NEWSLETTER
www.dpa.ge
ianvari-marti
JANUARY-MARCH
2012
DPA President: We Plan To Implement Modern Information Technologies In Large Cities Of Georgia
An interview with DPA President Juris Vilders
gasuli wlis bolos TbilisSi kiberusafrTxoebisa da IT inovaciebis meoTxe regionaluri konferencia gaimarTa. konferenciis mTavar mizans centraluri da aRmosavleT evropaSi, baltiis qveynebSi, kavkasiisa da Sua aziis regionebSi sazogadoebasa da kerZo seqtoris, sainformacio teqnologiebisa da teqnologiuri industrias Soris TanamSromlobis ganviTarebis xelSewyoba warmoadgenda. konferenciaSi monawileobda saerTaSoriso IT kompania DPA, romelic saqarTveloSi SarSan,maisSi Semovida. DPA-s prezidenti iuris vildersi saqarTveloSi kompaniis miznebze,saqmianobasa da samomavlo gegmebze saubrobs: -qarTuli IT bazris potenciali da misi mimzidveloba CvenTvis cnobili iyo. sainformacio teqnologiebis qarTuli bazari sxva qveynebTan SedarebiT sakmaod ganviTarebuli da gajerebulia. kompaniis Semosvla qveyanaSi arsebulma liberalurma biznesgaremomac ganapiroba. qarTulma IT bazarma Cveni molodinebi gaamarTla, gaCnda ndoba da mokle drois miuxedavad ukve SevZeliT ramdenime seriozuli produqtis ganxorcieleba. -kompaniam mokle droSi Tavis damkvidreba qarTul bazarze gamorCeuli proeqtebis ganxorcielebiT daiwyo... -kompania mxolod TbilisiT da iq momuSave organizaciebiT ar Semoifargleba. kompaniam saqmianobis areali gaafarTova.SarSan Cven gvqonda saintereso Sexvedrebi baTumsa da rusTavSi, sadac kompaniis teqnologiuri SesaZleblobebis, gamocdilebisa da inovaciuri midgomebi gauziares. mimdinare wels vgegmavT qveynis did qalaqebSi Tanamedrove sainformacio teqnologiebis danergvisada axali programuli uzrunvelyofis miwodebis mimarTulebiT gaaqtiurebas.qalaqebSi momuSave sajaro uwyebebisTvis da adgilobrivi biznesisTvis mniSvnelovania axali IT gadawyvetebebisa da programebis danergva. garda amisa, aqcents vakeTebT ganaTlebaze. CvenTvis es prioritetulia. Cven ganvaxorcieleT ramdenime proeqti uSualod studentebisTvis. sxvadasxva umaRles saswavlebelSi Catarda Ria leqcia da diskusi Temebze: inteleqtualuri sakTreba da interneti , programuli uzurnvelyofis licenzirebis moTxovnebi, Microsoft-is gadawyvetebi ganaTlebis sferoSi, biometria da identificirebis Tanamedrove teqnologiebi, idealuri sainformacio teqnologiebi (ISO standartebze dayrdnobiT SemuSavebuli xedva) da sxv. - Has Georgian market justified your expectations? - Georgian IT market has justified our expectations, trust has appeared and despite a short time we've managed to implement several serious products. - The company has not limited with Tbilisi and organizations operating there. We expanded the scope of activities. This year we are going to introduce modern information technologies in Georgia's big cities. Introduction of new IT solutions and programs is important for public agencies and local businesses working in the cities. In addition, we will focus on education. This is a priority for us. We have carried out several projects for the students. Open lectures and discussions have been held in various universities. - Apart from Georgia, DPA opens its representation in Baku ... - Baku will be the second place in the Caucasus and the Caspian region where the company will have its own representation. Biometric solutions and biometric data procession have been successfully implemented in the Baltic States that will help in collection of biometric data of the public sector and private enterprises in Caucasus region. - You participated in the Cyber Security and IT Innovations fourth regional conference which was recently completed, how important was it?
adamianebi.SesaZleblobebi.teqnologiebi.
- ramdenadac CvenTvis cnobilia saqarTvelos garda, DPA sakuTar warmomadmgenlobas baqoSic xsnis? - baqo iqneba kavkasiisa da mTlianad kaspiis regionSi meore adgili, sadac kompanias sakuTari warmomadgenloba eqneba. biometriuli gadawyvetebi da biometriuli monacemebis damuSveba baltiispireTis qveynebSi warmatebiT xorcieldeba, rac kavkasiis qveynebSic sakmod did daxmrebas gauwevssaxelmwifo struqturebsa da kerZo sawarmoebs biometriuli monacemebis TavmoyraSi. Cven ukve gvaqvs sistema, romliTac SesaZlebelia davakavSiroT yvela Senaxuli biometriuli monacemebi da specialuri algoriTmebis daxmarebiT gavakeToT analizi. am mimarTulebiT vapirebT rogorc samxreT kavkasiis, aseve, Suaa aziis regionSi gaaqtiurebas. - Tqven monawileoba miiReT kiberusafrTxoebisa da IT inovaciebis meoTxe regionaluri konferenciaze, romelic sul axlaxans dasrulda, ramdenad mniSvnelovani iyo? - konferencia mniSvnelovania, sxvadasxva kompaniamomxarebels sTavazobs axal momsaxurebasa Tu SesaZleblobebs, iwyeba da viTardeba axali proeqtebi. biometriuli gadawyvetebi siaxlea mTel msoflioSi da aramxolod saqarTveloSi. aRniSnuli mimarTulebiT DPA saqarTveloSi biometriuli produqtis, amerikuli mwarmoeblis L-1 Ldentity Solitions-is produqtis Semotanas gegmavs. unda aRiniSnos is faqti, rom L-1 Ldentity Solitions aSSsTavdacvis saministrosumsxvilesi kontraqtoria, romlis produqciasac warmatebiT iyeneben federalur biuroSic. es servisi dRes xelmisawvdomia qarTveli momxmareblisTvis, romelic bolomde uzrunvelyofs adamianis identificirebas. - romel produqtebze SeimCneva aqtiuri interesi saqarTveloSi? ra mimarTulebiT gegmavT ganviTarebas da IT-s romel sferos aqvs meti potenciali Cvens qveyanaSi? - qarTul bazarze ZiriTadi moTxovna mza produqtebzea. qarTveli momxmareblisTvis mTavaria servisi swrafad da xarisxianad iyos xelmisawvdomi. TumcaCven vcdilobT es stereoti pi aRmovfxraT. imisaTvis rom IT proeqti iyos warmatebuli, aucilebelia igi iTvaliswinebdes konsaltings, analizisa da auditis fazebs. Tumca unda vaRiaroT, rom qarTulma IT bazarma Cveni molodinebi gaamrTla. mokle doris ganmavlobaSi SevZeliT ramdenime seriozuli proeqtis ganxorcieleba. survili gvaqvs ganvaviTaroT programuli uzrunvelyofis mimarTulebac, SevTavazoT sawarmoebsa da kompaniebs ukve gamzadebuli programuli uzurnvelyofa an SevimuSaoT axali maTi saWiroebis Sesabamisad. amis ganxorcielebisTvis, Cven gvyvavs sakmaod maRali donis specialistebi da kvalificiuri TanamSromlebi. Cveni yvela TanamSromeli Microsoft-is sertificirebuli eqspertia. saqarTveloSi morvaweobis 9 Tve optimizis safuZvels gvaZlevs. kompaniam starti aiRo da momavali ukeTesi iqneba.
- The conference is important, various companies offer users new services or opportunities, new projects are starting and developing. A biometric solution is a novelty in the world and not just in Georgia. DPA plans to import Biometric Product of U.S. made- L-1 Identity Solutions in Georgia. L-1 Identity Solutions is the largest contractor of U.S. defence ministry whose products have been successfully used by the federal bureau (FBI). This service is now available for Georgian users which provides for a full human identification. - Which products are of the most interest in Georgia? What direction are you planning to develop and which IT sector has more potential in our country? - The main demand is for finished products in Georgian market. The most important thing for Georgian consumer is fast and qualitative service, although we are trying to eradicate this stereotype. To have a successful IT project, it is necessary to provide consulting, analysis and audit phases. But we must acknowledge that Georgian IT market has justified our expectations. Within a short time we have done a couple of major projects. We would like to develop software direction and to offer companies prepared software or develop a new, according to their needs. We have a very highlevel specialists and skilled workers to implement this. All of our employees are Microsoft-certified experts. 9 months of our work in Georgia gives us a basis for optimism. The company has started and will be better in future
March 30, 2012 Nexum Business Development Manager, Tomas Sinicki made special presentation for insurance sector representatives. The presentation carried important information about latest trends in insurance business worldwide. Sinicki spoke about solutions for development of insurance sector; offered solutions to integrate insurance management systems with bank systems. He described tools that help companies proactively plan and manage business; brought a lot of ideas for market development, based on huge experience in Europe. As part of Tilde Group, Nexum has more than 10 years experience in providing IT and business consultancy for insurance and financial sector in Europe. Nexum has become a trusted and long term partner for many customers in Baltic States, Scandinavia and Azerbaijan. As the result of Nexum consultancy, business applications and infrastructure solutions companies gain effectiveness, flexibility, market strengths and significantly reduce administrative and operating costs. Provided that Georgian insurance market is still developing, Nexum experience shall be a great value. Nexum has been very successful in Azerbaijan for many years and its consultants helped to establish idea and created vision of the Compulsory Insurance Bureau in Azerbaijan. After a thorough research, DPA has invited Nexum to present their services to Georgian market. Insurance sector representatives will be given an opportunity to get much information about insurance business process in Europe and other countries comments PA Country Manager, Sanita Meijere. The short list of Nexum partners as follows: Forbrukerrdet (Norway) Finansportalen.no (), Swedbank (Sweden), Ateshgahsigorta (Azerbaijan), Azerbaijan Compulsary Insurance Bureau, Lnsfrskringar (Sweden), Aizkraukles Banka (Latvia), RSA (Estonia), Aviva (Great Britain).
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garda imisa, rom es aris inteleqtualuri sakuTreba, Tavis mxriv momxarebelma unda icodes, rom is sanacvlod aucileblad miiRebs teqnikur sargebels. licenzirebuli programebi 30 proncetiT ufro swarafad da xarisxinaad muSaobs, vidre piratuli. rac Seexeba, korporatiul bazars, kompaniebisTvisac mniSvnelovania icodnen, Tu ra sargebeli aqvs licenzirebul programebs, Tundac adamianuri resursis xarjis Semcirebis mxriv, is aiti specialisti, romelic emsaxureba kompiuters, sakmaod nakleb dros xarjavs licenzirebuli programebis arsebobis SemTxvevaSi. garda amisa, unda icodnen rom mekobruli programuli uzrunvelyofis SemTxvevaSi, isini mudam safrTxis winaSe dganan, mTavari argumenti mainc aris daculoba. garda amisa, SesaZloa erT mSvenier dRes yvelaferi dakargon. licenzirebuli programebis gamoyenebis SemTxvevaSi daculia Tqveni kompiuteri, zogavT dros, radgan aRar gWirdebaT dausruleblad xelaxla instalireba, Tqven RebulobT yvela siaxles, rac modis vindousze. mxolod sainformacio kampaniebiT da aseTi midgomebiT, SesaZloa daicvan sakuTari uflebebi kompiuteruli programebis mwarmoebelma kompaniebma, anu amisTvis aucilebelia jer sazogadoeba iyos momzamdebuli, xolo Semdeg arCevans Tavad moxmarebeli gaakeTebs. - mTavari problema mianc is aris, rom mwarmoebeli kompaniebi bazarze Riad ar arian warmodgenili, anu momxarebelma ar icis, sad SeiZinos licenzirebuli programebi da vis mimarTos? - mTel msoflioSi strategia aseTia - Tavad savaWros qselebi axdnen licenzirebuli programebis popularizacias. es maT interesSic Sedis. amitom, saamisod unda gaimarTos sainformacio kampaniebi. momxmarebeli darwmunebulia, rom yvela programa aucileblad unda moyvebodes kompiuters da mis TviTRirebulebaSi unda Sediodes, arc kiTxulobs, lizenzirebulia Tu ara esa Tu is programa. sazogadoebaSi ar aris informacia licenzirebuli programebis upiratesobis Sesaxeb. momxmarebeli ar unda yidulobdes kompiuters Tu is uzrunvelyofili ar aris licenzirebuli produqciiT. - rogoria saxelmwifos neba? - am mxriv mTavrobis mxardaWera arsebobs Sesabamisi kanonmdeblobis saxiT. Tumca jerjerobiT ar xorciledeba intensiuri aRsruleba. albaT, dro gvWirdeba, rom daiwyos am kanonis moTxovnebis Sesruleba. momxmarebelma ki unda gaiTavisos roca is aralicenzirebuls yidulobs da ar ixdis Sesabamis sargebels arRvevs kanonmdeblobas. Tumca, minda avRniSno rom saqarTvelos bazari nel-nela emzadeba licenzirebisTvis. laparakia msoflioSi aRiarebul standartebze, amitom maTi arqona xels uSlis qvyenaSi am segmentis ganviTarebas. amitom am etapze, laparakia mxolod saxelmwifosa da msxvilma biznesorganizaciebze, romlebmac unda moaxdinon licenzirebul produqtebze gadasvla. meore etapze ukve SeiZleba sacalo seqtorze saubaric.
Besides the fact that software is an intellectual property and is law protected, there are lots of benefits that come with license. Users must understand and see additional value; For example when purchasing the license, user gets technical support, latest updates, legal software operates faster by 30%, is secure and protected from malware and spyware that usually comes with pirate software. It's even more important for corporate users. Companies can cut operational and administrative cost; relocate IT human resources on more important projects than re-installment and maintenance of pirate software and furthermore raise system security level as systems build on pirate software are far more vulnerable and fatal results may occur. Information campaigns and educational activities is a smart way for vendors to protect their intellectual property rights. Through intensive supply of information, vendors can raise awareness and prepare society for further cooperation. Not many vendors have representation in Georgia and very often users are not aware of sales points. Does this also counts, what do you think? As world practice shows, soft and computers are equally distributed by retail pc store. In Georgia, when a user is about to purchase a pc, it is perceived that soft will be installed on that machine, but nobody is interested in licenses. Very rarely, one can find soft on the shelves in stores. Soft and hard must be of equal interest for customer; retailers have to promote this and must not sell PCs with illegal software, What are governmental measures concerning this issue? In Georgia, there's a law protecting intellectual property; however no agency monitors the enforcement. I hope government will have this initiative soon and intellectual property violation will be deprived gradually. On the other hand, users must accept the fact that using illegal software means breaking the law. IPR protection is number one requirement for integration with Europe, without these standards Georgia can't develop. The legalization process has already started in few companies and governmental agencies and situation on retail market will be improving.
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Aleksandrs Frolovs of DPA: Forming professionals out of specialists is possible through high-level education and training.
DPA, international IT Company in Eastern and Central Europe entered Georgia last year in May 2011. As gold partner of Microsoft, DPA started establishing itself on the growing market of information technologies by implementing distinguished and ambitious plans. What is the advantage of the IT sphere in Georgia, what kind of services are available for customers, which IT solutions are Georgian companies interested in? The Chief Consultant of DPA's infrastructural solutions Aleksandrs Frolovs explains these issues. Q: Your visit to Tbilisi followed the contract between one of Georgia's leading banks and DPA. What services did you offer them? A: The bank took interest in our service, mostly the introduction of the complex system of functional monitoring of IT infrastructure. This will enable us to unite all the network machinery, programs and services into one system and create a unified picture of the operational infrastructure. Other large companies in Georgia are interested in similar projects as well. They also need qualified and complex systems of evaluation and monitoring. At this stage Georgian companies are using only basic systems of monitoring. You will agree that the installation of software and the introduction of the network system is not enough for a welloperational IT infrastructure of a company. It is necessary to analyse what processes take place between the parts any time of any day. For business it is very important to know precisely what is happening with regards to their software, services and networks. Monitoring of the system and the audit of information technologies is very useful, as through this it is possible to detect weak points; and by removing the faults and problems, it saves the time of the personnel.
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IT gadawyvetebis ra mimarTulebebiT arian dainteresebuli qarTuli kompaniebi? - moTxovna mravaferovania da gansxvavdeba sirTulis xarisxis mixedviT. Tavazobs adgilobriv bazars kompleqsur IT momsaxurebas. Cvens kompanias gaaCnia rTul infrastruqturul proeqtebze muSaobis sakmaod didi gamocdileba. gvexmareba isic, rom Cven ukve vsaqmianobT belarussa da ukrainis bazrebze, 2011 wels ki analogiuri proeqtebiT ukve Tavi davimkvidreT qarTul bazarzec. yvelaze moTxovnadi produqti am etapze IT auditia. ras moicavs IT auditi? - servisi gansxvavebulia kompaniebis moTxovnebis mixedviT. auditis specifikisa da procedurebis SerCeva xdeba kompaniis xelmZRvanelobasTan SeTanxmebiTa da saWiroebis Sesabamisad. Cven vmuSaobT ISO standartebis Sesabamisad da viTvaliswinebT wamyvani IT kompaniebis, maT Soris, Microsoftis rekomendaciebs. servisebSi Sedis usafrTxoebisa da IT infraqtruqturis auditic. usafrTxoebis auditis mizania usafrTxoebis riskebis Sefaseba, romelic SeiZleba idges nebismieri biznesis winaSe. am procesebs Cveni eqspertebi axorcieleben. auditis procesi aseve gulisxmobs interviuebs ZiriTad personalTan, susti mxareebis Sefasebebs, usafrTxoebis arsebuli politikisa da marTvis identifikacias da IT aqtivebis eqspertizas. xSir SemTxvevaSi Cveni specialistebi, auditorebi eyrdnobian auditis Sesrulebis teqnologiur instrumentebs. zogadad, usafrTxoebis auditi mimarTulia dacvis sistemebis gamarTuli muSaobis uzrunvelsayofad. imisaTvis, rom ganvsazRvroT saukeTeso produqtebi damkveTis usafrTxoebis uzrunvelyofis procedurebis Sesasruleblad, aucilebelia arsebuli situaciis Tanmimdevruli analizi. infrasturuqturis auditi ZiriTadad konsultaciis saxisaa. aucilebelia Sefasdes kompaniaSi arsebuli teqnologiebisa da produqtebis usafrTxoeba da legaluroba manamde, vidre axal sainformacio teqnologiebs SeiZenen. mxolod am procedurebis gavlis Semdeg, Cven mzad varT nebismieri organizaciis IT strategiis Sesaqmnelad da yvela saxis programul uzrunvelyofasTan dakavSirebul sakiTxebze konsultaciebisTvis. - Tqven aRmosavleT evropis ramdenime qveynis bazarze muSaobT. ra gansxvavebebia am bazrebs Soris? - gansxvavebebi garkveulwilad bazrebis ganviTarebis sawyis etapzea. Semdeg ukve bazrebi met-naklebad Tanabrad viTardeba. Tavdapirvelad qarTul bazarze ZiriTadi moTxovna mza produqtebze iyo. Tumca es midgoma nelnela icvleba, rogorc saerTaSoriso praqtikaSia miRebuli: imisaTvis raTa IT proeqti iyos warmatebuli, aucilebelia igi iTvaliswinebdes auditis, analizisa da ganviTarebis fazebs.
Q: Which direction of IT solutions are Georgian companies interested in? A: The demand is diverse and differs with the quality of difficulty. DPA is offering complex IT services to the local market. Our company has a lot of experience working on complicated infrastructure projects. It also helps that we are working on the markets of Belarus and Ukraine and in 2011 we established ourselves with similar projects on the Georgian market. The most demanded product on this stage is the IT audit. Q: What does the IT audit comprise? A: The service differs from company to company. Specifics and procedures of audit are selected in accordance with the authorities of the company and the company's needs. We are working according to ISO standards and we take into consideration recommendations of leading IT companies, including Microsoft. The services include security and IT infrastructure audits as well. The aim of the security audit is to estimate security risks potentially threatening any business. Our experts are making the processes work. The audit process also includes interviews with key personnel, the evaluation of weaknesses, the identification of the current security policy and the management and expertise of IT activities. Our specialists often rely on technological instruments of the audit. Generally, the security audit is directed at ensuring unhindered operation of protection systems. In order to define the best products for implementing security assurance procedures for the customers, it is necessary to conduct consistent analysis of the current situation. The infrastructure audit is mostly a consultation. It is necessary to evaluate the security and lawfulness of technologies and products in the company before they purchase new information technologies. Only after going through the procedures, are we ready to develop the IT strategy for any organization and provide consultations on all software related issues. Q: You are working on the markets of several European countries? What are the differences between the markets? A: The differences on the markets are mostly at the initial stages. Afterwards, the markets develop more or less equally. At first, the major demand of the Georgian market was ready products. However, the approach is changing gradually, similar to international practice. In order for an IT project to be successful, it should take into consideration phases of the audit, analysis and development. Q: How important is the development of university education in the IT sphere in Georgia and what is the situation in Latvia in this regard?
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- ramdenad mniSvnelovania IT sferoSi sauniversiteto ganaTlebis ganviTareba saqarTveloSi da ra situaciaa am mxriv latviaSi? - saqarTveloSi IT maRal donezea, gansakuTrebiT es SeimCneva sabanko sferoSi. Tumca, mogexsenebaT, zogadad kvalificiuri kadris deficitia. analogiuri problemaa belorussa da ukraniaSic da Tqven warmoidgineT, latviaSic. amitom kvalificiuri kadris aRzrda unda iwyebodes universitetidan, mxolod kursebi da seminarebi ar aris sakmarisi. specialists unda gaaCndes sabaziso codna. amisTvis ki yvelaze mniSvnelovania saqmeSi xelisufleba da kerZo biznesi CaerTos da specializebuli teqnologiuri universitetebisa Tu fakultetebis Seqmnas Seuwyos xeli. kargi magaliTi gvaqvs latviis saxiT, sadac universitetis studentebs, romlebic IT mimarTulebiT swavloben, sakmaod soliduri sti pendia aqvT kerZo seqtorisgan. ramdenime warCinebul students yovelwliurad afinansebs. studentebi universitetis damTavrebis Semdeg gadian praqtikas Sesabamis kompaniebSi, maT ukve gaaCniaT sabaziso codna da sWirdebaT gamocdileba. vfiqrob, analogiuri midgoma saqarTveloSic gaamarTlebs. - ramdenad gamarTlda Tqveni prognoozebi qarTul IT bazarze Semosvlis Semdeg? - qarTuli IT bazris mimzidveloba CvenTvis cnobili iyo da sakmarisi informaciac gvqonda saqarTveloSi mimdinare procesebsa Tu potenciur konkurentebze. aq sakmaod didi konkurenciaa, rac realurad sainteresos xdis DPA-s muSaobas. garda amisa, sainformacio teqnologiebis qarTuli bazari sxva qveynebTan SedarebiT sakmaod ganviTrebulia. IT mimarTuleba saqarTveloSi sakmaod maRal donezea da Sesabamisad, Cveni kmayofili varT DPAs saqarTveloSi moRvaweobiT.
A: In Georgia the IT sphere is on quite a high level. It is particularly noticed in the banking sector. However, generally there is a deficit of qualified personnel. Belarus and Ukraine have the same problem, even Latvia. This is why the process of developing qualified personnel should start from university. Only courses and seminars are not enough. Specialists should have basic knowledge. And the most important for this is the involvement of the government and private businesses in order to support the establishment of specialized technological universities and departments. We have a good example of Latvia where university students of information technologies have decent stipends from the private sector. The DPA is funding several successful students annually. After graduating the university, the students have internships in the companies; they have basic knowledge and need experience. I think a similar approach will work in Georgia as well. Q: To what extent did your prognosis prove right after you entered the Georgian IT market? A: We were aware of the attractiveness of the Georgian IT market and we had enough information on the processes and potential rivals. The competition here is quite high, which makes the work of DPA very interesting. Moreover, the market of information technologies is quite developed compared to other countries. The IT direction in Georgia is on quite a high level; therefore, we are happy with our work in Georgia.
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DPA Mediseminar
March 31, DPA Media seminar on "Intellectual Property Rights and Internet" and "IT infrastructure for Small and Medium Business
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