1. What is the size (in employees) of the enterprise you represent?

Q1
18 16 14 12 10 8 6 4 2 0 1-50 50-1.000 1.000-10.000 10.000-50.000 >50.000

2. Select the industry of your organization

Q2
16 14 12 10 8 6 4 2 0

3. Whats approximately the size (in employees) of your IT department within your organization?

Q3
20 18 16 14 12 10 8 6 4 2 0 1-50 50-100 100-1.000 1.000-5.000 >5.000

4. Do you believe the overall IT budget will increase or decrease in the upcoming three years?

Q4
4% 10% 23% Increases with less than 5% per year Increases with more than 5% per year Stays the same 29% Decreases with less than 5% per year 34% Decreases with more than 5% per year

5. Outsourcing is the commissioning of a third party (or a number of third parties) to manage a client organizations IT assets, people and/ or activities (or part thereof) to required results.

Q5

33%

Yes No 67%

6. Which types of IT services/ processes did your organization outsource?

Q6
30 25 20 15 10 5 0 System infrastructur services Application infrastructure services Application services Information services Business process services Ecosystem management and security services

7. What are the major strategic choices or motivations which have lead to this outsourcing practices (on a five point-scale from strongly disagree to strongly agree)?
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Q7

Strongly agree Agree Neutral Disagree Srongly disagree

8. Cloud Computing refers to both the applications delivered as services over the Internet and the hardware and systems software in the datacenters that provide those services. Which stage of cloud computing maturity reflects the best to your organization?

Q8
18 16 14 12 10 8 6 4 2 0 Already implemented Busy implementing Considering Embedded in IS Evaluated and Never implementing strategy not considered investigated the as adding value potential

9. Which of the following do you believe about cloud computing in general?

Q9
The benefits achieved with cloud computing outweigh the risks The risks of cloud computing outweigh the benefits 52% The risks and benefits of cloud computing are appropriately balanced

35%

13%

10. Cloud infrastructure services or "Infrastructure as a Service (IaaS)" delivers computer infrastructure, typically a platform virtualization environment as a service. Cloud platform services or "Platform as a Service (PaaS)" deliver a computing platform and/or solution stack as a service. Cloud application services or "Software as a Service (SaaS)" deliver software as a service over the Internet. Which layer of the Cloud would you be most likely to approach in the near future (upcoming three years)? Choose one of these categories.

Q10

27%

IaaS PaaS

63%

10%

SaaS

11. What would be the major incentives to outsource IT capabilities into a Cloud environment regarding IaaS (on a five point-scale of not at all important to extremely important)?

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% No need for upfront capital investment Utility model Flexibility Higher Improved Ease of use availability reliability Extremely important Very important Moderately important Slightly important Not at all important

Q11

12. What would be the major incentives to outsource IT capabilities into a Cloud environment regarding PaaS (on a five point-scale of not at all important to extremely important)?

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% No need for upfront capital investment Utility model Flexibility Higher Improved Ease of use availability reliability Extremely important Very important Moderately important Slightly important Not at all important

Q12

13. What would be the major incentives to outsource IT capabilities into a Cloud environment regarding SaaS (on a five point-scale of not at all important to extremely important)?
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% No need for upfront capital investment Utility model Flexibility Higher Improved Ease of use availability reliability Extremely important Very important Moderately important Slightly important Not at all important

Q13

14. When a Cloud is made available in a pay-as-you-go manner to the public, this is called a Public Cloud. The term Private Cloud refers to internal datacenters of a business or other organization that are not made available to the public. Which deployment model (public, private or hybrid) of IaaS would you use?

Q14
23%

27%

Public Private Hybrid

50%

15. When a Cloud is made available in a pay-as-you-go manner to the public, this is called a Public Cloud. The term Private Cloud refers to internal datacenters of a business or other organization that are not made available to the public. Which deployment model (public, private or hybrid) of PaaS would you use?

Q15
21%

33%

Public Private Hybrid

46%

16. When a Cloud is made available in a pay-as-you-go manner to the public, this is called a Public Cloud. The term Private Cloud refers to internal datacenters of a business or other organization that are not made available to the public. Which deployment model (public, private or hybrid) of SaaS would you use?

Q16
21% 50% 29%

Public Private Hybrid

17. What are your main concerns in your approach to IaaS? (on a five point-scale from strongly disagree to scale strongly agree)
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Srongly disagree

Disagree

Neutral

Agree

Strongly agree

18. What are your main concerns in your approach to PaaS? (on a five point-scale from strongly disagree to strongly agree)
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Q18

Srongly disagree

Disagree

Neutral

Agree

Strongly agree

19. What are your main concerns in your approach to SaaS? (on a five point-scale from strongly disagree to strongly agree)
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Q19

Srongly disagree

Disagree

Neutral

Agree

Strongly agree