GROUP ASSIGNMENT SUBMISSION Section A: Group Details: Assignment No.

: Batch: Session Day & Time: Group Colour:

A2 IIDEA WED-I FLUORSCENT BLUE

E.g. A1 / A2 / A3 / A4 E.g. SCMLD E.g. Mon I/ Mon II E.g. Green / Fl. Pink

Section B: Assignment Details: Assignment Topic: Training Topic & Session: Submission Date & Time:

Discovering new points of differentiation Problem Solving-II Tuesday - 01:00 p.m.

E.g. Functional Matrices E.g. Negotiation - I E.g. Tuesday - 01:00 p.m.

Section C: Group Members: No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Name Div. & Roll No. PC PN AB Grade

ANKITA SINGH ZAINAB FATIMA PRAMOD KUMAR SUNIL KUMAR JATAV SANJAY PATIDAR DEVEN LOHMAR ABHISHEK KUMAR SAXENA ASHWANI BHAGAT PRABHAT KUMAR MISHRA ASIF KHAN DEEPAK SHARMA RAHUL SINGH

A-05 A-65 A-33 A-57 A-44 A-17 B-03 B-17 B-45 B-20 B-26 B-51

v v v v v v v v v v v v

A A A A A D A A A A A B

REMARK:
We are participating in the Assignment and we collect the information regarding to OPERATING SYSTEM of differentiation and discovering new points.

ACKNOWLEDGEMENT

We Fluorescent Blue Group would like to thanks Mr. Rohit Singh for giving us this assignment to understand discovering new point of differentiation for regarding product (OPERATING SYSTEM). Lastly, we would like to express our sincere Thanks to team members for participation and coordination.

OPERATING SYSTEM
INTRODUCTION:
You told us to make Windows simpler and easier to use. We listened. Windows 7 has better ways to find and manage fileslike Jump Lists and improved taskbar previewsto help you speed through everyday tasks. It's designed for faster and more reliable performance, so your PC just works the way you want it to. With 64-bit support, you can take full advantage of the latest powerful PCs. And great features like Home Group, Windows Media Center, and Windows Touch make new things possible. Get to know Windows 7, and see how it can simplify just about everything you do with your PC. Windows 7 is the latest release of Microsoft Windows, a series of operating systems produced by Microsoft for use on personal computers, including home and business desktops, laptops, netbooks, tablet PCs, and media center PCs. Windows 7 was released to manufacturing on July 22, 2009, and reached general retail availability on October 22, 2009, less than three years after the release of its predecessor, Windows Vista. Windows 7's server counterpart, Windows Server 2008 R2, was released at the same time. Unlike its predecessor, Windows Vista, which introduced a large number of new features, Windows 7 was intended to be a more focused, incremental upgrade to the Windows line, with the goal of being compatible with applications and hardware with which Windows Vista was not at the time. Presentations given by Microsoft in 2008 focused on multi-touch support, a redesigned Windows shell with a new taskbar, referred to as the Super bar, a home networking system called Home Group, and performance improvements. Some standard applications that have been included with prior releases of Microsoft Windows, including Windows Calendar, Windows Mail, Windows Movie Maker, and Windows Photo Gallery, are not included in Windows 7; most are instead offered separately at no charge as part of the Windows Live Essentials suite.

PART-A
WHAT STRATEGIES DO WINDOWS 7 TO DIFFERENTITAE ITS SERVICES FROM OTHER COMPITETIORS?

1. SpeedEven aside from incompatibilities and other issues that many people had with Vista, one of the most straightforward was speed it just felt too sluggish compared to XP, even on pumped up hardware. Windows 7 brings a more responsive and sprightly feel and Microsoft has spent a lot of time and effort getting the Start Menu response just right. Microsoft has also recognised the need for improved desktop responsiveness, which gives the impression that the computer is responding to the user and that they are in control something that was often lacking with Vista. You can also expect faster boot times. And the boot sequence is now not only prettier than it was with Vista, but its speedier too.

2. CompatibilityIn simple terms, compatibility on Windows 7 will be far better than it was with Vista. Many programs that individuals and companies used on Windows XP did not work immediately and required updates, but with Windows 7 almost all applications that work on Vista should still run. In essence, Windows Vista has done most of the hard work for Windows 7 in this respect.

3. Lower hardware requirementsVista gained a reputation for making even the beefiest hardware look rather ordinary. Windows 7, however, will run well on lower end hardware, making the transition from Window XP less painful. Microsoft is even pushing Windows 7 for netbooks. This could provide a modern replacement for Windows XP, which has found a new lease of life as the OS of choice on netbooks, supplanting Linux. The downside is that Windows 7 Starter Edition, as it will be called, will be limited to only three applications running at the same time.

4. Search and organisationOne of the best things about Windows 7 is the improved search tool, which now rivals Mac OS Xs Spotlight to be able to find what you need quickly and easily. For example, typing mouse will bring up the mouse option within the control panel or typing a word will display it and split it up neatly into files, folders and applications. Also introduced is the concept of Libraries, which takes the My Documents concept a stage further. The various Libraries, such as Documents and Pictures, will watch multiple locations which you can add yourself, so you dont have to keep everything in one place.

5. Task Bar/Start menuAt first glance, the task bar looks like nothing has much has changed since Vista. In fact, thats not the case and its a lot more powerful. Microsoft is now making best use of its aero technology. By default, taskbar icons are now larger and items are grouped together and are not labelled with clumsy text. If you have multiple Word documents or Windows Explorer windows open then youll see a stack appear on the task bar. Hover the mouse over the app and each Window will be visible in a thumbnail. Hover over each thumbnail and it will become visible, while all other open windows temporarily disappear, save for their outlines. You can close each document or Window down from the thumbnail directly or click on it to bring it to the front. Even better, this works with individual tabs in Internet Explorer 8, though unfortunately not Firefox. Right clicking gives a Jump menu , giving you speedily access to recent documents and you can pin apps of your choice directly to the taskbar. In the Start menu, a small arrow to the right of applications such as Word now expands to give a list of recent documents and any can be pinned so you can keep one permanently on the list.

6. Aero-shakeOur favourite new visual feature is called Aero Shake. If you have a multitude of Windows open but want to focus on just the one you can all you have to do is grab it by the title bar (at the top) and shake with the mouse. This minimises all the other Windows leaving just the one youve grabbed on the desktop.

7. StackingAnother great touch is Stacking. You simply drag a Window to the sides of your screen and it will stick automatically to the side filling half the screen, making it quick and easy to view documents side by side. Move to the top and it will maximise to the whole screen.

8. Toggle Windows featuresSwitching off unwanted Windows features used to involve an uninstall. Now, such features can be simply toggled on and off, with the files remaining on the hard disk should you decide to use them later.

9. Branch CacheIn a bid to help office workers struggling with limited bandwidth, Microsoft is introducing BranchCache. The idea is that content from remote file and web servers is cached locally in the branch office - either on a server or distributed across Windows 7 client PCs. This means, for example, that if one employee spends two minutes downloading a large PowerPoint presentation off the company's intranet, the next person in the same office will have access to the cached version of the file within seconds. BranchCache will work with any app based on the HTTPS and Server Message Block (SMB) protocols, but requires the company to have rolled out Windows Server 2008 R2.

10. Internet Explorer8 Internet Explorer 8 isn't unique to Windows 7, with a beta already available for Vista, but in terms of usability there's no comparison between the two. On Windows 7, it's a revelation: not only does it launch quickly, but the pages render in a flash. Considering that performance was our main criticism of IE8 when we compared all the major browsers recently (see December 08, page 16), this bodes well for its future. That said, it still falls well behind Google Chrome for JavaScript speed, with Chrome on average five times faster in the Sun Spider benchmark. The interface also looks crowded compared with Chrome, and we're yet to be convinced that its Accelerators - where you select text from the current web page and get given the option to paste that text into, say, Google Search or Microsoft Translate - are the revolutionary time-saver Microsoft claims.

11. Remote apps that feel like a desktopAlthough we've been unable to verify such claims, Microsoft promises that running applications via Remote Desktop will feel just like the real thing. "Users can more easily connect to remote applications and remote desktop sessions from any Windows 7 PC, whether in the office or on the road," Microsoft boasts. "Applications launch, look, and feel just like they do when running locally. New applications that IT professionals make available automatically appear on the Start menu, so that users always have access to the latest programs."

12. Gadgets are goDesktop gadgets have been let off the leash in Windows 7, with the sidebar condemned to the scrapheap and gadgets allowed to roam freely across the desktop. They can also be resized, allowing you to give due prominence to favoured applets, and easily view them with the new Show Desktop button. Microsoft says that "it's also easier for the applications you use to install helpful companion gadgets". Let's hope those gadgets turn out to be as "helpful" as billed.
VIRTUALIZATION
BOOT PERFORMANCE

SPEED

AERO SHAKE

COMPATIBILITY

USER STATE MIGRATION TOOL

KEY FEATURES

MULTIMEDIA

STACKING

LOWER HARDWARE REQUIREMENT

BRANCH CACHE
REMOTE APPLICATION

WINDOWS FIREWALL

PART-B:
APLICATION AS PER THE ARTICLE: THE OTHER STRATEGIES FOR THE ORGANISATION TO DIFFERENTIATE IT`S SERVICE FROM OTHER:

1-MAPPING THE CUSTOMERS CHAIN

Awareness of their Need: All Free Samples lists tons of free samples by
mail in many different product categories,with great new free samples added all the time. Remember the potential customer need and give them a benefits for a services.

How do consumers find your offering:

It is easily available at the stores and you can find it from the internet, there are many websites which are offering the product and advertise a product for their customer solutions.They have all information about the features of the windows 7 and HELP mania can make you easy to use the product. In the market many magzines such as chip set which having all data about the new product not as only operating software but related many IT products.

How do consumers make their final selections: Through the product availability and integrity in
a market many users give their reviews to the product by which we are able to make our decision that which one is best from the given alternatives. SOFTGURU,TWITTER and many sites where we can find the review from many users.

How do customers order and purchase your product or service: Many stores which are not only providing computers
and laptop they are also provide for the installation of the operating system. Online stores are available to purchase the product eg: MICROSOFT ONLINE SOFTWARE SOLUTIONS, MYSHOPPING,ETC..

How is your product or service delivered:

They delivered through Internet, CD drives from where we can direct install our product it is a very potential product given by windows which can compatible in 1 gb and upper than ram platform, it gives highest compatiable of 64-bit operating system.

What happens when your product or services is delivered: They can easily install our product it takes fewer
hour to install and it is easier to use, it is user friendly and it is easily windows update which make automatically update our operating system.

How is your product installed : By step-by-step we can easily install our product with
installation wizard, it takes fewer minutes to install and it is as fast as compare to others.

How is your product or service paid for : Through cash in the stores
Through online payment (by credit card online)

How is your product stored :

It can be store in drives It can be store in USB It can be store in CDs Backup file store in CD

What is the customer really using your product for: Because it is user friendly, easy to use, compatiable
to any computers:- Speed, compatiable, virtualization, multimedia guru, boot performance, Lower hardware requirement, firewall security for intrusion and virus, Remote application.

What do customers need help with when they use your product: How to get started with your computer
Learn about windows basics Browse help topics

How is your product prepared or serviced: Microsoft is taken the necessary measures
designed to ensure that the download and deployment of the upgrade will go as smooth as possible. It prepared through languages and many tools employed to make it connect with others, prepared in the form of serviced packages. Software updates, windows update, many serviced pack are available to make changes and the best one to reinstall our OS which is store in previous backup file.

What happens when your product is disposed of or no longer used: It can easily removed and we can easily recycle the
process through reinstall the operating system.

2 - ANALYIZING YOUR CUSTOMERS EXPERIENCE

What is the use of operating system for customer?

It can be protected from threats, It can be efficient on servers, it require minimum requirement of platform to run. It should be work efficiently when use dual operating system on single computer. Eg: In IPAD, TABLETS,NETPADS and also in MOBILES.

Where customer use operating system?

It can be use server system, Meeting and Conference, Play station, Network Based Services like ATM. It can be used in Software Development Process, Where DOS, LINUX, UNIX, are replaced in development they use only in linking. In SWITCHES it is use easily as compare to others.

When customer use operating system?

To make presentations in Industry, Educational Institutes, Conference Meeting. DEFENCE like Military purposes, BPO-Where the network conjunction is high, 3D animations, designing of the software and games too.

Why customer use operating system?

To make computer user friendly and it is easy to use, support all application. Computer using High level language which we are unable to understand and work on it, So with the help of Operating system it changes the machine language into lower level language.