Course Outline
October 2008 Pre- Masters Programme leading to Master of Business Administration
01/06/2012
Assignment Deadline
16th December, 2008.
Course Administrator: Jessica Aitken E-mail: jessica.aitken@lsclondon.co.uk
Contents
Managerial Communication 3
Subject Outline Lecture Sequence Assignment
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recognise cultural variations in communication styles and have recognised the growing importance of this, adopt a contemporary view of organisations and be able to identify communication styles and practices which usually accompany various managerial approaches and technique,; undertake public communication and use relevant public communication strategies and tactics, understand what constitutes ethical communication practice. Indicative Content The module begins with an analysis of the theory that underpins modern studies of human communication. Through an examination of various models, the students will become familiar with the variables operating in any communication transaction, improving their ability to identify the causes of communication effectiveness - and of communication breakdown. These insights are implemented through a focus on the receptive communication processes; listening and reading. This will lead to some implications for learning in general, and assignment and examination preparation in particular. Prior to the productive communication processes (speaking and writing), students consider mental processes which, when mastered, give soundly-based authority to their arguments. Then, since much of communication has a persuasive intent, they will examine the ways communication receivers process information. Students will practise some of these research-based techniques that lead to clearer, more concise and correct written communication in all contexts. Their refined skills will be given a business communication focus as they prepare memos, letters and faxes, reports, submissions and brochures. Most of workplace communication is oral, i.e. giving directions, offering suggestions, making recommendations and assisting others to solve problems. So, students shall look at effective oral communication in a variety of workplace contexts: leading a discussion or formal meetings and managing a conversation. The last section of the subject deals with organisational communication.
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Delivery A variety of teaching approaches is used, including lectures, seminars, role plays, presentations, teamwork and extensive use of the Internet for guided research. Notional Student Workload Lectures Seminars Group work Directed Learning Independent Learning 36 hours 12 hours 16 hours 24 hours 30 hours
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Assessment The formal assessment of this module will be conducted through an assignment, a closed book examination. Assignment 20% Group presentation 10% Closed book examination 70% The closed book examination will be of two hours ` duration
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Indicative Reading List Core text Guffey, ME (2005) Business Communication South-Western Educational th Publishing, 5 edn Recommended text Adler, RB (2006) Communicating at Work McGraw-Hill Humanities/Social Sciences/Languages,8th edn
Recommended Additional Reading: Laborde GZ (1998) Influencing with Integrity: Management Skills for Communication and Negotiation Crown House Publishing Cooper C and Theobald, T (2004) Shut Up and Listen!: The Truth About How to Communicate at Work Kogan Page
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Lecture Sequence Lecture 1. Topics Perspectives of Communication Your own Communication Skills Communicating with others Intrapersonal Considerations Revision Communicating in smaller groups and larger assemblies Public Speaking and Extempore Speeches Assignment Focus Corporate and Business Presentations Group Discussions and its moderation
Module Title: Accounting and Decision Making Techniques Module Leader : S. Palan
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1. Module 9. Functional Writing Techniques Description: This module is Handling everyday writing tasks 10. designed to Report Writing provide all Communicating within and beyond the Organisation business 11. students with an overview of 12. Persuasive Communication how accounting data is used in 13. Interviews making business 14. Cross Cultural Communication decisions. The subject covers a 15. Ethical Issues in Communication broad range of topics including 16. Technology in Communication the regulatory framework of 17. Revision and Feedback accounting, preparation and 18. Revision and Feedback analysis of financial statements, investment analysis and ethics in accounting. It provides students with basic skills, knowledge and attitudes that enable them to process financial data, to analyse and interpret accounting reports, and to present the results within an ethical framework, to financial decision makers.
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The purpose of this module is also to develop the students ability to use mathematics and statistics to solve business problems. The module provides a firm foundation in statistics and commonly used quantitative methods, which will prove useful in helping students to understand and appreciate other modules in our diploma and advanced diploma in Business and Management. 2. Learning Outcomes: Upon successful completion of this module students will be able to: identify the role of accounting in society recognise that accounting is subject to a regulatory framework and appreciate how globalisation is impacting on accounting regulations utilise the general journal and general ledger to demonstrate double-entry accounting analyse financial transactions using the accounting equation prepare, analyse and interpret financial accounting reports employ ethics in accounting decision making employ problem based learning interpret data and reports understand statistical data analysis and some of the models used in business decision-making; appreciate different types of decision-making environments; identify the appropriate mathematical and statistical formulations for handling a range of business based problems; use computers to summarise, analyse and present data meaningfully. Indicative Content Role of accounting in society: nature and use of accounting information in decision making, social and regulatory framework. Definition of key accounting terms. The general journal and general ledger as recording tools. The double entry rule and its application to the accounting (and expanded accounting) equation. The chart of accounts and a trial balance. Accounting information systems and how they work. Adjusting, closing and reversing entries. Internal controls, managing cash and ethical decision-making. Cash flow statements; use of cash by a business; direct method. Calculating and reporting values of property, plant equipment and intangible assets. Alternative profit plans using cost-volume-profit analysis. Manufacturing statements and record basic costing flows in T-accounts. Cost flows, and prepare general ledger entries for simple jobs; process costing examples. Introduction to statistics: collection of data, survey, coverage, pilot, analysis, interpretation and presentation, questionnaire design, sampling methods (random, non-random).
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Presentation of data: class limits, histograms, polygon, frequency curve and distribution, Bar and Pie charts, graphs (scatter, line, time, Break-even Z charts, Lorenz curves) Theory of probability: permutations and combinations; Decision Trees; binominal, Poisson and normal distributions; estimation; hypothesis testing: Queuing theory: methods of measuring queues; methods of reducing queues; application of queuing theory Linear programming: formulation of problems; solution of problems; dual values; sensitivity analysis. Critical path analysis: collection of data; interpretation; controlling projects; benefits and limitations.
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Delivery A variety of teaching approaches is used, including lectures, seminars, case analysis, teamwork and extensive use of the Internet for guided research. Notional Student Workload Lectures Seminars Group work Directed Learning Independent Learning Formal Assessment Total 36 hours 12 hours 12 hours 24 hours 34 hours 2 hours 120 hours
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Assessment The formal assessment of this module will be conducted through an assignment and a closed book examination. Assignment 30% Closed book examination 70%
6. Indicative Reading List Core Texts: Dyson, J.R. (2007) Accounting for Non-Accounting Students, (7th edn), FT Prentice Hall Curvin J. and Slater R. (2007) Quantitative Methods for Business Decisions, (6th edn), Thomson Learning. Horngren, C.T., Harrison, W.T., Bamber, L.S., Best, P.J., Fraser, D.J. & Willett, R., (2006) Accounting, Prentice-Hall Recommended Additional Reading: Lucey T (2007) Quantitative Techniques Thomson Learning
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Elliott, Barry and Elliot, Jamies (2008) Financial Accounting and Reporting, 12th edn, Prentice Hall Horngren, Charles and Sundern, Garry (2008) Introduction to Management Accounting, 14th edn, Prentice Hall Wood, Frank and Sangster, Alan (2008) Business Accounting 1 , 11th edn, Prentice Hall Wood, Frank and Sangster, Alan (2008) Business Accounting 2 , 10th edn, Prentice Hall Horngren, Charles and Datar, Shkant, (2008) Cost Accounting: A Managerial Approach, 13th edn, Pearson Education
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Lecture Sequence Lecture 1. 2. 3. 4. 5. Topics Role of Accounting in society Introduction to Accounting Information Systems: Recording of Business Transactions General Journal and General Ledger Revision Measuring Business Profit: The Adjusting Process
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Closing Entries, Reversing Entries and Financial Analysis Accounting for Retailing Operations, Internal Controls and Making Ethical Judgements Assignment Focus The Statement of Cash Flows and its Relationship with the Statement of Financial Performance and Statement of Financial Position Accounts Receivable and Bills Receivable, Accounting for Inventory, Accounting for NonCurrent Assets and Intangibles Manufacturing Statement, Master Budget, CostVolume-Profit Analysis Introduction to statistics and Probability Regression, Correlation and Queuing Linear Programming Critical Path Analysis Revision Revision
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Module Title: Management Theories and Practice Module Leaders: Rajendra Kumar/Dr Peter McGee/Mervyn Sookun
1. Module Description: This module examines fundamental management theories and traditional managerial responsibilities in formal and informal organisational structures. Planning, organising, directing, controlling and staffing are explored. The module presents a thorough and systematic coverage of management theory and practice. It focuses on the basic roles, skills and functions of management, with special attention to managerial responsibility for the effective and efficient achievement of goals. Special attention is given to social responsibility, managerial ethics, and the importance of multi-national organisations. This module also aims to introduce students to the history of reflections on ethics in the Western business world. It also focuses on providing students with a workable model of ethical decision making, helping them to practice as a professional or businessperson in an ethically responsible manner. 2. Learning Outcomes: Upon successful completion of this module students will be able to : understand fundamental concepts and principles of management, including the basic roles, skills, and functions of management; discuss the historical development, theoretical aspects and practice application of managerial process; describe the interactions between the environment, technology, human resources, and organisations in order to achieve high performance; explain the ethical dilemmas faced by managers and the social responsibilities of businesses. explain the components and complexities of an organisation's culture and its impact on the manager. list the elements and steps in the rational decision making process and discuss decision making, including group decision making, as it currently is practiced, identifying the constraints that exist. understand the strategic management process. understand the nature of change in the organisation. discuss the various theories of motivation and develop useful guidelines in motivating employees. 12
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evaluate the alternative leadership styles and make a decision regarding their appropriate use. comment independently on the writings of the Western tradition on moral philosophy address a selection of common ethical dilemmas arising in business and professional life identify and respond to discrimination in the workplace describe the links between ethics and political economy understand and improve the ethical climate in their present or future place of work.
3. Indicative Content Managers and managing The evolution of management theory The environment of management. The global environment. Ethics, social responsibility, and diversity. The Manager as a decision maker, planner and strategist Management Organisational Structure Organisational Control and Culture Motivation and Leadership. Groups and teams Organisational conflict, negotiation, politics, and change Managing information systems and technologies The Management of innovation, product development, and entrepreneurship. History of ethical theories and concepts Ethics, morality and globalisation Social responsibility and social justice Environmental issues 4. Delivery A variety of teaching approaches is used, including lectures, seminars, case analysis, teamwork and extensive student self-managed research. Notional Student Workload Lectures Seminars Group work Laboratory Work Directed Learning Independent Learning Formal Assessment Total 36 hours 12 hours 12 hours 10 hours 20 hours 28 hours 2 hours 120 hours
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5. Assessment The formal assessment of this module will be conducted through one assignment and a closed book examination. Assignment Closed book examination 30% 70%
The closed book examination will be of two hours duration. 6. Concise Indicative Reading List Buelens, Van den Broeck and Vanderheyden (2006) Organizational Behaviour (6th edn) McGraw-Hill. Mullins, L. J. (2007) Essentials of Organisational Behaviour. Financial Times Press Nieto, M.L. (2006) An Introduction To Human Resource Management: An Integrated Approach. Basingstoke. Mcmillan Palgrave.
Recommended Additional Reading: Bowie N.E. (ed) (2001) The Blackwell Guide to Business Ethics (Philosophy Guides) Blackwell Publishers Fitzsimmons, J. A & Fitzsimmons, M. J. (2007) Service Management: Operations Strategy, Information Technology ( 6thEd) Singapore: McGraw Hill International Edition Kennedy, C. (2007) Guide To The Management Gurus. (5th edn) Randon House Business Books. Kotler, Philip. (2006) Marketing Management (12th edn), Prentice-Hall, Saddle River, NJ. Robbinsd, Stiphen and Decenzo, D. (2008) Fundamentals of Management: Essential Concepts and Applications, 6th edn, Prentice hall
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Lecture Sequence
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Lecture
Topics Management For the Twenty-first Century Part 1 and 2 Readings: Kennedy (2007) Nieto Chap 1 Managing Team Effectively Readings: Buelens et al chs 9, 10, Mullins (2007) ch 8, 9, 10 Nieto Chap 3 Revision Organisation Structure and Design Organisation Change and Innovation Readings: Nieto Chap 1 & 2 Readings: Mullins (2007) Part 2 Nieto Chap 4 Assignment workshop and student tutorials
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Managing Human Resources Managing Individuals and the Diversified workforce Readings: Nieto Chap 4 Readings: Nieto chap 6 Motivating Employee Performance Leadership Readings:Nieto Chap 10 Readings: Buelens et al. (2005) op cit ch 11 Buchanan & Huczynski (2007) ch 21 Mullins (2007) ch 10 Communication In Organisations Reading: Nieto Chap 12 Assignment workshop and student tutorials Employee Development Reading: Nieto Chap 9 Contemporary Social Responsibility & Business Ethics Reading: Nieto Chap 13 The workplace: Work Life Balance issues in the Twenty-first Century 15
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Reading: Nieto Chap 4 Understanding Managers and Management Readings: Buelens et al (2006)chs 1, 2 Mullins (2007) chs 11, 12, 13 Marketing for the 21st Century Reading: Kotler. (2006) Ch. 1 & 2 Analysis of the Business Environment. PEST Information Management Readings: Mullins Part 2. Kotler. (2006) Ch. 9 Fitzsimmons Chap 1 Revision Revision
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Accounting Information Systems, Management Information Systems Decision Support, Executive Information Systems, Virtual Office IT Skills and Characteristics
Delivery A variety of teaching approaches is used, including lectures, seminars, case analysis, teamwork and extensive use of the Internet for guided research. Notional Student Workload Lectures Seminars Directed Learning Independent Learning Formal Assessment Total 36 hours 12 hours 30 hours 40 hours 2 hours 120 hours
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Assessment The formal assessment of this course will be conducted through one assignment and a closed book examination. Assignment 30% Closed book examination 70% The closed book examination will be of two hours duration. Concise Indicative Reading List: Core text Raymond McLeod (2007) Management Information Systems, (10 th Edn), Pearson Recommended text Laudon, Kenneth C. and. Laudon Jane P (2007) Management Information Systems: Managing the Digital Firm (10th edn), Prentice Hall OBrien, J Marakas, (2008) Management Information System New York
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Lecture Sequence for Stewart Merricks: Lecture 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Introduction Design of systems Database management Revision Data communication management Information systems Assignment Focus Strategic systems Systems thinking Learning systems Ethics in IS International issues Competitive Advantage Topics
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