What
is
Organizational
Culture?
A
set
of
common
understandings
around
which
action
is
organized,
expressed
in
common
behaviors,
language,
ways
of
interpreting
things
and
values.
For
example,
the
hospital
has
a
strong
organizational
culture.
When
we
say
code
everyone
acts
in
a
very
specific
way
which
wouldnt
occur
if
you
said
code
in
the
market.
We
expect
people
to
act
in
certain
ways,
use
certain
words,
interpret
what
we
say
with
the
right
filters
and
hold
similar
values
about
patient
care
that
we
do.
Every
organization
be
it
a
family,
school,
workplace,
or
social
club
has
a
specific
culture,
although
sometimes
the
culture
is
quite
strong
(as
in
the
hospital)
and
sometimes
it
is
weaker
(maybe
with
friends.)
Behaviors
&
Artifacts
Behaviors
are
outward
manifestations
of
a
culture
which
can
be
observed
what
we
wear,
how
we
act,
language
we
use,
how
physical
spaces
are
arranged.
But
while
this
is
visible,
the
behavior
doesnt
tell
us
why
were
doing
what
we
do.
A
friend
always
cuts
the
ends
off
her
roast
(a
large
piece
of
meat)
before
putting
it
in
the
oven.
Values
Values
The
next
level
of
culture
are
values.
While
we
cant
see
values,
they
are
often
what
determines
our
behavior.
They
are
what
motivates
specific
behaviors.
She
cuts
the
ends
off
her
meat
because
her
mother
taught
her
to
do
this.
Her
mother
learned
this
from
her
grandmother.
This
behavior
is
a
connection
to
her
family.
Assumptions
&
Beliefs
To
really
understand
culture,
you
have
to
understand
its
assumptions
and
beliefs.
They
usually
develop
from
a
cultures
values,
but
sometime
the
connection
to
the
actual
value
is
lost.
But
the
filter
remains
within
the
culture.
Grandma
knows
best
she
always
did
the
right
thing.
And
this
goes
right
back
into
a
behavior.
If
the
assumptions
and
beliefs
leading
to
a
behavior
are
no
longer
relevant
or
important
to
the
organization,
we
call
this
behavior
an
artifact.
My
friend
asked
her
grandmother
why
she
cuts
the
ends
off
her
meat.
She
explained
50
years
ago,
her
oven
was
too
small
to
put
a
whole
piece
of
meat
in
so
she
had
to
cut
off
the
ends
to
make
it
fit!