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PROJECT ON HOTEL RESERVATION Subject : Software Engineering Submitted To : Sir Waris Submitted By: Mehreen Ishaq(5821) Mariam Naz(5822)

Attiya Zia(5818) (MCS-III)

Hotel Management System


INTRODUCTION:
Hotel reservation system plays a great role and has a potential effect on day to day performance measures, this type of system have highly evolved from decades due to high demand for their use, effective and efficiency in any given institutions. Due to the rapid change of technology the use of such system has become a necessity to any given high learning institution for better performance and be used with quite a large number of users at the same time but it can save time, resources and creates awareness of the evolving technology.

SCOPE:
The main goal is to develop a Hotel reservation system to replace the paper based Hotel reservation and online booking.

OBJECTIVE: To ease staff and admin with facilities for reservation process. To enable sharing of ideas, harmonize and provide timely useful information on how best to
enhance performance. To ease decision making, save time and resources and utilize opportunities of new technology.

PROBLEM STATEMENT:
The hotel was dealing with a lot of data stored in registers. Manual dependency slowed the work. Frequent errors in calculations of bills. Stock updating of food material i.e. Grocery & Equipments. According to the demand was prone to errors. Improper guidance to the customers. Complaints by customer regarding services. Dificulties in Online Booking.

PROPOSED SYSTEM PLAN: This System will provide the information related to the, Customer Rooms and Table availability Staff members of various departments. It will provide security so that only the authenticated users will be able to acess data.

It Will Store the Detailed RecordsRelated To Purchase Order of Grocery Stock and OtherMachinery . Equipments Salary of Staffs Monthly and Annual Reports It Will Also Provide To Add, Modify,Delete, Search And View The Records

ACTIVIY DIAGRAM

Select Food Item

Place Order

Process order

Delivery

Appends invoice

Send invoice

Payment

Report to Management

Close order

ENTITY RELATIONSHIP DIAGRAM(ERD)

Menu Room Manages Request Room Service

Generate Room Service Bills

Room Service Bills

Reserves

Room

Generate Room Bill

Guests Bills

Customer Generate Phone Bills Is Booked On Phone Bills

Calendar days

USE CASE DIAGRAM

Customer

Enquiry And Registration Places Order

Kitchen

Process Order Delivery Order

Reception

Prepare Invoice

Accountant

Maintains Salary and transaction Details Prepares Balance Sheet

Management

Payment Reports

SEQUENCE DIAGRAM

:PURCHASE DEPARTMENT

:RECEPTION

:ACCOUNTANT

:MANAGEMENT

Bill Details

Queries

Queries

Invoice Purchase Details Annual Report

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