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Front cover IBM Tivoli Web Access for Information Management Move your help desk to the

Front cover

Front cover IBM Tivoli Web Access for Information Management Move your help desk to the Web

IBM Tivoli Web Access for Information Management

cover IBM Tivoli Web Access for Information Management Move your help desk to the Web Don

Move your help desk to the Web

Don Miller Mimi Michelet Michael Bacon Maryann Goldman Rollin Hippler Pete Louis Tom Shultz
Don Miller
Mimi Michelet
Michael Bacon
Maryann Goldman
Rollin Hippler
Pete Louis
Tom Shultz
Maryann Goldman Rollin Hippler Pete Louis Tom Shultz Get tips for installing Web Access Learn about

Get tips for installing Web Access

Hippler Pete Louis Tom Shultz Get tips for installing Web Access Learn about the HTML generator

Learn about the HTML generator

ibm.com/redbooks

Hippler Pete Louis Tom Shultz Get tips for installing Web Access Learn about the HTML generator
Hippler Pete Louis Tom Shultz Get tips for installing Web Access Learn about the HTML generator
International Technical Support Organization IBM Tivoli Web Access for Information Management April 2003 SG24-6823-00

International Technical Support Organization

IBM Tivoli Web Access for Information Management

April 2003

SG24-6823-00

Note: Before using this information and the product it supports, read the information in “Notices” on page vii.

First Edition (April 2003)

This edition applies to Release 1 of IBM Tivoli Web Access for Information Management (product number

5698-WAI).

© Copyright International Business Machines Corporation 2003. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

 

Notices

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. vii

Trademarks

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viii

Preface

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ix

The team that wrote this

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Notice .

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Become a published author

 

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Comments

 

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xiii

Part

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Basics

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1

 

Chapter 1.

Overview

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1.1

Data flow

 

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1.1.1

The details

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Chapter 2.

 

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2.1 Planning

 

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2.1.1 Hardware and software prerequisites

 

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2.1.2 Check for record identifier

 

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2.1.3 Ensure that the HTTP Sever is installed and

 

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2.2 Performing the SMP/E installation

 

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2.2.1

Installation reference table

 

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2.3 Customizing your Information Management installation

 

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2.3.1 Update your session member .

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2.3.2 Update your BLX-SP parameters

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2.3.3 Update your IBM

panels

 

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2.3.4 Load the sample records into your data

 

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2.3.5 Load the data model records into your DMRDB session

 

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2.3.6 Create static data views from the data model records

 

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2.3.7 Verify your Information Management customizations

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2.3.8 Set

up e-mail

 

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2.3.9 Configure your HTTP Server for Web Access

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2.3.10 Update your BLQPARMS file

 

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2.3.11 Start the HTTP Server

 

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2.3.12 Verify your Web Access installation

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2.3.13 Generate HTML

 

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Chapter 3. Enabling your community

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27

3.1

Assigning privilege class users and roles

 

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Part

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Customization

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31

 

Chapter 4.

 

Implementing a Web solution using Web Access

 

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4.1 Data model record overview

 

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34

4.2 BLQPARMS definitions needed to support a record type

 

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4.3 Business logic

 

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37

4.3.1 Predisplay user

 

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38

4.3.2 Validation user exit

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38

4.3.3 Post-file update and create user

 

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4.3.4 TSXs and TSPs used by business logic

 

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JavaScript

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39

4.3.6 The home

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40

Chapter 5.

5.1 Getting

Building a customized Web application .

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5.2 Data model and HTML considerations

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5.2.1 Date format and universal time

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5.2.2 Special processing s-words and table

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5.2.3 Audit information

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46

5.3

Integrating business logic into your

47

5.3.1 REXX global variables

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48

5.3.2 BLQUEXIT

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54

Chapter 6.

Generating user application HTML

63

6.1 The HTML

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64

6.2 Auto Build specifics

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70

Chapter 7.

Converting a 3270

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71

7.1 Panel

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73

7.1.1

Standard tasks

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75

7.2 Fields and groups

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78

Chapter 8.

Using existing privilege class records

83

Chapter 9.

Using shadow s-words and data attribute records

 

91

9.1 Shadow s-words in Web

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92

9.2 Status shadow s-words and data attribute records

93

9.2.1 The BLQPARMS file

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