Award in Financial Planning

2011 Information for candidates

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contents

2 6 7 8

Award in Financial Planning Why the Award in Financial Planning? Is the Award in Financial Planning suitable for me? What does the Award in Financial Planning involve? What does the Award in Financial Planning cover? Entering for the Award in Financial Planning Important deadlines Costs, fees and refunds

10 Entering for the Award: Important information 13 Application form

The Chartered Insurance Institute (CII) Professionalism in practice

As the premier professional body for the financial services profession, the CII promotes higher standards of integrity, technical competence and business capability. With over 95,000 members in more than 150 countries, the CII is the worlds largest professional body dedicated to this sector. Success in CII qualifications is universally recognised as evidence of knowledge and understanding. Membership of the CII signals a desire to develop broad professional capability and subscribe to the standards associated with professional status. The CII works with businesses to develop bespoke, company-wide solutions that ensure competitive advantage by enhancing employees technical and professional competence. Individually, CIIs members are able to drive their personal development and maintain their professional standing through an unrivalled range of learning services and by adhering to the CIIs Code of Ethics.

www.cii.co.uk

Contacting the CII

If you have any queries regarding the Award in Financial Planning please contact Customer Service. The CII is committed to delivering a first-class service and, to this end, we welcome feedback on any aspect of your relationship with our organisation. Please forward any views you may have on the service you receive, whether they are positive or otherwise. We take all such comments seriously, answer them individually, and use them to help ensure that we continually improve the service we provide. Customer Service 4248 High Road, South Woodford, London E18 2JP tel: +44 (0)20 8989 8464 fax: +44 (0)20 8530 3052 email: customer.serv@cii.co.uk website: www.cii.co.uk

overview

Award in Financial Planning

The benchmark of learning for advisers across the global market place
Recent years have seen a sharp increase in the importance of professional qualifications for financial services staff. Financial advisers and insurance agents have become the focus of particular attention in this regard as governments worldwide seek to drive up the standard of advice and product recommendation. Across the worlds financial services markets, there is greater importance being placed on monitoring the behaviour of financial services employees. Coupled with this is a growing expectation on the part of consumers that their financial advisers should have the necessary skills and demonstrate a professional approach. In response to this, the Chartered Insurance Institute (CII) has developed the Award in Financial Planning (previously known as the Financial Advisers International Qualification (FAIQ). This caters for the needs of: nancial advisers and insurance agents fi operating in a non-regulated environment where there is no local educational and professional body providing relevant qualifications; and K advisers working outside the UK. U With some 3,500 holders to date across 80 countries, the Award in Financial Planning has quickly come to be recognised as the benchmark qualification for such individuals. This qualification will provide you with a solid grounding in the core financial and life assurance products of interest to your clients. It also offers guidance on sound professional practice, thereby providing a framework for ethical behaviour. Upon completion CII members will be eligible to use the designation CII (Award)TM (Continuing Professional Development requirements apply). CII qualifications are recognised by the financial services industry worldwide as evidence of commitment, knowledge and understanding. The universal appeal of the Award in Financial Planning is demonstrated by the fact that, to date, candidates have completed from countries across the world including, but not limited to: Argentina, Bahrain, Barbados, Brazil, China, Hong Kong, India, Japan, Malaysia, Pakistan, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, Thailand, United Arab Emirates and Vietnam. The Award in Financial Planning will also support your ongoing professional development, as on passing the exam you will gain 12 Certificate-level credits that can be used towards completion of the CIIs higher-level financial planning qualifications and general insurance qualifications.

Why the Award in Financial planning?

The Award delivers many advantages: rovides you with a student-friendly P introduction to the fundamentals of financial services products and professional conduct. emonstrates your commitment to D personal learning and development; it is the starting point for anyone who is serious about a career in financial services. pon completion you are entitled to U use the designation CII (Award)TM if you are a member of the CII, providing a means of demonstrating educational achievement to the public and to peers (Continuing Professional Development requirements apply). oncentrates on the core principles C of financial services products and professional conduct so that it is universally relevant. as no formal entry requirements so H is open to anyone working in financial services, irrespective of age, experience or educational background. ifferentiates you from other financial D advisers, providing a competitive edge in the market. ertificate awarded upon completion from C the CII, the worlds leading insurance, savings and financial services professional body. omes as a complete package for a single C fee: study text, examination guide and exam. rovides 12 Certificate-level credits towards P completion of the CIIs Diploma and Advanced Diploma in Financial Planning as well as general insurance qualifications.

Is the Award in Financial Planning suitable for me?

The Award is open to anyone working in the financial services industry irrespective of age, educational background or experience. In particular, it is suitable for: nancial advisers and insurance agents fi operating in a non-regulated environment where there is no local educational and professional body providing relevant qualifications; and UK advisers working outside the UK.

What does the Award in Financial Planning involve?

To complete the Award you must study a single study text and then pass the associated exam. The study text provides guidance on financial services products covering protection products, savings and investment products, and pension products. It also contains an outline of the behaviour required to provide a truly professional level of service. The study text breaks down into six chapters, each with clearly-defined learning outcomes. All chapters conclude with a series of self-test questions which enable you to monitor your progress as you prepare for the exam itself. The study text also contains a glossary of important terms and an examination guide. The latter comprises sample questions and answers, which highlights the syllabus areas covered, and includes useful hints on how to pass the exam. The exam itself takes the form of a two-hour paper consisting of 75 multiple choice questions. There are two public exam sittings in 2011 April and October. For full details on all available exam centres please turn to page 11. The nominal pass mark is 70%. However, the actual pass mark may vary slightly from one session to another to ensure that the pass standard remains constant. As a guide, it is recommended that you allow a minimum of 60 hours of study this equates to approximately five hours of study a week over three months (this will vary according to your experience and ability).

What does the Award in Financial Planning cover?

The exam is based on the published syllabus, which is in itself an important aid to exam preparation and revision. It is essential that you familiarise yourself with this before commencing study (a full syllabus is provided overleaf and in the CII study text). The syllabus sets out the outcomes of the unit and details the range of knowledge that forms the basis of the exam. Syllabus outcome: To provide knowledge and understanding of the financial planning process within a professional business environment and the core financial and life assurance products suitable to a clients needs. Continued overleaf

coverage

What does the Award cover?

Providing professional advice
1. The clients needs On completion, candidates should 1.1 now the seven typical lifestages of a k client: childhood, young unmarried, young married, young married with children, married with older children, post-family/pre-retirement, retirement; 1.2 nderstand the financial planning u requirements and constraints at each of the lifestages listed in 1.1 above and how these may vary with individual circumstances and available resources; 1.3 e able to apply financial planning b criteria to potential needs arising in future lifestages; 1.4 nderstand how a clients needs at each u lifestage are affected by his or her age, marital and employment status, state of health and that of any dependants, the availability of resources, ethical preferences; 1.5 now that the seven typical lifestages k listed in 1.1 above are inappropriate for clients who have remained unmarried or are widowed, divorced, separated or childless; 1.6 nderstand that such clients may u have different needs from clients in the seven typical lifestages who are of comparable age and means or have comparable family responsibilities; 1.7 now the four main steps in identifying k a clients real financial needs: distinguishing between the clients perceived and real needs, distinguishing between the clients current and future needs, quantifying the clients needs, prioritising the clients needs; 1.8 e able to apply the principle of shortfall b calculations as part of the process of quantifying clients future needs; 1.9 e able to apply financial planning b criteria to the information collected about a client in order to identify, quantify and prioritise a clients real financial needs; 1.10 e able to apply features of different b types of product to the clients needs and understand the role of the financial adviser in recommending suitable products by which the client can achieve his or her financial objectives, are affordable and appropriate to the clients risk profile and are tax efficient. 2. The fact-finding process On completion, candidates should 2.1 now what a fact-find is: an information k gathering exercise designed to collect and record, in a systematic way, the information about a client which is necessary to identify and quantify the clients needs; 2.2 now how to make suitable k recommendations: collecting and using information that enables the adviser to take into account a clients present circumstances, financial objectives, future plans; 2.3 now the variety of ways a fact-find can k be carried out: holding a structured meeting with the client, conducting a telephone interview with the client, corresponding with the client; 2.4 nderstand the strengths and u weaknesses of each of the methods of conducting a fact-find listed in 2.3 above; 2.5 e able to apply the principles of b conducting a fact-find by: drafting appropriate questions to ask the client, phrasing these questions so that the client understands them, asking for additional information from the client where appropriate; 2.6 now the main client and family details to k be collected in a fact-find: date of birth, place of birth, state of health, marital status, present and previous employment including current salary and benefits, relevant details of dependants; 2.7 now the main categories of financial k details to be collected in a fact-find: assets and liabilities, regular savings and expenditure, life and health insurance (including disability), pension provision; 2.8 now the main planning and objective k categories contained in a fact-find: future changes in circumstances, childrens education, career aspirations and other ambitions; 2.9 now how to record accurately clients k personal and financial details; 2.10 nderstand how a client profile is u affected by: marital and family status, employment status, regular income and accumulated capital, financial commitments, attitude to risk; 2.11 now the main areas of financial k planning: life and health protection planning (including disability), savings and investment planning, retirement planning, inheritance planning; 2.12 e able to apply information collected in b a fact-find to identify a clients financial objectives, short-term and long-term, within each of the main financial planning areas listed in 2.11 above; 2.13 know a clients financial objectives are likely to be determined by his or her current and future: housing needs and aspirations, marital status, family commitments, career plans, retirement plans. 3. Good practice On completion, candidates should 3.1 now that the financial adviser has a k duty, at all stages of the sales process, to ensure that the client understands fully all the implications of accepting the financial advisers recommendations, including any inherent risks; 3.2 now the difference in status between k different types of financial adviser, e.g. tied, multi-tied and independent; 3.3 nderstand why it is essential for the u status of the financial adviser and the remuneration method, e.g. commission or fees, to be disclosed to the prospective client at the outset of the sales process; 3.4 e able to apply structured b recommendations using a combination of new and existing financial products appropriate to the client; 3.5 now the key features of financial k services products that should be provided for clients and the stage in the sales process at which this information should be made available; 3.6 nderstand the supervisory methods u that can be used to monitor the suitability of advice leading to the sales performance of financial advisers and financial products; 3.7 now what steps the adviser should k take when the client rejects the advisers recommendations and instructs the adviser to effect a transaction which the adviser believes to be unsuitable; 3.8 now what the tied adviser must k do when he or she does not have a product that would properly meet the needs of the client; 3.9 nderstand that it is the duty of the u adviser to ensure that all reasonable steps have been taken to obtain the best terms available in the market for the client when conducting certain transactions; 3.10 know how to conduct an execution only transaction on behalf of a client where no financial advice has been sought or given; 3.11 understand the need to request appropriate client identification and the source of the funds to be invested to avoid money laundering; 3.12 understand why it is unethical to advise a client to switch between the financial products of different providers, unless that switch is clearly in the clients interests; 3.13 know the main features of a cancellation arrangement; 3.14 nderstand the need for an effective u complaints procedure to cover the sale of financial services products and know the essential features of such a procedure; 3.15 know the main features of compensation arrangements; 3.16 understand the importance of regular reviews of the clients arrangements and circumstances and advise on appropriate changes. p ast investment performance (where appropriate), surrender values; 4.4 nderstand how to prioritise and u evaluate the significance of the features listed in 4.3 in a given set of client circumstances; 4.5 nderstand how the tax treatment u of protection products affects their suitability for a client; 4.6 know, in a generic sense, the policy features of these protection products: term assurance: level, decreasing (including family income benefits), increasing and increasable, convertible, renewable; whole of life assurance: unit-linked with-profits, non-profit; health insurance: income protection insurance (PHI), critical illness insurance, private medical insurance (PMI), long-term care insurance; sickness and accident insurance; 4.7 e able to apply the products listed b in 4.6 to satisfy the clients needs in particular circumstances. 5. Savings and investment products On completion, candidates should 5.1 now the circumstances in which there k is a need for savings and investment advice; 5.2 now the main personal and financial k details on which a clients savings and investment requirements depend: disposable income and capital available, assets and liabilities, expectation of inheritance, time available to achieve objective; 5.3 now the features of savings and k investment products which affect their suitability for a client: income and capital growth prospects, guarantees, accessibility, penalties, contribution limits, risk, buying and selling mechanisms, charging and commission structure, past investment performance (where appropriate), flexibility; 5.4 nderstand how to prioritise and u evaluate the significance of the features listed in 5.3 above in a given set of client circumstances; 5.5 nderstand how the tax treatment u of savings and investment products affects their suitability for a client; 5.6 now, in a generic sense, the features k of these savings and investment products: deposit savings accounts, government securities; shares: quoted and unquoted, ordinary and preference; endowments: with-profits, non-profit, unit-linked; annuities: immediate, deferred, temporary, life, guaranteed, capital-protected, escalating, level; collective investments: investment trusts, unit trusts, openended investment companies (OEICs); investment bonds; corporate bonds; structured products, including protected equity bonds; property investment: direct and indirect, residential and commercial; 5.7 e able to apply the savings and b investment products listed in 5.6 to satisfy clients needs in particular circumstances; 5.8 nderstand the relationship between u level of risk and level of return; 5.9 nderstand how collective investments u spread risk; 5.10 nderstand how inflation and other u economic environmental factors affect savings and investment products; 5.11 understand how changes in interest rates affect the future performance of savings and investment products; 5.12 understand the importance of an emergency fund and sensible debt management including the advantages and disadvantages of debt repayment compared to additional saving. 6. Pension products On completion, candidates should 6.1 now the circumstances in which, and k when, there is a need for pension advice; 6.2 now how to evaluate a clients k pension requirements; 6.3 now the main personal and k financial details on which a clients pension requirements depend: age, dependants, income, other assets and liabilities, previous and current pension arrangements, State Pension provision (where applicable); 6.4 know the features of a pension scheme which affect its suitability for a client: eligibility, contribution level and any limits, investment options, benefits, charging and commission structure (if applicable), withdrawal arrangements and transfer value, flexibility, guarantees; 6.5 nderstand how to prioritise and u evaluate the features listed in 6.4 above in a given set of client circumstances; 6.6 nderstand how the tax treatment of u pension scheme contributions and benefits affects the suitability for a particular client; 6.7 now, in a generic sense, the features k of these types of pension scheme, occupational pension scheme (money purchase and final salary), personal pension scheme: individual, group, State Pension provision; 6.8 e able to apply the pension schemes b listed in 6.7 above to satisfy clients needs in particular circumstances; 6.9 nderstand the difference between a u defined benefits pension scheme and a defined contributions pension scheme; 6.10 understand how inflation and other economic factors affect pension schemes and annuities; 6.11 understand how changes in interest rates affect the future value of pension schemes and annuities. Note: The current syllabus will be examined until 21 Apr 2011. The updated syllabus covering the period beyond this date will be made available at www.cii.co.uk/award-financialplanning
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Product knowledge
4. Protection products On completion, candidates should 4.1 now the circumstances in which there k is a need for protection advice against death and disability; 4.2 know the main personal and financial details on which a clients protection requirements depend: age, dependants, income, assets and liabilities; 4.3 now the policy features of protection k products which affect their suitability for a client: premium levels, charging and commission structure, policy options, policy guarantees, flexibility, policy benefits and their possible limitations,

entry/deadlines

Entry Deadlines
Entering for the Award in Financial Planning
You can enter for the Award in Financial Planning by calling Customer Service on +44 (0)20 8989 8464 or by posting/faxing the application form at the back of this brochure. When ordering the Award in Financial Planning study option please allow 21 days from receipt of your order. The prices quoted are for individual candidates. Companies requiring pricing information for groups of employees should call Customer Service on +44 (0)20 8989 8464.

Important deadlines
Training Course
To support study for the Award in Financial Planning, and to improve the chances of first time exam success, the CII has developed a one day revision course. We will run this course anywhere in the world subject to a minimum attendance of eight candidates. To find out more please contact Face-to-Face Training on +44 (0)20 7283 3117, or via email on face-to-facetraining@cii.co.uk April 2011 Exam Closing date for your exam entry and payment to reach the CII At normal fees
(changes to exam entries, etc. not accepted after these dates)

October 2011 Exam 24 Aug 11

02 Mar 11

At late entry fee Exam entry confirmation* Receive your exam admission permit* Sit exams Exam results released **online www.cii.co.uk/results and posted Entry for the next exam

25 Mar 11

16 Sep 11

Despatched within seven working days from receipt of application form Despatched ten days before the exams begin or six weeks for non-UK applicants 13 Apr 11/10.00 05 Oct 11/10.00 Results are sent by 1st class post on the date shown. Please allow five days for delivery to a UK address and fourteen days for a non-UK address 20 May 11 11 Nov 11 You do not have to wait for your results before entering for an exam in the next session

* Please contact Customer Service if you do not receive these. When you receive your admission permit you MUST check whether any change has been made in the date or time of the exam for which you have entered and that the exam shown on your permit is the one that you intend to sit. If there is any discrepancy you should contact Customer Service immediately. ** To access your results online you will need to be logged in to the CII website using your CII Permanent Identity Number (PIN) and password.

BIBF is the leading provider of insurance and financial services training in the Middle East, offering a range of internationally-recognised courses and qualifications. We believe the Award in Financial Planning has considerable potential to raise standards in the region by providing essential guidance on financial services, products and the essentials of professional service provision. Accordingly, BIBF has included this qualification in its suite of course offerings.
Husain Al Ajmi Assistant Director, Center Head, Insurance Bahrain Institute of Banking and Finance (BIBF)

costs

Costs, fees and refunds

All fees apply 01 Jan 201131 Dec 2011.

CII membership
For those candidates wishing to become CII members, one of the subscription fees shown opposite is payable, in addition to a one-off 36 admission fee.
* discounted membership fee is available for A individuals residing in the following countries which have been categorised as low income or lower middle income countries by The World Bank Country Income Classification List (as of July 2010) with the exception of those marked with .

Afghanistan, Angola, Armenia, Azerbaijan, Bangladesh, Belize, Benin, Bhutan, Bolivia, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Comoros, Congo (Dem. Republic of), Cote dIvoire, Djibouti, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Gambia, Georgia, Ghana, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iraq, Jordan, Kenya, Kiribati, Korea (Dem. Peo. Rep. of), Kosovo, Kyrgyzstan, Lao Peoples Democratic Rep., Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Mongolia, Morocco, Mozambique, Myanmar, Nepal, Nicaragua, Niger, Nigeria, Pakistan, Papua New Guinea, Paraguay, Philippines, Republic of Moldova, Rwanda, Samoa, Sao Tome and Principe, Senegal, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, Sudan, Swaziland, Syrian Arab Republic, Tajikistan, Tanzania (United Rep. of), Thailand, Timor Leste, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vanuatu, Vietnam, West Bank and Gaza, Yemen, Zambia, Zimbabwe. Low GDP per capita membership fee 35.

London only 73 per annum UK & Channel Isles 70 per annum International* 50 per annum

Entry to the Award in Financial Planning

The price opposite covers the study text, examination guide and one exam entry, and applies to exam entries received before the normal closing date.

For Award entries received after the normal closing date, up to two weeks before the session, the normal fee is payable together with a late entry fee of 75. This is subject to space being available at the exam centre.

170

Change of session or centre fee

Changes must be requested before the relevant closing date for exam entry at normal fee. Multiple changes will be covered by a single fee provided they are submitted together. After the final closing date (at normal fee) no changes, apart from your address or name (which must be supported by original or certified evidence), can be made to your exam

entry. If you wish to withdraw at this stage you will not receive a refund except in the case of illness. If you withdraw completely from the exam we are unfortunately unable to provide a refund since the fee for the Award covers both the learning material and exam entry. Absence from an exam with medical evidence (to be received within two months of the date of the exam), will enable you to apply for your entry to be transferred to the next available session.

Change after entry 39

Exam re-sit

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important information

Entering for the Award: Important information

CII membership 1. f you are not already a CII member, you I can become a member when you apply for the Award in Financial Planning. Membership of the CII is open to anyone wholly/mainly employed or engaged in work connected with the financial services industry. If you wish to apply for membership and it is not clear from your application form that you work in financial services, please provide brief details of the nature of your work and the proportion of your time spent on financial services matters on a separate sheet of paper. Associated or affiliated institutes 2. f you live in an area where an associated I or affiliated institute is established (see below) you should apply to the secretary of the institute concerned for details of local membership. Addresses can be obtained from Customer Service. Overseas affiliated institutes: ustralia & New Zealand (Australian A Capital Territory; New Zealand {Auckland}; New South Wales; Northern Territory; Queensland; South Australia; Tasmania; Victoria; Western Australia); Bahamas; Barbados; Bermuda; Botswana; Canada (Ontario; Quebec); Republic of China; Cyprus; Egypt; United Arab Emirates; Fiji; France (Bordeaux); Germany; Ghana; Guyana; Hong Kong; India (Mumbai; Hyderabad); Indonesia; Jamaica; Kenya; Malawi (Blantyre; Lilongwe); Malaysia; Mauritius; Namibia; Netherlands (Rotterdam; Utrecht); Nigeria; Pakistan; Papua New Guinea; Philippines; Poland (Warsaw); Saudi Arabia (Riyadh); St Lucia; Singapore; South Africa (Cape of Good Hope; Drakensberg; East Rand; Eastern Cape; Free State; Gauteng {Johannesburg}; Natal; Northern Gauteng {Pretoria}; Northern Province {Pietersburg}; The Border {East London}, The Lowveld); Sri Lanka; Tanzania; Trinidad & Tobago; Turks & Caicos; Uganda; West Africa (The Gambia); Zambia (Copperbelt {Ndola}; Kitwe; Lusaka); Zimbabwe (Bulawayo; Harare). Study option, revision aids and exam fees 3. etails of all applicable fees are included D on the application form. Payment must be made by one of the methods shown on the form. n the case of bank transfers, a copy of I the stamped remittance advice should be sent together with your application form in the usual way. Funds should be remitted to: SBC Bank plc, City of London Branch, H 60 Queen Victoria Street, London EC4N 4TR, UK Sort code: 40-05-30 Account number: 22271044 ccount name: A Chartered Insurance Institute nternational Bank Account Number I (IBAN): GB21MIDL40053022271044 ranch Identifier Code: MIDLGB2141W B Please be sure to quote the following: SWIFT code: MIDLGB22 roduct: The Award in Financial Planning P CII PIN or your name and date of birth. o ensure that the transfer is made, you T must pay any charges made by your bank locally, and by our bank in London. All remittances must be in Sterling. he charging of fees to your card does not T in itself guarantee entry to the exam. An acknowledgement will be sent when your application form has been processed. Exam centres 4. laces are allocated on a first come first P served basis International Centres Centre Code Europe Amsterdam (Netherlands) 409 Athens (Greece) 411 Barcelona (Spain) 557 Berne (Switzerland) 568 Bucharest (Romania) 706 Cologne (Germany) 448 Copenhagen (Denmark) 438 Gibraltar 452 Helsinki (Finland) 705 Kiev (Ukraine) 405 Lisbon (Portugal) 563 Madrid (Spain) 482 Milan (Italy) 489 Moscow (Russia) 649 Munich (Germany) 594 Nicosia (Cyprus) 501 Oslo (Norway) 502 Paris (France) 503 Riga (Latvia) 701 Sofia (Bulgaria) 417 Valetta (Malta) 535 Warsaw (Poland) 700 Istanbul (Turkey) 461 Central Asia Almaty (Kazakhstan) 712 Baku (Azerbaijan) 608 West & Central Africa Accra (Ghana) 401 Banjul (Gambia) 600 Freetown (Sierra Leone) 449 Lagos (Nigeria) 476 Zaria (Nigeria) 581 Horn and East Africa Addis Ababa (Ethiopia) 402 Dar Es Salaam (Tanzania) 441 Asmara (Eritrea) 710 Kampala (Uganda) 465 Khartoum (Sudan) 69 4 Mombasa (Kenya) 490 Nairobi (Kenya) 497 Southern Africa Blantyre (Malawi) 548 Capetown (South Africa) 431 Gaborone (Botswana) 618 Harare (Zimbabwe) 517 Johannesburg (South Africa) 463 Lilongwe (Malawi) 615 Lusaka (Zambia) 480 Ndola (Zambia) 499 North Africa, Middle East & Gulf Abu Dhabi (UAE) 609 Amman (Jordan) 408 Manama (Bahrain) 414 Beirut (Lebanon) 675 Cairo (Egypt) 427 Dammam (Saudi Arabia) 407 Doha (Qatar) 617 Dubai (UAE) 547 Jeddah (Saudi Arabia) 553 Safat (Kuwait) 475 Muscat (Oman) 587 Riyadh (Saudi Arabia) 572 Tehran (Iran) 560 South Asia Chennai (India) 481 Colombo (Sri Lanka) 437 Delhi (India) 442 Dhaka (Bangladesh) 440 Hyderabad (India) 724 Islamabad (Pakistan) 718 Karachi (Pakistan) 468 Kolkata (India) 727 Lahore (Pakistan) 477 Mumbai (India) 422 East Asia Beijing (China) 670 Changsha (China) 636 Hong Kong 457 Seoul (Korea) 627 Shanghai (China) 671 Taipei (Taiwan) 527 Tokyo (Japan) 546 South East Asia Bangkok (Thailand) 416 Ho Chi Minh City (Vietnam) 711 Jakarta (Indonesia) 443 Kuala Lumpur (Malaysia) 472 Phnom Penh (Cambodia) 728 Singapore 521 Australasia Perth (Australia) 507 Sydney (Australia) 526 Indian Ocean Port Louis (Mauritius) 510 Mahe (Seychelles) 607 Atlantic Hamilton (Bermuda) 456 Copyright 5. ll CII study materials are copyright. By A placing an order you undertake to use the materials for your own purposes only and not to sell, lend or give them to anyone else. Any form of copying of materials is prohibited. From the date of receipt by the CII of your order please allow ten days within the UK or twenty one days outside the UK for delivery of materials. Materials sent within the UK require a signature; please ensure that there will be someone to accept delivery at the address shown on the form. Your right to cancel 6. n accordance with The Consumer I Protection (Distance Selling) Regulations 2000 you have a right of cancellation in respect of the Products and Services, listed in this brochure, which right shall (subject to the Regulations) expire seven working days from the day after the date on which either the products are received by you or your order for services is accepted by the CII. Should you wish to cancel, notice should be sent to Customer Service. Where products have been supplied to you prior to such cancellation they must be returned to us, in the condition in which they were supplied to you, at your expense. Reimbursement for any monies paid by you which relate to the cancellation will be sent to you within 30 days of receiving the notice of cancellation or if products are to be returned to us, within 30 days of their receipt. Additional terms and conditions 7. lease note there are additional terms P and conditions which apply to candidates entering for exams with the CII. They relate in the main to entering for and sitting exams and the subsequent issue of exam results. Please note that in entering for the Award you agree to be bound by these additional terms. Full details can be found at www.cii.co.uk/exampolicies Fairness, integrity and the CII appeals procedure 8. he CII is committed to giving all T candidates an equal opportunity of achieving its qualifications in line with current UK and EU Directives. It is also committed to open and fair processes and as part of this process runs a transparent appeals policy. Further details on the appeals policy can be found at www.cii.co.uk/exampolicies

North America Chicago (USA) 435 New York (USA) 500 Toronto (Canada) 531 Vancouver (Canada) 536 Caribbean Bridgetown (Barbados) 423 Castries (St Lucia) 595 Freeport (Bahamas) 570 George Town (Grand Cayman) 597 Grand Turk (Turks & Caicos Islands) 702 Kingston (Jamaica) 471 Nassau (Bahamas) 498 Port of Spain (Trinidad) 511 St Johns (Antigua) 605 Tortola (British Virgin Islands) 404 Central America Belize City (Belize) 577 Mexico City (Mexico) 488 South America Buenos Aires (Argentina) 685 Bogota (Colombia) 421 Caracas (Venezuela) 432 Georgetown (Guyana) 451 Lima (Peru) 542 Rio de Janeiro (Brazil) 514

Notes: Occasionally, examinations may have to be held at locations other than those listed above. Please remember to check your admission permit to confirm all details of your examination. UK candidates For those candidates wishing to sit the Award in Financial Planning in the UK please contact Customer Service for further details.

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Once you have read the notes on completing your application, you can either: phone through your order to Customer Service on +44 (0)20 8989 8464 ensuring that you have your credit/debit card details ready complete the form below and post or fax +44 (0)20 8530 3052 to Customer Service.

Award in Financial Planning Application Form

AFP001 (11/10)

Important note: To ensure that your application is processed correctly can you please enter your name at the top of each page in the space provided.

Section A Personal details (Please complete all fields. Your name should be entered as you wish it to appear on your certificate).
Have you ever had previous contact with the CII? Yes No (Please tick) PIN Please give your CII/PFS permanent identity number (PIN) if known Mr/Mrs/Miss/Ms Forenames Employers name Tel email* Work address Ext Mobile Surname Date of birth

Postcode Home address

Country

Postcode

Country

* Please take care when providing your email address as most correspondence will be sent electronically. Tick address to be used for postal correspondence Please only tick one box per category Type of organisation
Independent financial adviser Tied agent (Sole agent) Investment house Independent financial adviser Network Company (insurer/assurer) back office Other Whole of market Bank/Building Society back office Multi-tied Mortgage adviser

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Work

Area of work

Advising clients HR/Training Technical adviser

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Claims Finance

Administration/Processing Product selling to advisers

Job category

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(Branch, Office, Dept)

Technical Senior management

(General, Head of)

Advisory Executive (CEO, Director)

Supervisory/Controller Business owner

Other Is your employer a member of a network or does it work with a compliance services provider? If yes, please specify Yes No

Please turn over

Award in Financial Planning Application Form AFP001 (11/10)

Enter your name

Section B CII membership

(Please ONLY complete this section if you are applying for membership. Go to Section C if you are already a member.) I wish to apply for membership of the CII Yes No Yes No Please tick the relevant box to confirm whether you have: Been made bankrupt or been subject to an individual voluntary arrangement (or similar procedure).

Been convicted for (or have you been charged but not yet tried with) any offence other than a monetary fixed penalty for a motoring offence. Please note, if the conviction is considered spent under the Rehabilitation of Offenders Act you should select no. Yes No Been subject to any disciplinary sanctions (or are currently the subject of any investigation) by the CII/PFS or any other professional and/or membership body or regulatory authority. Yes No If you have answered yes to any of these questions, please also provide any relevant details on a separate sheet of paper. Please note that, as a member of the CII, you are required to let us know if and when, at any point in the future, your circumstances are such that you would have to answer `yes to any of the above. The CII reserves the right to refer any such membership applications as it deems necessary to the CII Membership Application Sub Committee (MASC) whose decision will be final and binding. The MASC is a Sub-Committee of the CII Disciplinary Committee. A non-exhaustive list of instances where applications will normally be referred to MASC include the circumstances listed above. Importantly, any past failure to comply with the CIIs CPD requirements, applicable to qualified members, will be deemed an appropriate trigger for referral. In becoming a member of the Chartered Insurance Institute (CII), I agree to abide by: the CII Charter and Bye-laws; the CII Code of Ethics; all CII rules and regulations; the constitution and Bye-laws of any local institute of which I become a member; and the CIIs Continuing Professional Development scheme (only applicable to qualified members). Yes You must answer the questions in this form truthfully, including the declarations you make. Any information you provide which is misleading or untrue may result in your membership being cancelled. It may also lead to disciplinary or criminal proceedings. If there are any questions or any parts of the declarations on this form which you do not understand you can refer to the CII website www.cii.co.uk/explanatory notes although the CII does not accept any liability for information or clarification given.

Faculties

Please choose below which faculty you would like to join. These are forums of the CII which provide a range of services in support of individuals working in specific industry sectors further information can be found at www.cii.co.uk/faculties In applying for CII membership you can join one faculty for free. If you wish to join additional faculties please contact CII Customer Service on +44 (0)20 8989 8464.
(select one)

Insurance Broking London Market Life & Pensions

Claims Underwriting
(For general insurance company employees)

Membership fees 1). An admission fee of 36 is payable by ALL applicants. 2). Please then select the appropriate member fee.

London only* Annual Subscription 73

UK and Channel Isles 70

International** 50
Sub total
(to include the 36 admission fee)

Important notes: * This includes a 3 subscription fee for membership of the Insurance Institute of London. **A discounted membership fee is available for individuals resident in countries categorised as low income or lower middle income countries. See page 8 for details.

Section C Study option

I wish to order the following learning materials:

Award in Financial Planning Study text, examination guide and exam

Postage fee: UK and EU 4 per order.

CII use AWF

Member/Non-member 170

Total
Sub total

All other countries 15 per study option purchased.

Postage fee

Section D Exam entry

I wish to sit the Award in Financial planning exam in (please tick one box): at the centre in Centre name April 2011 October 2011 Centre code Additional late entry fee (See pg 9) Exam re-sit (See pg 9)

Award in Financial Planning Application Form AFP001 (11/10)

Enter your name

Section E Total payable and method of payment

Insert the total value of all items ordered in Sections B to D. Note: All prices quoted are inclusive of VAT, where appropriate, at the current rates. Prices are subject to change without notice. Please ensure that where applicable you have included the appropriate postage fee see Section C. Total payable

If you would like to receive a payment receipt, please tick one of the following delivery options (if selecting email be sure to provide your email address on the Email Post first page of the form): Tick method of payment and, if applicable, complete the card details. Cash/cheque payable to The Chartered Insurance Institute (please write CII PIN number if known on the back of the cheque). Note: All remittances must be in Sterling. Cash should only be sent by recorded delivery. No liability can be accepted by the CII for cash sent via post. Payment from countries outside the UK must be made by bankers draft, payable in Sterling to the CII drawn on a UK bank, or by credit/debit card (Visa, Mastercard, Maestro, Solo or Delta). Credit/debit card: Please debit my/our account with the total cost of the goods and services ordered on this form. Type of card (please tick) Valid from* Card number*
*Please complete according to the information on your credit/debit card.

VISA

MASTERCARD Expiry date*

DELTA

MAESTRO

SOLO (Solo/Maestro only)

Issue number*

Cardholders name and address if different from above

Cardholders Signature

Date

Section F Declarations
Application for study materials
I undertake to use them for my own purposes and not to sell, copy, lend or give them to anyone else.

Terms, conditions and cancellation

I have read and agree to the terms and conditions contained in this brochure, including my right of cancellation.

Data protection and privacy

The CII is registered under the Data Protection Act 1998 and will ensure that in providing products and services to you, it will process your personal data fairly. By submitting this application, I consent to the CII processing my data. Full details are included in the CII Data Protection and Privacy statement which is available on the CIIs website.

Sharing information with your employer

The CII will, upon the employers request, provide your employer with details of your examination record, including attempts, along with your CII Personal Identification Number unless you tick this box.

Privacy and electronic communications regulations

We may from time to time wish to draw your attention to other CII products and services electronically which are likely to be of interest to you. The CII will assume that you consent to us using your data in this way, unless you tick the following box.

Sharing your data with third parties

We may also share your data with third parties who provide products and services that complement those offered by the CII, but will never sell your personal data to third parties. The CII will assume that you consent to us using your data in this way, unless you tick the following box.

Cardholders signature

Date

Please allow 10 days for delivery in the UK and 21 days internationally from receipt of your correctly completed application form. Materials sent within the UK require a signature; please ensure there will be someone to accept delivery at the specified address shown on the form. Please fax the completed form if paying by credit/debit card on +44 (0)20 8530 3052 or send with your cheque to CII, Customer Service, 4248 High Road, South Woodford, London E18 2JP.

Providing fit and proper financial advice is very critical to the welfare of consumers and to the image of the industry in Singapore and the Asia Pacific region where SCI delivers its programmes. As the national certification body for the insurance and financial services industry in Singapore, SCI has a tremendous responsibility to fostering professional competence and conduct. We are constantly looking out for the best-inclass international qualifications to offer to the market. The Award in Financial Planning is one such programme.
Karine Kam Executive Director Singapore College of Insurance

The Chartered Insurance Institute 4248 High Road, South Woodford, London E18 2JP tel: +44 (0)20 8989 8464 fax: +44 (0)20 8530 3052 email: customer.serv@cii.co.uk website: www.cii.co.uk

The Chartered Insurance Institute 2010 Ref: CII AFP001 (11/10)

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