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6/5/12

Getting Started: Installation & Licensing | Autodesk India Community

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Getting Started: Installation & Licensing


Installation & Licensing topics URL: http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24 Updated: 36 min 7 sec ago

How to fully uninstall Navisworks 2013?


Fri, 2012-05-25 14:55 I accidently remove Plug in Navisworks 2013 from Remove a programme in Control Panel, and then entire Navisworks 2013 has gone. When I trying to reinstall Navisworks 2013, it showinng 2013 is already there. So I have to install 2012 in case I may need it. Some one can help me with this please?

And why Autodesk software is always confuse people when people uninstall them? I dun want to reinstall my system...

Thanks all!
C ategories: Autodesk Forums, Getting Started

Unable to get licenced Mechanical 6 registered


Fri, 2012-05-25 13:44 I have raised the issue trying to register my copy of Mechanical 6. I have installed it numerous times since first purchased and had no issues. Now have issues as Autodesk has recognised that I have a legitimate licence but don't seem to be reacting to sending me an authorization code from my request code!

I would not think it was that difficult or time consuming. They say they can do it within an hour. well it has been two days now with now update or response!

Does anyone know how I can get some action as I need it for my work and do not want to run out of time on the usage before it shuts down.

In case someone at AutoDesk is reading the Case number is 07283802


C ategories: Autodesk Forums, Getting Started

Revit Architecture 2012 fails on Visual C++ 2005 SP1 install


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Fri, 2012-05-25 00:43 Hi Autodesk Support,

Getting Started: Installation & Licensing | Autodesk India Community

I have a user who we can't get Revit Architecture 2012 to install. We get an error when installing the Visual C++ redistributable.

It is very very similar to this KB article: http://usa.autodesk.com/adsk/servlet/ps/dl/item? siteID=123112&id=17570140&linkID=9338138 however there is no fix for this for Revit Architecture. Is there a fix for this that is not posted on the website?

That KB hotfix fixed it for a previous trial install of Revit.

The computer is Windows 7 32-bit SP1. We don't know what is causing this Visual C++ issue. It has worked on other computers.

Here is a list of Visual C++ redistribs on the computer:

Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (9.0.30729) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (9.0.30729.6161) Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729 (9.0.30729) Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729 (9.0.30729) Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729 (9.0.30729) Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 (9.0.30729) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (10.0.30319)

Here is the error log of the most recent install attempt

2012/5/22:15:08:20 kroyal DECO-WD-003987 === Setup started on DECO-WD-003987 by kroyal === 2012/5/22:15:08:20 kroyal DECO-WD-003987 Launch 2012/5/22:15:08:34 kroyal DECO-WD-003987 PageOpen LaunchDialog 2012/5/22:15:08:43 kroyal DECO-WD-003987 PageOpen LicenseDialog 2012/5/22:15:08:47 kroyal DECO-WD-003987 PageOpen ProductSelectionDialog2 2012/5/22:15:09:05 kroyal DECO-WD-003987 PageOpen LicenseDialog 2012/5/22:15:09:07 kroyal DECO-WD-003987 PageOpen LaunchDialog 2012/5/22:15:09:26 kroyal DECO-WD-003987 PageOpen LicenseDialog 2012/5/22:15:09:39 kroyal DECO-WD-003987 PageOpen ProductInfoDialog 2012/5/22:15:10:55 kroyal DECO-WD-003987 PageOpen ProductSelectionDialog2 2012/5/22:15:11:00 kroyal DECO-WD-003987 PageOpen FullProgressDialog 2012/5/22:15:11:01 kroyal DECO-WD-003987 Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-

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Getting Started: Installation & Licensing | Autodesk India Community


64bit\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\kroyal\AppData\Local\Temp\vcredist_x86_2005.log"" " 2012/5/22:15:11:03 kroyal DECO-WD-003987 Failed Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Installation aborted, Result=1603

Any help would be appreciated.

C ategories: Autodesk Forums, Getting Started

cannot install service pack 2 on 2010


Fri, 2012-05-25 00:06 after updating my machine to windows 7 of course we had to reinstall inventor 2010. installation went sucessfully, but after we install service pack 2, reboot and tried to open inventor we got the message as follows:

anybody khow what's going on??? installing as administrator, SP1 was installed during initial installation from the DVD. Will appreciate your help guys! thanks.

C ategories: Autodesk Forums, Getting Started

installation problem...
Thu, 2012-05-24 21:28 would someone please help me.. i'm having small problems in installing my autocad 2012... I attached a snipe file of what it looks like after instalation an a copy of my intallation log for refference....

please reply.. i need your assistance.. thanks...


C ategories: Autodesk Forums, Getting Started

AutoCAD stuck on 'checking licence'. Advice?


Thu, 2012-05-24 21:11 Hi guys,

Tried opening AutoCAD 2012 the other day and it went smoothly till 'checking licence' then it froze completely.

Went and downloaded 2013 and the same issue is happening!

After searching for similar threads by other people I tried some of the 'solutions' they advised... My UAC is set the lowest possible and I'm set as the Admin on my system/ opening as Admin also. Yet it's still the same.

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Getting Started: Installation & Licensing | Autodesk India Community

I'm running the program on Parallels if that makes any difference with a student licence. (I also tried the free trial and the same problem is happening).

I assume it's something on my end which is causing the problem but have no idea what! Any help or advice would be great as I just want to get using it for my work!

Kind Regards, Alexi


C ategories: Autodesk Forums, Getting Started

Installation Failed
Thu, 2012-05-24 19:20 Hello everybody,

I'm a big problem, I can't installed 3DS Max 2013 (French 64bits student version) on my computer!

And the error log :

2012/5/24:15:41:17 Aurlie AURELIE === Setup started on AURELIE by Aurlie === 2012/5/24:15:41:17 Aurlie AURELIE Launch 2012/5/24:15:41:18 Aurlie AURELIE PageOpen LaunchDialog 2012/5/24:15:41:19 Aurlie AURELIE PageOpen LicenseDialog 2012/5/24:15:41:22 Aurlie AURELIE PageOpen ProductInfoDialog 2012/5/24:15:41:45 Aurlie AURELIE PageOpen ProductSelectionDialog2 2012/5/24:15:43:01 Aurlie AURELIE PageOpen FullProgressDialog 2012/5/24:15:43:01 Aurlie AURELIE Installing DirectX Runtime: C:\Autodesk\Autodesk_3ds_Max_2013\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/24:15:43:40 Aurlie AURELIE Install DirectX Runtime Succeeded 2012/5/24:15:43:40 Aurlie AURELIE Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=fr-fr ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/24:15:43:48 Aurlie AURELIE Install Autodesk Material Library 2013 Succeeded 2012/5/24:15:43:48 Aurlie AURELIE Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=fr-fr ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/24:15:43:53 Aurlie AURELIE Install Autodesk Material Library 2013 - Base Image Library Succeeded 2012/5/24:15:43:53 Aurlie AURELIE Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=fr-fr ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

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Getting Started: Installation & Licensing | Autodesk India Community


2012/5/24:15:44:05 Aurlie AURELIE Install Autodesk Material Library 2013 - Medium Resolution Library Succeeded 2012/5/24:15:44:06 Aurlie AURELIE Installing Autodesk 3ds Max 2013: TRANSFORMS="C:\Users\AURLIE~1\AppData\Local\Temp\_AICC63.tmp\x64\max\3dsMax2013standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=fr-fr ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/24:15:44:15 Aurlie AURELIE Install Autodesk 3ds Max 2013 Failed Installation aborted, Result=1603 2012/5/24:15:44:22 Aurlie AURELIE Rollback Autodesk Material Library 2013 - Medium Resolution Library Succeeded 2012/5/24:15:44:32 Aurlie AURELIE Rollback Autodesk Material Library 2013 - Base Image Library Succeeded 2012/5/24:15:44:47 Aurlie AURELIE Rollback Autodesk Material Library 2013 Succeeded 2012/5/24:15:44:47 Aurlie AURELIE Rollback DirectX Runtime Failed Failure is ignored, Result=1619

But, DirectX is already installed on my computer, and C++ so!

If anyone can help me!

Thanks (& Sorry for me english, I'm french people).


C ategories: Autodesk Forums, Getting Started

use student version at school (on educational version)


Thu, 2012-05-24 13:35 Our school has bought the educationnal suite 2012. Students can install for free at home the student version version. By this way, they should be able to work at home with their projects. That's one of the reasons why we chose autodesk products. But when they tried it, we get the violation message that says that student version shall not be used on a commercial version. But educationnal version is NOT a commercial one. How should we do? Students want to be able to work at home and at school with their projects.

It seems that the projectfile opens anyway i the educational version, but many things differ in the vertices, cameras, textures (we use mainly 3dsmax).
C ategories: Autodesk Forums, Getting Started

insert Revit 2012 disc


Thu, 2012-05-24 09:51 insert Revit 2012 disc. I have downloaded the Revit 2012 version and the installation failes each time at the same spot. The installation prcedure gets stuck at item 6 out of 19 it says insert Revit 2012 disc.. I tried a lot of time but same problem.. Plz help
C ategories: Autodesk Forums, Getting Started

Installation Failure
Thu, 2012-05-24 07:53 Hello everybody,

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Getting Started: Installation & Licensing | Autodesk India Community


Whenever i try to install revit, it fails I've reinstalled several times here is my error log: 2012/5/23:21:45:57 Hrishi HRISHI-PC === Setup started on HRISHI-PC by Hrishi === 2012/5/23:21:45:57 Hrishi HRISHI-PC Launch 2012/5/23:21:45:59 Hrishi HRISHI-PC === Setup ended === 2012/5/23:22:12:16 Hrishi HRISHI-PC === Setup started on HRISHI-PC by Hrishi === 2012/5/23:22:12:16 Hrishi HRISHI-PC Launch 2012/5/23:22:12:19 Hrishi HRISHI-PC === Setup ended === 2012/5/23:22:12:17 Hrishi HRISHI-PC === Setup started on HRISHI-PC by Hrishi === 2012/5/23:22:12:17 Hrishi HRISHI-PC Launch 2012/5/23:22:12:19 Hrishi HRISHI-PC PageOpen LaunchDialog 2012/5/23:22:12:54 Hrishi HRISHI-PC PageOpen LicenseDialog 2012/5/23:22:12:57 Hrishi HRISHI-PC PageOpen ProductInfoDialog 2012/5/23:22:14:38 Hrishi HRISHI-PC PageOpen ProductSelectionDialog2 2012/5/23:22:15:26 Hrishi HRISHI-PC PageOpen FullProgressDialog 2012/5/23:22:15:26 Hrishi HRISHI-PC Installing DirectX Runtime: C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:22:15:55 Hrishi HRISHI-PC Install DirectX Runtime Succeeded 2012/5/23:22:15:55 Hrishi HRISHI-PC Installing FaroSDK: C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_3264bit\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT /NORESTART /LOG="C:\Users\Hrishi\AppData\Local\Temp\FaroSDK.log" 2012/5/23:22:15:59 Hrishi HRISHI-PC Install FaroSDK Succeeded 2012/5/23:22:16:00 Hrishi HRISHI-PC Installing Autodesk Revit Architecture 2013: TRANSFORMS="C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\x64\enus\RAC2013\RAC2013.mst;C:\Users\Hrishi\AppData\Local\Temp\_AI1AFE.tmp\x64\RAC2013\RAC2013standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Revit_Architecture_2013_English_Win_32-64bit\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:22:16:00 Hrishi HRISHI-PC Install Autodesk Revit Architecture 2013 Failed Installation aborted, Result=1618 2012/5/23:22:16:00 Hrishi HRISHI-PC Rollback FaroSDK Failed Failure is ignored, Result=1618 2012/5/23:22:16:00 Hrishi HRISHI-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1618

Any help would be appreciated. Thank you very much

C ategories: Autodesk Forums, Getting Started

Autodesk Map 2004 activation issue


Thu, 2012-05-24 06:54 Hi all, i have a problem here.i have a customer using Autodesk Map 2004 standalone version,previously the hardware broke down, they reinstall to a new pc and they need to request for activation code.after they got their activation code, the software works only for about 3 weeks or so.Then it start to request for an activation code again, with a different request code. The same process has been done again to get the activation code, but still they just work for about 3 weeks.

Can anyone help me with this, i have no idea on how to troubleshoot this.

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Getting Started: Installation & Licensing | Autodesk India Community

thanks in advance.
C ategories: Autodesk Forums, Getting Started

Download and Install Previous Revit Version


Thu, 2012-05-24 06:49 I am having trouble installing a previous version of 2011 Revit Architecture and Structure after sucessfully downloading and installing 2011 Revit MEP.

After the download when I try to install I get error warnings of corrupt files saying I should download fresh copy. When I try to install I get these error codes:

CRC failed in Revit Setup\ Revit Architecture\ x64.cab CRC failed in Revit Setup\ Architecture\ x86.cab

I have a newer version of Windows 7, when I installed the 2011 Revit MEP in compatibility with older version of window xp service pack 2. The MEP version actuallys says 2011 Revit B MEP, I do not know what the B means but do not see the same thing in the Architeture and Structure Downloads.

I downloaded the Revit Architecture a second time with the same problem.

Should I request a CD through the subsciption center? Not sure how to move forward on this.
C ategories: Autodesk Forums, Getting Started

Autocad 2011 freezes when opening


Thu, 2012-05-24 03:44 When I open CAD, the program freezes half way through initializing. I've tried deleting folders in the Registry Editor per this website: http://usa.autodesk.com/adsk/servlet/ps/dl/item? siteID=123112&id=13288548&linkID=9240697

Still not working. Please advise.

Brittney
C ategories: Autodesk Forums, Getting Started

Harware Questions with regard to AutoCAD and Revit 2013


Thu, 2012-05-24 00:48 Is there anything that I can do to make AutoDesk Building Design Suite Ultimate 2013 run more efficiently on the following models of hardware? I know when we went to the 2011 Edition I had to enable the 3GB switch in Windows XP so Revit would stop crashing. AutoDesk Building Design Suite Ultimate 2013 - Specifications: http://usa.autodesk.com/autocad/system-requirements/ http://usa.autodesk.com/revit/system-requirements/

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Getting Started: Installation & Licensing | Autodesk India Community


HP Compaq dc7800 Ultra-slim Desktop PC http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/12454-12454-64287-321860-3328898-34592423459247-3693325.html?dnr=1 Processor: Intel Core 2 Duo (E6750 @ 2.66GHz) HP Compaq dc7900 Ultra-slim Desktop PC http://h10010.www1.hp.com/wwpc/us/en/en/WF06a/12454-12454-64287-321860-33288983785404.html?dnr=1 Processor: Intel Core 2 Duo (E8500 @ 3.16GHz) HP Compaq 8000e Ultra-slim Desktop PC http://h10010.www1.hp.com/wwpc/ca/en/sm/WF06b/12454-12454-64287-3328898-33288984065899-4097378.html?dnr=1 Processor: Intel Core 2 Duo (E8500 @ 3.16GHz) HP Z400 Workstation http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/12454-12454-296719-307907-42313383718668.html?dnr=1 Processor: Intel Xeon Quad-Core Processor W3520 (2.66 GHz, 8 MB cache, 1066 MHz memory) All Models will run Windows 7 Enterprise 64bit with 4GB of RAM.

C ategories: Autodesk Forums, Getting Started

Are there different license files for Network vs. Standalone?


Wed, 2012-05-23 23:52 when installing networked licenses and standalone licenses, are there two different types of license files for each type of deployment?
C ategories: Autodesk Forums, Getting Started

No Valid License Error [0.0.0] followed by License checkout Error 20


Wed, 2012-05-23 21:36 Hi,

I've tried various resolutions found here on the forums but none have made a difference: License server is hosted on a Windows Server 2008 R2 x64 License file has license for AutoCAD Revit Architecture Suite 2013 and Autodesk 3ds Max Design 2013 combined as I've always done in a single license file.

From two different pc's running Win 7 x64 I get the same issue: AutoCAD 2013 runs fine with no issue Max Design 2013 gives an error [0.0.0] followed by Error 20. Below is my list of info.

Any ideas?

1. 2. 3. 4. 5. 6.

Deleted the cas file in C:\ProgramData\Autodesk\Adlm Theres still the following folders and files in the above directory: ASR. R5 and productInformation.pit Ping to the license server gives me IPv4 address although the server also runs IPv6 I've re-requested the license files for both The Revit Suite and Max 2013 with the same error. I've reinstalled Max Design on both pc's Start/Stop/Reread of license file done many times...

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8. LMTools diagnostic output: -------Diagnostics --------

Getting Started: Installation & Licensing | Autodesk India Community


7. Output from IE pointing to license server gives: W-60W-60W-60W-60W-60

FLEXnet diagnostics on Wed 5/23/2012 12:38 ----------------------------------------------------License file: C:\Program Files\Autodesk Network License Manager\2013RevitMax.lic ----------------------------------------------------"65900REVITS_F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license cannot be checked out because: A PACKAGE component must be specified. Feature: 65900REVITS_F License path: C:\Program Files\Autodesk Network License Manager\2013RevitMax.lic; FLEXnet Licensing error:-125,147 For further information, refer to the FLEXnet Licensing documentation, available at "www.flexerasoftware.com". ----------------------------------------------------"70100MAXDES_F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license can be checked out ----------------------------------------------------"85954REVITS_2013_0F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license can be checked out ----------------------------------------------------"85791REVITS_2012_0F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license can be checked out ----------------------------------------------------"85623REVITS_2011_0F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license can be checked out ----------------------------------------------------"74200REVITS_2010_0F" v1.000, vendor: adskflex License server: BAIDC01 floating license starts: 1-jan-1990, no expiration date Requests from the same USER/HOST do not consume a new license This license can be checked out ----------------------------------------------------9. LMTools Server Status: -------Status --------

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Flexible License Manager status on Wed 5/23/2012 12:38 [Detecting lmgrd processes...] License server status: 27000@BAIDC01 License file(s) on BAIDC01: C:\Program Files\Autodesk Network License Manager\2013RevitMax.lic: BAIDC01: license server UP (MASTER) v11.10 Vendor daemon status (on BAIDC01): adskflex: UP v11.10 Feature usage info: Users of 65900REVITS_F: (Total of 47 licenses issued; Total of 2 licenses in use) "65900REVITS_F" v1.000, vendor: adskflex floating license Tanya bai047TanyaW bai047TanyaW (v1.000) (BAIDC01/27000 101), start Wed 5/23 11:47 pieter BAI106Pieter BAI106Pieter (v1.000) (BAIDC01/27000 301), start Wed 5/23 11:47 Users of 70100MAXDES_F: (Total of 3 licenses issued; Total of 0 licenses in use) Users of 85954REVITS_2013_0F: (Total of 47 licenses issued; Total of 2 licenses in use) "85954REVITS_2013_0F" v1.000, vendor: adskflex floating license Tanya bai047TanyaW bai047TanyaW (v1.0) (BAIDC01/27000 201), start Wed 5/23 11:47 pieter BAI106Pieter BAI106Pieter (v1.0) (BAIDC01/27000 401), start Wed 5/23 11:47 Users of 85791REVITS_2012_0F: (Total of 47 licenses issued; Total of 0 licenses in use) Users of 85623REVITS_2011_0F: (Total of 47 licenses issued; Total of 0 licenses in use) Users of 74200REVITS_2010_0F: (Total of 47 licenses issued; Total of 0 licenses in use)

10. The autodesk License parser gives the following: Parsed License File 2013RevitMax.lic License Type Single / Distributed Computer / Hostname BAIDC01 MAC Address / Host ID d4ae5265085d Specified Port First Available Warnings and Errors Warning: The number of package increments in the files is not consistent with the number of increments reported. Increment Information There are no increments in this license file. An Increment represents one product, for example AutoCAD 2010 or AutoCAD Civil 3D 2009. Package Increments MatchedSeats Feature Feature Code Serial Number Issue Date Expiration 47 Subscription Package: AutoCAD Revit Architecture Suite 65900REVITS_F xxx-xxxxxxxx 23-May-2012 permanent AutoCAD Revit Architecture Suite 2013 85954REVITS_2013_0F AutoCAD Revit Architecture Suite 2012 85791REVITS_2012_0F AutoCAD Revit Architecture Suite 2011 85623REVITS_2011_0F AutoCAD Revit Architecture Suite 2010 74200REVITS_2010_0F 3 Subscription Package: 3ds Max Design 70100MAXDES_F xxx-xxxxxxxx 23-May-2012 permanent There was an error locating the package definition in this license file.

Edited by Discussion_Admin

C ategories: Autodesk Forums, Getting Started

3DS Max 2012 failed to install + log


Wed, 2012-05-23 20:17

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Getting Started: Installation & Licensing | Autodesk India Community


I just bought my new 3ds maz 2012

I went to install and it said

" Installation complete. Some products failed to install" Failed = Autodesk 3ds Max 2012 3dsMax Composite 2012

this is my installation log

2012/5/23:20:25:09 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:25:09 Minecraft POOM-PC Launch 2012/5/23:20:26:44 Minecraft POOM-PC === Setup ended === 2012/5/23:20:25:10 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:25:10 Minecraft POOM-PC Launch 2012/5/23:20:26:44 Minecraft POOM-PC PageOpen LaunchDialog 2012/5/23:20:27:12 Minecraft POOM-PC PageOpen LicenseDialog 2012/5/23:20:27:17 Minecraft POOM-PC PageOpen ProductInfoDialog 2012/5/23:20:27:52 Minecraft POOM-PC PageOpen ProductSelectionDialog2 2012/5/23:20:28:31 Minecraft POOM-PC PageOpen FullProgressDialog 2012/5/23:20:28:32 Minecraft POOM-PC Installing Microsoft Visual C++ 2005 Redistributable (x64): E:\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Minecraft\AppData\Local\Temp\vcredist_x64_2005.log"" " 2012/5/23:20:28:44 Minecraft POOM-PC Install Microsoft Visual C++ 2005 Redistributable (x64) Succeeded 2012/5/23:20:28:44 Minecraft POOM-PC Installing .NET Framework Runtime 3.5 SP1: E:\3rdParty\NET\35SP1\wcu\dotNetFramework\dotNetFx35setup.exe /q /norestart 2012/5/23:20:29:09 Minecraft POOM-PC Install .NET Framework Runtime 3.5 SP1 Failed Failure is ignored, Result=1603 2012/5/23:20:29:09 Minecraft POOM-PC Installing DirectX Runtime: E:\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:20:31:12 Minecraft POOM-PC Install DirectX Runtime Succeeded 2012/5/23:20:31:12 Minecraft POOM-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIC27A.tmp\Media.mst" 2012/5/23:20:31:22 Minecraft POOM-PC Install Autodesk Material Library 2012 Succeeded 2012/5/23:20:31:22 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIC27A.tmp\Media.mst" 2012/5/23:20:31:55 Minecraft POOM-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:31:55 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIC27A.tmp\Media.mst" 2012/5/23:20:32:49 Minecraft POOM-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:32:49 Minecraft POOM-PC Installing Autodesk Backburner 2012: E:\x86\Components\backburner\BackburnerCIF.exe 2012/5/23:20:33:02 Minecraft POOM-PC Install Autodesk Backburner 2012 Succeeded 2012/5/23:20:33:02 Minecraft POOM-PC Installing Autodesk 3ds Max 2012: TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIC27A.tmp\x64\max\3dsMax2012-

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Getting Started: Installation & Licensing | Autodesk India Community


standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:20:33:10 Minecraft POOM-PC Install Autodesk 3ds Max 2012 Failed Installation aborted, Result=1603 2012/5/23:20:33:10 Minecraft POOM-PC Rollback Autodesk Backburner 2012 Failed Installation aborted, Result=1619 2012/5/23:20:33:26 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:33:44 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:34:05 Minecraft POOM-PC Rollback Autodesk Material Library 2012 Succeeded 2012/5/23:20:34:05 Minecraft POOM-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619 2012/5/23:20:34:05 Minecraft POOM-PC Rollback Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1619 2012/5/23:20:34:06 Minecraft POOM-PC PageOpen InstallCompleteDialog 2012/5/23:20:35:04 Minecraft POOM-PC === Setup ended === 2012/5/23:20:35:11 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:35:11 Minecraft POOM-PC Launch 2012/5/23:20:35:27 Minecraft POOM-PC === Setup ended === 2012/5/23:20:35:12 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:35:12 Minecraft POOM-PC Launch 2012/5/23:20:35:27 Minecraft POOM-PC PageOpen LaunchDialog 2012/5/23:20:35:39 Minecraft POOM-PC PageOpen LicenseDialog 2012/5/23:20:35:42 Minecraft POOM-PC PageOpen ProductInfoDialog 2012/5/23:20:35:58 Minecraft POOM-PC PageOpen ProductSelectionDialog2 2012/5/23:20:36:05 Minecraft POOM-PC PageOpen FullProgressDialog 2012/5/23:20:36:06 Minecraft POOM-PC Installing .NET Framework Runtime 3.5 SP1: E:\3rdParty\NET\35SP1\wcu\dotNetFramework\dotNetFx35setup.exe /q /norestart 2012/5/23:20:36:14 Minecraft POOM-PC Install .NET Framework Runtime 3.5 SP1 Failed Failure is ignored, Result=1603 2012/5/23:20:36:14 Minecraft POOM-PC Installing DirectX Runtime: E:\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:20:37:26 Minecraft POOM-PC Install DirectX Runtime Succeeded 2012/5/23:20:37:26 Minecraft POOM-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIF56C.tmp\Media.mst" 2012/5/23:20:37:41 Minecraft POOM-PC Install Autodesk Material Library 2012 Succeeded 2012/5/23:20:37:41 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIF56C.tmp\Media.mst" 2012/5/23:20:38:02 Minecraft POOM-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:38:03 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIF56C.tmp\Media.mst" 2012/5/23:20:38:29 Minecraft POOM-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:38:29 Minecraft POOM-PC Installing Autodesk Backburner 2012: E:\x86\Components\backburner\BackburnerCIF.exe 2012/5/23:20:38:29 Minecraft POOM-PC Install Autodesk Backburner 2012 Succeeded 2012/5/23:20:38:30 Minecraft POOM-PC Installing Autodesk 3ds Max 2012: TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AIF56C.tmp\x64\max\3dsMax2012standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:20:38:37 Minecraft POOM-PC Install Autodesk 3ds Max 2012 Failed Installation aborted, Result=1603 2012/5/23:20:38:37 Minecraft POOM-PC Rollback Autodesk Backburner 2012 Failed Installation aborted, Result=1619

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2012/5/23:20:38:50 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:39:05 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:39:22 Minecraft POOM-PC Rollback Autodesk Material Library 2012 Succeeded 2012/5/23:20:39:22 Minecraft POOM-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619 2012/5/23:20:39:22 Minecraft POOM-PC PageOpen InstallCompleteDialog 2012/5/23:20:49:50 Minecraft POOM-PC === Setup ended === 2012/5/23:20:49:55 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:49:55 Minecraft POOM-PC Launch 2012/5/23:20:50:08 Minecraft POOM-PC === Setup ended === 2012/5/23:20:49:55 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:49:55 Minecraft POOM-PC Launch 2012/5/23:20:50:08 Minecraft POOM-PC PageOpen LaunchDialog 2012/5/23:20:50:21 Minecraft POOM-PC PageOpen LicenseDialog 2012/5/23:20:50:25 Minecraft POOM-PC PageOpen ProductInfoDialog 2012/5/23:20:55:14 Minecraft POOM-PC PageOpen ProductSelectionDialog2 2012/5/23:20:55:17 Minecraft POOM-PC PageOpen FullProgressDialog 2012/5/23:20:55:18 Minecraft POOM-PC Installing .NET Framework Runtime 3.5 SP1: E:\3rdParty\NET\35SP1\wcu\dotNetFramework\dotNetFx35setup.exe /q /norestart 2012/5/23:20:55:26 Minecraft POOM-PC Install .NET Framework Runtime 3.5 SP1 Failed Failure is ignored, Result=1603 2012/5/23:20:55:26 Minecraft POOM-PC Installing DirectX Runtime: E:\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:20:56:36 Minecraft POOM-PC Install DirectX Runtime Succeeded 2012/5/23:20:56:37 Minecraft POOM-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI6EC0.tmp\Media.mst" 2012/5/23:20:56:47 Minecraft POOM-PC Install Autodesk Material Library 2012 Succeeded 2012/5/23:20:56:47 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI6EC0.tmp\Media.mst" 2012/5/23:20:57:02 Minecraft POOM-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:57:02 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI6EC0.tmp\Media.mst" 2012/5/23:20:57:27 Minecraft POOM-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:57:27 Minecraft POOM-PC Installing Autodesk Backburner 2012: E:\x86\Components\backburner\BackburnerCIF.exe 2012/5/23:20:57:27 Minecraft POOM-PC Install Autodesk Backburner 2012 Succeeded 2012/5/23:20:57:27 Minecraft POOM-PC Installing Autodesk 3ds Max 2012: TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI6EC0.tmp\x64\max\3dsMax2012standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:20:57:34 Minecraft POOM-PC Install Autodesk 3ds Max 2012 Failed Installation aborted, Result=1603 2012/5/23:20:57:34 Minecraft POOM-PC Rollback Autodesk Backburner 2012 Failed Installation aborted, Result=1619 2012/5/23:20:57:46 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:20:58:00 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:20:58:18 Minecraft POOM-PC Rollback Autodesk Material Library 2012 Succeeded 2012/5/23:20:58:18 Minecraft POOM-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619 2012/5/23:20:58:19 Minecraft POOM-PC PageOpen InstallCompleteDialog 2012/5/23:20:58:50 Minecraft POOM-PC === Setup ended ===

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2012/5/23:20:59:29 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:59:29 Minecraft POOM-PC Launch 2012/5/23:20:59:43 Minecraft POOM-PC === Setup ended === 2012/5/23:20:59:29 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:20:59:29 Minecraft POOM-PC Launch 2012/5/23:20:59:43 Minecraft POOM-PC PageOpen LaunchDialog 2012/5/23:20:59:56 Minecraft POOM-PC PageOpen LicenseDialog 2012/5/23:21:00:00 Minecraft POOM-PC PageOpen ProductInfoDialog 2012/5/23:21:00:29 Minecraft POOM-PC PageOpen ProductSelectionDialog2 2012/5/23:21:00:50 Minecraft POOM-PC PageOpen FullProgressDialog 2012/5/23:21:00:50 Minecraft POOM-PC Installing .NET Framework Runtime 3.5 SP1: E:\3rdParty\NET\35SP1\wcu\dotNetFramework\dotNetFx35setup.exe /q /norestart 2012/5/23:21:00:57 Minecraft POOM-PC Install .NET Framework Runtime 3.5 SP1 Failed Failure is ignored, Result=1603 2012/5/23:21:00:57 Minecraft POOM-PC Installing DirectX Runtime: E:\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:21:01:59 Minecraft POOM-PC Install DirectX Runtime Succeeded 2012/5/23:21:01:59 Minecraft POOM-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3182.tmp\Media.mst" 2012/5/23:21:02:10 Minecraft POOM-PC Install Autodesk Material Library 2012 Succeeded 2012/5/23:21:02:10 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3182.tmp\Media.mst" 2012/5/23:21:02:22 Minecraft POOM-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:21:02:22 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3182.tmp\Media.mst" 2012/5/23:21:02:44 Minecraft POOM-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:21:02:44 Minecraft POOM-PC Installing Autodesk Backburner 2012: E:\x86\Components\backburner\BackburnerCIF.exe 2012/5/23:21:02:44 Minecraft POOM-PC Install Autodesk Backburner 2012 Succeeded 2012/5/23:21:02:44 Minecraft POOM-PC Installing Autodesk 3ds Max 2012: TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3182.tmp\x64\max\3dsMax2012standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:21:02:51 Minecraft POOM-PC Install Autodesk 3ds Max 2012 Failed Installation aborted, Result=1603 2012/5/23:21:02:51 Minecraft POOM-PC Rollback Autodesk Backburner 2012 Failed Installation aborted, Result=1619 2012/5/23:21:03:03 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:21:03:17 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:21:03:33 Minecraft POOM-PC Rollback Autodesk Material Library 2012 Succeeded 2012/5/23:21:03:34 Minecraft POOM-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619 2012/5/23:21:03:34 Minecraft POOM-PC PageOpen InstallCompleteDialog 2012/5/23:21:03:59 Minecraft POOM-PC === Setup ended === 2012/5/23:21:32:03 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:21:32:03 Minecraft POOM-PC Launch 2012/5/23:21:32:43 Minecraft POOM-PC === Setup ended === 2012/5/23:21:32:04 Minecraft POOM-PC === Setup started on POOM-PC by Minecraft === 2012/5/23:21:32:04 Minecraft POOM-PC Launch 2012/5/23:21:32:42 Minecraft POOM-PC PageOpen LaunchDialog 2012/5/23:21:32:55 Minecraft POOM-PC PageOpen LicenseDialog 2012/5/23:21:32:59 Minecraft POOM-PC PageOpen ProductInfoDialog

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Getting Started: Installation & Licensing | Autodesk India Community


2012/5/23:21:33:10 Minecraft POOM-PC PageOpen ProductSelectionDialog2 2012/5/23:21:33:12 Minecraft POOM-PC PageOpen FullProgressDialog 2012/5/23:21:33:13 Minecraft POOM-PC Installing .NET Framework Runtime 3.5 SP1: E:\3rdParty\NET\35SP1\wcu\dotNetFramework\dotNetFx35setup.exe /q /norestart 2012/5/23:21:33:26 Minecraft POOM-PC Install .NET Framework Runtime 3.5 SP1 Failed Failure is ignored, Result=1603 2012/5/23:21:33:26 Minecraft POOM-PC Installing DirectX Runtime: E:\3rdParty\DirectX\DXSETUP.exe /silent 2012/5/23:21:34:59 Minecraft POOM-PC Install DirectX Runtime Succeeded 2012/5/23:21:35:01 Minecraft POOM-PC Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3BF.tmp\Media.mst" 2012/5/23:21:35:13 Minecraft POOM-PC Install Autodesk Material Library 2012 Succeeded 2012/5/23:21:35:13 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Base Image Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3BF.tmp\Media.mst" 2012/5/23:21:35:31 Minecraft POOM-PC Install Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:21:35:32 Minecraft POOM-PC Installing Autodesk Material Library 2012 - Medium Resolution Library: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3BF.tmp\Media.mst" 2012/5/23:21:36:19 Minecraft POOM-PC Install Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:21:36:19 Minecraft POOM-PC Installing Autodesk Backburner 2012: E:\x86\Components\backburner\BackburnerCIF.exe 2012/5/23:21:36:20 Minecraft POOM-PC Install Autodesk Backburner 2012 Succeeded 2012/5/23:21:36:20 Minecraft POOM-PC Installing Autodesk 3ds Max 2012: TRANSFORMS="C:\Users\Minecraft\AppData\Local\Temp\_AI3BF.tmp\x64\max\3dsMax2012standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2012/5/23:21:36:29 Minecraft POOM-PC Install Autodesk 3ds Max 2012 Failed Installation aborted, Result=1603 2012/5/23:21:36:29 Minecraft POOM-PC Rollback Autodesk Backburner 2012 Failed Installation aborted, Result=1619 2012/5/23:21:36:46 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Medium Resolution Library Succeeded 2012/5/23:21:36:59 Minecraft POOM-PC Rollback Autodesk Material Library 2012 - Base Image Library Succeeded 2012/5/23:21:37:17 Minecraft POOM-PC Rollback Autodesk Material Library 2012 Succeeded 2012/5/23:21:37:17 Minecraft POOM-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619

(Minecraft is my profile name)


C ategories: Autodesk Forums, Getting Started

DWG TruView installation doesn't begin


Wed, 2012-05-23 19:49 Hi,

I'm trying to download DWG TruView. I click the download button and it sits there saying it's downloading but nothing ever happens. I let it run for a couple of hours yesterday and all night. Nothing. I did install the installer app that it forced me to install. Here is a screenshot:

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6/5/12
Thanks, Mindy

Getting Started: Installation & Licensing | Autodesk India Community

C ategories: Autodesk Forums, Getting Started

Revisiting the issue of Multiple Office Sites


Wed, 2012-05-23 19:13 At issue is the lag time for opening drawings, plotting, inserting blocks and activating commands from tool plaettes on workstations at our remote offices. The question: How do you handle your remote offices? Do you have remote/redundant/mirrored servers at each site? Do you use custom profiles at each site? Do you store you libraries and lisp routines on servers or on the workstations?

We have 4 offices. All our cad files, libraries, Acaddoc.lisp, pgp, etc. are hosted on a server in our main office. We typically use a common profile for all office, with the support paths pointing to the same file locations on the server.

I resolved most of the issues for one remote user by installing our libraries, lisp routines and everything else onto his workstation. This meant a custom profile and customizing a set of tool palettes for his use. I do not believe this to be a good solution; it is a support nightmare.

Our inter-office connections are MPLS data circuits with T1 data connectivity (some bonded). We have Riverbed devices between the offices.

Thanks Mitch Mermel CAD Manager Matern Professional Engineering Maitland, Fl


C ategories: Autodesk Forums, Getting Started

License error problem,


Wed, 2012-05-23 17:56 I encountered problem in my computer that shutdown automatically, but after I open the computer and also the AutoCAD 2012. It stop at checking license then a window " Autodesk Licensing" indicating that A License error occurred that gives me only 7 days remaining before license expired.

When I click the repair button to activate the license of the Autocad, I noticed that the Request Code I get from the Autodesk before has change, so I can't input the activation code I received from autodesk.

Can somebody help me to resolve this problem,

thanks!
C ategories: Autodesk Forums, Getting Started

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