat. There are two good hotels: One is l'Htellerie Meysset, in les Hauteurs de Sarlat, the other is I'Hotel Verperie which has a website www.verperie-hotel.com. 3. Hi, I have an order for the Wholesale Wire Co. Ltd. in Gloucester, England. They want 5.000 metres of grade 'A', steel wire. Please deliver it to their Bristol depot at 44 Whiteladies Road, Bristol BL16 9AX.

Practice 4
Explain to your teacher what the following acronyms stand for (in English). 1. N.A.T.O 6. C.I.A 2. U.S.A 7. F.B.I 3. E.U. 8. O.P.E.C 4. U.N.O 9. U.K 5. W.H.O 10. V.I.P

Transfer
Are there any well-known addresses in France. Do you have a favourite restaurant you would recommend? Give your teacher a few. He / she will also give you a few.

13

Hello, how are you?

779S
Telelangue

Introduction
When is the only time you can say 'How do you do' to someone? Is it a question?

Illustration
The following dialogues take place during an international conference. You are A and your teacher is B.

First meeting
A: How do you do. My name's Jean Peters.
B: Nice to meet you. Mine's John, John Mann. How long have you been here? A: A couple of hours. What about you? B: Oh, I've only just arrived. Next meeting - next day during a coffee break:

A: Hello. John, isn't it?

Yes, that's right. Nice to see you again. What do you think of it so far? A: Not bad. But I could do with a few more practical ideas ... 3rd meeting - next day during the evening: B:

A: Hello, John. How are you?

B: Fine. And you? A: So so. These conferences are hard work. I could do with a drink. What about you? B: Good idea. I'll join you in the bar in just a moment. The expressions above could be classified like this:

INITIATING
IntroductionS CONVERSATION CUE NEXT MEETING GREETING INVITATION How do you do. My name's ... How long have you been here? What do you think of it? Hello! John, isn't it? Hello, John. How are you? What about a drink?

RESPONDING
Nice to meet you. Mine's... Two hours. What about you? Not bad,... Yes, that's right Fine. And you? Good idea.

14

Practice 1
You and your teacher are attending a conference called Business Communication 2010. You strike up a conversation after one of the presentations. You have never met before, but you realise after a while that you know each other quite well. Use the prompts to reconstruct the conversation. Teacher: Hello. My name's.................................... I'm.......................................... I'm................................................ Just a minute: don't we know each other? You: I don't think we've met, but we've spoken on the phone. Teacher: ...................... ...................... ...................... ...................... ... What / think / conference / so far? You: Teacher: ...................... ...................... ...................... ...................... ... Drink? You: Teacher: ...................... ...................... ...................... ...................... ... See / there. You:

Practice 2
You and your teacher are still at the same conference. What would you say in these Situations? 1. You meet by chance on the morning of the next day. Greet your teacher and suggest a coffee. 2. You see each other later in the day. You're feeling tired. 3. You see each other on the next day. You say you're thinking about leaving the conference early.

Transfer
You have been attending another conference, this time on Corporate culture. At the end of the day, there is a cocktail party. Introduce yourself and strike up a conversation with the following people: The main speaker, whose name is Cutler. He / She talked about stress at work. A participant who asked an interesting question during one of the papers about quality circles.

15

Saying goodbye
708S
Telelangue

Introduction
In this unit we are going to look at different ways of saying goodbye, or terminating a conversation. This includes not only the final words in a conversation, but also the words which signal that you are going to end the conversation shortly. We will look at language appropriate for both face to face meetings and telephone conversations, and for both formal and informal Situations.

Illustration
Read the following exchanges to your teacher and say whether you think they are formal or informal, on the telephone, or face to face, or either. A Well, it's been a pleasure to have met you, I hope we shall meet again. B Yes indeed, I hope so too. A I think we've covered everything, don't you? B Er - there is just one more thing... A That's about it for today, I think. I'm going home. B Yes, it's been a long day. A Well, I must go now I'm afraid, I've got a meeting with the finance department. It's been interesting to talk to you - er, perhaps you'll call me again if there are any other things we should discuss before our meeting. B No, I don't think so. Right, I'll look forward to seeing you. A Oh! Look at the time! I must go - I'll be back later! B Okay, see you then A It's getting rather late, I ought to go now. B Yes, well, thank you for coming. We'll be in touch.

Practice 1
In the two columns below are some pairs of formal and informal expressions used in saying goodbye. Match the informal expressions on the right with the formal expressions on the left, and give your teacher your answers. Example: Sentence 1. "Well, it's been nice meeting you" goes with Sentence F. "It's been great meeting you". Formal Informal 1. Well, it's been nice meeting you. Anything else? 2. I'm afraid I have an appointment this Right, thanks a lot. afternoon, so I really ought to be leaving I think that's about all the help I need just now. now. Well, it's been good getting together to talk about 3. I think that covers most of what we need to this. discuss. That's about it, isn't it? 4. Is there anything further to discuss? Look, I must go, I'm meeting someone later. 5. The time is getting on ladies and Well, it's been great meeting you. gentlemen, I think we could draw the Hold on, there's something else I want to say. meeting to a close shortly. It's getting late; I think we should stop soon. 6. There's just a final point I'd like to mention before we go. 7. Well, I think it's been most useful having this meeting. 8. Right. Thank you for all your help. I don't think there's anything else to ask you.

16

Transfer
Your teacher will suggest some Situations in which you must say goodbye. Tell him/her what you would say in these Situations.

17

2988 S Beginner

The Verb to Be'

Objectives
Text Comprehension: Using the verb To Be To learn vocabulary associated with describing your situation To be able to introduce yourself in the workplace

Dialog
Context : Introducing Yourself
TASK: Read the text below. Try to understand the difference between the words listed in blue and the words listed in red.
Hello. My name is John Converse. I'm from New York, and I am an engineer for General Electric. I am married. My wife isn't American. She's from Sweden and her name is Anna. She isn't an engineer. She's a doctor in a hospital. We are interested in travel and the cinema. We aren't interested in sports.

Illustration
The Verb to be'
Affirmative Negative Interrogative

I am You are He is She is It is We are You are They are

I'm You're He's She's It's We're You're They're

I am not I m not You are not You're not /You aren't He is not He isn't / He's not She is not She isn't / She's not It is not It isn't / It's not We are not We aren't / we're not You are not You aren't / you're not They are not They aren't / they're not

Am I ? Are you? Is he? Is she? Is it? Are we? Are you? Are they?

18

Notice that in the second and fourth columns the contractions are formed by replacing the vowels by an ( ) apostrophe. Contractions are commonly used in spoken language. Notice that the question is formed by inverting the subject and the verb

Vocabulary: Professions

1- a doctor

2- a teacher

3- a lawyer

4- an office worker

5- an executive

6- an accountant

7- an engineer

8- a policeman

9- a secretary

10- a technician

11- a pilot

12- a trainee

Note The article a is used before words beginning with a consonant. An is used before words beginning with a vowel.

19

Practice
Practice 1 : Affirmative & Negative - Fill in the blank
TASK: Fill in the blank with the correct form of the verb to be . Try to use the contractions.
Example I _____ from the USA. I am from the USA. 1. 2. 3. 4. 5. 6. 7. 8. He ______ a doctor. They ______ (not) teachers. We ______ travel agents. My name ______ Anne. She ______ (not) from Germany. We ______ (not) interested in cinema. My favorite sport ______ tennis. We ______ (not) married.

Practice 2 : Interrogative - Fill in the blank

TASK: Make questions using the correct form of the verb to be.
Example ________ 1. 2. 3. 4. 5. 6. 7. 8. ________ ________ ________ ________ ________ ________ ________ ________ you single? Are you single? he a doctor? they teachers? she a travel agent? they from France? I interested in sports? you married? her favorite sport tennis? you an engineer?

Practice 3 : Affirmative, Negative, and Interrogative

Example _______ 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

Fill in the blank

TASK: Read each sentence below. Fill in the blanks with the correct form of to be'.
he a doctor? Is he a doctor.

________ she a teacher? He ________ (not) a lawyer. ________ they office workers? She ________ an executive. ________ he an accountant? He ________ an engineer. He ________ (not) a policeman. She ________ a secretary. ________ he a technician? He ______________ a pilot. They ________ (not) trainees.

20

Practice 4: Reading Comprehension

TASK: Fill in the blanks with the correct form of the verbs.
Hello. My name _______ Annick Legrand and I _______ from Paris. I _______ a graphic designer in an architectural firm. I _______ married. My husband _______ (not) French. He _______ from Ireland and his name _______ Brian. He _______ (not) a graphic designer. He _______ an engineer. He _______ interested in football. I _______ (not)! I _______ interested in the cinema. We _______ both interested in music and travel.

Transfer
Context: Introductions
TASK: Introduce yourself to your instructor. Make sentences using the vocabulary from the Illustration section and the exercise above.
This is your first day at a new job. Your instructor is your new colleague. You must: Introduce yourself to him Ask him questions about himself Remember to talk about : your name the name of your city or country the name of your profession and name of your company marital status information about wife/husband/partner name, job etc. your interests / favorite sports Example Hello. My name is (give name). I'm from (name of city or country) and I am a/an (name profession )for (give name of company). I (am / am not) married. My wife/husband/partner is from (name city/country) and his/her name is (give name). He/She's a (name profession). I am interested in (list interests).

Telelangue / World Speaking - 2011

21

2989 S Beginner

The Verb To Have'

Objectives
Text Comprehension: Using the verb to have To learn vocabulary associated with the office To be able to describe what is in your office

Dialog
Context: A secretary is showing a new employee around the office.
TASK: Read the text. Try to understand the difference between the words listed in blue and the words listed in red.
Secretary: Here is your office. You have a desk with a computer, a lamp and a telephone. You don't have a printer yet. The photocopier is in the hallway near the coffee machine. You have got two bookshelves and one file cabinet. You have four chairs and one table. You haven't got a clock or any pictures. If you have a plant you can put it near the window. I hope you like your new office.

Illustration
The verb to have'
Affirmative Negative Affirmative Negative

I have You have He has She has It has We have You have They have

I don't have You don't have He doesn't have She doesn't have It doesn't have We don't have You don't have They don't have note: do not = don't does not = doesn't

I have got You have got He has got She has got It has got We have got You have got They have got

I haven't got You haven't got He hasn't got She hasn't got It hasn't got We haven't got You haven't got They haven't got note: have not = haven't has not =hasn't

Notice that in the second and fourth columns the contractions are formed by replacing the vowels by an ( ) apostrophe. Contractions are commonly used in spoken language. The verbs have and have got mean the same thing when speaking about possession. Example I have a desk. I have got a desk. I don't have a file cabinet. I haven't got a file cabinet.

22

Vocabulary: Things in an Office

2- a computer

3- a lamp

1- a desk

4- a telephone

5- a chair

6- a printer

7- a window

8- a clock

9-a plant

10- books

11-bookshelves

12- a picture

Note The article a is used before words beginning with a consonant. An is used before words beginning with a vowel.

23

Practice
Practice 1: Affirmative & Negative
TASK: Fill in the blank with the correct form of the verb have and have got . Pay attention to negatives and contractions.
Example We _______ a plant in our office. We _______ We have a plant in our office. We have got a plant. 1. 2. 3. 4. 5. 6. 7. 8. a plant.

He _______ a computer. He _______ a computer. They (not) _______ a window. They (not) _______ a window. We _______ two lamps on the table. We _______ two lamps on the table. I (not) _______ any plants in my office. I (not) _______ any plants in my office. She _______ four pictures on her desk. She _______ four pictures on her desk. We (not) _______ a clock on the wall. We (not) _______ a clock on the wall. He (not) _______ a printer in his office. He (not) _______ a printer in his office. They _______ too many books on their bookshelves. They _______ too many books on their bookshelves.

Practice 2: Office Equipment

TASK: Fill in the blanks in the sentences below. Use the verb to have' and the office vocabulary above.
Example: He has got ______ . He has (got) a desk in his office. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. She _____________________ computer. They (not) ____________________ lamp. We _____________________________ . She (not) ________________________ . We _____________________________ . He ______________________________ . They (not) ________________________ . She _____________________________ . He ______________________________ . They ____________________________ . He (not) __________________________ .

Practice 3 : Describing a Visual

TASK: This is your colleague's office. Describe what he/she has or doesn't have using the above vocabulary.
Example She doesn't have a clock./ She hasn't got a clock.

24

Transfer
TASK: You have begun a new job. You must:
Describe your office to a friend (your instructor). Use both have and have got . Then describe what you don't have or haven't got in your office.

Telelangue / World Speaking - 2011

25

Be & have
587S
Telelangue

Introduction
We use be for people and things: I'm a teacher. She's a personal assistant. I.G.M. is a large company. We use have + got for qualities and possessions: I have got red hair. I.G.M. has got a canteen.

Illustration
Conjugation of be: I am a webmaster. You are a trainee. He* is interesting. NEGATION I You He* *(she / it) 'm not aren't isn't a stockbroker. a student. new. We You They aren't aren't aren't French. technicians. rich. We are friends. You are colleagues. They are sales representatives.

Illustration (Cont)
Conjugation of have: I You He NEGATION I You He* * (she / it) haven't got haven't got hasn't got a rich uncle. a country house. an ash-tray. We You They haven't got haven't got haven't got insurance. my e-mail address. good salaries. have got have got has got a brother 5 weeks' holiday. a parking ticket. We You They have got have got have got a car. ten minutes. two children.

26

Practice 1
Use the conjugation tables to talk about: you a colleague or colleagues something you own / possess

Practice 2
Listen to your teacher and complete the information about Maud. Look at the example. Personal Information First name: Maud Family name: ................................................ Age: ................................................ Married / single: ................................................ Children: ................................................ Present occupation: ................................................ Name of company: ................................................ Other: ................................................ Now tell your teacher about Maud using be or have / have got.

Practice 3
Complete the sentences with be or have / have got. Use the affirmative or negative form. Paul Norton ...... an insurance agent at Bishops, LTD. He ...... a new employee. He ............ a good salary and a company car. But he .................. a secretary! He ............ a p.c. ! The company ............ in Harlow, north of London. Harlow ............ a new town. The employees at Bishops ............ very happy in Harlow. They .................. many benefits. They ........................ a beautiful new canteen and a lovely little park. But they .................. many holidays!

Transfer
Tell your teacher about your office / company. Use be or has / have got. Tell your teacher about a colleague.

27

Giving personal information

594S
Telelangue

Introduction
In this lesson, your teacher will ask you some questions about yourself.

Practice
Listen to your teacher's questions about the subjects, and try to answer with complete sentences. For example: (Subject): Home Teacher: Where do you live? You: I live in Neuilly.

28

Introducing yourself
617S
Telelangue

Introduction
In this lesson you are going to practice different ways of introducing and talking about yourself. You will need to know : First greeting : Can I introduce myself ? How do you do? My name's Henry Barber. I'm Henry Barber. Details about yourself: I work for Fern Agricultural Ltd. I'm an Export Manager. I'm from Manchester. Information about the company: We make tractors. We're based in Birmingham. A few questions: Who do you work for ? What do you make? What do you do / What's your job? Where are you based ?

Illustration 1
Read this conversation with your teacher: T.Can I introduce myself ? My name's Annette / Alan Bailey. S.How do you do? I'm Jean / John Lawton. I'm from Chelmsford. T.Pleased to meet you, J .... I'm from Liverpool. S.Who do you work for? T.I work for Softsell. We make soap products. What do you do? S.I work for an advertising agency. I'm a designer. What's your job? T.I'm in the design department, too. S.What a coincidence!

Practice 1
1. Imagine you are the person described below and that you are meeting your teacher for the first time. Name: Paul / Pauline Delaney Company : Woolcraft Location : Edinburgh Product : Woollen skirts and jumpers Job : Representative Activity : Sell to individual shops Area : Scotland / North of England 2. Your teacher will now act out a different role. Ask him / her for details about him / herself.

29

Transfer
Ask your teacher questions about him / herself. Answer your teacher's questions about yourself.

30

Introducing oneself
748S
Telelangue

Introduction
How well can you introduce yourself and say what you do?

Illustration
Carol Bernstein is writing a feature on working conditions in banking for Business Millennium magazine. She's talking to one of Northeast bank's employees. CB: Sorry, but I didn't catch your name. SQ:My name's Quinn, Susan Quinn. CB: What do you do here? SQ:I work here at Northeast bank as an assistant to the managing director, arranging meetings, dealing with correspondence, organising my boss business trips. CB: How long have you been working here? SQ:A little over three years. CB: How do you like working here? SQ:The atmosphere in the office is very friendly and the work is very interesting and varied. Sometimes the stress can get to you when deadlines are tight, but on the whole it's OK. CB: What do you do in your spare time to relax? SQ:Well, I try to go to a gym some evenings after work, but you know how difficult it is to fit it all in what with family commitments and the rest: you know how it is. Note how these are used: deal with organise take care of manage

31

Practice 1
Now use the dialogue above as a skeleton to talk about your own work and then continue it. CB: Sorry, but I didn't catch your name. You: My name's ........................... CB: What do you do here? You: I work here at..................as...........................,.......................................... ............ing..................., dealing with.......................................................... ..................and........................ing. CB: How long have you been working here? You: ...................... ...................... ...................... ...................... ......... CB: How do you like working here? You: The atmosphere in the ...........................is very............................................. The work is very ...........................and......................................................... Sometimes...........................when................................................, but on the whole it's........................... CB: What do you do in your spare time to relax? You: Well, I try to CB: ...................... ...................... ...................... ...................... ......... You: ...................... ...................... ...................... ...................... ......... CB: ...................... ...................... ...................... ...................... ......... You: ...................... ...................... ...................... ...................... ......... CB: Thanks for answering my questions. You: ...................... ...................... ...................... ...................... .........

Practice 2: English in your work

Tell your teacher about why you're learning English. This is to supplement the information you gave when you were tested before the course started. Talk about The contacts you have in English with clients, suppliers and English speakers in other parts of your organisation. The things you have to read and write in English.

32

Transfer
You are at a round-table discussion with 10 other people you don't know. Introduce yourself and say something about the company you work for. Company's activities Number of employees The different sites and what happens at each one The place of English in the company as a whole.

33

2985 S Beginner

Understanding Numbers
Objectives
Text Comprehension: To understand numbers in a text To pronounce numbers correctly To be able to talk about yourself using numbers

Dialog
Context : Talking about Yourself
TASK: Read the text below about a new employee talking to the human resources manager. Pay attention to the way numbers are used in the text.
My name is Judy Hansen and I'm 51 years old. I got married in 1979 and I have three children. They are 13, 16 and 20 years old. I live at 253 Hornley Lane in London. My postal code is SE5 9FP and my telephone number is 207 377 8600.

Illustration
Cardinal Numbers
26 twenty-six 27 twenty-seven 28 twenty-eight 29 twenty-nine 30 thirty 40 forty 50 fifty 60 sixty 70 seventy 80 eighty 90 ninety 100 a/one hundred 101 a hundred and one

0. 1. 2. 3. 4.

zero, oh, one two three four

34

5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25.

five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty twenty-one twenty-two twenty-three twenty-four twenty-five

110 a hundred and ten 120 a hundred and twenty 200 two hundred 1,000 a/one thousand 1,001 a thousand and one 1,010 a thousand and ten 2,000 two thousand 10,000 ten thousand 11,000 eleven thousand 100,000 a/one hundred thousand 1,000,000 a/one million 2,000,000 two million 1,000,000,000 a/one billion

Note the difference in pronunciation between 13 (thirteen) and 30 (thirty)

Practice
Practice 1 : Speaking
TASK: Read these numbers to your instructor. Remember to pause when there is a space between groups of numbers.
Example: 01 59 334 (oh one- five nine- three three four) A. B. C. D. E. F. 06 045 982 516 029 01 46 82 99 011 894 35275 019 34 784 8697 080 17 34 56 93 33 1 45 67 98 73

Practice 2 : Listening
TASK: Your teacher will read some numbers. Tick the number you hear.
13 thirteen 30 thirty 14 fourteen 40 forty 15 fifteen 50 fifty 16 sixteen 60 sixty 17 seventeen 70 seventy 18 eighteen 80 eighty 19 nineteen 90 ninety

35

Practice 3 : Bingo
TASK: Do you play Bingo? Read the numbers that are marked with a cross on the board below.

TASK: Which numbers have NOT been called on the game board below?

Practice 4
TASK 1: Answer your teacher's questions about the pictures below.
1. 2. 3. 4. 5. 6. What is your room number? What's your flight number? What's your license plate number? What's the speed limit on motor-ways? What's your telephone number? What's your mobile phone number?

36

Transfer
Context: Discussing Numbers
TASK: You have a job interview and must give some information about yourself using numbers.
You can talk about: Your address Your telephone number Your mobile phone number Your postal address Your age or the age of someone in your family Your license plate number Other topics? Example I live at 205 Cleveland Ave. I have three children. My telephone number is 920 683 0184 I am 30 years old

Telelangue / World Speaking - 2011

37

2987S Beginner

DATES
Objectives
To learn how to read and write dates in English. To learn the rules and the vocabulary associated with dates: the days of the week, the months of the year and the seasons. To be able to read, write and talk about dates in different situations

Dialog
Context : Mark is describing important dates in his professional life.
TASK: Read the dialog below Pay attention to the dates, days of the week, and seasons.
Hi, my name is Mark. I am a sales representative. I work for S&H. I've been working for the same company since two thousand and one. I only work on Monday, Tuesday, Thursday and Friday. I have a business meeting every Thursday evening. I go out with my colleagues every Wednesday. I never work during the month of August. I usually go on holiday during the summer.

Illustration
HOW TO READ AND WRITE DATES
These are the most typical formats on how to write dates:
British English : (day/month/year) YOU READ AND WRITE : 5(th) (of) October(,) 2004 OR 5/10/04 YOU SAY : the fifth of October, two thousand (and) four American English : (month/day/year) YOU READ AND WRITE : October (the) 5(th), 2004 OR 10/05/04 YOU SAY : October (the) fifth, two thousand (and) four

38

HOW TO READ YEARS

YOU READ:
2000 - two thousand 2003 - two thousand (and) three 2008- two thousand (and) eight 1999 nineteen ninety-nine 1800 eighteen hundred 1960 nineteen sixty 2009 two thousand (and) nine

HOW TO READ THE CALENDAR

THE MONTHS OF THE YEAR/ THE 4 SEASONS DAYS OF THE WEEK
Monday Tuesday WEEKDAYSWednesday Thursday Friday Saturday WEEKEND Sunday MONTH January February March April May June July August September October November December SEASON WINTER SPRING SUMMER AUTUMN WINTER

In English, the days of the week and the months are written with an initial capital letter. Example Monday NOT monday September NOT september

Practice
Practice 1 : Matching Dates
TASK: Match the numbers in the box to the written date.
Example Nineteen ninety-nine = 1999 a) 1852 -- b) 1973 -- c) 1985 -- d) 1938 -- e) 1963 -- f) 1770 -- g) 2004 1. 2. 3. 4. 5. 6. 7. Nineteen sixty-three Nineteen eighty-five Seventeen seventy Eighteen fifty-two Nineteen thirty-eight Nineteen seventy-three Two thousand (and) four

39

Practice 2 : Writing Dates

Practice 2: Writing Dates
Example 1986 = Nineteen eighty-six 1. 2. 3. 4. 5. 6. 7. 2003 = 1865 = 08/03/2007 (AmE) = December tenth, nineteen seventy-nine = September first = February sixth, two thousand and nine = January 1984 =

Practice 3 : Describing a Visual

TASK : Look at the calendar, and answer the following questions.
Example What month is it? January 1. 2. 3. 4. What year is it? How many Thursdays are in the month of January? What day of the week is January the 7th? What day of the week is the 01/31/2009?
Sun. Mon. Tue. JANUARY 2009 Wed. Thu. Fri. Sat.

4 11 18 25

5 12 19 26

6 13 20 27

7 14 21 28

1 8 15 22 29

2 9 16 23 30

3 10 17 24 31

Transfer
Context : Asking about Dates at Work
TASK : You are new at work, and you don't know the dates for certain important events and activities.
Ask the secretary (your instructor) the dates in which the following events will take place: (weekly) business meeting, seminars (twice a year), paid holidays, your manager's birthday You can use the following phrases: When de we have _________ ? When is _________ ?

Telelangue / World Speaking - 2011

40

3006 S Beginner

Ordinal Numbers
Objectives
Text Comprehension: To understand ordinal numbers in a text To learn to pronounce ordinal numbers correctly To be able to talk about yourself using ordinal numbers

Dialog
Context: Talking about a Party
TASK: Read the dialog below. Pay attention to the ordinal numbers.
Sandra Dave Sandra Dave Sandra Have you heard the news? Monica who works in Human Resources on the 5th floor is retiring on March 30th. Really? When did she start working here? I believe she started on September 18th, 1988. When is her retirement party? The party will be on March 16th on the 6th floor, in room 658. I hope that you can come.

Illustration
Ordinal numbers refer to a position in a series.
Example The sixth person is John. 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th First Second Third Fourth Fifth Sixth Seventh Eighth Ninth Tenth Eleventh 12th 13th 14th 15th 16th 17th 18th 19th 20th 21st 22nd Twelfth Thirteenth Fourteenth Fifteenth Sixteenth Seventeenth Eighteenth Nineteenth Twentieth Twenty-first Twenty-second 23rd 24th 25th 30th 40th 50th 60th 70th 80th 90th 100th Twenty-third Twenty-fourth Twenty- fifth Thirtieth Fortieth Fiftieth Sixtieth Seventieth Eightieth Nintieth One-hundredth

Ordinal numbers such as 21st, 33rd, etc., are formed by combining a cardinal ten with an ordinal unit. 21st = twenty-first 32nd = thirty-second 58th = fifty-eighth 99th = ninety-ninth Ordinal Numbers Pronunciation Ordinal Numbers that end in th are pronounced with two syllables: sev-enth Ordinal Numbers that end in ieth are pronounced with three syllables: thir-ti-eth

41

Fractional Numbers
FRACTIONS a half DECIMALS British English nought point five 0.5 American English zero point five 2.5 two point five Br. English nought point three three 0.33 Am. English zero point three three Br. English nought point two five 0.25 Am. English zero point two five British English nought point seven five 0.75 American English zero point seven five

2 two and a half 1/3 a third 1/4 a quarter 3/4 three quartersAmerican English also three fourths

Regular Fractions Other than the exceptions listed above, most fractions following the following examples: 3/5= three fifths 6/8= six eighths 80/85= 80 over 85

Practice
Practice 1: Listening
TASK: Your teacher will read some ordinal numbers. Tick the number you hear.
1st first 3rd third 12th twelfth 20th twentieth 13th thirteenth 30th thirtieth 15th fifteenth 50th fiftieth 16th sixteenth 60th sixtieth 18th eighteenth 80th eightieth 19th nineteenth 90th ninetieth Language note There are different ways of saying the date around the world. To avoid confusion, avoid writing dates with only numbers like 9/12/2007. Try to write out the month. Example: 9 December 1992 (British English) or December 9, 1992 (American English)

Practice 2: Saying the Date

TASK: Read these dates to your teacher.
a) 19 March 1961 b) April 15th 1996 c) 10/29/05 d) 23/07/1902 e) Christmas Day 2004 f) 25/11/1989

42

Practice 3: Numbers in a Sentence

TASK : Your teacher is going to read some sentences. Write the ordinal numbers that you hear.
1. 2. 3. 4. 5. 6. 7. 8. I work on the _____________ floor. My birthday is on February _____________ . November is the _____________ month of the year. _____________ of the students have finished their test. Neil Armstrong walked on the moon on July _____________ _____________ of the employees eat in the cafeteria. The Berlin wall fell on November _____________ 1989. 0.33 is equal to _____________ .

1969.

Transfer
Transfer Context: Discussing Numbers
TASK: You meet a new colleague at work. Tell him/her ten facts about yourself / your family or company using ordinal numbers and fractions.
For example Your birth date Your spouse's/ children's/ friend's birth date What floor you work on What fraction of time you spend working The date you started work Other important dates in your life When you have finished, ask the teacher for some facts about him / her.

Telelangue / World Speaking - 2011

43

Cardinal and ordinal

629S
Telelangue

Introduction
This lesson is about figures for telephone numbers, statistics and simple calculations.

Illustration
There are two kinds of numbers: cardinal and ordinal. Six people are in the room. ---> cardinal The sixth person is John. ---> ordinal

Cardinal numbers:
The cakes cost thirteen francs. There are thirty people here. Practice the een and y contrast: A : 13 14 15 18 16 17 19 B : 30 40 50 80 60 70 90 There are two possibilities: 1. I spent three hundred and thirty this morning. 2. This coat is one hundred twenty-five dollars, (no "and" in american-english)

NOTE: OFTEN WE SAY NUMBERS INDIVIDUALLY : FOR EXAMPLE: 56 78 90: FIVE SIX; SEVEN EIGHT, NINE OH.

"0"The temperature is four degrees below zero (-4C.). My phone number is oh six five double oh six (065-006). (Br. or Amer.) My number is three four nine zero six eight five (349-0685). (Amer.) My weight has increased by nought point four five (O.45) kilos. (Br.) The temperature has gone down point five degrees (.5). (Amer. English)
NOTE: BRITISH ENGLISH: OH FOR MOST WHOLE NUMBERS BUT NOUGHT FOR DECIMALS. AMERICAN ENGLISH: ZERO OR OH CAN BE USED THE USE OF "POINT" TO INDICATE DECIMALS.

Ordinal numbers:
It's my daughter's second birthday tomorrow. The fifth horse in the race is named Mercury
NOTE 1: MOST ORDINAL NUMBERS END IN -TH TWO SYLLABLES: SEVENTH; EIGHTH OR THREE SYLLABLES: TWENTIETH; THIRTIETH

44

Exceptions
1st - first 2nd - second 3rd - third
NOTE 2:FRACTIONS REGULAR 3/8 THREE EIGHTHS 5/6 FIVE SIXTHS 9/10 NINE TENTHS 91/92 NINETY-ONE OVER NINETY-TWO IRREGULAR 1/4 A QUARTER 1/3 A THIRD 1/2 A HALF

Practice 1
Read the news article below. Underline the words and expression that use figures. Give your teacher the details of the crash.

The GLOBE
NEWS IN BRIEF
PLANE CRASHES INTO LAKE; MIRACLE ESCAPE
42 passengers had a lucky escape yesterday, March. 20th* when the plane taking them on a 2-hour flight from Glasgow to Exeter crashed into a Lake en route. The planer a Canute Airlines DXl97, crash-landed in 60 feet of water m Lake Lomand, 150 miles from Edinburgh. The 46 people (42 passengers plus a crew of 4) climbed to safety and swam or floated the 200 yards to shore in their emergency jackets. They were greeted with blankets and local Scotch whisky by the inhabitants of Gloon, the nearby village, population 1006. This is the 3rd incident involving a DX197 since July 1986. A spokesman for Canute Airliner said that there will be a enquiry. The company has 9 DK 197s in operation at present. The passengers were lucky the weather is One in Scotland at the moment. ?4 winter the temperature around Gloon can be as low as -35" C., with -36.45 C. recorded in the "Great Freeze" of 1866. Do you know another story of a 'lucky escape'? Tell you teacher about it. Give your teacher the facts and figures.

45

Practice 2
Write down the figures your teacher gives you. 1.................................. 2.................................. 3.................................. 4.................................. 5.................................. 6.................................. 7. ................................. 8.................................. 9.................................. 10.................................. 11.................................. 12..................................

Transfer
Tell your teacher ten facts about yourself / your family or company. For example: My office is on the second floor. I have three children. My telephone number is 42.53.11.84. I weigh 70 kilos I can run the 100 metres in 10.86 seconds! When you have finished, ask the teacher for some facts about him / herself.

46

Saying the date

586S
Telelangue

Introduction
This unit is about dates.

Illustration
Complete the lists of dates, days and months below:

Dates 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th Days Monday * Wednesday * Friday * Sunday first * third * fifth sixth * * ninth tenth 11th 12th 13th 14th 15th 20th 21st 22nd 30th 31st Months January * March * May * July eleventh twelfth * fourteenth fifteenth * twenty-first twenty-second thirtieth *

* September * November *

47

Practice 1
Say these dates: 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. Friday 8th March Saturday 11th June Tuesday 31st April Wednesday 16th September Sunday 1st November Monday 20th January ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ...............................

Practice 2
12.10.97 In British English, we say: The twelfth of October, nineteen ninety-seven In American English, we say: December the tenth, nineteen ninety-seven Say these dates in British and then American English : 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 11.5.04 12.2.97 1.6.00 4.5.82 10.11.21 7.9.79 ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ............................... ...............................

48

Practice 3
Talk about the appointments and meetings in this diary:

For example: When's the office party? It's on Friday the fifteenth at half past six.

Transfer
Look at your own diary. Tell your teacher about your schedule (meetings, appointments, interviews, etc.). If you have time, ask about your teacher's schedule.

49

Telephone numbers
584S
Telelangue

Introduction
This unit is about asking for and giving telephone numbers.

Illustration
First, say each of these numbers: Pronunciation Guide:

Read this international telephone number: International prefix 00 country code 44 area code 332 subscriber number 34546

Practice 1
Look at this directory of phone numbers: COMPANY NUMBER Dowco Inc 013 67 673 87956 LME International 018 46 43 395746 Scandic SA 009 44 894 46577 Bierfreund AB 035 03 992 73524 Intelmarket USA (FAX) 00 -1 - (415) 945 - 6784 Practice asking for and giving them. For example: What's Dowco Incorporated's number? or What's the number for Dowco Incorporated? - It's oh - one - three ; six - seven ; six - seven - three ; eight - seven - nine - five - six.

50

Practice 2
practice reading and writing numbers. 1. Write the numbers your teacher says, in groups: a) b) c) 2. Read these numbers to your teacher, a) 06 045 982516 b) 029 01 46 82 99 c) 011 894 35275

d) e)

d) 019 34 784 86975 e) 080 17 34 56 93

Practice 3
Ask your teacher for the missing telephone numbers from the London Yellow Pages. He / She will ask you for some too.

51

2986 S Beginner

Telling the Time

Objectives
To learn how to say and ask for the time To learn the vocabulary, rules and expressions associated with time To practice telling the time in different situations

Dialog
TASK: Read the text below. Pay attention to the ways to tell the time, times expressions, and activities.
In the morning, I get up at a quarter past seven - that's seven fifteen AM. I have breakfast at eight o'clock. I start work at a quarter to nine. I take a coffee break at twenty to eleven if possible. I have lunch at noon. In the afternoon, I take a second break at three fifteen. I finish work at a quarter to five. In the evening, I have dinner at seven PM. At night, I go to bed at half past ten.

Illustration
Telling the time
ASKING FOR THE TIME : What time is it, please? TELLING THE TIME : It's . ASKING ABOUT DAILY ACTIVITIES : What time do you .?

52

In British and American English, We usually use the 12 hour clock. When you say the time you must mention what time of day it is. AM or In the morning PM or In the evening Twelve o'clock Twelve fifteen or or Noon (during the day) Quarter past twelve Midnight (at night)

Twelve thirty or Half past twelve

Twelve forty-five or Quarter to one

Time Expressions and Activities

TIME OF THE DAY In the morning At noon In the afternoon In the evening At night DAILY ACTIVITIES I get up at . I have breakfast at I start work at I have lunch at I take a coffee break at I finish work at I have dinner at I go to bed at

53

Practice
Practice 1 : Reading the Time
TASK: Write the time shown on each clock. Don't forget to write AM or PM if needed.
1. (before noon)

1. ___________________

2. (after noon)

2. ___________________

3. (before noon)

3. ___________________

Practice 2 : Writing the Time

TASK: Look at each time given to you below. Rewrite the time in a full sentence.
Example 1:00 PM It's one o'clock in the afternoon. 1. 2. 3. 4. 5. 6. 7. 8. 7:00 AM 1:15 PM 10:30 AM 8:45 AM 6:15 AM 5:30 PM 12:30 PM 2:45 PM

54

Practice 3 : Daily Activities

TASK: Read each question below and write the answer in a complete sentence.
Example What time do you have breakfast? I have breakfast at half past seven. 1. What time do you start work? ________________________ 2. What time do you have lunch? ________________________ 3. What time do you take a coffee break? ________________________ 4. What time do you have dinner? ________________________ 5. What time do you go to bed? ________________________

Transfer
Context : First Day at a New Job
TASK: You must ask your colleague (your instructor) about a normal day at work.
Ask your co-workers at what time daily activities occur at work. You can use the following verbs : get to work, have lunch, start work, finish work, take a coffee break.

Telelangue / World Speaking - 2011

55

Telling the time

585S
Telelangue

Introduction
This unit deals with asking for and saying the time.

Illustration
What's the time? What time is it? Example 1. Example 2. It's five past nine. It's ten past nine.

Practice 1
Now ask and say the time, using the clocks below:

56

Practice 2
Say these times: For example: 15.55 = It's fifteen fifty-five / five to four 1. 2. 3. 4. 5. 6. 7. 8. 21.20 14.05 03.30 17.55 22.40 10.50 23.10 13.15

Practice 3
Ask about when places open and close. Start with the examples above. Opens Bank Post Office Supermarket Ask questions like this: Excuse me, what time does the bank open? It opens at half past nine. Closes

Transfer
Your teacher is going to ask you some questions about your habits - what you do every day, week or month at work or at home. When he / she has finished, ask him / her some questions in return.

57

Dates and times

608S
Telelangue

Introduction
This unit practices some ways of talking about time such as telling the time, the days of the week, dates, etc.

Practice 1
You are an export manager for San Domino, a port producer in Lisbon. You are talking to an interviewer about the export of port. Here is some information your interviewer might want: 1. The age of the port you export - some is 25 years old but most is between three and seven years old. 2. The busiest period for exports - pre-Christmas : Oct. - Dec. The quietest time is mid-summer: July-August. 3. Your daily routine: 07.30 08.30 10.00 11.30 13.30 14.30 16.00 18.00 Start work. Go through mail. Check orders. Visit factory or talk to product manager. Work in office - phone calls, reports etc. Lunch. Work in office. Departmental meeting (sometimes) - or visit customers. Finish work.

Practice 2
Here is the invoice you sent to your customer Vintage Ways San Domino 8 East Road Port Producer and Distributor Chelmsford Calle Fernando Essex Lisboa Customer Account N Customer Order N 4302899 13829 INVOICE N : 66749 DATE : May 10 REF : 32150

QUANTITY SERIAL N DESCRIPTION UNIT PRICE TOTAL PRICE RETAIL Ord/d.: 5 doz. VP239 Fine Old 97.50 487.50 Supp/d.: VintagePort per doz 5 doz. Ref. VP25 Invoke N 66749 Delivery Air Date Del /d. 10th May

58

A customer, Vintage Ways, is enquiring about an order he made for five dozen bottles of port. You received the order on May 5th. You despatched the order on May 10th. You normally need to allow at least ten days for delivery, because of customs clearance. If the order has not arrived after that time the customer should contact the customs office.

59

Making appointments
602S
Telelangue

Introduction
In this unit you are going to practice some of the vocabulary used to make appointments.

Situation
A colleague (your teacher) calls to arrange the time for the next sales meeting. Fix an appointment with him / her in your diary below. DIARY: Week beginning 9th ......... 9 MONDAY 10 11 TUESDAY WEDNESDAY Visit from Japanese supplier London 12 THURSDAY 13 FRIDAY

09.00 10.00 11.00 12.00 14.00 Trip to Head office 15.00 Dentist 16.00 17.00

Interview candidates for sales assistant job

Write marketing report

Practice
1. You are the Marketing Manager for a computer manufacturer, MACRON. The head of Public Relations telephones you to find a suitable day and time for an appointment. You often go to London on Wednesdays and you usually have an office meeting on Tuesdays. Practice the dialogue with your teacher, then fill in the spaces below. Colleague:Hello, Michel here. How are you ? You: ..................... fine, ..................... Colleague:Are you busy? You: Yes, ..................... Colleague:Well, we've got a Swedish client here this week and he wants to meet you. He works for Sventeknik in Stockholm. Are you free for lunch today? You: No. I'm having a working lunch.......................................... a report. Colleague:What about tomorrow morning? You: I .............................. a meeting. Colleague:Wednesday? You: Sorry. I always........................ to London on Wednesdays. Colleague:Well, how about Thursday? That's the 12th. At one o'clock. You: Yes .....................

60

Colleague:Good. We could take him to 'The Tuxedo Grill'. You: ........................... Colleague:His name is Olaf Jernetag-Erikson, by the way. You: Sorry? Colleague:Olaf Jernetag-Erikson. You: Can you .......................... that, please ? Colleague:Yes, it's O-L-A-F J-E-R-N-E-T-A-G (hyphen) E-R-I-K-S-O-N You: Right. That's ..................... the 12th at..................... Colleague:That's right. See you then. You: .......................................... 2. Repeat the telephone call without reading the dialogue. Use the diary on to help you fill in the appointment card below. Remember to: A. confirm the date and time of the appointment B. check how to spell the visitor's name.
APPOINTMENTS DATE: .................................... DAY: .................................... TIME: .................................... NAME: ....................................

61

Making appointments
636S
Telelangue

Introduction
In this lesson we are going to look at the kind of language we use when we want to make a business appointment, either over the telephone or face-to-face. Such conversations can be divided into three main parts : 1. Suggesting a meeting 2. Deciding on a date and time 3. Confirming the appointment

Illustration
The examples below show some of the ways we can suggest a meeting : I'd like to see you to talk about ... Could we meet to discuss ... ? Could I come and see you to discuss ... ? Would it be possible for us to meet ... ? Now look at the following exchange which shows some of the ways in which we can discuss dates : Could we make an appointment for Monday ? No, I'll be out all day on Monday. What about Tuesday ? I'm rather busy on Tuesday Would Wednesday be convenient ? I can't manage Wednesday, I'm afraid. Will you be free on Thursday ? Sorry, Thursday's impossible, too. Could I come and see you on Friday ? Yes, Friday'll be fine. Friday's OK.. Friday suits me all right.

Illustration
Then, to confirm the date and time agreed, you can end your conversation like this: Right, that's Friday morning at 10:30, then. OK then. I'll look forward to seeing you at 10:30 on Friday. Good. I'll see you next Friday at 10:30, then.

Practice 1
Use the expressions introduced above in a practice dialogue with your teacher.

62

Practice 2
You are a sales executive with the Electronic Business Machines corporation (EMB), and you want to make an appointment with an important client to discuss his purchase of a new information processing system. Below you can see your timetable for next week. Make an appointment with your client for a time and a day when you are both free. Monday Tuesday Wednesday Thursday Friday Morning 11 am Roissy Meet Frank Wright from U.S. 9 am - 5 pm All day 9 am - 12 am Board meeting 9 am Sales meeting Lyon division Lunch Afternoon 2.30 - 5pm Sales presentation 6pm Take sales conference

Frank to airport 12.30 Lunch with PR officer 12.55 TGV to Lyon 11.50 am TGV to Paris Arr. 2.40 pm

4.30 See Carpentier

63

2993 S Beginner

Present Simple Tense

Objectives
Text Comprehension: To understand the present simple tense in a conversation To learn some common verbs in the present simple tense To be able to discuss daily habits using the present simple tense

Dialog
Context: A Typical Day for Susan
TASK: What is the difference between the words listed in blue and the words listed in red?
Susan wakes up at 6:30. She doesn't have a shower before breakfast. She leaves home at 7:15, and takes the bus to work. She doesn't drive. She arrives at work at 8:00. She works until 12:30 when she has lunch. She doesn't work late. She leaves work at 5:00 and reads the newspaper on the bus on the way home. On Monday and Wednesday evenings she plays tennis at a club after work. She usually has dinner at 7:30, and she goes to sleep at 11:00.

Illustration
Present Simple
Affirmative Negative I work I don't play sports You work You don't drink He works He doesn't drink She works She doesn't play football It works The fish doesn't sleep We work We don't play rugby You work You don't drink They work They don't play tennis

To express habits and routines.

Present Simple - Use 1

I usually get up at 8 o'clock. We play sports every week. She reads the newspaper every morning. To express known facts. The world is round. The car costs $15,000 dollars

Present Simple - Use 2

64

Practice
Practice 1: Daily Activities
TASK: Match the activities at the bottom with the pictures.

1.

________

to sleep

2.

________

home

3. d

________

4.

________

the office

5. w

________

up

6.

________

breakfast 7.

________

back home

8. w

________

9.

________

lunch/dinner

10.

________

the bus

11.

________

sports

12.

________

a shower

13.

________

the newspaper

14.

________

up

15.

________

at the office 16.

________

dressed

get dressed read the newspaper play sports have lunch/dinner

get up have a shower arrive at the office go to sleep

take the bus come back home drive wake up

have breakfast work leave home leave the office

65

Practice 2: Present Simple

TASK : Describe Jerry's daily routine (see Illustrations). Make a full sentence using the present simple.
Example Jerry _________ 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. (wake up) at 6:00. Jerry wakes up at 6:00.

Jerry _________ (get up) at 6:00 am. He _________ (have) a shower. He _________ (not have) eggs for breakfast. He _________ (drive) to work. He _________ ( not take) the bus to work. He _________ (read) the newspaper everyday. He _________ (not leave) the office at 4:00 pm. He _________ (work) until 5:00 pm. He _________ (play sports) on Fridays after work. He _________ (not go to sleep) at 10:00 pm.

Practice 3
TASK: Make sentences about yourself using the vocabulary from the illustrations above.
Example I wake up at 6 o'clock every day I _________ at 7:00 am. wake up/don't wake up/get up/don't get up 1. 2. 3. 4. 5. 6. 7. 8. 9. I _________ a shower before I _________ dressed. I _________ have eggs for breakfast. I _________ the newspaper everyday. I _________ to work. I _________ at the office at 8:30 am. I _________ lunch in the cafeteria at work. I _________ the office at 6:00 pm. I _________ sports on Wednesdays after work. I _________ to sleep at 11:00 pm.

Transfer
Context: Daily Routine
TASK: You and your friend (your instructor/partner) are discussing your daily routines.
You must: Describe your daily routine. Then your friend will describe their routine. Take notes. Try to find things that you do in common. For example, You both get up at 7:00 am.

Telelangue / World Speaking - 2011

66

2994 S Beginner

Present Simple Questions

Objectives
Text Understanding : To understand the present simple tense To learn the use of frequency adverbs and how to form questions in the present simple tense To ask and answer questions in the present simple tense

Dialog
Context: Jerry asks Susan questions about a typical day.
TASK: Read the dialog below. Pay attention to the questions and frequency adverbs.
Jerry Susan Jerry Susan Jerry Susan Jerry Susan Jerry Susan Do you always wake up at 6:30 am Susan? No, I don't. I sometimes wake up at 8:00 am at the weekend. Do you drive to work? I usually drive to work, but occasionally I take the bus. Do you work late? I sometimes work until 6:00 pm. I never work until 8:00 pm. Do you play sports? I often play tennis on Wednesday evenings. Do you go to bed early? I rarely go to bed before 11:00 pm.

Illustration
Frequency Adverbs
Frequency Adverbs show how often an action happens.
100% 80% 75% 50% 30% 10% 0% I He or She always usually often sometimes occasionally rarely never play tennis works on Thursdays in the afternoon in the evening at the weekend at lunchtime in October in the winter

Teachers note Explain that frequency adverbs are usually placed before the verb. Some exceptions are the verb to be and the modal verbs where the frequency verb comes after the verb. ex. I am often late for work.

67

Present Simple Questions

Affirmative I work You work He works She works It works We work You work They work Interrogative Do I drink? Do you drink? Does he drink? Does she play football? Does it sleep? Do we drink? Do you drink? Do they drink? Negative I don't play sports You don't drink He doesn't drink She doesn't play football The fish doesn't sleep We don't play rugby You don't drink They don't play tennis

The auxiliary verb do is used to form questions in the present simple. Does is used for the 3rd person singular.

Practice
Practice 1: Frequency Adverbs
TASK: Place an X in the box that best describes how often you do each of these activities. Then make sentences about how often you do the following things.
HABITS have breakfast drive to work work late play tennis read the newspaper always often sometimes occasionally rarely never

Practice 2: Present Simple Questions

TASK: Place the correct form of do in the blank.
Example _______ 1. 2. 3. 4. 5. 6. _______ _______ _______ _______ _______ _______ they drive to work? DO they drive to work? Susan wake up early? you get up late? Susan drive to work? you take the bus to work? Susan play tennis on Wednesday evenings? they read the newspaper every day?

68

Practice 3: Questions and Frequency Adverbs

TASK: Look at Susan's chart below. Create 4 questions about Susan's daily routine. Ask your instructor/partner. They will answer you with the frequency adverb, using the chart below. Then they will ask you 4 questions about Susan's daily routine. You must answer them.
Do(es)-aux > Subject > Verb > Complement Example Does Susan have a shower before breakfast? Susan often has a shower before breakfast. HABITS have a shower before breakfast take the bus to work take the bus to work play sports read the newspaper have lunch in the cafeteria leave work early eat dinner in a restaurant always often X sometimes X X X X X X X occasionally rarely never

Transfer
Context : Daily Routines
TASK: You need to find out about your friend's (instructor/partner) daily routine. Ask them about their routine. Make sure that you use the frequency adverbs. Record their answers in the chart below.
HABITS always often sometimes occasionally rarely never

Telelangue / World Speaking - 2011

69

Present simple and adverbs of frequency

639S
Telelangue

Introduction
In this lesson reviews the Simple Present and adverbs of frequency. Look below: 100% Always almost always usually often sometimes or don't always occasionally or don't often seldom don't usually rarely hardly ever or almost never never 0% don't ever

Illustration
Look at the word order in these sentences. Normally: Most adverbs can be: At the beginning:Usually, I travel to work by bus. At the end:I travel to work by bus, usually. Or just before the verb:I usually travel to work by bus. Some adverbs can only be: Just before the verb:He never works in the morning. They always watch late movies. - With be the adverb is after the verb:They are never home early. - In questions the adverb is usually justDo you always go by bus? after the subject:Is she always late ?

SPECIAL NOTE:
Look at this question: Do you ever go to work by train ? The word ever here means at any time. We often use it in questions to add emphasis or to indicate that we would like a precise answer.

70

Practice
The chart below shows how two people answered questions about their exposure to different advertising media. Reconstruct their answers from the information given. Name : Profession : Travel : - Sheila Jones - Secretary - occasionally - usually - sometimes - never - always (Elle) - often - usually (7-8am) - sometimes -never - sometimes - occasionally - George Haskins - Sales Engineer - hardly ever - occasionally - usually - sometimes (NYTimes) - usually (Herald Tribune) - rarely - often (in car) - occasionally -seldom - often - never

Read :

by bus by metro by car newspapers magazines

Watch TV : Listen to radio : Go to cinema : Surf the Internet: Notice ads : Influenced by ads :

Transfer
1. Your teacher is now going to ask you the questions used in the survey. Try to give complete answers. 2. Now ask your teacher about his/her own habits. Don't forget to use 'ever' if you think it's necessary.

71

Adverbs of frequency-always, sometimes, never

593S
Telelangue

Introduction
This lesson is about expressing regularly repeated actions and events. Example: We do the accounts monthly. / We eat out twice a week.

Illustration
Look at the expressions below:
NUMBER OF OCCASIONS ONCE TWICE THREE TIMES FOUR TIMES FOUR TIMES PERIOD OF TIME AN HOUR A DAY A WEEK A FORTNIGHT A MONTH A YEAR ONCE IN A CERTAIN PERIOD HOURLY / EVERY HOUR DAILY / EVERY DAY WEEKLY / EVERY WEEK / FORTNIGHTLY MONTHLY / EVERY MONTH / QUARTERLY / EVERY THREE MONTHS YEARLY / EVERY YEAR / ANNUALLY

Practice 1
Substitute another word or expression for the phrases in bold italics: We give our sales Results every three months. We audit accounts once a year. The District Manager visits us on five occasions every year. There is a Fire Alarm drill on 2 occasions each year. Once every half year, we adjust the budget. The lift breaks down on about 4 occasions a year.

Practice 2
Listen to some information about Tom Croony and his activities. Note down the frequencies: ACTIVITY Check mail Break Meeting with assistant Secretary checks diary Informal lunch with MD Lunch with board members Call domestic clients Telex foreign clients Board meetings Review of budget forecast Publicity stock level check / order from printers Price changes Price reviews Finished? Tell your teacher about the chart: FREQUENCY

72

Transfer
Tell your teacher about your work routines. Ask your teacher about his / hers.

73

Present simple-use of the first person

589S
Telelangue

Introduction
FUNCTION

FORM

We use the Present Simple for: habits & routines facts A I work in Paris. B Woody Allen makes films.* C Two million tourists visit London every year. D Japan exports computers, cars and televisions.* *Note the S-form : Now identify the function in each sentence.

Illustration
SINGULAR PLURAL

1. First person 2. Second person 3. Third person

I work in a laboratory. You eat pizza every day. It* opens at 10 o'clock.

We work in a laboratory. You eat pizza every day. They open at 10 o'clock.

Practice 1
Listen and check (4) True or False. If the sentence is false, explain. Look at the example. Example You see: Michael Flemming works for General Motors. You hear: Michael Flemming works for Datatel. You check: You say: He works for Datel. 1 Datatel produces computer software. 2 He works in the technical department. 3 He is a sales assistant. 4 Michael begins work at 6 a.m. 5 He eats macaroni for lunch. 6 He finishes work at 6 in the evening. 7 He cooks dinner every night for his family. 8 He eats alone. 9 He washes the dishes. 10 He goes to bed at 10 o'clock. True False X

74

Practice 2
Now listen about your teacher and check true or false. Your teacher: 1 Begins work at 7 a.m. 2 Eats hamburgers for lunch every day. 3 Works at home. 4 Lives in Paris. 5 Drives to work. 6 Goes to bed at 9 o'clock every night. 7 Has got brown hair. 8 Visits his / her country every Christmas. 9 Takes his / her summer holiday in his / her country every year. 10 Speaks German. True False

Transfer
Complete the information about yourself, and discuss your activities with your teacher. Name: Home: Job: Company: Arrive at work: Coffee: Lunch (time / food): Finish work: Evening(s): go to the cinema / watch TV / read restaurant / disco / theatre Weekend(s): visit friends in Paris / Cologne / Nagoya ..................... ..................... ..................... .....................

75

Present simple-go through the conjugation

590S
Telelangue

Introduction
This is the second unit about the Present Simple.
FORM

I You He (she / it) NEGATION I You It (she / he)

work work works

at a bank. at an insurance company. at night.

We You They

work work work

every day. together. in London.

don't work don't work doesn't work!

on Sundays. at weekends.

We You They

don't work don't work don't work

with smokers. in the evening. at home.

FUNCTIONS

To express facts.

To express habits and routines.

For example: I take sugar in my coffee. This car costs 10,000. For example: I usually get home at 8 o'clock. We meet every week. She smokes 25 cigarettes every day.

Illustration
Read about Jerry: Jerry is a travel agent. He works in Cologne. Every day he leaves home at 7 o'clock. He catches the bus at 7.15. It goes to the train station. The train takes 10 minutes to get downtown. He buys a newspaper and then has a cup of coffee in a caf. He arrives at work at 8 o'clock. First he reads his mail. His secretary arrives at 9 o'clock. They plan the day.

76

Practice 1
Now you continue Jerry's day. Use the words below to complete the sentences. Look at the example: get back catch drink go watch get home eat write mail send have telephone speak At 10 o'clock he has a coffee break. He ......... lunch at 1 o'clock. He doesn't ......... wine at lunch. He ......... it. He ......... to work by 2 o'clock. Then he ......... his colleagues in New York. They never ......... letters. At 3 p.m. he ......... his colleagues in Tokyo. They ......... English very well. After work he ......... at a pub. He ......... the train at 7 o'clock. He ......... at 7.45. He never ......... TV before he ......... dinner. After the news he ......... a shower and ......... to bed. Jerry is very industrious!

Practice 2
Complete the sentences. I ............(start) work at 9 o'clock. I ......... (live) near work, so I ......... (leave) home at 8.15. I usually ......... (go) by bike if its fine, but sometimes I ......... (go) by bus. It ......... (take) about fifteen minutes by bike and about 20 minutes by bus. My boss ......... (live) outside York too, but he ......... (start) work until 9.30. He usually ......... (go) by car and it ......... (take) about 35 minutes. If his wife ......... (want) the car he ......... (go) by train, and that ......... (take) about 50 minutes.

Transfer
Describe your weekly routine to your teacher. Describe the weekly routine of a colleague.

77

2990 S Beginner

Interrogatives Have/Have got

Objectives
Text Comprehension: Using the verb have and have got in questions To learn vocabulary associated with the office To be able to ask and answer questions using have and have got

Dialog
Context: A secretary is ordering supplies for a new employee.
TASK: Read the dialog below. How do you ask questions with the verb to have'.
Secretary Employee Secretary Employee Secretary Employee Secretary Do you have a calculator on your desk? Yes, I do. I've got a calculator and a stapler but I haven't got any tape or any paper clips. Have you got any pens or pencils? Yes, I have. I have a pen but I don't have any pencils. I also haven't got an eraser. Do you have a notebook or a daily planner? Yes, I do. I have a notebook. That's it then. I'll order your supplies today.

Illustration
Have/Have got in the Interrogative and Short Answers
Interrogative Short answers Interrogative Short answers

Do I have? Do you have? Does he have? Does she have? Does it have? Do we have? Do you have? Do they have?

Yes, I do./No, I don't. Yes, you do./No, you don't. Yes, he does./No, he doesn't. Yes, she does./No, she doesn't. Yes, it does./No it doesn't. Yes, we do./No, we don't. Yes, you do./No, you don't. Yes, they do./No, they don't.

Have I got? Haveyou got? Has he got? Has she got? Has it got? Have we got? Have you got? Have they got?

Yes, I have./No, I haven't Yes, you have./No, You haven't. Yes, he has./No, he hasn't. Yes, she has./No, she hasn't. Yes, it has./No, it hasn't. Yes, we have./No, we haven't. Yes, you have./No, you haven't. Yes, they have./No, they haven't.

Example Do you have a computer? Yes, I do. Compare this with: Have you got a computer? Yes, I have. Teachers note To form questions you need to use an auxiliary verb. In the second column we use the auxiliary verb do or does . For example: Do you have a car? In the fourth column we use have or has . For example: Have you got a car? Remember that if you use have as an auxiliary verb you must put got after the subject.

Vocabulary : On a Desk in an Office

1- pencils

2- a pen

3- a pair of scissors

4- a calculator

78

5- a daily planner

6- a stapler

7- files

8- photographs

9- an eraser (U.S.) a rubber (G.B.)

10- a notebook

11- tape

12- paperclips

Practice
Practice 1: Have'
TASK: Fill in the blanks with the correct auxiliary for to have'.
Example ______ they have an eraser? Yes, they Do they have an eraser? Yes, they do. 1. 2. 3. 4. 5. ____________ ____________ ____________ ____________ ____________ ______ .

he have a computer at work? Yes, he ____________ . they have any photographs in their office? No, they ____________ we have any files on the bookshelf? Yes, we ____________ . you have an eraser in your drawer? No, I ____________ (not). she have a calculator on her desk? Yes, she ____________ .

(not).

79

Practice 2: Have got'

TASK: Fill in the blanks with the correct auxiliary for have got'.
Example: ______ they got an eraser? Yes, they ______ . Have they got an eraser? Yes, they have. 1. 2. 3. 4. 5. ___________ ___________ ___________ ___________ ___________ he got a computer at work? Yes, he ___________ . they got any photographs in their office? No, they ___________ (not). we got any files on the bookshelf ? Yes, we ___________ . you got an eraser in your drawer? No, I ___________ (not). she got a calculator on her desk? Yes, she ___________ .

Practice 3: Have' or Have Got'

TASK : Read each sentence below. Fill in the blank with the correct interrogative form of have' or have got'.
Example ____________ (any pencils)? Yes, I do. Do you have any pencils? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. ___________________ (a pen) Yes, they have. ___________________ (a pair of scissors)? No, she doesn't. ___________________ (a calculator)? No, we haven't. ___________________ (a daily planner)? Yes, I do. ___________________ (a stapler)? Yes, he has. ___________________ (any files)? No, they haven't. ___________________ (any photographs)? Yes, I do. ___________________ (an eraser)? Yes, she does. ___________________ (a notebook)? No, he hasn't. ___________________ (any tape)? Yes, I do. ___________________ (any paperclips)? No, they haven't

Transfer
TASK: Your instructor has a picture of an office. You must:
Ask him/her questions about the office Use the vocabulary from the illustration section above and from the previous unit. (for example a printer, a clock, books, bookshelves, plants, a chair, a desk, a printer, a telephone, a computer, a window, etc.) Example Have you got a computer?

Telelangue / World Speaking - 2011

80

2995 S Beginner

WH Questions
Objectives
Text Comprehension : To understand WH- questions in a conversation. To learn the WH- question words. To ask and answer WH- questions in the present simple tense.

Dialog
Context: A secretary asks a new employee some questions.
TASK: Read the dialog below. Pay attention to the question words.
Susan Ian Susan Ian Susan Ian Susan Ian What is your name, please? It's Ian Finn. Where are you from, Ian? I'm from Dublin. Why are you in New York? I'm here for a 6 month training period. What time is your appointment with Mr Hansen? It's at 3:00.

81

Susan I'll call him and let him know that you are here. A WH question word and the auxiliary verb to be is used here to form questions.

Illustration
Question Words
Question Word

Auxiliary Verb is is is are are Are

Who What When Where Why

Subject your boss? your name? your job? your nationality? your address? your appointment? you you you

Verb phrase

from? in Paris? married? from England? a teacher?

Tip: When asking questions use: Who for people Who is your boss? What for objects or actions What is your job? When for time example:When is your appointment? Where for places Where is your office? Why for reasons Why are you here?

Practice
Practice 1: Question words
TASK: Fill in the blanks with the correct WH-question word.
Example _________ 1. 2. 3. 4. 5. is your house? Where is your house. are you from? is your boss? are you in New York? is your name? is your birthday?

___________ ___________ ___________ ___________ ___________

Practice 2: Creating a Question

TASK : Create a question based upon the answer given to you.
Example Question: ______________ ? What is your name? Answer: My name is James Mackenzie

82

1. 2. 3. 4. 5. 6.

_______________________________ Answer: My favorite hobby is swimming. _______________________________ Answer: I'm in Madrid for business. _______________________________ Answer: My birthday is in March. _______________________________ Answer: My boss is Mr. Dupont. _______________________________ Answer: I'm from San Francisco. _______________________________ Answer: I'm German.

? ? ? ? ? ?

Practice 3: Asking Questions

TASK: Ask your teacher questions about the woman in the picture and write in the answers.
Name Country Address Paola Bertolini Italy 155, Broadway, New York

Telephone number587-1064 Job Boss Reason for visit Married Favorite hobby Example: What is her name? Graphic artist John Davidson Business yes Swimming

Transfer
Context: Interview
TASK: Interview your instructor/partner to find out information about them.
You must: Create questions in the present tense. Write down their answers in complete sentences.

Telelangue / World Speaking - 2011

83

Present simple-do auxiliary and wh questions

591S
Telelangue

Introduction
This lesson provides further practice with the present simple and introduces the Do auxiliary for making Yes / No and Wh- questions.

Illustration
Do you live in New York? Where do you work? No, I don't. I live in California. In Tokyo. Do you drink California wine? What do you do? Of course! I'm a translator. Which sentences concern habits? Which concern facts / states? Look at the structure of the questions: Question Wh - Do-aux Subject Verb Complement Short answer Where Where What Do I like New York? do you eat lunch? Does he eat at Maximes? do we send the bill? do you do? Do they need a receipt? Yes, I do! At a restaurant. No, he doesn't To the head-office. I'm a doctor. No, they don't.

Illustration (Cont.)
Now you will learn about three brothers: Look at the first chart. It's about Roger. Roger, Andrew and Richard. ROGER Residence: Farmhouse in Norfolk Place of work: Norwich Profession: Solicitor Marital status: Married Wife's / husband's job: Teacher Newspaper: The Guardian Languages: French/German Interests: Pop music/tennis Car: VW Golf

84

Now read the information about him Roger lives in a farmouse in Norfolk, and works in Norwich. He's a solicitor and he's married. His wife is a teacher. They have two children. He reads The Guardian, speaks two languages, French and German, and he likes pop music. He also plays a lot of tennis. He drives a VW Golf.

Practice 1
Now listen to the questions about Andrew. Use the chart to answer. ANDREW Residence : House in Versailles Place of work : Paris Profession : Accountant Married : Yes Wife's / husband's job: Physiotherapist Newspaper: Le Monde/The Guardian Languages: French Interests: Chess/classical music Car: Renault 18

Practice 2
Now ask questions to complete the chart about Richard RICHARD Residence: Place of work: Profession: Marital status: Wife's / husband's job: Newspaper: Languages: Interests: Car:

85

Transfer
Talk about yourself and a friend / colleague. Then ask questions to complete the chart about your teacher. YOU Residence: Place of work: Profession: Marital status: Wife's / husband job: Newspaper: Languages: Interests: Car: YOUR FRIEND YOUR TEACHER YOUR TEACHER'S FRIEND

86

Asking for personal information

595S
Telelangue

Introduction
Ask your teacher questions about himself / herself.

Practice
Ask questions about the themes below. Use complete sentences. Make notes.

87

Company website: http://www............ Teacher's e-mail address: ............@............

88

Asking for information-questions about place, time...

607S
Telelangue

Introduction
In this unit we will practice asking questions about place, time and subject: Questions about place: Where is the cinema? Questions about time: When is the show? Questions about a subject / topic: What is the film about?

Illustration
Look at the 'question words' we use when we want to know about: 1. The location of a meeting: Where is the meeting ? It's in London. 2. The time: When is the meeting ? It's on Friday. 3. The subject: What is the meeting about? It's about budgets.

Practice 1
Ask your teacher questions like the ones above about: An exhibition .......................................................? A talk or lecture ...................................................? A conference ......................................................?

Practice 2
Use this information to answer your teacher's questions : 1. The time of meeting: Monday, 14.00 2. The place of the meeting: Strasbourg 3. The subject of the meeting: Improving sales

Practice 3
Ask your teacher questions about: 1. 2. 3. 4. 5. 6. His / her home: ............. ? The date of his / her birthday: ............. ? The subject of his / her next lesson: ............. ? The time of his / her next lesson: ............. ? The location of his / her flat: ............. ? The subject of a film he / she wants to see: ............. ?

Transfer
Complete this form by asking your teacher questions:

89

JOB CANDIDATE:
Name: ...................................................... Date of birth: ............................................ Home: ...................................................... Address: .................................................. Telephone number: .................................. Present job: ........................................... E-mail address: ..................................... Salary: ....................................................

90

Adverbs of frequency-asking questions

592S
Telelangue

Introduction
This telephone unit will give you practice in: asking questions about frequency describing work routines. presenting your own habits and routines.

Illustration
We answer questions such as 'How often do you go swimming?' like this: 100% Ialways go swimming 80% He or Sheusually goes swimming 75% often 50% sometimes 30% occasionally 10% rarely 0% never on Thursdays every week in the afternoon at the weekend at lunchtime in October in the winter

Practice 1
Ask your teacher questions in order to complete the table: SPORT always often play tennis go swimming go jogging play squash play football Now tell your teacher how often you play tennis, etc. sometimes occasionally rarely never

Practice 2
Your teacher will now present his / her work routines. Use the table below to take notes: Teaching activities always often telephone lessons classroom lessons in Paris outside Paris start at 08.30 finish at 18.00 Now check the information above with your teacher. sometimes occasionally rarely never

91

Transfer
1. Tell your teacher how often you: speak in English use foreign languages speak on the telephone write letters or telexes meet customers travel in France travel abroad 2. Choose five things that you usually / sometimes do at home. Tell your teacher how often you do them. Then ask your teacher about his / her home habits and routines.

92

Asking for information (the importance of intonation)

631S
Telelangue

Introduction
In this lesson we are going to practice ways of requesting information, using questions and 'polite' forms. For example: Excuse me, could you help me? Could you help me? Where is the museum, please? Note: It isn't necessary to use 'please' with questions like 'Could you ..?', as this is already a 'polite' form.

Illustration
Read this dialogue with your teacher. Read part 'S'. S: Excuse me, could you tell me the way to the Cathedral? T: Yes, go up this street and it's at the end. S: Thank you. What time is it please? T: It is 8 o'clock. S: Oh dear! I'm late. Could you tell what time the concert starts? T: I don't think the concert is in the Cathedral. S: Oh! Where is it please? T: In the Town Hall. S: Could you tell me how to get there? T: It's in Albert Square, behind the library S: Thank you very much.

Practice
1. Look at this information about a company, then answer your teacher's questions: Name: Tileworld Location of factory: Stoke Employees: 195 Biggest product: Ceramic tiles. Export to: France, Belgium, Germany. Turnover: 5m. Profit: 760,000 2. Ask your teacher questions about one of Tileworld's competitors. Try to obtain the same type of information as you gave him / her. Take notes. 3. Ask your teacher for information about a travel from London to Stockholm. Find the cheapest way to get there, in a maximum of 24 hours.

93

Transfer
Try to obtain as much information as you can from your teacher about his / her professional life. his / her personal life.

94

3019 S Beginner

Making Comparisons
Objectives
To recognize and use comparative and superlative forms To learn the grammar rules and the vocabulary used to compare things or people To be able to make comparisons

Dialog
Context: A letter
TASK: Read the letter below. Pay attention to the adjectives and the words used to make comparisons.
Dear Sarah, I finally quit my job and moved out of Chicago. Now I live and work in New York. The weather here can be very extreme. Yesterday was the hottest day of the summer, for example. But, I really think that New York is the most exciting city in the USA! My new job is more interesting than my previous job in Chicago. The sales department here is more important too. In fact, this company is the biggest one in New York. My new boss is older than Mr. Johnson. My colleagues are nicer here than in Chicago. I am happier now than one year ago. Hope to see you soon, Mike

95

Illustration
COMPARATIVE AND SUPERLATIVE ADJECTIVES
Read the example below: Example I am old. My mother is older. My grandmother is the oldest. ADJECTIVE old older COMPARATIVE ADJECTIVE oldest SUPERLATIVE ADJECTIVE

COMPARATIVE ADJECTIVES
Used to compare two things Can be used in sentences with than or with a conjunction like but . Examples: My mother is older than my sister. My mother is old, but my grandmother is older.

Form #1 : Add "-er" to the end of the adjective

if it is 1 syllable (some spelling changes) 2 syllable words ending in -y. Change the -y to -i and add -er. Some other 2 syllable words use -er (quiet, clever, simple, narrow) Examples: Big bigger Happy happier Nice nicer Hot hotter Thin - thinner

Form # 2: Add "more" or "less" before the adjective

2 syllables+ Examples: more beautiful more difficult less expensive

SUPERLATIVE ADJECTIVES
Used to compare three or more things Used to show that something is unique and we add the because it describes something unique Examples: I am old. My mother is older. My grandmother is the oldest.

Form #1 : Add "-est" to the end of the adjective

if it is 1 syllable (some spelling changes) 2 syllable words ending in -y. Change the -y to -i and add -est. Some other 2 syllable words use -est (quiet, clever, simple, narrow) Examples: Big biggest Happy happiest Nice nicest Hot hottest Thin - thinnest

96

Form #2: Add "most" or "least" before the adjective

2 syllables+ Examples: most beautiful most difficult least expensive

IRREGULAR ADJECTIVES
ADJECTIVE good bad much little COMPARATIVE ADJECTIVE better worse more less SUPERLATIVE ADJECTIVE best worst most least

Practice
Practice 1: Comparatives
TASK: Give the comparative form for each adjective listed.
Example ADJECTIVE easy / beautiful ADJECTIVE important fat small interesting weak funny careful bad big boring angry good COMPARATIVE ADJECTIVE easier / more beautiful COMPARATIVE ADJECTIVE

97

Practice 2: SUPERLATIVE FORM

TASK: Give the superlative form for each adjective listed.
Example ADJECTIVE heavy / extraordinary ADJECTIVE important fat small interesting weak funny careful bad big boring angry good SUPERLATIVE ADJECTIVE heaviest / the most extraordinary SUPERLATIVE ADJECTIVE

Practice 3: Irregular Spellings

TASK: Choose the comparative or superlative form for each adjective.
1. What is the comparative form of big ? 1. biger 2. bigger 3. bigest 4. biggest 2. What is the comparative form of small ? 1. smallier 2. smaller 3. smalliest 4. smallest 3. What is the comparative form of important 1. importanter 2. more important 3. most important 4. importantest 4. What is the superlative form of happy ? 1. happier 2. happiest 3. more happiest 4. most happy 5. What is the superlative form of fat ? 1. fater 2. fatter 3. fatest 4. fattest 6. What is the superlative form of interesting ? 1. interestinger 2. more interesting 3. most interesting 4. interestingest

98

Practice 4: Fill in the Gaps

TASK: Fill in the sentences with the comparative or superlative form.
Example The weather is sunnier in Marseilles than in Calais. (sunny) 1. Helen says she is _______________ than Karen. (efficient) 2. Karen's boss says she is the _______________ of all his employees. (efficient) 3. Karen prefers to type her reports on the computer because she thinks that the result is _______________ . (neat) 4. She is the _______________ employee of her office. 5. John says he prefers to work with Karen because she is _______________ than Helen (nice) 6. He also says that Helen is _______________ than him. (slow) 7. Karen was elected the _______________ employee of the office. (good) 8. Helen wants to leave her new job because the pay is ________ than at her old job. (bad) 9. Helen wants to earn the ____________ salary in the department. (high) 10. Helen thinks that the weather in Paris is _______________ than in Cambridge. (hot)

Transfer
Context: Comparing Jobs
TASK: You have just changed jobs. Compare your old job to your new one. Be sure to describe both the good and bad points.

Telelangue / World Speaking - 2011

99

Making comparison
653S
Telelangue

Introduction
This unit is about using adjectives to make comparisons. Look first at the following forms: root comparative superlative Regular: fast faster the fastest pretty prettier the prettiest more beautiful the most Compound : beautiful less beautiful the least

beautiful beautiful

Illustration
Note the way the comparative is used - with than:

Adjective-er + than
A porsch is faster than a renault. today is colder than yesterday. France has a higher GNP than Holland. Note the way the superlative is used:

The + Adjective-est
France is the biggest country in Europe. Rolls Royce make the most expensive British car. Haiti is the poorest country in the Americas. Look at the following irregular adjectives: This product is better than our competitors' product. Our sales policy is worse than our competitors'. The best products are made in France. We had the worst Results.

Practice 1
What is the rule? When do we use -er and -est? When do we use more and most? When do we use less or least? Look at the following and decide: Today, it is colder than it was yesterday. The most impressive Results were in exports. Which is the longest river in France? The slowest cars are the most economical. Sales this year are higher than we expected. John works less than I do. That is the least delicious meal I've ever eaten!

100

Practice 2
Make sentences from the following with the adjective. Look at the example. 1. (expensive) Porsche / BMW. A Porsche is more expensive than a BMW. 2. (big) My house / your house. 3. (good) Sales this year / sales last year. 4. (rich) Nigeria / Mozambique. 5. (powerful) USA / Brazil / Argentina.

Practice 3
Listen to the information about sales and match the figures on the left with the products on the right. Listen and look at the example: Sales Proportions for 2000 Televisions 45% Computers 35% Mobile Phones 9% Domestic appliances 6% Hi-fi equipment 5% Now listen to the proportions for 2001 and fill in the missing information. Look at the example: Sales proportions for 2001 ---- Computers -------------- 17% ------------------------------------ 03% ------------------------------------ 35% ------------------------------------ 25% ------------------------------------ 20% Now compare the Results for the two periods.

Transfer
Does your company have several products / services? How do past proportions compare with today's? How has your household budget changed in the past 10 years? Do you spend less on entertainment than on food? What about other items?

101

Large Numbers
628S
Telelangue

Introduction
In this lesson we are going to practice talking about figures over 100. First read the examples below. 100one hundred / a hundred 225two hundred and twenty-five 1,000one thousand / a thousand 2,250 *two thousand, two hundred and fifty 10,000ten thousand 22,500twenty-two thousand five hundred 100,000one hundred thousand / a hundred thousand 225,000two hundred and twenty-five thousand 1,000,000one million / a million 2,250,000two million, two hundred and fifty thousand 1,000,000,000one billion / a billion (US) We usually use the singular form when talking about precise figures of this kind. For example: They offered us ten thousand pounds Five million people live in the capital city But we say Thousands of people demonstrated in the streets.
* NOTE : THE USE OF A COMMA (,) IN ENGLISH, RATHER THAN A POINT (.), TO INDICATE THOUSANDS. THE POINT IS USED FOR DECIMALS AND WE SAY EACH FIGURE INDIVIDUALLY AFTER THE POINT.

For example: 5.67m = five point six seven million euro

Practice 1
Now read the following passage to your teacher: In 1962 Social Security food stamps went to only 151,000 people in the USA at a cost of $14,100,000. Last year 22,500,000 Americans got stamps; cost to Washington, $11.3 billion. Congress plans to cut the Social Security rolls by 875,000 and save the Administration $1.6 billion. Basic Welfare programs will be hit too. In 1936, 539,000 people collected $21.3 m. in welfare payments. Today the Federal Government pays $7.5 billion to 11,150,000 families. The new legislation will remove 415,000 families from the roll in 2004 and reduce benefits for another 287,000, saving Washington $1.25 billion.

102

Practice 2
Your teacher has a table like the one below, but it contains some mistakes. Ask him / her to read the figures to you. Interrupt (politely) and give the correct figure if you think they are wrong. Public Transport 1990-2000 in three American cities: total passengers in millions New York Philadelphia Detroit TOTAL 1990 1,667 274 112 7,332 1995 1,469 314 77 6,972 2000 1,327 330 70 8,228

103

Exchange rates and telephone numbers

627S
Telelangue

Introduction
In this lesson we are going to practice talking about figures, or numbers. We will also look at how to say telephone numbers.

Illustration 1
Your teacher will read each line of numbers, then you repeat. 1 2 3 4 5 6 13 14 15 16 17 18 30 40 50 60 70 80 100 200 300 etc. 7 19 90 8 20 9 21 10 22 11 etc. 12

Practice 1
Look at the list of numbers below, each with a particular currency. Your teacher will read different numbers from the list. Tell him/her which currency goes with the number he/she reads. Example: Teacher: 10 You: 10 Euro Here is the list of numbers and currencies: $13 30 Turkish pounds 4 40 yen CAN$55 10 (rupees) AU$15 $50 500 crowns 75 30 euro 80 shekels

Illustration 2
Notice the correct way to read the following numbers: 100 113 220 500 672 a hundred / one hundred a hundred and thirteen two hundred and twenty five hundred six hundred and seventy two

Practice 2
Read the following pairs of numbers to your teacher: 10 20 6 11 12 13 15 50 16 7 30 70 5 42 90 9 14 19

104

Illustration 3
Notice how telephone numbers are normally given - each individual number is spoken separately. For example: 542181 = five-four-two-one-eight-one Also, note the following examples : 0-two, five-three-0-three-two-0 (02) 530320 095 33 2 426682 0-nine-five-double three-two-four-two-double six-eight-two.

Practice 3
Read the following numbers to your teacher: 444 186 300 243 249 769 100 111 989

Practice 4
Read the following telephone numbers to your teacher 45632 (02) 4 654887 010 34 43 546688 0173 362024

Transfer
You work for a small car rental office in Geneva. Imagine you are speaking to a visitor to Geneva. Use the information below to answer his/her questions.
NAME OF COMPANY: ADDRESS: AUTO RENTAL GENEVA 14 RUE DES VOITURES, 936 LES POINTS, GENEVA (022) 42 55 77 50

TELEPHONE: NUMBER OF CARS:

Mercedes Citroen Ford Sierra Ford Fiesta

Cost of Car Hire: PER DAY PER WEEK $65 $390 $50 $300 $48 $288 $40 $214

PER KM $5.00 $4.25 $3.19 $2.80

105

Making comparisons 1
715S
Telelangue

Introduction
Do you remember how we make simple comparisons? Adjectives with 1 syllable: short hard strong difficult careful interesting ugly funny shorter harder stronger more difficult more careful more interesting uglier funnier

Adjectives with 2 or more syllables:

Adjectives ending in 'y':

Illustration
Look at these examples. Coffee-making machines: 'Coffeetime' 67 3 mins. 'Filtermatic' 54 4.mins. The Coffeetime is dearer more expensive than the Filtermatic. The Coffeetime is faster more efficient than the Filtermatic

106

Practice
1. Fill in the table below, asking the teacher for the missing information: Coffeetime Price 67.00 Capacity 7 cups Speed of making coffee 3 mins Coffee temperature (1 hour) 90C Cleaning easy Construction very solid Safety very safe 2. Now compare the two machines. Example: Price: The Coffeetime is more expensive than the Filtermatic Capacity: ________________________________________ Speed: ________________________________________ Temperature: ________________________________________ Cleaning: ________________________________________ Construction: ________________________________________ Safety: ________________________________________ Filtermatic

Transfer
Tell your teacher how: Your present job compares with the first one you ever had. Your standard of living now compares with that ten years ago. French food compares with food from other countries. Driving in Paris compares with driving in the rest of France.

107

3009 S Beginner

Present Continuous
Objectives
Text Comprehension : To recognize the present continuous tense in a text To learn to conjugate the present continuous tense and to learn some weather vocabulary To be able to make sentences using the present continuous tense

Dialog
Context: Two neighbors are talking about what they are doing today.
TASK: Read the dialog below. Pay attention to the affirmative, negative, and interrogative forms of the present continuous.
Mark George Mark George Mark George What a rainy day! What are you doing today? I am not working today. I am taking my children to the cinema. Are you working today? Yes, I am. I am going to the office now because I'm giving a presentation this afternoon. Good luck!

108

Illustration
Present Continuous:
Affirmative I am working You are working He/she/it is working We are working They are working Contracted forms am = ( m) is = ( s) are = ( re) am not = ( m not) is not = (isn't) are not = (aren't) Form: You form the present continuous with the verb To be and the present participle (-ing form). Example: I am working today. Use: We use the present continuous to talk about temporary actions/situations or actions happening now. Example: I am writing a report at the moment. Negative I am not working You are not working He/she/it is not working We are not working They are not working Interrogative Am I working? Are you working? Is he/she/it working? Arewe working? Arethey working?

Weather vocabulary

Windy

Stormy

cloudy

Rainy

Sunny

Snowy

109

Example It is windy today. It is a windy day. Spelling rules for the ing form (present participle) 1. 2. 3. 4. 5. Verbs ending in a silent e : the e is dropped +ing (live = living) Verbs ending in ie: the ie changes to y + ing (die = dying) Verbs ending in l: the l is doubled +ing (travel = travelling) Brit. Eng. Verbs ending in ic: The c is followed by k + ing (panic = panicking) Verbs ending in a consonant and preceded by a short vowel: the end consonant is doubled + ing (stop = stopping)

Practice
Practice 1: Present Continuous
TASK: Fill in the blanks with the correct form of the present continuous. Use the verbs given in brackets.
Example We are opening a new store today. (to open) 1. 2. 3. 4. 5. 6. 7. 8. I __________ an e-mail at the moment. (to send) __________ Ben __________ a presentation this week? (to give) We __________ not __________ to London today. (to fly) __________ they __________ a new factory in China this month? (to build) Listen. __________ that your phone __________ ? (to ring) Profits __________ not __________ at the moment. (to increase) Look. __________ that John __________ the office? (to leave) Mary __________ not __________ a report now, she __________ a phone call. (to write) (to make)

Practice 2: Present Continuous words

TASK: Look at the sentences used in Practice 1. Identify the key words that tell you to use the present continuous.
Example I am writing a report at the moment. 1. 2. 3. 4. 5. 6. 7. 8. _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________

110

Practice 3: Weather
TASK: Fill in the blanks with the correct weather vocabulary.
Example It is rainy today. It is wet outside. 1. 2. 3. 4. 5. 6. It isn't _____________ today. The sun isn't shining. Is it _____________ in the Alps? Is it snowing there today? It isn't _____________ . The wind isn't blowing. The weather is _____________ . A storm is coming. It is _____________ today. Is it still raining? It is _____________ this morning and more clouds are appearing in the sky.

Practice 4: Forms of the Present Continuous

TASK: Fill in the blanks with the correct form of the present continuous using the verbs in brackets.
1. 2. 3. 4. 5. 6. 7. 8. Today is a rainy day. It (to rain) _____________ outside. My wife (to do) _____________ the shopping now. My son (not play) _____________ football, he (to swim) _____________ . My daughter (to draw) _____________ a picture. I (not write) _____________ a report, I (to give) _____________ a presentation. (To use) _____________ you _____________ your computer at the moment? Today my colleagues (to work) _____________ on a project. My boss (to travel) _____________ to Mexico today.

Transfer
Context: Reporting
TASK: You are a reporter. Describe to your teacher/partner what is happening at the moment. Use the present continuous tense.
You can talk about: the weather/ what people in your family are doing now your colleagues current projects at work

Telelangue / World Speaking - 2011

111

Present continuous
640S
Telelangue

Introduction
This lesson is about the present continuous. Form: Be + Verb + ing I am speaking on the phone. I am going to Miami next week. Function: To express a temporary activity in the present or an activity / event in the near future. (in the second case, there is often a future time phrase.) This lesson is about the first usage. Look at the picture below:

What are they doing? What is the man doing?

They're walking somewhere. He's fixing his tie.

Illustration
Look at how we use the Present Continuous in English: What are you studying ? What am I doing ? What is he doing ? What is she doing ? What is it doing ? What are we doing ? What are they doing ? I'm studying English. You're teaching English. He's also studying English. She's studying English. It's running (it = a dog). We're studying English. They're studying English.

112

Practice 1
Use the information about share prices below to answer your teacher's questions. Companies Allied Consolidated ICM Bishop For example: Teacher: Are Allied's shares rising ? Student: Yes, they are. Yesterday's price 101.5 75.0 341.0 220.0 Today's price 106.0 74.5 342.0 245.0

Practice 2
Use this information to answer your teacher's questions about the weather: For example: Teacher: Is the sun shining in Amsterdam ? Student: No, it isn't. WEATHER REPORTS (12.00 Today) S/R/C/F Temp. C Ajaccio S 25 24 Amsterdam R 20 20 Barcelona C 26 21 Bordeaux S 26 28 Cairo F 36 32 Frankfurt R 23 23 Helsinki C 13 18 S = sunny ; R = rainy ; C = cloudy ; F = fair Town Yesterday's temp.

113

Practice 3
Read about the Excel company, then answer your teacher's questions. For example: Teacher: Is Excel expanding? Student: Yes, it is. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Excel is expanding fast. It isn't entering new markets. It is concentrating on existing markets. It is recruiting new engineers. It is recruiting them for a project in Saudi Arabia. They are living in a camp in the desert. The project manager is Peter Wells. He's working with the Saudis. He isn't living in the camp. He's staying in an hotel in Riyadh. He's flying back to London today. He's catching the 10 o'clock flight.

Transfer
Talk about people you know. What's your boss doing right now? What's your wife / husband / boyfriend / girlfriend doing right now? What's your secretary doing right now? What's your daughter / son /cousin / uncle / aunt doing right now? What are different people at your company doing right now?

114

3010 S Beginner

Present simple / Present Continuous

Objectives
Text Comprehension : To recognize the difference between the present simple and the present continuous tense in a text To learn some vocabulary to talk about trends To be able to talk about your company using the present simple and present continuous

Dialog
Context : Talking about your Company
TASK: Read the dialog below. Sandra is describing her company. Pay attention to the use pf the present simple and the present continuous.
David Sandra David Sandra David Sandra David Sandra What company do you work for ? I work for General Electric. What is your job? I train new employees but I don't hire them. What are you working on at the moment? I am organizing specialized training programs. Is the company hiring now? Yes, they are [hiring]. Do you want to apply for a job?

115

Illustration
Present simple
Use 1: To express habits and routines.
I usually get up at 8 o'clock. She reads the newspaper every morning. We play sports every week.

Use 2: To express known facts or permanent states.

The car costs $15,000 dollars. The world is round. I live in Chicago.

Present continuous
Use: We use the present continuous to talk about temporary actions/situations or actions happening now.
I am writing a report at the moment. Some verbs cannot be used in the present continuous tense because they already suggest a state of permanence. Verbs of possession - own, have, belong. Verbs of the mind - believe, know, understand, think, forget. Verbs of emotion like, love, hate, detest. Verbs of the senses - see, hear, smell, taste. Other verbs cost, need, mean, depend.

Trend vocabulary

To go up To increase To rise

To stay the same To remain stable

To go down To decreaseTo fall

116

Practice
Practice 1: Trend Language
TASK: Fill in the blanks using the verbs given in brackets
Example Coal use is increasing. (to increase)

1. 2. 3. 4. 5.

Coal use ______________ . (to rise) The use of natural gas ______________ . (to go up) Nuclear energy use is decreasing or ______________ a little bit . (to decrease/to fall) Renewable energy use ______________ slightly. (to increase) The use of petroleum ______________ the same or ______________ stable. (to stay the same/to remain stable)

Practice 2: Present Simple and Present Continuous

TASK: Fill in the blanks using either the present continuous or the present simple tense. Use the underlined verb given for both sentences.
Example To work 1. I work everyday. (my routine or habit.) 2. I am working at the moment. (This is what I'm doing now) To live 1. I ______________ in London. (This is my home.) 2. At the moment ______________ with a friend. (A temporary situation.) To rise 3. House prices ______________ . (A trend happening now.) 4. Hot air ______________ . (A scientific fact) To drive 5. I ______________ to work every day. (My routine or habit.) 6. I ______________ to work this week. (Not a habit for me. I usually take the bus.) To write 7. I' ______________ a difficult letter. (This is what I am doing right now.) 8. At work I ______________ letters to customers. (My job routine.)

117

Practice 3: Simple Present or Present Continuous

TASK: Fill in the blank with the correct form of the verb given in brackets. Use the present simple or the present continuous.
Example I usually (to go) go to the office but today (to work) I'm working at home.

____________ (to be) a salesman and I ____________ (to work) for Apple. I (not work) ____________ usually ____________ at the office because I often ____________ (to travel) a lot. Today (to travel) I' ____________ to San Francisco. I (not attend) ____________ meetings regularly but today (to give) ____________ a presentation about a new product launch. This month our computer sales (to increase) ____________ and the price of our computers (to decrease) ____________ . The company (to do) ____________ well at the moment. I (to like) ____________ my job. (To like) ____________ you ____________ yours?

Practice 4: Talking about a company

TASK: Look at the chart below. Tell your teacher/partner about the company in general and it's current activities.
Example The company builds water treatment plants. They are building a new plant in China at the moment. General company activities Build water treatment plants Manufacture filtering systems Provide on the job training Have telephone hotline services Send managers abroad Offer foreign language courses Current company activities Build a new plant in China Develop new water treatment system Hire workers from abroad Install new computer programs Launch a new product Prepare advertising campaign

Transfer
Context: Describing your Company
TASK: You are at a business seminar. Explain to your teacher/partner what your company does and what it's current activities are.
Make sure you talk about: What your company does Where your company is located What activities your company is doing right now

Telelangue / World Speaking - 2011

118

The present simple and continuous

642S
Telelangue

Introduction
This unit is about the present simple and the present continuous.

Illustration
Mark: Hey, Joe what are you doing? It's lunchtime! Joe: I'm working on the Wilson report. Mark: The Wilson report? Do you always work during lunch? Joe: No, not usually. But Wilson Ltd. are important customers. Mark: What do they do? Joe: They make cookers for chic restaurants! Why were the bold-faced words used?

Present simple
Form: Function: I take the 8:13 train every morning. Does she like whisky? To express states, habits or repeated actions

Present continuous
Form: Function: I am speaking on the phone to my teacher now. I am going to Miami next week. To express a temporary activity in the present or an activity / event in the near future. (in the second case, there is often a future time phrase.)

Practice 1
Put the verbs into the right tense. Look at the examples: (John / stay) ......... with his brother this month. John is staying with his brother this month. (Christian / eat) ......... turKey sandwiches on the beach every day? Does Christian eat turKey sandwiches on the beach every day? Now you continue. 1. (Peter / never take) ................ the bus to work. (He / hate) ................ crowds. He drives! 2. A: (John / work) ................ for the cinema. B: Oh? ................ (he / know) any movie stars? 3. (Fred / save) ................ his money for a long holiday in St. Tropez. 4. (Sheila / study) ................ English for a better job. 5. (Geoffrey / write) ................ his mother every weekend. 6. (Gulliver / take) ................ a vacation this year? 7. (Gypsies / not have) ................ permanent homes. 8. A: Hello, John! What (you / do) ................ in Geneva? B: (I / attend) ................ a conference on milk production. A: Hmm. Sounds interesting. 9. Milton is a painter. (He / work) ................ with watercolours. 10. (Pierre not want) ................ to go to work today.

119

Practice 2
Make sentences with the following Situations. Look at the example. Freddy has a glass of whisKey in his hand now. Freddy ......................................... Freddy likes whisKey. Freddy is drinking whisKey. 1. John likes sports. The TV is on. Maybe..................................... 2. Freddy is in bed. He is snoring gently. His wife has the light on. Freddy........................................ Freddy's wife................................... 3. It's 9 a.m. Peter starts work at 9.30. He is not at home, he's not at work now. Peter..................................... 4. At 9 am Charles goes to the bank; he stays there all day until 5 pm, and then goes home. Charles............................................. every day. 5. It's 5.05 pm. Charles isn't at the bank now. Charles................................. 6. Peter is on the bus home. Computer World is in his hands. He..................................... 7. Helen is in the kitchen at the moment. A copy of Hard Times is on her desk. It's open at page 39. She ............................... in the kitchen. She............................... Hard Times. 8. Richard is in Bordeaux. He likes wine. It's 12.30 p.m. He..................................

Transfer
What do you do at work usually? What are you doing now? What about a friend or relative? What do they usually do? What are they doing now? What about your company? What do they make or do? Are they doing any special projects now?

120

Weather
834S
Telelangue

Introduction
What's the weather like today?

Illustration and Practice 1: it's raining

Match each noun on the left with its meaning on the right. (The words on the left are also verbs.) drizzle hail sleet thunder snow a mixture of snow and rain noise that accompanies lightning very fine rain falling flakes of ice falling balls of ice

Illustration and Practice 2: weather as metaphor

Some of the weather words above are often used in a metaphorical sense. Fill in the gaps in the sentences below and say what they mean. He was dead, killed in a ..................... of bullets. Lorries ..................... by on the motorway. We are ..................... under with work at the moment.

Illustration and Practice 3

Divide the words below into three categories: those that relate to temperature, those that relate to wind, and those that relate to humidity or wetness, and those that relate to two or more categories. bitter boiling cool freezing sweltering blowy breezy damp frosty wet blustery chilly dry hot windy

Task
Look at this table from a newspaper about weather in different parts of the world. City Athens Bahrain Copenhagen London New York Sydney Temperature at noon yesterday: C 36 42 15 17 31 12 Weather at noon yesterday Hot Sunny Cloudy Rain Windy Rain Forecast Hotter Cooler Rain More rain Sunny Drier

121

You (A) are at the airport of one of the cities above meeting someone arriving on a flight from one of the other cities (B). Imagine the conversation. Try to replace the words in the newspaper report with more conversational ones from Illustration 3. Example: you are at Athens and the person you're meeting is coming off a flight from Copenhagen: A: Hello. How was the flight? B: Not too bad, thanks. A: How was the weather when you left? B: Pretty cold and rainy. A: Well, here it's been sweltering and it's going to get even hotter.

Transfer
You are greeting a visitor to your company from abroad. Break the ice by talking about the weather as in the Task above.

122

Greeting visitors
693S
Telelangue

Introduction
In this lesson we're going to look at ways of greeting people. Remember that the kind of language we use depends on whether the people concerned are strangers or not. Greeting strangers usually involves the following steps: 1. 2. 3. 4. Welcoming Introducing yourself Replying to your visitor's Introduction Asking for information

Greeting people you know is usually less formal. The language you use will often depend on how well you and your visitor know each other (and, in some social contexts, on other factors, for example hierarchy or age.).

Illustration
Look at the language we use when greeting strangers: Welcoming: Hello, welcome to ............................... Good morning / good afternoon. Welcome to ........................ We're very pleased to welcome you to ......................

Practice 1
Respond appropriately to the phrases your teacher gives you.

Practice 2
You are welcoming a visitor (the teacher) to your company. Introduce yourself and start up a conversation, using the notes below. 1. 2. 3. 4. 5. 6. 7. 8. Welcome the visitor. Introduce yourself. Reply to his / her Introduction. Ask the visitor to repeat his / her name. Ask him / her to spell it. Ask about his / her trip. Ask if he / she had any trouble finding your office or factory. Ask what he / she would like to do first - have lunch or visit the computer department / production plant etc.

123

Transfer
You have gone to the airport to meet a visitor from a firm in the North of England. You have met him once before, very briefly, at a trade fair in in Manchester. You know he lives near Liverpool, and is married with two children, but nothing more. He is coming to Paris to talk about closer cooperation with your company. Go through the Introduction. Offer to help him with his luggage and show him to the waiting car. Make polite conversation with him during the journey to Paris.

124

3020 S Beginner

Food and International Cuisine

Objectives
Text Comprehension : Understanding a dialogue about food preferences. Identifying and naming different foods and international cuisine. Talking about the foods you like and dislike.

Dialog
Context: Talking about Food
TASK: Read the dialog below.
Joanna Paul Joanna Paul Joanna Paul Joanna What kind of food do you like, Paul? Well, I'm vegetarian, so I don't eat meat. So you must love Indian food. They have lots of dishes with vegetables. Yes, I love curry! What about you? What type of cuisine do you prefer? I really like French and Italian food. Do you like cheese and wine? Oh, yes I love French cheeses and I also like pasta. But I hate onions and aubergines (eggplant

US) !

Illustration
Some useful expressions to talk about food: I love Chinese food. I like watermelon. I prefer Thai cuisine. I don't like broccoli. I hate green beans.

125

Practice
Practice 1

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17. 18. fish pasta chicken apples bread mushrooms cheese beef strawberries spinach cucumber eggs shrimp beer milk cabbage grapes rice onions oil

19.

20.

126

Practice 2: Complete the Sentence

TASK: Complete the sentences with the appropriate word.
1. 2. 3. 4. 5. 6. 7. 8. 9. Wine is made from ________________ . We use ________________ to make an omelet. Aubergine, celery and broccoli are examples of ________________ . Oranges, grapes and bananas are examples of ________________ . In order to make ________________ we must use milk. We can press olives to make ________________ . Italians make very good pizza and ________________ . A baguette is an example of ________________ . Tuna and salmon are examples of ________________ .

Practice 3: Nationality
TASK 1: What is the nationality for each of the following countries ?
Example : France 1. 2. 3. 4. 5. 6. 7. 8. Japan Italy India Spain Russia Greece China Germany French

TASK 2: Now match the typical dish to its nationality by making complete sentences.
Example : Foie gras is a French dish. 1. 2. 3. 4. 5. 6. 7. 8. Lasagna Paella Curry Bratwurst Sushi Borcht Moussaka Spring Roll

Transfer
Context: Discussing Food
TASK: You and a friend (your teacher) are meeting for dinner. Discuss what kind of you would like to eat and why.
Make sure you: Discuss your favorite foods. Do you prefer beef, fish or chicken? What kinds of vegetables do you like? What fruits do you prefer? What foods don't you like?

Telelangue / World Speaking - 2011

127

3021 S Beginner

Understanding a Menu
Objectives
Text Comprehension: Understanding a conversation about a dinner menu. Identifying the different dishes and parts of a menu. Odering a meal from a menu.

Dialog
Context: In a Restaurant
TASK: Read the dialog below . Pay attention to the ways to offer, request, and order things.
Waiter Samuel Jenny Samuel Waiter Jenny Waiter Samuel Waiter Samuel Waiter Are you ready to order? Yes, I think so. What would you like, Jenny? Well, I think I'll have the onion soup to start. And I'll have the stuffed mushrooms please. And what would you like as a main dish? I'd like the grilled salmon. And could I have some spinach instead of the mashed potatoes, please? Certainly. And for you sir? I'd like the roasted turkey, please. Would you like mashed potatoes, chips, or mixed vegetables with that? I'll have the vegetables, please. And could you also bring us some water, please? Of course. So that will be the soup and the stuffed mushrooms for the starter and the salmon and the turkey for the main dish.

Illustration
Requesting Could I have a cup of tea, please? Would you like a starter (appetizer - US)? Can I have the vegetables instead of Would you like something to drink? chips? What would you like as a main dish (entre Could you bring us some water, - US)? please? What would you like for dessert? Can you give us a few more minutes? Offering Ordering I'll have the soup, please. I'd like the grilled salmon.

128

Practice
Practice 1: Types of Food
TASK : Put the following foods and dishes in the appropriate catagories.
Seafood Meat & Poultry Beverages Vegetables Desserts

duck with orange saucestrawberry ice-creammashed potatoes

green beans

water

grilled salmon

red wine beef stew fresh asparagus

cherry pie

cheesecake

steamed mussels

shrimp cocktail iced tea

marinated lamb chops

Practice 2: Ordering Food

TASK 1 : Complete the sentences with the appropriate expressions.
I'll have... Could you... Could I... Would you like... What would you like... 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ the lamb chops, please. anything to drink with your meal? for dessert? have some rice instead of the vegetables, please? bring us two coffees, please? to begin with an appetizer? a glass of red wine, please. give us a few more minutes to look at the menu? get you a wine list? with your steak?

129

TASK 2:
Now decide who says each sentence - the client or the waiter/waitress.

Practice 3: Ordering in a Restaurant

TASK: Complete the following dialog with the appropriate sentences.
Would you like anything else? Could you bring us a bottle of ros wine, please? Could I have the sauce on the side, please? I'll have rice and green beans, please. And what would you like for your entre? What would you like as a starter? Can I take your order? Waitress James Waitress James Waitress James Waitress Samantha Waitress Samantha Waitress James Waitress Samantha _______________________________ Yes, I'll have the duck with orange sauce please. Would you like green beans, rice, a baked potato or a mixed salad with that? _______________________________ Would you like an appetizer before the main dish, sir? Yes, I'd like a portion of fried calamari. _______________________________ Certainly sir. And for you madam, _______________________________ I'll have the asparagus salad. _______________________________ I'll have the pasta with mussels please. And what would you like to drink with your meal? _______________________________ Of course. _______________________________ No, that's all for the moment. Thank you.

Transfer
Context: Ordering in a Restaurant
TASK: You have been invited to have dinner in a restaurant. Use the menus below to order your meal. Each person chooses a character. Then switch and do the role play again.
Client: You are ordering your meal in the restaurant. Order a main, course, beverage and desert. Waiter: Take the client's order and make sure to ask them for their main course, beverage, and dessert.

130

131

 Telelangue / World Speaking - 2011

132

On the menu
658S
Telelangue

courses
hors-d'oeuvres starters (UK), appetizers (US) main course salad cheeses dessert

les plats
hors-d' uvre entres plat principal salade fromages dessert

fish and seafood

cuttlefish dory (UK), walleye (US) lobster mullet salmon scampi skate (UK), ray (US)

poissons et fruits de mer

seiche Saint-Pierre homard rouget saumon langoustines raie

meat
beef rump-steak kidneys lamb pork veal

viandes
b uf rumsteck, pointe d'aiguillette rognons agneau porc veau

poultry
chicken duck pigeon

volailles
poulet canard pigeon

133

Food
744S
Telelangue

Introduction
Food differs from country to country. Foreign visitors to your country will undoubtedly have questions about the food. First: What's your favourite dish? What dish do you avoid most?

Stage 1
What would you eat / drink with the different dishes? Match the following. Look at the example. (Note: More than one is possible): Beer T-bone steak Red wine Tuna fish salad White wine Stuffed peppers Apple cider Pimpkin pie Orange juice Tacos Perrier Curried chicken Coffee Sashimi Rice Pepper steak Chips / French fried potatoes Stuffed avocados Noodles Hamburgers Milk Ham sandwiches Coca-cola Cookies / Biscuits Why did you make your choices? Did you recognise all the different dishes / foods? Are there any which are not from your country? Which country are they from? Do you like food from other countries? Do you have any favourite foreign foods? Are there any foreign foods which you don't like? Have you ever lived in a country where the food was different? Did you like it? Did you adapt to it? Is it (would it be) hard to live in a country where you don't like the food?

134

Stage 2
Are there any foods, etc. which you associate with a time in the day? Which of the foods or beverages listed below would you have: a. b. c. d. e. f. in the morning during the morning at noon in the afternoon in the evening at night abcdef

abcdef Eggs and bacon French toast Fried rice Beignets Ham sandwiches Pain au chocolat Coca cola Asparagus soup Anisette Whisky Yoghurt Noodle soup Swiss cheese Steak and chips Potato pure and sausage Peanut butter and banana sandwiches Why did you associate them with the times you chose?

Stage 3
Match the foods and beverages below with their tastes. Look at the example.

Mustard Quiche Lorraine Sliced white bread Endives Chocolate mousse Crisps / Potato chips Seven Up Lemons Curried rice

Bitter Sweet Tart Spicy Bland Tangy Sour Savoury Salty

135

Discussion
Imagine you have been invited out to a restaurant in a foreign country and you are served a food you don't particularly like. What would you do? What would you say? How many ways out of eating it can you think of? Can you imagine a foreign visitor having the same problem in your country? How can you be sure your guest is enjoying his / her food?

136

Restaurants & menus

745S
Telelangue

Introduction
This unit is about ordering in restaurants and restaurants in general. First, How often do you eat out? Do you have business lunches? What is your favourite type of restaurant? What type do you dislike most?

Stage 1
An English Menu There are three parts to a typical English menu: 1. The starter. 2. The Main course. 3. The dessert. Imagine you are in a restaurant. Your teacher is the waiter / waitress. You have the menu on the following pages. Choose what you want to eat. Ask about one or two of the items.

137

STARTERS

The Broth
A thick soup with chunky vegetables topped with crispy croutons. 2.30

Corn on the Cob

A whole cob, covered in melted butter with a sprinkling of black pepper and chopped parsley. 2.50

Prawn and Mushroom Ramekin

A mixture of prawns and mushrooms, lightly fried in garlic butter and sprinkled with chopped parsley. 2.30

Chilli Con Carne

A delicious mixture of minced beef, red beans, garlic and tomatoes, spiced with herbs and chilli powder. 3.05

Pt
A smooth pt made from chicken livers and pork, enriched with brandy, cream and a hint of garlic. 2.95

Egg and Tuna Mayonnaise

Two halves of hard boiled egg and flaked Tuna fish, topped with mayonnaise and served on a bed of lettuce. 2.25

Smoked Mackerel
A fillet of smoked mackerel, served with horseradish sauce. 3.10

Prawn Cocktail
A little special, Diced cucumber and pineapple mixed with shredded lettuce, topped with prawns and coated with a rich piquant sauce. 2.85

Slimmer's Friend
Chopped grapefruit and apple mixed with cottage cheese. 1.75 Fresh Grapefruit 1.65

138

Stage 2
Now choose a main course. Note: If you order a steak, the waiter / waitress will ask you: How would you like it done? (Well-done) (Medium) (Rare)

FROM OUR CHARGRILL

All our main course meals are served with a fresh garnish of Tomato and Lettuce with a choice of baked jacket or Chipped Potatoes and whole Green Beans or Peas. Steaks come with deep fried Onion Rings. Rump Steak - Sirloin Steak 6.99 7.35 King Rump - Porterhouse Steak 8.40 9.30 All our Steaks are prime beef freshly cooked to the degree you require and served hot from the Grill.

The Cavalier Spike

Cubes of lamb, gammon, rump steak, button onions and peppers, threaded on a skewer and grilled to perfection. Served on a bed of rice. 7.55

Lamb Chops
Three tender, chunky chops cut from the loin. 8.15

Mixed Grill
Lamb cutlet, large sausage, gammon, sirloin steak and a fried egg.The British Favourite! 9.15

A Spicy Sunny Dane

Two grilled Danish bacon chops with a choice of either pineapple ring or fried egg. Served with a barbecue sauce if desired. 6.85

Marinated Chicken
A boneless chicken breast, marinated in Soy and ginger sauce, grilled and finished with a pineapple flavoured glaze. 7.95

Lemon Sole
A large, firm, white fish freshly grilled. 7.75

Rainbow Trout
Delicately flavoured, grilled and toped with our special fresh herb butter. 8.25

139

DEEP FRIED DISHES

Fillet of Plaice
A juicy fillet, coated in a light batter then deep fried. 6.45

Scampi
Prime Gourmet Scampi, kipped in a light batter then deep fried. 6.95

Chicken Cavalier
A thick juicy breast of chicken, breadcrumbed then deep fried and served with pineapple rings and sweetcorn. 7.95

Pan Fried Mushrooms

(Per portion) 1.25

Stage 3
Choose a dessert from the menu below.

THE SWEETEST SELECTION

The Sweet Trolley

A choice of gateaux, fresh cream trifle, cheesecake, and other delicious sweets, served with fresh cream. 1.99p

Ice Cream Surprise

Our own speciality made with loving care and a little fun. 1.95p

The Cheese Board

A choice of Mature White Cheddar, Red Leicester, Stilton. Camembert and Austrian Smoked, biscuits and fresh fruit. 2.00

Ice Cream
Plain ice cream served simply with a wafer in a variety of flavours. 1.60p

Stage 4
Now reverse roles: Your teacher will order a meal from you, using the same menu. He / she will ask you to explain certain dishes.

140

Stage 5
How do you rate a restaurant? Rank the following in importance from 1 to 10. Service: Friendliness: Price: General Atmosphere: Quality of Food: Quantity of Food: Location: Wine list: View: Opening hours: Explain why you ranked certain items more important than others.

Discussion
Are restaurants getting better in your country? Are they the same as always? Are they getting worse? Do people in your country have good eating habits? Why? Why not? For connoisseurs: What is the most popular weekday lunch in France?

141

Prepared to your taste

746S
Telelangue

Introduction
What strange names we use to talk about food! The French eat their steak bleu. The English eat their steak rare. Which of the adjective phrases on the left go with the food and drinks on the right? For example, you can say "I like my steak rare.", or "I like my whisky on the rocks." rare on the rocks black dry heavy on the tonic medium coffee medium-well eggs neat steak over easy runny whisky, cocktails straight up sunny side up well-done white with a twist of lemon with milk

Illustration and Practice 1

Look at this: GUEST: I'll have the beef tenderloin, please. WAITER: Very well, sir. How would you like that cooked? GUEST: Well done, please. 1. You are the waiter or waitress. Your teacher is the guest. Practice the above exchange for different food and drinks served at your hotel. 2. practice again. This time you are the guest.

Illustration and Practice 2

Now look at this: WAITER: Yes, madam? GUEST: I asked for my meat well done. This is rare. WAITER: I'm terribly sorry madam. I'll have it changed at once. 1. You are the waiter or waitress. Your teacher is the guest. Practice the above exchange for different food and drinks served at your hotel. 2. practice again. This time you are the guest.

142

Transfer
1. Talk about the tastes of your guests. Do English guests like their food and drinks the same way as the French? What about other nationalities? Do male and female guests have the same tastes? 2. Do your guests ever complain about errors? What do they say?

143

Present continuous (future action)

641S
Telelangue

Introduction
This is the second unit on the present continous. As a review: Form: Be + Verb + ing I am writing new word. I am going to Miami next week. Function: To express a temporary activity in the present or an activity / event in the near future. (in the second case, there is often a future time phrase.) This lesson is about the first usage.

Illustration
Look at these statements : 1. I am talking to you. 2. You are listening to me. 3. Robots are taking over. Sentences 1 and 2 are about the present moment. Sentence 3 is about an on going, present Situation.

Practice
Look at the drawing below and describe what is happening.

If you wish, use this space to make notes.

144

Transfer
Now talk to your teacher about any or all of the following : 1. Your company's present activities. 2. What you are wearing. 3. How you are feeling right now. 4. What you or your colleagues are doing now. 5. What you are thinking about at the moment. 6. World population. 7. Current developments in working conditions. You may, of course, wish to discuss a subject of your own choice. Please feel free to do so. Use the space below for your notes.

145

3421S Elementary

Let's / Shall
objectives
Text Comprehension: Recognise the use of let's and shall in a text. Learn how to use let's and shall and to make suggestions. Be able to make suggestions using let's and shall.

dialogue
Context: Helen and Jim are going on holiday. They are making suggestions about their trip to Spain.
TASK: Read the dialogue carefully. Pay particular attention to how let's and shall are used to make suggestions.
Jim Helen Jim Helen Jim Helen Jim Helen What shall we do on holiday, Helen? Let's go to the beach everyday! No, let's not. I want to go hiking and visit some museums too. Okay. Shall I start packing tomorrow? Yes. What shall we take? It's really sunny in Spain, so let's take lots of suncream and hats! Okay, shall we not take any jumpers then? Let's take some, because it is cold at night.

illustration
146

Let's
Use
to propose or suggest doing or not doing something to agree or disagree to a proposition or a suggestion in the affirmative and negative when the speaker is including himself and his listeners in the suggestion Example Let's go to the beach. Yes, let's go to the beach. Let's not go to the supermarket. No, let's not go to the supermarket. To agree to a proposition or a suggestion, the phrase, "Yes, let's" can be used. To disagree to a proposition or a suggestion, the phrase, "No, let's not" can be used.

Formation
affirmative - Let's negative - Let's not always followed by a verb in the infinitive Example Let's go to the cinema. Let's not visit the museum.

Shall
Use
to suggest doing or not doing: a (group) activity a service only in the first person singular and plural usually when a positive response is expected Example Shall I finish my work at home? Shall we not play football this weekend? can be used to ask for suggestions when preceded by question words, such as "what", "when", "where" etc. Example What shall I eat for dinner tonight? When shall we go to the swimming pool? "Shall" is common in British English but is rarely used in American English.

Formation
always used with the subject always followed by a verb in the infinitive
Interrogative Shall I...? Shall we...? What/When/Where shall I...? What/When/Where shall we...? Negative

Shall I not...? Shall we not...?

Example Shall I take you to the cinema? Shall we not visit the museum? When shall I take you to the cinema? What shall we do today? Remember, since "shall" is used in questions rather than a statement, the sentence must end with a question mark.

147

practice
Practice 1: Let's
TASK: Fill in the gaps by using "let's" correctly in the affirmative or the negative.
Example Let's go home now. (Affirmative) 1. 2. 3. 4. 5. 6. 7. 8. ___________ tell Edward yet. (Negative) ___________ invite Susannah to the party. (Affirmative) Do you want to go shopping today? Yes, ___________. (Affirmative) I think it's warm, so ___________ pack our gloves. (Negative) The weather's nice at the moment, so ___________ play football in the park. (Affirmative) Do you want to watch a film later? No, ___________. (Negative) ___________ drive. I want to walk to town. (Negative) ___________ swim in the sea. (Affirmative)

Practice 2: Shall
TASK: Using "shall" and the words and phrases provided, create questions to give or ask for suggestions.
Example We - swim - in the swimming pool. Shall we swim in the swimming pool? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. I - help - woman - with the pram. We - not - take - bus - to work. I - take - your son - to school. When - we - go - to the beach. Terry and I - run - home - for the bag. What - I - cook - for dinner. I - not - read - this book. Where - we - go - on holiday. Mary and I - send - some flowers. I - clean - the kitchen.

148

Practice 3: Using "let's" and "shall" to make suggestions.

TASK: For each of the following themes, make one suggestion using "let's" and one using "shall".
Example Going to the supermarket. Let's go to the supermarket tomorrow. Shall we buy some fruit? 1. 2. 3. 4. 5. 6. Wearing dresses to the wedding. Speaking to the manager. Not answering the telephone. Not swimming in the sea. Taking a flight to Brazil. Eating in a restaurant.

transfer
Context: Using "let's" and "shall" to make suggestions.
TASK: Your friend has come to your town to visit you. Make suggestions using "let's" and "shall" about the following things:
sightseeing eating lunch meeting friends and family what to do in the evening Example Shall we see the cathedral? Let's eat lunch in the Mexican restaurant. Shall I take you to meet my parents? Let's go to the pub.

Telelangue / World Speaking - 2011

149

Future: will
654S
Telelangue

Introduction
There are several uses of the future with will. This unit is about making predictions. But when does will indicate a prediction? Look below.

Illustration
Read the dialogues: 1. Max: Do you think Jones will reduce his prices? Paul: He won't before the end of the holiday season. 2. Maria: Don't forget to take your medicine! Mark: Don't worry. I won't! 3. Steve: Will you please stop smoking? Mandy: I certainly won't! We use will: To express willingness / intentions To make predictions For refusals For requests Identify the use of will in the dialogues.

Practice 1
Profit forecast Look at this bar chart:

Now make predictions. For example: Allied will make a profit of $20M this year. GDM will make a loss of $5M.
NOTE: THIS YEAR PROFITS WILL RISE FROM $15M TO $20M. THEIR PROFIT WILL FALL BY 50 PER CENT.

150

Practice 2
Use the graph above to answer the following questions: Did Allied make a profit last year? How much profit did GDM make last year? Did Tancy make a loss last year? Did Chemco make a profit last year? Will Allied make a profit this year? How much profit will Tancy make this year? Will Chemco make a profit this year? How much will GDM lose this year?

Practice 3
Sales forecast You are the Marketing Manager of Chemco. You want the forecast for the products below. Examples: Ask your product analist (your teacher) for his forecasts for next year. How much Nitrovite will you sell this year? Will you sell more than last year? Product Nitrovite Polyplex Adhex Softex Present Sales $20m $10.5m $6.4m $1.2m Forecast Sales

Transfer
1. Tell your teacher about forecast sales / profits in your company. Will they increase next year? 2. Note down five aspects of work / social life that you think will change in the future. Make forecasts about them, using will / won't. 3. Ask your teacher for his / her forecasts. Do you agree?

151

3001S Beginner

Simple Telephone Calls

Objectives
Text Comprehension: To understand a simple telephone call To learn vocabulary associated with answering the phone To be able to answer the phone and say if the person is present

Dialog
Context: Making a phone Call
TASK: Read the dialog below. Pay attention to the telephone phrases.
Person A Person B Person A Person B Person A Person B Person A Person B Person A Person B Person A Person B Good morning. Logistics Inc. Hello. Can I speak to Mrs. Brown, please? Who's calling, please? This is Mr. Bailey. Could you repeat your name, please? Yes, it's Bailey. Sorry, could you spell that, please? Yes, it's B-A-I-L-E-Y. One moment, please. I'm sorry but Mrs. Brown is busy. Can I take a message? No, I'll call back later. Thank you. Thank you. Goodbye.

152

Illustration
Starting the call Asking who is calling Introducing yourself Asking for repetition Asking someone to spell something Asking someone to wait Ending the call Hello, Can I speak to , please?Could I speak to , please? Who's calling, please? This is . Could you repeat your name, please?Could you repeat that, please? Could you spell that, please? One moment, please.Hold on, please. Thank you.Goodbye.

Practice
Practice 1: Telephone Words
TASK: Match the words below to telephone phrases from above with the same meaning.
Example Hi = ( E) hello A. Goodbye B. Who's calling C. Could you repeat 1. 2. 3. 4. 5. 6. 7. I want Who are you I'm Repeat Spell that Wait Bye D. Hold on E. Hello F. Could you spell that G. This is H. Can

Practice 2 : Polite Words

TASK: The underlined words are not polite. Replace them with the correct expression.
Example A: Good morning. ABC design. B: Hello. I want Mr. Dunn, please. Ans. Can I speak to Mr. Dunn, please? A: Who are you, please? B: I'm Mrs. Smith. A: Repeat your name, please. A: Sorry, spell that, please. A: Wait, please. A: I'm sorry but M. Dunn is at lunch. Can I take a message? B: No, I'll call back later. Thank you. A: Thank you. Bye.

153

Practice 3: Telephone Expressions

TASK: You're on the phone. What do you say in these situations? Write the correct phrases.
Example
You want to speak with someone. Can I speak to 1. 2. 3. 4. 5. 6. You want them to spell a word. You want them to repeat something. You want to know who's calling. You want them to wait. You want them to give you their phone number. You offer to take a message. , please?

Transfer
Context: Making a Telephone Call Role Play
TASK: Work with your instructor or partner. Make up a conversation where you give the following information. Then switch roles.
Person A: Call Global Realty. Ask to speak to Mrs.Carroll. Person B: Ask who is calling. Person A: Give your name. Person B: Ask person to spell his name. Person A: Spell your name. Person B: Ask person to wait a moment. Ask person to give his telephone number. Person A: Give your telephone number. Person B: Ask person to repeat his telephone number. Person A: Repeat your telephone number. Person B: Tell caller that Mrs. Carroll is busy but will call him back soon. Person A: Thank person and end call.

Telelangue / World Speaking - 2011

154

3002S Beginner

Taking a Telephone Message

Objectives
Text Comprehension: To learn how to take a telephone message To learn the language and expressions used when taking a telephone message To be able to take a telephone message at work or elsewhere

Dialog
Context: Taking a Message
TASK: Read the dialog below. Pay attention to the phrases the operator uses to take a telephone message.
Operator Vincent Operator Vincent Operator Operator Vincent Operator Vincent Bell company, how can I help you? Can I have extension 674 please? What is your name please? Vincent Richards Hold on one moment please. Let me transfer your call. Sorry, but the line is busy. Would you like to leave a message? Yes. I was calling to tell Julian I got his message last week, but I was out of town when he called. I'll make sure he gets your message. Thanks a lot. Good-bye.

155

Illustration
KEY STEPS FOR TAKING A MESSAGE
1. Introduce yourself/ Ask who is on the telephone Bell Company, how can I help you? What is your name? Could (Can, May) I ask who is calling, please? 2. Reply when someone is not available I'm afraid he/she is not available at the moment He/She is busy/ out of town . I'm sorry, the line is busy 3. Take a Message Would you like to leave a message? Could (Can, May) I take a message? 4. Giving a message Tell him/her that 5. Finish Conversation I'll let him/her know you called I'll make sure he/she gets your message Thank you. Good-bye.

Practice
Practice 1: Fill in the Blank
TASK: Complete the following sentences with the appropriate word.
Tell - sure - moment - phone - calling - come - take 1. 2. 3. 4. 5. 6. 7. Could I please have your _________________ number? He can't _________________ to the phone right now. Please _________________ him to call me tonight. Just a _________________ please. May I ask who is _________________ , please? Could I _________________ a message? I'll make _________________ she gets your message.

Practice 2: MIXED-UP SENTENCES

TASK: Put the words in the right order to form a sentence.
Example Good morning, speak may Mr. Jones I to please? Good morning, may I speak to Mr. Jones please? 1. 2. 3. 4. 5. 6. 7. 8. Good morning, hold on I connect. you one please, will moment busy. line Sorry the is call you Can later? sorry No, can't I. him leave Would message? like to you a of Yes, course. him Tell I late am that your sure message. Good-bye! I'll he make gets

156

Practice 3: MIXED-UP DIALOG

TASK: Number the sentences in the right order to form a dialog.
Mrs. Peterson: Good morning. This is Janet Peterson of Bell Canada. Could I speak to Mr. Sanders, please? Mrs Peterson: Goodbye. Have a nice day! Receptionist: Good morning, Alltel. May I help you? Mrs Peterson: Sure, Would you ask him to call me this afternoon? Receptionist: Thank you Mrs. Peterson. I'll give him the message as soon as Mr. Sanders returns. Goodbye Mrs Peterson! Mrs. Peterson: My phone number is 123-4567. Receptionist: I'm sorry, he is in a meeting right now. May I take a message?

Transfer
Context: Taking a message: ROLE PLAY
Person A. You are a receptionist at W&W. Person B would like to speak to Mr. Adams, but she is out of the office. Take a message and make sure you get the following information: Name and telephone number Message for Mr. Adams Ask for best day to meet Person B. You want to speak to Mr. Adams. If Mr. Adams isn't in the office, leave the following information: Your name Telephone number: 347-8910 Message: Would like to meet him in his office Best day to meet: tomorrow at 11:00 a.m.

Telelangue / World Speaking - 2011

157

3003 S Beginner

Leaving a Phone Message

Objectives
Text Comprehension: To learn how to leave a telephone message To learn the language used when leaving a message To be able to leave phone messages

Dialog
Context: Leaving a Message
TASK: Ken has left a telephone message to his friend Tom. Pay attention to the message expressions.
Telephone: (Ring... Ring... Ring...) Hello, this is Tom. I'm afraid I'm not in at the moment. Please leave a message after the beep..... (beep) Message: Hello Tom. This is Ken. It's about 4:30 p.m. I'm calling to ask if you are available on Saturday. Could you call me back? You can reach me at 367-8925 until five this afternoon. Thanks, good-bye.

158

Illustration
LEAVING AND TAKING A MESSAGE
TASK: Study the short telephone conversations below. Pay attention to the expressions highlighted in red.
Caller: Operator: Caller: Caller: Operator: Caller: Caller: Operator: Caller: Can I speak to M. Giovanni please? I'm sorry, he's not here. Would you like to leave a message? Yes please. Can you tell him to call me back. May I speak to Ms. Mc Donald please? I'm afraid he's not here. May I ask who is calling? This is Frank. Could I speak to John Fairfax please. He's busy at the moment, would you like to leave a message? No thanks, I'll call back later.

LEAVING A MESSAGE- KEY STEPS

CALLER 1. Introduce yourself 2. State the time of day and your reason for calling 3. Make a request 4. Leave your telephone number 5. Finish Hello, this is Monica. Hello, my name is Monica Braxton (more formal). It's ten in the morning. I'm calling to find out if to let you/him/her know that . Could you ..call me back? Can you ask him/her to .. call me back? Could you tell him/her to call me back at My number is You/he/she can reach me at Thanks a lot, good-bye. I'll talk to you later (more informal).

Practice
Practice 1: Fill in the Blank
TASK: Choose the correct word from the box to complete each sentence.
reach me - back - leave - to find out - message 1. 2. 3. 4. 5. Excuse me. Could I _____________ him a message? Can you tell him to call me _____________ please?. Please leave me a _____________ in case I'm not home. You can _____________ at 123-4567 I'm calling _____________ if you want to go the theatre on Saturday.

159

Practice 2: Leaving a message

TASK: Leave a telephone message for your boss. Use the information below. Follow the steps on how to leave a phone message.
Your name is John Kay It's 11:30 a.m. You want to find out when the meeting will take place. Please call back. Your number is 367-8925 1. 2. 3. 4. 5. Introduce yourselfTime of day and your reason for callingMake a requestLeave your telephone numberFinish-

Practice 3: Mixed up Sentences

TASK: Put the words in order to form a sentence.
Example you - me - back - please? - him - to - call - Can - you - ask Can you ask him to call me back please? 1. 2. 3. 4. who - I - ask - May - calling - is - please? available - the - he's - not - I'm - afraid - at - moment. him - to - tell - soon - Could - you - me - to - call - back? message? - I - could - take - a

Transfer
Context: Leaving a Message Role Play
Caller: You are calling your manager but he is not in the office. Leave a message to his assistant using the following information : Manager's name: Robert Klein Your name: personal Your company: QED Electronics Your tel. No. 35.233.54637 Message: Need to find out if you can be absent for three days. Please call back Manager's assistant: Take the message and use the following information: You ask: Name, job and company, call back number. To leave message. You respond: He is out of town.

Telelangue / World Speaking - 2011

160

3004 S Beginner

Telephone Language
Objectives
Text Comprehension: To learn the language used when making/taking a phone call: requesting information, setting and confirming an appointment, transferring someone To learn the language associated with making/taking a phone call To be able to make or take a telephone call at work or elsewhere

Dialog
Context: Karen is calling her phone company.
TASK: Karen is calling MCI because her telephone line isn't working. Pay attention to the highlighted expressions.
Operator Karen Operator Customer Relations Karen Customer Relations Karen Customer Relations Karen Customer Relations Karen Customer Relations Karen MCI, how can I help you? May I speak to someone in the customer service department please? Hold on one second. I will put you through. Mike speaking, how can I help you? I would like for someone to come and check my phone line. The internet is not working. What is your name please? Karen Dupont What day would be best for you? Friday afternoon, if possible. That's okay. May I have your address please? Of course. My address is 4453 Kern Place St. Thank you. I'll see you on Friday at 3: 00 p.m. Thank you, good-bye.

161

Illustration
TAKING A PHONE CALL- KEY STEPS
1. Introduce yourself This is Ken. Ken speaking. My name is Ken. How can I help you? 2. Ask who is speaking What is your name please? Who am I speaking to? 3. Transfer someone Hold on one moment. I will transfer your call to I will connect you I will put you through 4. Ask someone to leave a Message Would you like to leave a message? Would you like for him/her to call you back? 5. Finish Conversation Thank you. Good-bye. I'll talk to you later (more informal).

USEFUL EXPRESSIONS
Requesting information What is your/his/her .(name, phone number)? May I have (your address) please? What is the problem? Setting an appointment What (time, day, date) would be best for you? Where would you like to meet? When can we meet?/Can we meet on Friday? Confirming you appointment Ok. We'll meet (next Friday at your office.) So, I'll see you on Tuesday at 12 : 30 (more informal)

Practice
Practice 1: Asking Questions
TASK: Each sentence below is a question. You must write the question.
Example Next Wednesday would be great. What day would be best for you? 1. 2. 3. 4. 5. 6. 7. We can meet at the front door at 6:00 p.m. We can meet on Saturday. Yes please. My number is 123-4567. I would like to speak to Michael Brown please. No, thank you. I'll call back later. Sure, my address is 345 Red Road. My name is Susan

162

Practice 2: Reading Comprehension

TASK: Read the following recorded message. Answer the questions below.
Hi, I'm leaving a message for Monica Lewis. Monica, this is Mark Burton from your book club. I'm calling to say that our meeting is changing this week from Tuesday night to Wednesday night. Also, we're going to meet at Joe Anderson's house instead of Steve Jones'. Mr. Anderson lives at 357 Springfield Lane. His phone number is 435-8796. The meeting will start at 7 pm. Okay, see you Wednesday, Monica. Bye. 1. Who is calling to leave a message? _______________________________________________________________________________ 2. Who is the message for? _______________________________________________________________________________ 3. What is the message? _______________________________________________________________________________ 4. What is Mr. Anderson's address and phone number? _______________________________________________________________________________ 5. What time will the meeting start? _______________________________________________________________________________

Practice 3: Mixed-Up Dialog

TASK: Put the sentences in the telephone conversation in the right order.
I'm sorry but I don't have enough time... Thank you, have a nice day. Bye! Hello! Easy English Academy. Sarah Andrews speaking. Would you like to leave a message? Yes, she's here... but she's busy at the moment. Can you hold the line? Hello! Could I speak to Mrs. Edwards, please? Thank you, Mr Osborne. I'll give her your message. I'll tell her. Can I ask who is calling, please? Yes. My name is David Osborne. Yes, could you please tell her that I've just phoned. I will call her back in a few hours.

Transfer
Context: Leaving a Message ROLE PLAY
Person A: Take a message following the steps below (as you need them). Introduce yourself Ask who is speaking Take message (ask when is the best time) Office Number Finish Conversation Person B: Leave a message using the information below. Your name is Alice Baker. You want to leave a message for Mrs. Earl You want to change the meeting time from tomorrow to Thursday or Friday You are available Thursday morning at 8 and 11, and on Friday afternoon at 2 or 3:30. Your office number is 555-3084, extension 111.

Telelangue / World Speaking - 2011

163

Simple telephone calls in English

618S
Telelangue

Introduction
This unit will give you practice with simple telephone calls in English. In particular, you will practice: a) Saying you do not understand b)Asking for repetition c) Asking someone to spell something d)Saying someone is busy

Illustration
Read this dialogue with your teacher: A: Waters and Mill Ltd. Can I help you? B: Hello. This is Jane / John Bailey. Can I ?......I mean......I'd like to...... er... A: I'm sorry, I don't understand. B: I'd like to speak to someone in the After-Sales Department. A: Could you repeat your name, please? B: Yes, it's Bailey. A: Sorry, could you spell that please? B: Yes, it's B-A-I-L-E-Y. A: Right. Just one moment, Ms / Mr Bailey, (pause). I'm sorry but the manager is busy. Do you want to speak to his assistant? B: No. It's very important. I need to speak to the manager personally. A: Can I take a message? B: No, don't worry. I'll call back later. Thank you. B: Thank you. Goodbye.

Practice 1
Read through the dialogue again. Find expressions to put in the different boxes below: 1. Saying you do not understand:

2. Asking for repetition:

3. Asking someone to spell something:

164

4. Saying someone is busy:

Practice 2
Now Practice the dialogue again. This time try and remember the phrases : A: Waters and Mill Ltd. Can I help you? B: Hello. This is Jane / John Bailey. Can I ? ... I mean ... I'd like to... er... A: I'm sorry, I ............................................. B: I'd like to speak to someone in the After-Sales Department. A: Could you .............................................? B: Yes, it's Bailey. A: Sorry, ................................................... ? B: Yes, it's B-A-I-L-E-Y. A: Right. Just one moment, Mr / Ms. Bailey, (pause). I'm sorry, but .............................. Do you want to ........................ his assistant? B: No. It's very important. I need to speak to the manager personally. A: Can I .....................message? B: No, don't worry. I'll ................................. later. Thank you. B: Thank you. Goodbye.

Transfer
1. Telephone Intercom, a language school in London. You want to speak to Alison Brown (you think she's the Director of Studies). 2. You are the Marketing Manager of Wholesome Holidays. You would like to speak to Jim Ryan, Assistant Manager at the Green Park Hotel in London.

165

Telephone Language (leaving and taking a message)

619S
Telelangue

Introduction
In this unit you will practice some of the language needed when making basic telephone calls. In particular, you will practice leaving a message taking a message

Illustration 1
1. When you take a message you must make sure you get the following information: Caller's name: job company contact telephone number Message: Action: 2. Look at these examples of how to ask for and give information.

a) Asking for information

i. Caller's name: Who's calling please? Who's speaking please? What's your name please? ii. Caller's company: Which company do you work for? Who do you work for? Who is it you work for? iii. Action: Shall I ask him / her to call you back? Could you ring back later? Can I take a message? Would you like to leave a message? iv. Message: What exactly is the message? I'll just make a note of that. I'll just write that down. I'll make sure he/she gets that. v. Repetition: Could you repeat that please? Sorry, I didn't get that.

b) Giving information
Can you tell him / her I rang? Can you ask him / her to call me back? Can I leave a message? Could you ask him / her to contact me.

166

Practice 1
Complete these dialogues and read them with your teacher. 1.Operator: ........................ Caller: I work for Thomson Computers 2.Operator: ...................... Caller: Gimson. Tony Gimson. 3.Operator: ........................ Caller: I said Gimson. G I M S O N . 4.Caller: Can I speak to M. Giovanni please? Operator: ........................ Caller: Yes please. I'll be here until 12 o'clock, he knows my number. 5.Caller: Can I speak to M. Giovanni please? Operator: ........................ Caller: Yes please. Can you tell him I'll be arriving at 19.30. 6.Operator: I'm afraid Ms. McDonald is in a meeting at the moment. Caller: ........................ Operator: Yes of course, I'll tell her as soon as she comes out. 7.Caller: Could I speak to John Fairfax please. Operator: He's busy at the moment, ............................ ? Caller: No thanks, I'll call back later.

Transfer
Look at the Situations below. Prepare and then make the phone calls. Situation 1: You want to phone a client in Rome about some changes in your travel arrangements. Leave a message if necessary.
TRAVEL SCHEDULE

Previous Present arrival 12.4.86 arrival 13.4.86 at 09.55 at 11.45 departure 15.4.96 departure 16.4.86 at 17.15 at 15.05 Situation 2: You phone the Express School of English about your examination Results, which are four weeks late. You need the Results urgently.

167

Situation 3: Someone phones wanting to talk to a colleague. Take the message.

MESSAGE FROM: TO: CONTACT NO.: MESSAGE:

ACTION:

168

Telephone Language (getting through)

620S
Telelangue

Introduction
This unit will give you practice in getting through to the right person when making a telephone call.

Illustration
Look at these examples: 1. Asking to speak to someone else: Is there anyone else who can help me? Can anyone else deal with the problem? Is his assistant available? Can you suggest someone who can help me? 2. Suggesting speaking to someone else: Would you like to speak to {someone else? {his assistant? Can I put you through to his colleague, Sue Barley? Perhaps his assistant can help you. I'll put you through.

Practice
Put this conversation in the correct order: B: Who's calling, please? A: Well, is there someone else who can help me? B: Thomson Computers. Can I help you? A: Good morning. Can I speak to Mr. Dean, please? B: Perhaps his assistant can help you. I'll put you through. A: Thank you. B: I'm afraid Mr. Dean is in a meeting. Would you like to leave a message? A: My name is Gimson. Pat Gimson. Now practice the dialogue with your teacher.

169

Transfer
Role play: practice the following telephone calls with your teacher. You are the caller. 1. Chris Chaplin of Cartwright & Cartwright is calling Alcatel in Paris. He wants to speak to Joe Coles, the Managing Director, who is planning to visit Cartwright & Cartwright in Canada. The Managing Director is not available, but Chaplin still wants talk to someone about the visit. 2. Joaquim Rodriguez of Dow Chemicals Spain is calling Bernard Lefvre of IBM Paris about a problem he is having with one of their mainframe computers. Lefvre is not there, so Rodriguez is trying to find someone else to discuss the problem with.

170

3016 S Beginner

Past simple - to be / regular verbs

Objectives
Text Comprehension : To recognize the past form of the verb to be and of regular verbs in a text To learn the past form of the verb to be and of regular verbs To be able to conjugate the past form of the verb to be and to correctly pronounce regular verbs in the past

Dialog
Context: A man is telling a friend about a day at work.
TASK: Read the following text. Pay attention to the affirmative and negative forms of verbs in the past tense.
I am so tired this morning. Yesterday, I arrived at work early. My boss asked me to finish a project by noon. I worked on it all morning. In the afternoon, I helped a colleague with a presentation. We finished it at 5:00 pm and showed it to our boss. He liked it so much that he invited us to dinner! We were lucky, weren't we?

Illustration
Past: To Be
The past tense is used to describe completed actions in the past.
Affirmative I was You were He/She/It was We were They were Negative I was not = wasn't You were not = weren't He/She/It was not = wasn't We were not = weren't They were not = weren't

In the negative form the words are contracted (weren't, was't) and the o is replaced by an apostrophe ( ).

171

Past: Regular Verbs

Present arrive ask decide end finish help invite like live open show stay want work visit arrived asked decided ended finished helped invited liked lived opened showed stayed wanted worked visited Past

How do you form the past simple for regular verbs? You must add _____ .If the verb ends in _____ then add _____.

Pronunciation of regular verbs

There are 3 different ways of pronouncing the ed of regular verbs. Pronounce the verbs aloud to your teacher.
t asked finished helped liked worked d arrived lived opened showed stayed id decided ended invited wanted visited

What is the pronunciation rule for regular verbs? How many syllables should you pronounce for the ending id ?

Time expressions: Present and Past

Present Today This morning/afternoon This week This month This year Past Yesterday Last night Last week Last month Last year 5 years ago When I was young

These time expressions help you to identify when something happened.

172

Practice
Practice 1: Time Expressions
TASK: Fill in the blank with the correct day, date, month or year. Notice the form of the verb to be .
1. 2. 3. 4. 5. 6. 7. 8. Today is __________ . Yesterday was __________ . This month is __________ . Last month was __________ . This year is __________ . Last year was __________ . The day before yesterday was __________ . 5 years ago was __________ .

Practice 2: To Be' in the Past Simple

TASK: Fill in the blanks with the correct form of the verb to be in the past.
Example Yesterday I was late for work. 1. 2. 3. 4. 5. 6. 7. 8. Last year she ____________ in Paris. You ____________ (not) at work yesterday. I ____________ at home last night. Last month we ____________ on holiday. They ____________ (not) at the meeting yesterday. He ____________ (not) at work last week. 5 years ago we ____________ at university. She ____________ (not) happy when she was young.

Practice 3: Past Simple

TASK: Fill in the blanks with the correct form of the verb in the past. Use the verbs given in the box.
invited visited finished worked liked started decided died was (3 times) lived stayed I ____________ in Spain ten years ago. I ____________ at an office in Madrid and often ____________ friends to visit me. They ____________ at my flat and we sometimes ____________ museums. At that time I ____________ the paintings of Pablo Picasso. He ____________ a great Spanish artist. He ____________ to paint when he ____________ ten. His most famous painting ____________ Guernica. He ____________ painting it in only two months. Later he ____________ to live in France and he ____________ there.

Transfer
Context: Describing an Event in the Past
TASK: You had a difficult day at work yesterday. Tell your teacher about it using the past regular verbs that you know.

Telelangue / World Speaking - 2011

173

3017 S Beginner

Past Simple Irregular verbs

Objectives
Text Comprehension : To recognize the past form of irregular verbs in a text To learn the past form of certain irregular verbs and to learn to use the verb did +not to make negative sentences in the past To be able to conjugate the past form of certain irregular verbs and to correctly pronounce irregular verbs in the past

Dialog
Context: Sending an Email to a Friend
TASK: Read the following email. Pay attention to the affirmative and negative verbs in the past tense.
Dear John, I went to London last week for an important meeting. I gave a presentation about the annual review, and they asked me to write a report. I didn't leave the meeting until 8:00pm! I met a man at the seminar. He said he knew you. You went to Harvard University together. He didn't say what year. He invited me to dinner. We ate at the new restaurant on Tillsbury Ave. We both liked the food. I flew back to New York last night. Let's meet for a drink soon. Are you free on Friday? Keep in touch, Jack

174

Illustration
Past: To do = did
Affirmative I did You did He/She/It did We did They did Negative I did not = didn't You did not = didn't He/She/It did not = didn't We did not = didn't They did not = didn't

In the negative form (didn't) the words are contracted and the o is replaced by an apostrophe ( ).

Irregular verbs:
Present come do eat fly get give go have know leave make meet say see send take write Past came did ate flew got gave went had knew left made met said saw sent took wrote

Irregular verbs are all different and must be memorized!

Negative Form of the Simple Past

The verb did + not is used to form negative sentences in the past. This form is used for all verbs in the simple past tense except to be' = wasn't, weren't. It always comes before the infinitive (unconjugated) form of the verb. Subject + didn't + base verb + rest of sentence Ex: I didn't work yesterday. They didn't come to the party. He didn't write to his mother.

175

Practice
Practice 1: Irregular verbs
TASK: Fill in the blank with the past form of the irregular verb.
Example Last year I took a train to London. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Last week he (to send) ________________ me an e-mail. She (to write) ________________ a report yesterday. Last Tuesday morning I (to make) ________________ three phone calls to a client. You (to meet) ________________ a customer last Friday night. I (to give) ________________ a presentation at a conference two years ago. I (to get) ________________ a raise last year. They (to have) ________________ an important meeting yesterday. She (to come) ________________ to the office late on Monday morning. We (to fly) ________________ to Madrid last weekend. They (to leave) ________________ work early last night. We (to eat) ________________ at a new restaurant three weeks ago. Yesterday she (to say) ________________ that she (to know) ________________

him.

Practice 2: Time Expressions of the Past Tense

TASK: Using the sentences above, write the time indicator or key word that shows that the action happened in the past.
Example Last year I took a train to London. Key word: last year 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________

176

Practice 3: Negative Sentences in the Past Tense

TASK: Fill in the blank with the negative form of the verb in the past.
Example Last year I (not take) didn't take a train to London. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Last week he (not send) ________________ me an e-mail. She (not write) ________________ a report yesterday. Last Tuesday morning I (not make) ________________ three phone calls to a client. You (not meet) ________________ a customer last Friday night. I (not give) ________________ a presentation at a conference two years ago. I (not get) ________________ a raise last year. They (not have) ________________ an important meeting yesterday. She (not come) ________________ to the office late on Monday morning. We (not fly) ________________ to Madrid last weekend. They (not leave) ________________ work early last night. We (not eat) ________________ at a new restaurant three weeks ago. Yesterday she (not say) ________________ that she (not know) ________________

him.

Transfer
Context: Describing a Business Trip
TASK: You went on a business trip last week. Tell your teacher what you did and didn't do using the past verbs that you know.
Make sure that you discuss these ideas: Where you went What you did Who you saw When did you return home

Telelangue / World Speaking - 2011

177

3018 S Beginner

Past Simple: Questions

Objectives
Text Comprehension : To recognize the interrogative form of verbs conjugated in the past To learn to use the verb did to make interrogative sentences in the past To be able to ask and answer questions using regular and irregular verbs

Dialog
Context : Asking Questions about a Business Trip
TASK: Read the following dialog. Pay attention to the questions.
Mark Gerard Mark Gerard Mark Gerard Mark Gerard Where did you go for your business trip? I went to London. How did you travel? I took the Eurostar. How long did you stay? I stayed for three days. Did you enjoy your visit? Yes, I did. I want to return there for my holidays!

Illustration
Past: Asking questions/ short answers with Did
Affirmative Interrogative Short answer I did Did I? Yes, I did / No, I didn't You did Did you? Yes, you did/ No, you didn't He/She/It didDid he/she/it? Yes, he did/ No, he didn't We did Did we? Yes, we did / No, we didn't They did Did they? Yes, they did / No, they didn't

178

Forming Questions in the Past Tense:

To make questions in the past you must place did before the subject. Formation is the same for regular and irregular verbs (WH word) +Did + Subject+ Verb ( infinitive or unconjugated form) + rest of sentence Example Did you work late last night? Did he go to the doctor? When did you eat last night?

Practice
Practice 1: Interrogative Sentences
TASK: Fill in the blank with the correct past form of the verb.
Example Did you speak English yesterday? Yes, I did. 1. 2. 3. 4. 5. 6. __________ __________ __________ __________ __________ __________ he go to Paris yesterday? Yes, he __________ . you do any sport last weekend? No, I __________ . they have a holiday last year? Yes, they __________ . you study English when you were young? No, I __________ . she work late last night? Yes, she __________ . they give a presentation last Thursday? No, they __________ .

Practice 2: Questions with WH- words

TASK: Make questions using the correct form of the verb given in bold.
Example Where did they eat last Friday? They ate at a new restaurant in Paris. 1. What time __________ they __________ work last night? They left at 8:00. 2. Where __________ he __________ last weekend? He went to London. 3. What __________ you __________ me yesterday? I sent you an e-mail. 4. What __________ you __________ last year? I got a raise. 5. Who __________ they __________ last Friday night? They met a client. 6. Where __________ she __________ a presentation last year? She gave a presentation in Chicago. 7. When __________ we __________ to Madrid? We flew to Madrid in March. 8. Who __________ he __________ to dinner? He invited his boss to dinner. 9. When __________ they __________ a meeting? They had an important meeting last Wednesday. 10. When __________ you __________ to the office? I came to the office yesterday.

179

Practice 3: Interrogative Questions

TASK: Make questions using the past simple form of the verbs in parenthesis.
Example What did you do last weekend? (you, do) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Where __________ for your last holiday? (you, go) __________ it your first visit there? (be) How __________ travel? (you, travel) When __________ ? (you, go) Where __________ ? (you, stay) __________ the hotel nice? (be) Who __________ with? (you, travel) What __________ there? (you, do) How long __________ ? (you, stay) What __________ the weather like? (be) How __________ the food? (be) __________ a good time? (you, have)

Transfer
Context: Asking Questions about a Business Trip
TASK: Your teacher/partner has just returned from a business trip to Paris. Ask him/her questions about it.
Make sure that you ask: When he left What he did Where he stayed When he returned home

Telelangue / World Speaking - 2011

180

Past simple 1-1

650S
Telelangue

Introduction
In this lesson we are going to practice the use of the Past Simple tense. Most of the examples will be in the positive form ('I started') You will also hear examples of the Interrogative ('When did you start ?') In the Simple Past tense there are two kinds of verb: 1. Regular: infinitive + 'ed' e.g. started / finished / travelled 2. Irregular: e.g I saw (from 'to see') / They went (from 'to go') The Simple Past is used to describe actions in the past which are now finished.

Illustration
Read this dialogue with your teacher. Read part 'S'. Your teacher will begin: T: Where did you go yesterday evening? S: I went to the cinema. T: Did you see "Harry Potter"? S: No. I saw a western and a horror film. (film = movie Am Eng) T: Did you like them? S: I liked the horror film, but the western was too long. T: Did you go with friends? S: No. I went alone. But I met some friends later, and we went to a pub. T: Did you stay long? S: No. We had a drink, talked about the films, then went home.

Practice 1
Listen about the people and link them to the subjects. For example, you see: Tom move Connie type You hear: Tom typed my letter yesterday. Connie moved to London last week.

181

You link:

Ralph see Mr.johnson Robert Go to Tokyo Peter go on his honeymoon Joan sign a contract Phillip phone Australia Tom revise the report Tim break a leg Listen again and then report the information back to your teacher.

Practice 2
Listen to your teacher talking about things he / she did recently. Take notes and read the information back to check the details, when he / she has finished.

Practice 3
Listen to your teacher describing what he / she did at a meeting last week. As you listen, complete column 'T' in the chart below: T Get up Leave home Train leaves Train arrives London Meeting starts Lunch begins Lunch ends Train leaves Lon. Train arrives home S 7.00 7.45 8.36 10.47 11.15 1.00 approx 3 pm 4.17 6.28

Now describe a similar meeting which you went to. Use the information in column 'S'.

Transfer
Tell your teacher about what you did on your last working day on your last day off work Explain where you went / how you went there / who went with you / what you did etc.

182

Past simple 2-1

651S
Telelangue

Introduction
In this lesson we are going to look at verbs in the Past Simple. We can divide English verbs into two main types regular and irregular. Regular verbs in the Past Simple add 'd' or 'ed' to the basic form: to arrive arrived to walk walked Irregular verbs form the Past Simple in different ways. For example: go / went get / got drive / drove You should try to learn the Past Simple form of the most common irregular verbs by heart.English verbs (except for 'to be') are not conjugated in the Past Simple.

Illustration
Write the Past Simple form of the verbs below in the space provided. Irregular - to be ........... - to leave ........ - to do ........... - to drive ......... - to have......... - to eat .......... - to get .......... - to drink ........ - to come ........ - to see .......... - to go........... - to take ......... Regular - to arrive ........ - to visit ........ - to walk ......... - to want ........ - to stay ......... - to decide .......

Practice
Using the verbs from the illustration, complete the following passage. Paul and Angela live in London, but last month they 1) .......... to Paris for a few days holiday. They 2) .......... to travel by car so, early on Saturday morning they 3) .......... down to Folkestone where they 4) .......... the Shuttle. They 5) .......... to Paris at about 5 o'clock on the same day. Their hotel 6) .......... in the 18th arrondissement and, after parking the car in the hotel carpark, they 7) .......... up the steps to Montmartre and 8) .......... Sacr Coeur. Then they 9) .......... dinner in a restaurant nearby. Because it 10) .......... their first really French meal they 11) .......... a great deal of foie gras and 12) .......... a lot of wine. They 13) .......... in Paris for eight days and although the weather 14) .......... fairly bad, they 15) .......... a very good time. They 16) .......... everything that tourists normally do. They 17) .......... around Les Halles and the Latin Quarter and they 18) .......... all the sights. They 19) .......... up the Eiffel Tower and 20) .......... a trip on the Seine in a bateau mouche. On their last day, Angela 21) .......... to visit the Catacombs but they 22) .......... closed, so they 23) .......... to Beaubourg again instead. On Sunday morning, after breakfast at the hotel, they 24) .......... their bags in the car and 25) .......... back to Calais. However, because of a strike at Dover, they 26) .......... (not) back to London until late on Tuesday evening.

183

Transfer
Talk about a trip you took in the past, either on business or on holiday. Ask your teacher for help if you need more vocabulary.

184

Past simple 3-1

652S
Telelangue

Introduction
As you know, the Simple Past is used to describe completed actions or events. In this lesson we are going to see how we use it to ask questions about the past. All verbs, regular and irregular, except the verb 'be' *, form questions in the same way. For example: to go he went did he go? to arrive he arrived did he arrive? Pay special attention to the word order: AuxiliarySubjectVerb Did he go? Here are some more examples. As you can see, the order is the same. Did you go to the cinema last night? What did you see? What time did you get home? * The verb 'be' is an exception to this rule. In the Present tense, we ask questions with 'be' by simply inverting the subject and the verb. For example: Where were you yesterday? Who was that man?

Illustration
Look at the following exchange: A: Where did you go to school? B: I went to school in Bristol. A: When did you leave school? B: I left school in 1982. A: How old were you when you left school? B: I was eighteen. These questions and answers deal with completed actions. We use the Past Simple to describe events that are finished and cannot change.

185

Practice 1
The sentences below are answers to questions. Write what you think the question should be in the space provided. Example: A. I met my wife at University. Q. Where did you meet your wife? 1. A. Charles saw Arthur last Friday. Q. ............................................................ 2. A. He met him on the train. Q. ............................................................ 3. A. Anna went to the beach on Saturday Q. ............................................................ 4. A. She got home at about half past seven. Q. ............................................................ 5. A. I rang New York this afternoon. Q. ............................................................ 6. A. They said everything was all right. Q. ............................................................ 7. A. I was at the market on Sunday morning. Q. ............................................................

Practice 2
Now think of questions to go with the answers below. Write the questions in the space provided. 1. A. In 1985. Q. ............................................................ 2. A. Coffee and a croissant Q. ............................................................ 3. A. By car. Q. ............................................................ 4. A. At home. Q. ............................................................ 5. A. Last Christmas. Q. ............................................................ 6. A. At the airport. Q. ............................................................ 7. A. To the cinema. Q. ............................................................ 8. A. 'Huit Femmes'. Q. ............................................................

Transfer
Find out as much information as you can about things your teacher has done and places he / she has visited in the past

186

SOME COMMON IRREGULAR VERBS

Infinitive be have beat begin bend blow break bring build burn burst buy catch choose come cut do draw drink drive eat fall feel fight find fly forget get give go grow hang hear hide hold keep know lead learn leave let lie light lose past was / were had beat began bent blew broke brought built burnt burst bought caught chose came cut did drew drank drove ate fell felt fought found flew forgot got gave went grew hung heard hid held kept knew led learnt / learned left let lay lit lost past participle been had beaten begun bent blown broken brought built burnt burst bought caught chosen come cut done drawn drunk driven eaten fallen felt fought found flown forgotten got / gotten given gone grown hung heard hidden held kept known led learnt / learned left let lain lit lost

187

make meet pay put read ride ring run say see sell send shake shine shoot show shut sing sit sleep speak spend spread stand steal stick strike swim take teach tear tell think throw wake wear win write

made met paid put read rode rang ran said saw sold sent shook shone shot showed shut sang sat slept spoke spent spread stood stole stuck struck swam took taught tore told thought threw woke wore won wrote

made met paid put read ridden rung run said seen sold sent shaken shone shot shown shut sung sat slept spoken spent spread stood stolen stuck struck swum taken taught torn told thought thrown woken worn won written

188

Expressing preference
704S
Telelangue

Introduction
This lesson is about expressing preferences. First read the dialogue: Martin:Well, Bert, what do you fancy doing tonight? Bert: I'd rather do nothing tonight. We've been out three nights this week already! Martin:I prefer going out to staying at home! Bert: Good idea! Why don't you go out then? Alone!
I PREFER FRENCH FOOD TO BRITISH FOOD. I LIKE NICE BETTER THAN PARIS. I'D RATHER EAT BEEF THAN LAMB. I'D SOONER EAT RAW FISH THAN RAW HORSEMEAT.

Illustration
Prefer can be followed by: a) a noun e.g.: I prefer French food to British food. b) a gerund e.g. : I prefer eating French food ... c) an infinitive e.g. : I prefer to eat French food ... I'd rather (I would rather) and I'd sooner (I would sooner) are followed by a main verb, e.g.: I'd rather have French food. I'd sooner eat French food.

Practice
First match the items to compare (A and B). Look at the example. Then Practice giving your preference. Use the language on page 1 and the ideas below. A B fried potatoes polo-necked jumpers suede jackets men in open-necked shirts pork beer women in trousers women in dresses wine leather jackets men in shirt and tie boiled potatoes raw vegetables well-done steak V-necked jumpers cooked vegetables rare steaks 2 piece suits 3 piece suits veal

189

Transfer
Talk about your preferences. Here are some ideas to choose from.

190

Making requests and expressing preference

705S
Telelangue

Introduction
This unit practices making requests and expressing preference.

Illustration
STATEMENT OF HABIT / PREFERENCE:
1. 'I LIKE DOING / LIKE TO DO IT' (VERB 'TO LIKE' + GERUND / INFINITIVE)

Example: They like ski-ing. She doesn't like to cook. PREFERENCE:

2. 'I'D LIKE TO DO IT' ('WOULD LIKE' + INFINITIVE)

Example: I'd like to take a week's holiday. I'd like to have some more tea please. POLITE REQUEST:
3. 'I'D LIKE YOU TO DO IT' ('WOULD LIKE' + INFINITIVE)

Example: I'd like you to type this letter, please. She'd like us to look through this report. DIRECT REQUEST:
4. 'I WANT THEM TO DO IT' (VERB 'TO WANT' + INFINITIVE)

Example: I want you to be back by 5 o'clock. He wants me to go to Rome next week. DESCRIBED REQUEST:
5. 'I'LL ASK HIM TO DO IT' (VERB 'TO ASK' + INFINITIVE)

Example: I'll ask him to come and see me tomorrow. She asked me to post a letter.

191

Practice 1
Complete the sentences with one of the verb forms above: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. I .................. to take tomorrow off, if that's possible? Could you .................. Mr. Gland to come to my office, Mrs. Trump? I .................. you to work late this evening, if you don't mind? Tell Hoyle I .................. to see him right away! Do you .................. typing, John? We .................. you to start next week, if that's convenient. He .................. signing all his letters by three o'clock in the afternoon. I .................. you to send it to me as soon as possible. .................. her to ring Woods, would you? Would you .................. to work in America?

Practice 2
Put the words in these sentences in the correct order. For example: 1. Like / ring / to / Mr. Pellini / please / I'd / you. I'd like you to ring Mr. Pellini, please. 2. sign / they / to / immediately / us / agreement / want / the

3. too / a / off / busy / day / I'd / take / but / are / to /we / like

4. you / Mr. Haines / come / could / to / in / please / ask

5. quite / like / I / long / takes / the / accounts / it / so / but / doing

6. me / a / paper / the / write / next / he / to / conference / wants / for

7. me / soon / you / send / possible / I'd / to / it / as / to / like / as

8. personnel / her / to / department / ask / to / you / direct / the

9. trouble / you / I'd / thank / Mrs. Holme / like / to / for / your / all

10. last / letters / 3.00 p.m. / he / finishing / by / to / his / catch / all / likes / the / post

192

Practice 3
Complete this dialogue and read it with your teacher. You take the part of the manager: Manager: ..................... you to give a message to Mr. Jones when he rings? Assistant: Yes, of course. Are you expecting him to call today? Manager: Yes, I am. Could you ..................... him to call me here in Brussels because I ..................... to discuss one or two things with him before he leaves on Friday. Assistant: Before Friday. Right. Manager: He ..................... me to sign that contract before the end of the week but I don't ..................... committing myself to paper until everything is 100% clear. Assistant: Is there anything else? Manager: Could you also ..................... him if he's got any information back from the market research team yet? I ..................... to find out the Results of their survey. Assistant: Fine. I'll see that he gets the message.

Transfer
You work for an audio books manufacturer. There's a postal strike. A customer's order is going to be delivered late. Call and apologise, and ask how she / he would prefer them to be delivered.

193

(0)

194

(0)

#:114678

195