Email: mpericles1@yahoo.

com Telephone: 917-284-0028 Program Management ~ Management Consulting ~ Business Analysis - Management Enterprise Architecture ~ IT Systems Technology Integration Summary Results oriented senior information management professional with a successful track record of accomplishments in multiple industries, thought leadership, change management, business functional verticals, engaging C level executives, business and technology clients. Excellent leadership, written, communication, research, presentation, analytical and problem solving skills; exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations. Experienced Management Consultant in leading high-performance teams in complex IT systems integrations. A seasoned professional and accomplished systems management professional with industry experience in investment banking, healthcare, eBusiness and media/entertainment. Adept at translating business needs into cost-effective technology solutions and in ensuring end-user satisfaction. Works effectively at all levels of an organization with the ability to influence others to move toward consensus with the ability to work very well under pressure, in highly political and culturally diverse environments. Able to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies as those issues may exist in role alignment, process gaps and overlaps, and business capability maturity gaps. Comfortable acting as a liaison conveying information in suitably accurate models between the business unit and their counterparts within Information Technology. Able to apply architectural principles, methods, and tools to business challenge. Able to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues. Experienced Senior Program Manager in planning and budget responsibility for those engaged in business requirements, data analyses, systems design, application development, architecture alignment with business strategy, vendor management, RFP, RFI and contract documentation, product assessments, proof-of-concepts, data conversions, testing and implementation of information infrastructure and systems (i.e. onshore and offshore). Manages full SDLC projects/programs including analysis, design, construction, testing, implementation, ongoing monitoring, maintenance, and support to meet the technology needs of the Business Stakeholders.

Myriam Pericles

Project Management, Business Analysis, Architecture, Technical Skills Project Lifecycle: PMBOK SDLC: Agile, Scrum, Waterfall, Iterative Waterfall Languages: Java Hardware: Windows, Linux, AIX, Solaris, Mainframes

Software: Microsoft Project, Microsoft Office, Visio, Oracle Financials, Websphere, Weblogic, Salesforce.com, Oracle, Sybase, DB2 CICS, SiteScope, SharePoint, Citrix, eProject/Daptiv, Remedy, Serena Team Track, EPM Microsoft Project Server 2010, Mind Manager v8, CA Clarity, Open Workbench v1.1.17.

Professional Experience Company: Sirius XM (Ecommerce, Media) Aug 10 to Present Location: New York, NY Role: Senior Technical Program Manager (Consultant) Group: Project Management Office (PMO) Responsibilities: e-Commerce/Web/Mobile Projects: Responsible for managing multiple projects(over 10) for the e-Commerce based Digital Media platform and for Mobile devices involving multiple distribution channels such as streaming media, cable/broadband, cellular/PCS, digital satellite provider, and magazine publishing programs. Interface constantly with US and Canadian business partners, Business Solutions Management teams, offshore resources in Russia and various external vendors such as Quickplay Media to execute projects. Manage ongoing streaming projects to update, improve and increase channel offering on Sirius XM online player, mobile devices/tablets (iPhone, iPad, Android, BlackBerry.). Deliver enterprise architectures build for the projects by leveraging knowledge in web based application development with customer-facing applications and knowledge of Digital Media Streaming over IP. Subscriber Management Portal Projects: Lead the transition of the Sirius XM Canada Subscriber Management portal environment from the Sirius XM US Subscriber Management portal. Manage over 20 Subscriber Management Portal Pricing Change projects for the Sirius XM Canada Business whilst interfacing with business solution management, design, developers, testers and deployment resources(15 resources. Manage release management planning and change management tasks for the projects. Supervise a project team of 10 offshore developers in India guide the offshore resources to work cohesively with the local US Resources, 12 Canadian based resources and Philippines based resources. Supply Chain Projects: Govern over 15 supply chain projects (new device activation, device upgrades) to get Sirius XM Radio devices enabled on over 10 Original Equipment Manufacturers such as BMW and Ford on both Factory Pre Owned and Certified Pre Owned vehicles. Each project has affected 1M customers per OEM on average and also encompassed new activation, device upgrades and activation troubleshooting. Create, execute project plans and revise as appropriate to meet changing requirements using varied application development methodologies/models (agile, iterative-waterfall. Craft requirement traceability matrices to map business requirements to functional requirements for the purposes of confirming that the business ask was correctly satisfied by the projects. Data Migration Projects: Spearheaded the migration of the 21 Million subscriber community from one security/authentication platform to an updated security/authentication platform; ensured that the user data migration was seamless and fully transparent to the subscriber base. Facilitated extensive data migration verification steps to ensure that all the user data records were fully migrated without any errors or data corruption. Set the expectation of the Business Stakeholders and communicated with them on a consistent basis to advise them of the progress on the project. Directed a complex information technology infrastructure related project with Internet technologies including the Java platform (J2EE), Relational databases (Oracle and SQL Server), Application services and N-Tiered Architectures. Company: Cablevision / Madison Square Garden (Entertainment, Media) Apr 08 to Aug 10 Location: New York, NY Role: Program Manager/ Senior Technical Project Manager (Consultant) Group: Madison Square Garden Infrastructure Technology (MSG IT) - Project Management Office (PMO) Responsibilities: Madison Square Garden Spin-off Transition Program: Worked with senior IT management and key stakeholders to define 44 transition-related IT subprojects needed for the functional separation of shared IT services between MSG and Cablevision. Engaged in vendor/supplier negotiations that increased enterprise discounts. Liaised between different internal MSG and Cablevision IT support teams (over 10) and business clients (over 15) to ensure projects were delivered within approved timelines and budget. Applied basic process improvements methodologies to streamline processes and interaction between cross functional teams. Facilitated and ran Weekly Inter-Company (MSG and Cablevision) Steering committee meetings for issue resolution. Planned the implementation of the 44 IT subprojects related to the Cablevision Spin-off of Madison Square Garden as part of a newly formed MSG Project Management Office. Managed various subprojects such as the File transfer Project for the FUSE TV part of MSG Media and the implementation MSG Standalone CCure access control security system for MSG Corporate offices. Created and maintained program level project plan and create status presentation for executive level program intercompany stakeholders.

Established effective project schedules and broke down milestones and deliverables at both the Macro and Micro level depending on audience. Internal venue scheduling application development project: Facilitated numerous requirements gathering meetings with the business stakeholders to finalize the business requirements; led the Business Analysis team through the crafting of the functions requirements. Coordinated team member efforts and utilized escalation methods; compiled project risks and worked with responsible parties to mitigate risks and produce change control documentation as needed. Tracked project financials to ensure budgeted costs are in line with reported actual costs. Group: Cablevision System Implementation and Integration (SII) - Project Management Office (PMO) Responsibilities: Application Dev. Projects: Managed the rollout a HR resources tracking system application and an ADP Enterprise application Payroll Upgrade Project. Led and initiative to produce an in-house human resource application system to track over 5,000 consultants for the enterprise. Facilitated the design of prototypes, assisted with usability testing and develop QA/User Acceptance Testing; managed the creation of the testing strategy, test scripts/scenarios and test plan for unit/functional testing, system, stress, performance/load and user acceptance testing. PeopleSoft Projects: Created a PeopleSoft Request for Proposal (RFP) for a PeopleSoft HRMS applications and PeopleTools (v8.44.08) Upgrade from v8.8 to v9.0 which included Vendor rating process, interviews and selection. Implemented multiple(over 20) full SDLC projects as part of the PMO at Cablevision with varied project methodologies/models (such as Waterfall, Agile) including in-house Human Resources PeopleSoft based application builds and deployments ( PS modules used Human Capital Management (HCM), Base Benefits, Benefits Administration, eDevelopment (Self-Service)). Various Infrastructure Projects: Ran multiple infrastructure (10) based projects such as a Blackberry Enterprise server infrastructure upgrade, an email encryption implementation, an Exchange to GroupWise along with an Active Directory migration from merged companies (Newsday and Cablevision). Leveraged technical knowledge in design reviews and troubleshooting project related implementations issues. Overall PMO Project Management: Accountable for budgeting of the new projects, performed project cost control and full profit and loss analysis for all projects. Engaged appropriate internal and external resources (20) that were conversant with various industry standards and technologies. Effectively communicated of project status to stakeholders and ensuring an effective flow of communication between technology teams and the business. Engaged in and deployed various cost reduction initiatives and strategies that reduced operational run rates. Company: Verizon Business (Telecommunication) Feb 06 to Apr 08 Location: New York, NY Role: Senior Technical Project Manager Group: Remote Application Management - Project Management Office (PMO) Responsibilities: Data Center Migration Projects: Directed project teams consisting of over 10 network and 10 system engineers Offshore and Local resources with Wintel and UNIX skill sets in the development and deployment of multitiered environments consisting of Web/App(Apache, iPlanet, ATG Dynamo, JBoss, Tomcat, BEA WebLogic, IBM Websphere), Messaging (MQ Series) and Database (Oracle 10G, Sybase, DB2) layers. Managed various (5) small-sized (10 Servers) to large-sized (500 Servers) multi-state (Denver (CO), Boston (MA), Cedar Rapids (OH)) multi-site data center migration/consolidation projects. Projects required 25% travel to various states. Various Infrastructure Projects: Spearheaded the implementation of Remote Internet Protocol Management and infrastructure projects for a Managed Service Provider while delivering projects to Global eBusiness industry customers (for customer facing websites such as marthastewart.com, scholastic.com, bestbuy.com, aa.com, borders.com, kohler.com, urbanoutfitters.com, Sonymusic.com etc.). Facilitated various load balancing projects with Mercury Loadrunner to ensure that Customer sites were correctly optimized to run. Overall PMO Project Management: Applied basic process improvements methodologies to streamline processes and interaction between cross functional teams. Led projects (20) with budget and revenue ranging from $1-5M as part of the PMO. Communicated effective status to all stakeholders and ensured the flow of communication was constant between the different business units within each customer. Used various excel spreadsheets, Visio diagrams and visual aids for status reporting to upper management. Articulated infrastructure tasks, problems, and risks using standardized templates and documentation for n-Tier ecommerce architectures and operations.

Company: JP Morgan Chase (Investment Banking) Sep 00 to Oct 05 Location: New York, NY Role: Program Manager/ Senior Project Manager (Consultant) Group: Investment Banking (IB) & Global Technology Infrastructure (GTI) Responsibilities: Global Sybase & Solaris Technology Refresh Project: Created project proposal document for business sponsor approval for Global Technology refresh of the Sybase and Solaris servers and trader workstations (approx. 2200 UNIX boxes). Provided leadership and direction to project teams(in EMEA and AsiaPac ) & to the Systems Engineers/DBAs by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times. Mitigated the impact of schedule disruptions by using innovative test streamlining procedures & employed various conflict resolution modes in difficult phases of project cycle in order to lead engineering teams to successful completion of project deliverables. Global Security Gap Remediation Project: Defined GTIs company-wide standards for UNIX user data to address data conflicts and enable centralization of logical access domains; manage remediation of the GTI UNIX environments to the enterprise security standards in compliance with Sarbanes-Oxley. Planed the migration from existing heritage environments for 1200 + servers affected by SEC and SOX requirements to the Enterprise NIS/Keon (Logical Access) infrastructure, ensuring compliance with new UNIX user data standards as the migration occurs. Interpreted corporate IT control policy, analyzed access requirements. Managed the rollout of applications across GTI which was achieved via standardization of usernames and by securing UNIX domain structures across regions globally. Provided standards and tools to meet Audit requirements in respect of the Security Policy within their UNIX environments. Project required 25% travel to the UK. Infrastructure Rollout for Derivative Calculation Application Portal Project: Spearheaded the research and design of a dedicated network infrastructure for a Derivative Calculation application portal & proactively, worked closely with Business clients and technology personnel during the design, configuration, application and training stages. Managed the rollout of the development & production environments for the Derivative Calculation Portal with full redundancy and fault tolerance enabled & met application go-live date. Data Center Relocation Project: Gathered the Investment Banking Applications (Rates Global Books & Treasury, Credit Fixed Income, Credit Risk Structured Products, Futures & Options...) inter-dependencies, Server and Data Center requirements in order to ensure that business requirements were an integral part of the new data center topology. Identified which Investment Banking Technology Business application servers that would be hot-cut or swung into new Data Center, consolidated or decommissioned & managed the move plans by IB Tech Business Areas. Company: Baron Inc. (Value Added Reseller (VAR) / Consulting / eBusiness Management) Feb 98 to Feb 06 Location: New York, NY Role: Business Development/Management Consultant/Professional Services Consultant (Consultant) Clients: Helios & Matheson (Formerly The A Consulting Team), Scholastic, Washington Square Partners, Group Actif, Epicedge Inc. Company: Mount Sinai Medical Center (Healthcare) Location: New York, NY Role: Program Manager/ Senior Project Manager /Senior UNIX Administrator Group: Management Information Systems Company: CA Technologies (Software Developer) Location: New York, NY Role: UNIX Systems Consultant/Project Manager/Pre-Sales Professional Services Consultant Group: Professional Services Company: New York Power Authority (Nuclear Power, Utilities) Location: New York, NY Role: Network/UNIX Administrator Group: Technology Information Technology Group Feb 98 to Sep 00

Jul 97 to Feb 98

Apr 94 to Jul 97

Company: Grumman Data Systems (Defense Contractor) Location: New York, NY Role: Systems Analyst/System Coordinator Group: Systems Engineering Department, Grumman Data Systems

Dec 90 to Feb 94

Education Master of Business Administration, General Management (1999) - Dowling College(Oakdale, NY) Master of Science in Computer Science (1995) - New York University - Poly (Brooklyn, NY) Bachelor of Science in Computer Science (1990) - Hofstra University (Uniondale, NY) Bachelor of Science in Mathematics (1990) - Hofstra University (Uniondale, NY) Certification / License CCA for MetaFrame - Citrix Certified Administrator PMP(Pending Certification) - Project Management Professional Affiliations Upsilon Pi Epsilon(UPE), International Honor Society for Computing and Information Disciplines National Association for Female Executives(NAFE) Project Management Institute(PMI) Business Architect Association(BAA) Information Systems Audit and Control Association(ISACA) Language Proficiency French - fluent, Spanish proficient