HUMAN RESOURCES TECHNICIAN

DEFINITION Under general supervision, provides technical and administrative support related to a variety of Human Resources services including recruitment and selection, benefits administration, payroll interface, employee training and development, occupational health and safety and labor relations and performs other related work as required. DISTINGUISHING CHARACTERISTICS This class is distinguished by its responsibility for providing confidential technical and administrative support to the Human Resources function and by its requirement for significant knowledge of District-wide and Human Resources related policies, procedures and practices in addition to well-developed clerical skills. Assignments may include compiling and analyzing data, coordinating multiple and concurrent activities, and interacting with individuals and groups at most levels in the organization. This class reports to the Sr. Human Resources Analyst. TYPICAL TASKS - Positions in this class may perform any or all of the below listed duties. These should be interpreted as examples of the work, and are not necessarily all-inclusive. 1. Provides technical assistance to employees on a variety of benefit matters; researches And interprets contracts and policy documents; reviews and completes all benefit enrollment transactions; consults with plan administrators as required; conducts initial orientation of new employees, including explanation of benefits and employment policies and practices; respond to and resolve questions. Assists in conducting surveys of compensation, benefits, personnel policies and practices; responds to requests for such information from other agencies. Assists in recruitment activities by preparing all written correspondence required during recruitment procedure; assembling and distributing application packets; reviewing, screening and tracking employment applications and related documents; inputting and maintaining applicant data base; scheduling interviews and testing; proctoring written examinations and other selection activities. Enters new employee data into the payroll system; processes Personnel Action Records to change employee status or salary and coordinates personnel record changes with payroll. Organizes and maintains the Human Resources filing system; ensures accuracy and completeness of confidential personnel files and employee records; and files and retrieves documents. Page 1 of 3

2.

3.

4.

5.

JOB DESCRIPTION

6.

Provides assistance in the coordination and implementation of a variety of employee training programs including registration of class participants; coordinating the use of various facilities and maintaining training database. Receives and screens visitors and phone calls; provides factual information to employees and the public on matters related to District and Human Resources programs and services which may require interpretation of policies and procedures and the use of tact and judgment. Composes correspondence from brief instructions; designs new formats and forms as needed for various programs; initiates internal notifications and announcements to employees regarding District activities, benefit plans and other related matters; types a variety of correspondence, memos, staff reports, documents and other materials using word processing or spreadsheet software. Reviews, edits and formats draft materials and finalizes ensuring completeness, accuracy, compliance with policies and procedures and appropriate English usage including grammar, punctuation and spelling. Compiles statistics and maintains records to meet legal and safety requirements; researches information from various sources, assembles for inclusion in periodic or special reports; interprets the data, states conclusions and offers recommendations and uses various software programs to display in table or graphic format May direct the work of clerical or office support or student interns. Performs other related work as required.

7.

8.

9.

10.

11. 12.

DESIRABLE QUALIFICATIONS - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be the equivalent of: Education and Experience: Possession of a high school diploma, or its equivalent and four years of responsible administrative, secretarial or clerical experience in a Human Resources activity. Up to two years of the required experience may be substituted for related college-level course work on a year-for-year basis.

Page 2 of 3

JOB DESCRIPTION

Knowledge, Skills, and Abilities Knowledge of: basic personnel practices, procedures and regulations; standard office and administrative practices and procedures including business letter writing, records management, report preparation, and filing methods, correct English usage, including spelling, grammar, punctuation and vocabulary; modern office methods, equipment and procedures. Skill in operating a personal computer and standard office equipment. Ability to: provide varied technical and administrative assistance; analyze, interpret and effectively apply pertinent policies, procedures, regulations and contract provisions; use initiative and sound judgment within established guidelines; organize, coordinate, and prioritize a variety of assignments with varying deadlines; work effectively under pressure with frequent interruptions; handle difficult, confidential and sensitive assignments; organize and maintain a variety of confidential and statistical records; reports and files; research, compile and summarize informational materials, and prepare periodic and special reports; interpret data, state conclusions and offer recommendations; utilize computer software including word processing and spreadsheet applications; make accurate arithmetic calculations; use tact and discretion in dealing with employees and the public; maintain strict confidentiality; compose correspondence and complete projects from brief oral or written instructions; type at a rate of 60 net words per minute from printed copy; communicate effectively, both orally and in writing; establish and maintain good working relationships with those contacted in the course of the work. Working Conditions/Physical Requirements: On a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis; walking, bending, stooping and reaching to access files, materials and transport test material; and intermittently lift or carry boxes of files and records weighing up to 20 pounds; may be required to work outside of normal business hours to proctor recruitment examinations. Other Requirements: - Possession of a valid Class C California driver=s license and a satisfactory driving record. Adopted: 2/92 Revised: 4/01; 2/04 Approved: ______ Human Resources Manager

Page 3 of 3

JOB DESCRIPTION