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Amadeus Air

Training Module

Whats New In This Module?


The product names have been changed from: AIS to Amadeus Information Pages Amadeus system to distribution system Electronic Ticketing to Amadeus Electronic Ticketing Online Help to Amadeus Online Help.

2006 Amadeus s.a.s All Rights Reserved. Edition 12.0 Published by:

Job Number: 1560

Amadeus Educational Systems and Services Fax: INT +33 4 97 15 40 11 e-mail: ess.doc@amadeus.com January 2006

Table of Contents

Before You Start..................................................................................... 1 Chapter 1 Amadeus Air ........................................................................................... 5 Order of Flights .................................................................................... 6 Definition of Flight Types...................................................................... 8 Airline Access Indicators ...................................................................... 9
Airline Information........................................................................................ 10 Record Locator Return ................................................................................ 12

Requesting an Availability Display...................................................... 13 Response to an Availability Display.................................................... 14 Availability Display Explanation .......................................................... 17
E-ticketing Indicator ..................................................................................... 20 Connecting Flight......................................................................................... 21 Change of Gauge Flight............................................................................... 22 Rail Services................................................................................................ 22 Charter Flights ............................................................................................. 23 Code Share Flights ...................................................................................... 24

Scrolling Commands .......................................................................... 28 Availability Options ............................................................................. 30 Availability 7-Day Search.................................................................... 33


Scrolling Commands for 7-Day Search Availability ..................................... 34

Requesting a Display by the Day of the Week ................................... 35 Multi-airport City ................................................................................. 36 Alliances............................................................................................. 37
Star Alliance................................................................................................. 37 Oneworld Alliance........................................................................................ 38 Sky Team..................................................................................................... 39

Carrier-preferred Availability............................................................... 40 Dual-City Pair Availability ................................................................... 41 Layover Connection ........................................................................... 44 Displaying Connecting Points............................................................. 45 Changing an Availability Display......................................................... 47
Changing an Availability Display to a Fare Display...................................... 49

Direct Access ..................................................................................... 50 Schedule Displays.............................................................................. 54


Shuttle Flights .............................................................................................. 55

Timetable Displays............................................................................. 56 Changing Availability, Schedule, and Timetable Displays................... 59

2006 Amadeus s.a.s - All rights reserved

Amadeus Air

Training Module

Chapter 2 Flight Information ................................................................................ 63 Planned Flight Information ................................................................. 63 Operational Flight Information ............................................................ 67 Chapter 3 Minimum Connecting Time ................................................................. 69 Basic Entry......................................................................................... 69 Flight Tracking ................................................................................... 72 Specific Connection ........................................................................... 73

Review .................................................................................................. 75 Index ..................................................................................................... 81

ii

Edition 12.0

Before You Start

This module describes Amadeus availability, schedule, and timetable displays for flights worldwide. It describes how to request displays and how to interpret them. It also describes how to request flight and minimum connect time information.

Audience
This training module is intended for NMC and system user airline staff attending Amadeus functionality training courses.

Conventions Used
The following conventions are used in this module: Spacing between the components of an entry is optional unless otherwise specified, making them clearer and easier to understand. Some system responses have been slightly altered for layout considerations. This module contains screen examples of distribution system displays. Depending on the entries you make, your responses may vary. System responses in this module show the year as 0x.

Recall Entry
HE RE You can recall the last entry, or entries you have made in the distribution system. When you make this entry, the system automatically redisplays your last entry, and if you make it again, it displays the entry before that. To recall your last entry, enter: RE The system redisplays your last entry, positioning the cursor at the end of the entry. The system recalls entries up to 255 characters in length.

2006 Amadeus s.a.s - All rights reserved

Amadeus Air

Training Module

There is also an entry that allows you to recall the entry you made before the last entry: RE2 To retransmit your entry to the system, you must edit it in some way. If you do not wish to edit it, you must at least leave a space at the end of the command line.

Requesting Help After an Error Message


When you make a mistake in an entry, the system responds with an error message. If you receive an error message, you can display the Amadeus Online Help pages for the last transaction code you entered. You make the following entry: AN090023DECPARJFK System Response:
CHECK DATE >

To request online help for the AN transaction code, enter: HE/ System Response:
AVAILABILITY/SCHED 1 FOR AN EXPLANATION PLEASE ENTER MS106 NOTE: THE ENTRIES IN THIS HELP PAGE USE THE TRANSACTION CODE FOR A NEUTRAL AVAILABILITY (AN) OR NEUTRAL SCHEDULE (SN) DISPLAY. TO REQUEST A DIFFERENT TYPE OF DISPLAY, REPLACE AN OR SN WITH ANY OF THE FOLLOWING: AA OR SA FOR A DISPLAY BY ARRIVAL TIME AD OR SD FOR A DISPLAY BY DEPARTURE TIME AE OR SE FOR A DISPLAY BY ELAPSED TRAVEL TIME TASK ---BASIC, ONE WAY BASIC, ROUND TRIP FORMAT -----AN11JULMADCPH0900 SN11JULMADCPH0900 AN11JULMADCPH0800*15JUL0900 SN11JULMADCPH0800*15JUL0900 REFERENCE --------MS316 MS337 >MD EN 29OCT0x 0957Z

>

If you make an error in a multiple element entry, the system displays the online help screen for the first transaction code in the entry. If you have entered an invalid transaction code, and then request the help function, the system automatically displays the online help main menu.

Edition 12.0

Before You Start

Where Do I Go for Help?


If you do experience some problems, please look at the Amadeus Online Help pages by entering: HE AIR If you cannot find an answer here, contact your local Help Desk.

2006 Amadeus s.a.s - All rights reserved

Chapter 1

Amadeus Air

This module is designed to familiarize you with the functionality of Amadeus Air which includes flight availability, flight schedules, and timetable information. It also describes the entries you can make to request specific flight information. Amadeus Air provides airline schedules for more than 780 airlines and availability information for flights that have seats available for sale on more than 460 airlines. The distribution system stores over 500,000 city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options. See GG PCAL FIG. Through Amadeus Access, you are provided with a real-time link to the airline inventory systems. A virtual image of the airline inventory is kept in the Amadeus database, so you can be sure you are seeing an immediate display of any flight operation changes and real-time availability information. From the current date, you can request schedules and availability for 361 days in the future and 3 days in the past. Past-date and shuttle flights are displayed without availability status codes. Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.

2006 Amadeus s.a.s - All rights reserved

Amadeus Air

Training Module

Order of Flights
The system displays the flights in the following order: Non-stop flights Direct flights with stops en route Connecting flights and flights with a change of equipment en route The display sequence for availability displays requested from terminals located in the United States may vary as they are governed by the rules set forth by the U. S. Department of Transportation. Table: Components of Amadeus Air Product
Availability Schedules Timetable Direct Access

Note:

Explanation
Flights that have at least one class available for sale or waitlist All scheduled flights whether they have seats available or not Flight information, including the days of operation The ability to access a specific airline reservation system directly

The Availability and Schedules products include the Carrier-preferred and Alliance displays. European Union (EU) and the U.S. Department of Transportation (DOT) following regulations apply to the display sequence on availability displays. Note: GDS display rules may change due to deregulation.

EU Display
Non-stop flights by departure time Direct flights by elapsed flight time Flights with equipment change en route and connecting flights by elapsed flight time (for connecting flights no sorting is done between two and three segment connections, and online and interline.)

Flights are displayed for airlines that have a sales agreement with Amadeus. Note: European regulations apply to the availability displays of most Amadeus markets, except for the US NMC.

Edition 12.0

Chapter 1 Amadeus Air

DOT Display
Non-stop flights by departure time Direct and change of gauge flights by elapsed time (change of gauge flights are shown on one line) Two segment online connections by elapsed time Two segment interline connections by elapsed time Three segment connections by elapsed time (no sorting between online and interline). To default to the DOT display, US NMC subscribers must have the Department of Transportation display indicator (DOT) set to Yes in their office profile.

Note:

2006 Amadeus s.a.s - All rights reserved

Amadeus Air

Training Module

Definition of Flight Types


The following table defines the types of flights that can appear in an availability display: Table: Flight Types Flight Type
Non-Stop Direct Connecting Change of Equipment Change of Gauge

Definition
A flight that operates between two cities and does not make any stops. An online flight that operates between two cities and makes a stop in one or more cities en route. A flight that operates between two cities and makes a change online or interline in one or more cities en route. An online flight that operates between two cities with a change of aircraft at an intermediate city.

The following table describes the types of flights you can see that are controlled by a marketing agreement. Table: Flights Controlled by a Marketing Agreement Flight Type
Code-Share Leased/ blocked space Code-Share Wet Lease Joint Flight

Type Of Marketing Agreement


Each of the airlines sells seats from the same aircraft under its own flight number. It is marked with a (:) in the Amadeus Availability Display. An airline hires the aircraft and the crew from another airline and markets the flight under its own 2-letter airline code. It is marked with a (*) in the Amadeus Availability Display. A flight that represents a marketing agreement between two airlines that compete over the same route.

Note:

For more details of these flight types refer to Code Share Flights on page 24.

Edition 12.0

Chapter 1 Amadeus Air

Airline Access Indicators


Amadeus offers airlines several types of access for availability and schedule displays, and for booking seats. Access levels and the indicators that can appear in the availability display are described in the table below. Table: Amadeus Access Indicators Indicator
/

Access Type
Full Amadeus Access

Explanation
Full Amadeus Access is a combination of Amadeus Access Update and Amadeus Access Sell. These two options are offered to airlines either combined or separately. When an airline chooses both options, the indicator is a slash (/). Both options provide the highest degree of connectivity with actual seat availability and immediate confirmation. Amadeus Access Update allows an airline to keep its availability displays in Amadeus fully synchronized with those in its own system. Schedule changes are immediate and last seat availability is offered. Amadeus Access Sell offers a fully secured sale for each seat. When a request to book a seat is made, Amadeus checks the flight in the airline's own inventory system According to the status, the sale is confirmed, waitlisted, or rejected immediately. Direct Access provides a real-time link to the airline's own system to display an accurate availability at the time the request is made This link is created through the use of Direct Access entries. Standard access offers flight availability and schedules that are updated once a week by tape Availability levels are updated by standard AIRIMP messages When you book a seat on a standard access airline, a teletype message is generated to that airline at end transaction.

Amadeus Access Update

Amadeus Access Sell

Amadeus Direct Access

(Blank)

Standard Access

To find out the level of access for an airline, display the GGPCA page, described in Airline Information on page 10.

2006 Amadeus s.a.s - All rights reserved

Amadeus Air

Training Module

Airline Information
To request the airline information page, enter: GG AIR -or- GG PCA System Response:
GGPCA / GGAIR EN ************************************* * PARTICIPATING CARRIERS IN AMADEUS * ************************************* 9SEP0x 0838Z

GGPCA & GGAIR PAGES PROVIDE YOU DETAILED INFORMATION ON ACCESS AND FUNCTION LEVELS OF AMADEUS PARTICIPATING CARRIERS WHICH MAINTAIN THEIR SCHEDULES AND AVAILABILITY IN AMADEUS. THEY ALSO SHOW WHICH PARTICIPATING CARRIERS USE AIS PAGES TO INFORM YOU ON MARKETING, OPERATIONAL AND OTHER AIRLINES RELATED ISSUES. PARTICIPATING CARRIER XX AIS PAGES ........... LIST OF CARRIERS HAVING THEIR OWN AIS PAGES .. ACCESS & FUNCTION LEVEL PER AIRLINE .......... PARTICIPATING CARRIERS "ON REQUEST" .......... ACCESS LEVELS ................................ FUNCTION LEVELS .............................. CARRIERS SUPPORTING ELECTRONIC TICKETING ..... CARRIERS SUPPORTING NEGOTIATED SPACE ......... CARRIERS' COUNTRY OF ORIGIN (PER AIRLINE)..... CARRIERS' COUNTRY OF ORIGIN (PER COUNTRY)..... > ENTER: GGAIRXX GGAIRAIS GGPCAXX GGPCALREQ GGPCALACC GGPCALFUN GGPCALETT GGPCALNSP GGPCALAIR GGPCALCOU OR:

GPREQ GPACC GPFUN GPETT GPNSP GPAIR GPCOU

For example, the page tells you how to reference: Participating carriers Amadeus Information Pages Access and function level per airline Access levels Carriers supporting Amadeus Electronic ticketing

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Chapter 1 Amadeus Air

To request the access and function level for Continental Airlines, enter: GG PCA CO System Response:
PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL CO - CONTINENTAL AIRLINES ACCESS LEVEL : ACCESS INDICATOR : LAST SEAT AVAIL INDIC. : AMADEUS ACCESS SELL DYNAMIC SCHEDULE UPD NUMERIC AVAIL UPDATE AMADEUS DYNAMIC AVAIL. : : : : / / YES YES YES YES FUNCTION LEVEL : SYSTEM USER RECORD RETURN CARRIER PREFERRED DISP SEAT MAP INTERACTIVE SEAT MAP ASR DAYS IN ADV ASR HOURS IN ADVANCE BP ISSUANCE DAYS IN ADV BP ISSUANCE HOURS IN ADV TKT NBR TRANSMISSION PNR CLAIM SUPPORT PASSIVE SEGMENT PASSIVE SEGM NOTIFICATION SUPPORT SERVICE SEGMENT SUPPORT DELETE SEGMENT FREQUENT FLYER OPERATIONAL MVT/DIV FLIFO : : : : : : : : : : : : : : : : :

DIRECT ACCESS : STANDARD ACCESS :

FOR DECODING ENTER : GGPCALDEC (FOR MENU) GGPCALDEC1 (FOR ACCESS) GGPCALDEC2 (FOR FUNCTION) >

RRA YES YES YES 331 4 000 00 YES YES YES YES YES YES

When the area following the access or function level is blank, this indicates that the airline does not support that type of access or function. Here is an example of the Amadeus participating carriers access level page. GG PCA L ACC System Response:
GGPCALACC EN 31MAR0x 0130Z AMADEUS PARTICIPATING CARRIERS : ACCESS LEVEL FOR DECODING OF ACCESS LEVEL ENTER GP1 ACC LSA DYN NUM CC CARRIER NAME IND IND AAS SCH AVL ADA DIR STD --- ---------------------- --------------------------------AA AMERICAN AIRLINES . / YES YES YES AB AIR BERLIN / / YES YES YES AC AIR CANADA . / YES YES YES AD AIR PARADISE INTL . YES YES AE MANDARIN AIRLINES YES AF AIR FRANCE / / YES YES YES YES AH AIR ALGERIE . YES YES AI AIR INDIA * YES YES AJ AEROCONTRACTORS YES AK AIRASIA SDN BHD YES AM AEROMEXICO / / YES YES YES YES AO AUSTRALIAN AIRLINES / / YES YES YES YES AP AIR ONE / YES YES YES AQ ALOHA AIRLINES . YES YES AR AEROLINEAS ARGENTINA / / YES YES YES YES AS ALASKA AIRLINES . YES YES >

2006 Amadeus s.a.s - All rights reserved

11

Amadeus Air

Training Module

Record Locator Return


Amadeus offers record locator return which enables you to verify that a reservation has been recorded in an airline's inventory system. The airline can be connected through Amadeus Access Sell, Direct Access, or Standard Access. There are two types of record locator return:
RRA

The airline returns the record locator regardless of the type of display you booked it from. The airline only returns the record locator if you made the booking from a Direct Access display.

RRD

To view the type of record return level an airline participates in, enter: GG PCA XX Note: XX equals the two-character airline code.

When an airline participates in record locator return, an --- RLR --- tag is appended to the first line of a retrieved PNR. For example:
--- RLR --RP/LHRLH0900/LHRLH0900 DRTFND 1.BALDWIN/FRED MR 2 LH 402 C 19SEP 2 FRAEWR HK1 3 CO 637 F 20SEP 3 EWRIAH HK1 4 AP LON 071 236 4466-H 5 TK OK10AUG/LHRLH0900 > WG/SU 1 C 10AUG0x/1233Z 1330 1605 0840 1123 *1A/ *CO*

At end transaction, each airline that participates in record locator return sends a record locator to the distribution system for its segments in the PNR. You can use this record locator as a reference if a problem arises.
--- RLR --RP/PARAF0900/NCE1A0900 A34FFR 1.WATSON/JAMES MR 2 AF2230 C 19SEP 1 CDGCPH HK1 3 SK 563 C 23SEP 5 CPHCDG HK1 4 AP PAR 78 56 22 99-B 5 TK OK02MAY/PARAF0900 > WG/SU 2MAY0x/0803Z *1A/ *1A/

1055 2B 1120 1315 0910 1105

To display the record locators for the PNR above, enter: RL System Response:
--- RLR --RP/PARAF0900/NCE1A0900 A34FFR AF/26OH6Z SK/QH447 > WG/SU 2MAY0x/0803Z

The system displays the record locator for the Air France and SAS segments.

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Edition 12.0

Chapter 1 Amadeus Air

Requesting an Availability Display


HE AIR You can request four types of availability displays. The type of display that appears on your screen is based on the availability transaction code you use in your entry. Table: The Four Types of Availability Displays Entry
AN 19OCT CDG LHR 0900 (transaction code)(departure date) (origin city code)(destination city code)(departure time) AD 15AUG FRA CPH 0800 (transaction code)(departure date) (origin city code)(destination city code) (departure time) AA 20JUL LHR MAD 1600 (transaction code)(departure date) (origin city code)(destination city code) (arrival time) AE 15MAR CDG LON 0800 (transaction code)(departure date) (origin city code)(destination city code) (departure time)

Displays
A neutral availability display for flights departing one hour before the time specified in your entry. Direct and connecting flights appear in order by the shortest elapsed flying time. An availability by departure time for flights departing one hour before the time specified in your entry.

An availability display by arrival time. The system displays the flights by arrival time order, including flights that arrive up to two hours before the time specified in your entry. An availability display by elapsed travel time. The system calculates the elapsed time from the departure time requested in your entry, to the actual departure time of the flight. It then adds this time to the actual elapsed flying time. The flights with the shortest elapsed time are displayed first.

The minimum entry to request an availability display is one of the four transaction codes and the 3-letter destination city or airport code. For example: AN LHR When you make the minimum entry, the system assumes the following: Departure date is the current date of the origin city The origin city is the city associated to your terminal The time is the current time of the origin city

2006 Amadeus s.a.s - All rights reserved

13

Amadeus Air

Training Module

Response to an Availability Display


To request a neutral availability display, enter: AN 19SEP CDG LHR 0900 System Response for a 64-character screen:
** AMADEUS AVAILABILITY - AN ** 1 AF 806 C9 M9 K9 T9 V9/CDG LHR GR 2 AF 808 C9 M9 K9 T9 GR/CDG LHR 3 BD 172 C4 D4 M4 S4 L4 CDG LHR Q4 V4 4 AF 810 C9 M9 K9 T9 V9/CDG LHR GR > 0820 0900 0935 1030 153 MO 19SEP 0900 0830 0/AB3 IR 1:10 0910 0945 1040 0/320 0*734 0/AB3 1:10 1:10 1:10

If your terminal is set up to display 79 characters, the second line of the system response also includes the destination city or airport code and name, the destination country code, and the destination state code, if applicable. It also includes terminal information, if available. In the example below terminal 1 is the arrival terminal in FRA:
AN10MARDUSFRA ** AMADEUS AVAILABILITY - AN ** FRA FRANKFURT.DE 1CL*LH 801 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 0615 M9 H9 X9 Q9 N9 V9 W9 S9 2LH:NZ4515 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 0750 Q7 V7 W4 3 LH 803 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 0750 M9 H9 X9 Q9 N9 V9 W9 S0 4 LH 805 C9 D9 Z9 I4 R1 Y9 B9 /DUS FRA 1 1015 M9 H9 X9 Q9 N9 V9 W9 S9 5LH:NZ4505 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 1120 Q7 V7 W4 6 LH 807 C9 D9 Z9 I9 R4 Y9 B9 /DUS FRA 1 1120 M9 H9 X9 Q9 N9 V9 W9 S9 7LH:NZ4533 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 1440 Q7 V7 W4 8 LH 809 C9 D9 Z9 I4 R4 Y9 B9 /DUS FRA 1 1440 M9 H9 X9 Q9 N9 V9 W9 S9 9 LH 811 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 1635 M9 H9 X9 Q9 N9 V9 W9 S9 10 LH 813 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 1810 M9 H9 X9 Q9 N9 V9 W9 S9 > 344 TH 10MAR 0000 E0/AR8 0:55 0.321 E0/321 E0/320 0.320 E0/320 0.320 E0/320 E0/319 E0/321 TR TR TR 0:55 0:55 0:55 0:55 0:55 0:55 0:55 0:55 0:55

0710 0845 0845 1110 1215 1215 1535 1535 1730 1905

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Chapter 1 Amadeus Air

If you have the clock format set to the 12-hour clock, your availability display appears as follows:
AN19SEPPARNYC ** AMADEUS AVAILABILITY - AN ** NYC NEW YORK.USNY 172 SU 19SEP 0000 ** ROOSEVELT HOTEL NEW YORK CITY **SRNYCTRO** FROM 265USD * ON ** MADISON AV*CLOSE TO GRAND CENTRAL STATION*THEATERS*SHOPPING 1AF:DL8600 C7 D0 I0 Y7 B7 M7 H7 CDG2E JFK 1 825A 1015A E0/772 7:50 Q7 K7 L7 U7 T7 2 AF 022 P9 F5 J9 C9 D1 I1 Y9 /CDG2E JFK 1 825A 1015A E0/772 7:50 B9 K9 H9 W9 T9 V9 L9 GR UR 3 CO 057 J9 D9 Z9 Y9 H9 K9 N9 CDG2A EWR C 955A 1200N E0/777 8:05 B9 V9 U9 I0 4AF:DL8578 C7 D0 I7 Y7 B7 M7 H7 CDG2E EWR B 1015A 1230P E0/343 8:15 Q7 K7 L7 U7 T7 5 AF 004 J9 C9 D1 I1 Y9 B9 K9 /CDG2E EWR B 1015A 1230P E0/343 8:15 H9 W9 T9 V9 L9 GR UR 6 DL 119 J7 D7 I7 Y7 B7 M7 H7 CDG2E JFK 3 1035A 1255P E0/763 8:20 Q7 K7 L7 U7 T0 7DL:AF8994 J9 C9 D9 I9 Z9 Y9 B9 /CDG2E JFK 3 1035A 1255P E0/763 8:20 K9 H9 T9 V3 8 AA 045 J7 D7 I0 Y7 B7 H7 K7 /CDG2A JFK 8 1200N 210P E0.763 8:10 G7 M7 N7 Q7 V7 O7 L7 9 AF 006 P9 F5 J9 C9 DL Y9 B9 /CDG2E JFK 1 115P 315P E0/772 8:00 K9 H9 W9 T9 V9 GR UR >

2006 Amadeus s.a.s - All rights reserved

15

Amadeus Air

Training Module

On-time Performance Indicators


For U.S. domestic flights, the availability display shows the on-time performance indicators. For example:
AN19SEPLAXCHI ** AMADEUS AVAILABILITY - AN ** CHI CHICAGO.USIL 172 SU 19SEP 0000 ** HOTEL 71*CHICAGO*RMS FM 400SQ FT/FREE HI SPEED INTERNET ** HALF BLK TO MICHIGAN AVE AND MAJOR CORPS >HASRCHIH71 1 NK1443 C4 A4 Y4 B4 H4 Q4 M4 LAX 5 ORD 3 0035 0630 0 M80 3:55 K4 L4 V4 T4 2AA:AS1974 F4 Y4 S4 B4 M4 H4 Q4 LAX 4 ORD 3 0623 1207 E0.738 3:44 L4 V4 K4 G4 T4 3 AA1322 F7 A7 Y7 B7 H7 M7 K7 /LAX 4 ORD 3 0623 1207 E0.738 7 3:44 Q7 G7 W7 V7 N7 O7 L7 S7 4 UA 100 F4 Y4 B4 E4 M4 U4 H4 LAX 7 ORD 1 0630 1225 E0.757 9 3:55 Q4 V4 W4 A4 S4 K4 L4 5UA:US7424 F9 A9 Y9 B9 M9 H9 Q9 /LAX 7 ORD 1 0630 1225 E0.757 3:55 V9 W9 T0 S0 L9 6 TZ 798 Y4 H4 L4 M4 B4 K4 Q4 LAX 2 MDW 0635 1227 0.752 7 3:52 7 UA 102 Y4 B4 E4 M4 U4 H4 Q4 LAX 7 ORD 1 0700 1252 E0.319 9 3:52 V4 W4 S4 T4 K4 L4 8UA:US7422 F0 A0 Y9 B9 M9 H9 Q9 /LAX 7 ORD 1 0700 1252 E0.319 3:52 V9 W9 T9 S9 L9 9 AA1102 F7 A7 Y7 B7 H7 M7 K7 /LAX 4 ORD 3 0756 1356 E0.738 8 4:00 Q7 G7 W7 V7 N7 O7 L7 S7 >

Table: Performance Indicators Indicator


9 7 5 3 1 U

On-Time Performance Percentage


90% - 100% 70% - 79% 50% - 59% 30% - 39% 10% - 19% Unrated

Indicator
8 6 4 2 0 N

On-Time Performance Percentage


80% - 89% 60% - 69% 40% - 49% 20% - 29% 0% - 9% New Service

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Chapter 1 Amadeus Air

Availability Display Explanation


Here is an availability display for Paris Charles de Gaulle to Los Angeles.
AN19SEPCDGLAX ** AMADEUS AVAILABILITY - AN ** LAX LOS ANGELES.USCA 1 AF 062 P9 F4 J9 C9 D9 I9 Z8 /CDG2F LAX 5 1015 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR 2AF:DL8256 C7 D7 I7 Y7 B7 M7 H7 CDG2F LAX 5 1015 Q7 K7 L7 U7 T7 3 TN 021 P4 A0 J4 D4 Z4 Y4 M4 CDG2A LAX B 1130 K4 H4 T4 L4 V4 Q4 4 AF 068 P9 F3 J9 C9 D9 I9 Z3 /CDG2F LAX 5 1315 Y9 B9 K9 H9 W9 T9 V9 L7 GR UR 5AF:DL8254 C7 D7 I0 Y7 B7 M7 H7 CDG2F LAX 5 1315 Q7 K7 L7 U7 T7 6 AF 070 P9 F3 J9 C9 D9 I9 Y9 /CDG2F LAX B 1920 B9 K9 H9 W9 T9 V9 GR UR 7AF:DL8262 C7 D7 I7 Y7 B7 M7 H7 CDG2F LAX B 1920 Q7 K7 L7 U7 T7 TO DISPLAY CONNECTIONS ENTER -MD> 172 SU 19SEP 0900 E0/772 11:35 E0/772 0*343 E0/772 E0/772 E0/744 E0/744 11:35 11:50 11:35 11:35 11:25 11:25

1250 1250 1420 1550 1550 2145 2145

Table: Components in the Header Line Component


**AMADEUS AVAILABILITY AN ** LAX LOS ANGELES USCA 172 SU 19SEP

Identifies
Distribution system identifier and the type of display Destination city or airport code Destination city or airport Country code and state code (if applicable) of destination airport or city Number of days between the current date and the departure date 2-letter code for the departure day of the week and the date The 2-letter day of the week codes are: Code MO TU WE TH FR SA SU Indicates Monday Tuesday Wednesday Thursday Friday Saturday Sunday

0900

Departure time requested in your entry

2006 Amadeus s.a.s - All rights reserved

17

Amadeus Air

Training Module

Here is line 2 of the availability display.


2 AF 062 P9 F4 J9 C9 D9 I9 Z8 /CDG2F LAX 5 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR 1015 1250 E0/772 11:35

Table: Components in the Second Line of Availability Component


2 AF 062 P9 F4 J9 C9 D9 I9 Z8 Y9 B9 K9 H9 W9 T9 V9 GR UR

Identifies
Availability line number Airline code and flight number Class of service code and number of seats available or waitlist code: Status 1 - 8 9 0 L R C -or- S Indicates Exact number of seats Nine or more seats available Waitlist open for a leg Waitlist open for a segment Seat available on request only Waitlist closed

The second letter in a two-letter class code indicates the following: N L B Night class only Negotiated Space Night class and Negotiated Space

An asterisk (*) displayed between the class code and availability status indicates a change in class of service en route. There are a maximum of 26 classes.

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Chapter 1 Amadeus Air

Component
/

Identifies
Last seat availability indicator This indicates that the seat count for this flight can be obtained in real time from the airlines inventory. The seat count can be found in neutral displays and in carrierpreferred displays based on the following criteria: Permanently for all Amadeus Access Update airlines with numeric AVS. Only when Amadeus has received a response from airlines using Amadeus Access dynamic availability.

Last seat availability is obtained through this process: For airlines using Amadeus Access Update: The seat count shown for a class, is the true number of seats left for that class. For airlines using Amadeus Access dynamic availability: Amadeus requests a real-time flight availability with a query to the airline, and the airline responds with the appropriate information, which Amadeus then displays.

CDG 2F LAX 5 1015 1250

Origin airport code Departure terminal information (if available) Destination airport code Arrival terminal information (if available) Departure and arrival times expressed in the local time of the respective cities If using 12-hour clock format the A indicates (0001 1159), the N indicates (1200), and the P indicates (1201 2359). A plus (+) or minus (-) sign and a number after the departure and arrival times, indicate a difference in the date specified in the entry. The plus sign (+) indicates the number of days later (0910+1), and the minus sign (-) indicates the number of days earlier (1510-1) that the flight departs or arrives. An asterisk (*) preceding the departure time indicates that there is operational flight information for that flight.

E 0 / 772

Electronic ticketing indicator Number of stops en route Airline access indicator Aircraft equipment type code

2006 Amadeus s.a.s - All rights reserved

19

Amadeus Air

Training Module

Component

Identifies
Following the equipment type, the display can show the flight irregularity code. Code TR NEW TIM EQT UP IR DO CNL Note: Indicates Traffic restriction applies Additional flight Time change Equipment change Connection build in progress General irregularity indicator Specific flight information applies Canceled flight If you are using a 64-character screen display, only the 2-letter irregularity codes appear.

11:35

Elapsed flying time from origin to destination, expressed in hours and minutes

E-ticketing Indicator
Airlines that support electronic ticketing in Amadeus may indicate eligible flight segments in availability and schedule displays with the letter E. The location of the electronic ticketing indicator is located before the number of stops. For example:
AN07JANIAHLAX/ACO ** AMADEUS AVAILABILITY - AN ** LAX LOS ANGELES.USCA 1 CO 495 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 0750 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 2 CO1495 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 0945 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 3 CO 595 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1030 B9 V9 U9 Q9 I9 W0 T0 4 CO1749 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1145 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 5 CO1975 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1330 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 6 CO 328 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1440 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 7 CO1028 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1544 B9 V9 U9 Q9 I9 S9 W9 T9 X9 8 CO 594 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1750 B9 V9 U9 Q9 I9 W0 9 CO 128 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1850 B9 V9 U9 Q9 I9 S9 W9 T9 X9 > 282 FR 07JAN 0000 E0/752 8 3:41 E0/777 9 E0/733 7 E0/752 5 E0/738 7 E0/738 7 E0/M80 8 E0/757 6 E0/757 4 3:36 3:45 3:46 3:41 3:39 3:36 3:43 3:44

0931 1121 1215 1331 1511 1619 1720 1933 2034

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Connecting Flight
A connecting flight is shown on two lines, but has only one availability line number. This availability display illustrates connecting flights between Nice and Moscow via Munich:
AN19SEPNCESVO/XMUC ** AMADEUS AVAILABILITY - AN ** SVO SHEREMETYEVO.RU 1CL*LH5761 C9 D6 Z4 I0 R0 Y9 B9 /NCE 1 MUC 2 0905 M9 H0 X0 Q0 N0 V0 S0 LH3194 C9 D6 Z4 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 M9 H0 X0 Q0 N0 V0 S0 2 DI4601 D9 Y9 R9 M9 J9 N9 Z9 /NCE 1 MUC 1 2010 K9 B9 U5 X5 SU 124 J2 C2 Y4 S4 X4 M4 K4 /MUC 1 SVO 2 2325 V4 T4 Q4 H4 U1 GR NR L4 W4 3 LX 565 J9 C9 D9 I9 Y9 B9 H9 /NCE 1 ZRH 0720 K9 M9 L9 V9 S9 N9 Q9 O9 CL*LH5383 C2 D0 Z0 I0 R0 Y9 B9 /ZRH MUC 2 0930 M9 H0 X0 Q0 N0 V0 S0 LH3194 C8 D0 Z0 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 M0 H0 X0 Q0 N0 V0 S0 4 LX 565 J9 C9 D9 I9 Y9 B9 H9 /NCE 1 ZRH 0720 K9 M9 L9 V9 S9 N9 Q9 O9 :AC9126 Y7 M7 B7 H7 V7 Q7 L7 ZRH MUC 2 0930 LH3194 C8 D0 Z0 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 M3 H0 X0 Q0 N0 V0 S0 > 172 SU 19SEP 0000 E0/CR1 0/320 E0/733 6:25 5:05

1025 1610 2130

0435+1 0/320 0840 1025 1610 0840 1025 1610 E0/AR1 E0/CR7 0/320 E0/AR1 0.CR7 0/320

6:50

6:50

A connecting flight can be up to six segments. When six or more non-stop and direct flights are displayed, following an availability or schedule request, Amadeus no longer shows the connections on the same display. You are prompted to use the MD entry to see connections. When fewer than six non-stop and direct flights are shown, the connections are displayed. For example:
** AMADEUS AVAILABILITY - AN ** IST ISTANBUL.TR 1 T5 468 CR YR FRA 1 IST I 2LH:UA3720 C4 D4 Y4 B4 M4 H4 Q0 /FRA 1 IST I V0 W0 S0 T0 K0 L0 G0 3 LH3460 C9 D9 Y9 B9 M9 H9 Q1 /FRA 1 IST I V9 S0 4 TK1588 J4 C4 Y4 B4 H4 K4 M4 FRA 1 IST I S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 5LH:UA3802 C4 D4 Y4 B4 M4 H4 Q4 /FRA 1 IST I V4 W4 S0 T0 K0 L0 G0 6 LH3496 C9 D9 Y9 B9 M9 H9 Q8 /FRA 1 IST I V9 S0 7 TK1590 J4 C4 Y4 B4 H4 K4 M4 FRA 1 IST I S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 8 LH3470 C9 D9 Y9 B9 M9 H9 Q9 /FRA 1 IST I V9 W9 S9 TO DISPLAY CONNECTIONS ENTER -MD> 0800 0915 0915 1145 1320 1320 1825 2210 1150 1300 1300 1540 1705 1705 2220 152 MO 10JUN 0000 0*757 2:50 0.321 TR 2:45 E0/321 0.313 0.321 E0/321 0.734 TR 2:45 2:55 2:45 2:45 2:55 2:45

0155+1E0/321

2006 Amadeus s.a.s - All rights reserved

21

Amadeus Air

Training Module

Change of Gauge Flight


A change of gauge flight, is a flight on the same airline with an equipment change en route. These flights can be displayed on two or three lines in an availability display. The availability display below illustrates a change of gauge flight on American Airlines between Miami and Albuquerque. From Miami to Dallas the aircraft is a 72S, and from Dallas to Albuquerque the aircraft changes to a M80. The airline code, flight number, and classes of service are only displayed on the first line, but apply to both legs of the flight.
** AMADEUS AVAILABILITY - AN ** ABQ ALBUQUERQUE.USNM 1 AA1083 F4 A0 Y7 B7 M7 H7 K7 /MIA DFW A 0625 Q5 L1 V0 N0 S0 F7 A3 Y7 B7 M7 H7 K7 /DFW C ABQ 0915 Q5 L1 V0 N0 S0 > 0835 1006 32 SU 10FEB 0000 E0.72S 9 E0.M80 7 5:41

Rail Services
In various markets, Amadeus can display rail services in the same availability display as air services. When filed in the same way that airlines file their flight information, rail providers can be seen in conjunction with air flights in availability, schedule, and timetable displays. It may be necessary to use the IATA code for the railway stations in order to see the rail services. Here is an example from London Waterloo to Paris Gare du Nord on Eurostar:
AN12JUNQQWXPG ** AMADEUS AVAILABILITY - AN ** XPG GARE 1 9F9008 F4 J4 C0 D0 Z4 I4 G4 QQW Y4 B4 H4 K4 M0 N4 Q4 T4 V4 2 9F9018 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M0 N4 Q4 T4 V4 3 9F9036 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 4 9F9048 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 5 9F9052 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 6 9F9030 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 7 9F9006 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 8 9F9012 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 9 9F9022 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 10 9F9002 F4 J4 C4 D4 Z4 I4 G4 QQW Y4 B4 H4 K4 M4 N4 Q4 T4 V4 > DU NORD RA.FR XPG 0812 XPG XPG XPG XPG XPG XPG XPG XPG XPG 1039 1511 1811 1912 1341 0739 0909 1139 0634 73 SA 12JUN 0000 0 TRN 2:35 0 TRN 0 TRN 0 TRN 0 TRN 1 TRN 1 TRN 1 TRN 1 TRN 1 TRN 2:38 2:42 2:42 2:41 2:42 2:44 2:44 2:44 2:49

1147 1417 1853 2153 2253 1723 1123 1253 1523 1023

Note:

This functionality is market-specific.

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Charter Flights
Amadeus neutral availability displays can contain unbundled charter flights. An unbundled charter means that you sell only the seat, without any other prearranged services. A charter flight is indicated with the letter C after the availability line number. In this example the charter flight is on line 1.
AN15MARTGDIST ** AMADEUS AVAILABILITY - AN ** IST ISTANBUL.TR *KI* SPCL WINTER INTERLUDES FROM 194 USD AT CIRAGAN PALACE KEMPINSKI ISTANBUL, BOSPHORUS LOC * TO BOOK >HAKIISTKEM 1 CYM3000 C4 Y4 K4 M4 TGD IST I 1030 1300 2 JU 661 C9 M9 Q5 V9 T9 K9 /TGD BEG 0620 0725 JU 404 C9 M9 H9 S9 Q5 V9 K3 /BEG FCO C 0815 0945 TK1862 J4 C4 D4 Y4 B4 H4 K4 FCO C IST I 1150 1525 M4 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 3 JU 663 C9 M9 Q5 V9 T9 K9 /TGD BEG 1010 1055 JU 350 C9 M9 H9 S9 Q5 V9 K9 /BEG FRA 1 1205 1400 TK1590 J4 C4 D4 Y4 B4 H4 K4 FRA 1 IST I 1525 1920 M4 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E > 45 SA 15MAR 0000 0 100 0/AT7 0/D93 0.738 0/D93 0/733 0.737 1:30 8:05

8:10

2006 Amadeus s.a.s - All rights reserved

23

Amadeus Air

Training Module

Code Share Flights


There are several types of code share agreements: Leased/blocked space Wet or dry lease agreement Other operating carrier Joint flight

Code Share - Leased/Blocked Space


When a Leased/Blocked Space agreement exists between two airlines each airline sells seats from the same aircraft under its own flight number. In the availability display operating airlines code is shown after the availability line number immediately before the colon (:). The marketing airlines code and flight number is shown after the colon. The operating airline displays its flight under its own airline code and flight number on a separate line of the availability display. For example:
AN10JUNFRAMIA ** AMADEUS AVAILABILITY - AN ** MIA MIAMI.USFL 1 LH 462 F9 A9 O2 C9 D9 Z9 I3 /FRA 1 MIA 0950 R2 Y9 B9 M9 H9 X9 Q9 N9 V9 W9 S0 2LH:UA8849 F4 C4 D4 Z4 Y4 B4 M4 FRA 1 MIA 0950 H4 Q4 V4 W4 A4 S0 3 BA 901 J9 C9 D9 I9 Y9 B9 H5 /FRA 2 LHR 1 0725 K9 M9 R9 V9 L9 S9 Q9 O9 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 4LH:BD3210 C4 D4 J0 Y4 B4 M4 /FRA 1 LHR 2 0725 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 5 LH4722 C5 D2 Z0 I0 R0 Y9 B0 /FRA 1 LHR 2 0725 M0 H0 X0 Q0 N0 V0 S0 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 6 LH4670 C9 D9 Z9 I0 R0 Y9 B9 /FRA 1 AMS 0735 M9 H3 X0 Q0 N0 V0 S0 MP 645 C4 Z4 S4 B4 M4 H4 Q4 AMS MIA 1020 V4 N4 O4 > 71 TH 10JUN 0000 E0/744 9:40 E0.744 E0/763 E0/744 0/321 E0/744 E0/321 E0/744 E0/319 0.763 12:25 12:25 12:25 12:25 9:40

1330 1330 0815 1350 0805 1350 0805 1350 0840 1400

When you book a seat on the marketing airlines flight, for example the flight on line 2 in the availability display above, the system displays the operating airline name immediately below the flight segment as well as a flight service information line.

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To display the flight service information from the PNR, enter: RTSVC System Response:
* AMADEUS FLIGHT INFO * UA8849 Y FRAMIA 744 LS COMMERCIAL DUPLICATE - OPERATED BY LUFTHANSA MEMBER OF STAR ALLIANCE OPERATIONAL LEG LH 0462 DEPARTS TERMINAL 1 CHECK-IN /LUFTHANSA > 0

This display advises you that UA8849 is a commercial duplicate leg operated by LH0462. You can display flight service information from the availability display using the DO entry. Refer to Planned Flight Information on page 63.

Code Share - Wet and Dry Lease Agreements


When a Wet or Dry Lease agreement exists an airline hires the aircraft and the crew from another airline and markets the flight under its own 2-letter airline code. In the availability display these flights are marked with an asterisk (*). The operating airline is shown after the availability line number and immediately before the asterisk; the airline that is selling the seats on the flight is shown after the asterisk.
AN20JUNMUCMXP ** AMADEUS AVAILABILITY - AN ** MXP MALPENSA.IT 1IQ*LH3902 C9 D9 Z9 I9 R9 Y9 B9 /MUC 2 MXP 1 0900 M9 H9 X9 Q9 N9 V9 W2 S0 2LH EN5596 C4 D4 Y4 B4 M4 H4 Q4 /MUC 2 MXP 1 1120 V4 W4 S0 3EN*LH5596 C9 D9 Z9 I9 R9 Y9 B9 /MUC 2 MXP 1 1120 M9 H9 X9 Q9 N9 V9 W9 S4 G4 81 SU 20JUN 0000 E0/DH3 1:25 0/CR1 E0/CR1 1:10 1:10

1025 1230 1230

When you book a seat on a code-share flight with a Wet or Dry Lease agreement, the system displays the operating airline name immediately below the flight segment as well as a flight service information line.
RP/NCE1A0990/ 1 LH3902 Y 20JUN 7 MUCMXP HK1 1CABIN/1HANDBAG OPERATED BY AUGSBURG AIRWAYS SEE RTSVC > 0900 1025 DH8 E 0

To retrieve the flight service information from the PNR, enter: RTSVC

2006 Amadeus s.a.s - All rights reserved

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Amadeus Air

Training Module

System Response:
* AMADEUS FLIGHT INFO * LH3902 Y MUCMXP DH3 R OPERATED BY AUGSBURG AIRWAYS DEPARTS TERMINAL 2 ARRIVES TERMINAL 1 9/ NON-SMOKING 0040 0

>

Code Share - Other Operating Carrier


An airline can market a flight under its own flight number, but the flight is operated by another airline. The operating airline does not market its own flight, even though it has its own airline code. This type of flight is marked with an asterisk (*) before the airline code. In this example KLM (code KL) markets the flights operated by KLM City Hopper (code WA).
AN20NOVAMSBRU/AKL ** AMADEUS AVAILABILITY - AN ** BRU BRUSSELS.BE 1 *KL1721 Y4 S4 AMS BRU 2 *KL1723 Y4 S4 AMS BRU 3 *KL1725 Y4 S4 AMS BRU 4 *KL1731 Y4 S4 AMS BRU 5 *KL1735 Y4 S4 B4 M4 K4 L4 AMS BRU > 234 SA 20NOV 0000 E0.F70 0:45 E0.F70 0:50 E0.F70 0:50 E0.F70 0:45 E0.F70 0:55

0700 0905 1030 1555 1915

0745 0955 1120 1640 2010

You can make the DO entry to find out who is the operating carrier. This entry is explained in Flight Information on page 63. For example:
DO1 * 1A PLANNED FLIGHT INFO * APT ARR DY DEP DY CLASS/MEAL AMS 0700 SA YSBMHQVKL/R BRU 0745 SA COMMENTS1.AMS BRU 2.AMS BRU KL1721 234 SA 20NOV EQP GRND EFT TTL F70 0:45 0:45

- OPERATED BY KLM CITYHOPPER - ET/ ELECTRONIC TKT CANDIDATE F70 NO CONFIGURATION SET

CONFIGURATION>

The PNR segment also indicates the operating carrier. For example:
RP/NCE1A0990/ 1 KL1721 Y 20NOV 6 AMSBRU HK1 0700 0745 F70 E 0 OPERATED BY KLM CITYHOPPER ONE PIECE OF CABINLUGGAGE ALLWD OPERATED BY SUBSIDIARY/FRANCHISE >

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Joint Flights
A joint flight is a result of a marketing agreement between two airlines that compete over the same route. There is no indicator identifying joint flights in an availability display, only the operating airlines code and flight number are displayed. However when you sell a seat on a joint flight the system displays the operating and the marketing airlines codes next to each other followed by the flight number. Availability Display:
** AMADEUS AVAILABILITY - AN ** MRU MAURITIUS.MU 1 UU 102 Y9 S9 B9 V9 /RUN MRU 0800 2 MK 213 Y3 KL TL VL GR ZR /RUN MRU 1000 3 MK 221 Y9 K9 T9 VL GR ZR /RUN MRU 1100 4 MK 241 Y7 KL TL VL GR ZR /RUN MRU 1500 5 UU 108 Y9 S9 B9 T9 V6 /RUN MRU 1700 6 MK 261 Y7 KL TL VL GR ZR /RUN MRU 1900 TO DISPLAY CONNECTIONS ENTER -MD> 0845 1045 1145 1545 1745 1945 152 MO 10JUN 0000 0/AT7 0:45 0/ATR 0:45 0/ATR 0:45 0/ATR 0:45 0/AT7 0:45 0/ATR 0:45

This is the system response after you book a seat on Air Austral flight UU102:
RP/NCE1A0900/ 1UUMK 102 Y 10JUN 1 RUNMRU HK1 0800 0845 AT7 0 R RCFM OBLIGATOIRE/NON SMOKING FLT/NO PETC/SS RESERVE MODIF HO 9/ NON-SMOKING >

Air Mauritius (MK) is Air Australs (UU) joint flight partner. The joint flight information is also stored in the flight information of the flight (the DO entry):
DO1 * 1A PLANNED FLIGHT INFO * APT ARR DY DEP DY CLASS/MEAL RUN 0800 MO YSBV/R MRU 0845 MO COMMENTS1.ENTIRE FLT- JOINT FLIGHT UU/MK 2.RUN MRU 9/ NON-SMOKING CONFIGURATION> AT7 Y 64 UU 102 152 MO 10JUN EQP GRND EFT TTL AT7 0:45 0:45

2006 Amadeus s.a.s - All rights reserved

27

Amadeus Air

Training Module

Scrolling Commands
HE SCROLL After you make an initial request for availability, you can use these scrolling entries to move between the various screens, or to request additional availability. Table: Scrolling Commands Entry
M MD MU MT MB MO MN MY MP Move Up to the previous screen of information Move to the Top of the availability display Move to the Bottom of the availability display Move Original, or to the first screen of the availability request Move Next, or to an availability for the next day Move Yesterday, or to an availability display for the previous day Redisplay a cleared screen

Explanation
Move Down to the next screen of information

After you make a scrolling entry to move to a different part of a current availability display or to a different availability display, your original or modified request is shown in the header of the display followed by your most recent type of scrolling or entry. This is the system response after you enter MD to move to the next page of an availability display:
AN10JUNDUSMUC -MD** AMADEUS AVAILABILITY - AN ** MUC MUNICH.DE 1 IQ 407 C4 J4 H4 Y4 B4 Q2 L2 /DUS AGB 2 LH1016 C9 D9 Y9 B9 M9 H7 Q0 /DUS MUC V9 S0 3 LH 828 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC V9 W9 S9 4LH:UA3852 C4 D4 Y4 B4 M4 H4 Q4 /DUS MUC V4 W4 S0 T0 K0 L0 G0 5 DI7085 C9 D9 U9 Y9 B9 H9 K9 /DUS MUC M9 V9 N9 P9 L9 O9 Q9 S9 X9 6DI:BA4885 C9 D9 I9 U9 Y9 B9 H9 /DUS MUC K9 M9 V9 N9 P9 L9 O9 Q9 S9 X9 7 LH 822 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC V9 W9 S9 8 LH 808 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC V9 W9 S9 9LH:NZ4590 C4 D4 Y7 B7 M7 H7 Q7 DUS MUC V0 W4 10DI:BA4889 C9 D9 I9 U9 Y9 B9 H9 /DUS MUC K9 M9 V9 N9 P9 L9 O9 Q9 S9 X9 > 151 MO 10JUN 0000 0/DH3 1:25 E0/321 1:10 E0/320 0.320 E0/733 E0/733 E0/320 E0/735 0.735 E0/737 TR TR 1:10 1:10 1:15 1:15 1:10 1:10 1:10 1:15

0835 0855 0925 0925 0950 0950 1020 1045 1045 1140

1000 1005 1035 1035 1105 1105 1130 1155 1155 1255

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When you reach the last screen of availability for the city pairs and date requested, the system responds with the message:
** AMADEUS AVAILABILITY - AN ** DUS DUSSELDORF.DE 5*DLX EXCELSIOR HTL ERNST FRST CLASS CGN ALTERN FOR DUS FAIRS 35 MIN FRM DUS FAIRGROUND VALUE RATES SEE >HALWCGN503 NO LATER FLTS -FRA DUS- ENTER A CONNECT POINT /X... FOR MORE > 0 WE 09JAN 1842

Table: Scrolling Entries to Retrieve a Previous Availability Display Entry


MDAN MUAN MTAN MBAN MOAN MPAN

Explanation
Move back to the previous display and Down to the next screen of information Move back to the previous display and Up one screen Move back to the Top of the previous display Move back to the Bottom of the previous display Move back to the first page of the Original availability request Move back to the Previous availability display

Note:

You can use any of the four availability transaction codes (AN, AD, AA, or AE) in these scrolling entries.

2006 Amadeus s.a.s - All rights reserved

29

Amadeus Air

Training Module

Availability Options
To customize your availability display, you can add options to any of the availability entries. The options can be added individually, or all in the same entry Table: Availability Options Option/Indicator
Specific Airline /A

Use To Display
Availability for a specific airline

Entry Example
AN19JUNLHRMAD0800/AIB You can enter up to three airline codes, including YY, separated by a comma.

Availability for a specific airline and flight number Availability for a specific airline and flight number plus any connections to a specific airline Availability for a specific airline and flight number plus any connections to any airline Except Specific Airline /AOperating Airline Only /A+ Number of Seats /B Booking Class /C Availability for a specific number of seats Availability for a specific booking class Availability for several classes of service. In case of connections at least one of the classes specified must be open for sale or waitlist on each segment. Availability for several classes of service. In case of connections at least one of the classes specified must be open for sale or waitlist on at least one of the segments. Availability for several classes of service. All classes specified must be open for sale or waitlist on all segments. Availability excluding a specific airline

AN19JUNLHRMAD/AIB3161 AN19JUNROMJFK/AAF361,BA

AN19JUNROMJFK/AAF381,YY

AN19JUNLHRMAD0800/A-IB You can enter up to three airline codes, separated by a comma. AN19JUNLHRMAD0800/A+IB You can enter up to three airline codes, separated by a comma. AN15MAYCDGNCE0800/B8

Availability for an operating airline

AN19DECROMGVA1600/CY

AN19DECROMGVA1600/CY,M,L You can enter up to three classes separated by a comma. AN19DECROMGVA1600/CY,M,+ You can enter up to two classes with the plus sign. AN19DECROMGVA1600/CY-M-L You can enter up to three classes separated by a dash

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Option/Indicator
Flight Display /D

Use To Display
Display availability for a specific flight display: charter flights (C) only, charter flights and scheduled flights (M), or scheduled flights (S) only Display availability limited to: nonstop (N), direct (D), or connecting (C) flights Display meal flights only

Entry Example
AN19DECROMGVA1600/DM

Flight Type /F

AN18AUGSINHKG0900/FN

AN18AUGSINHKG0900/FM AN19FEBLHRJFK1100/H-ON AN19FEBLHRJFK1100/H-OFF

Screen Width /H- (horizontal)

Expand the screen width to 79 columns Reduce the screen width to 64 columns Expand the availability display to show a maximum of 12 flights Reduce the availability display to show a maximum of 6 flights Availability for booking classes corresponding to a specific cabin in the aircraft Availability for a connecting flight that might not have the requested cabin The cabin qualifiers are: First class (F) Business class (C) Economy (Y) Economy sub-class economy/coach premium (W) Economy Classes excluding the economy/coach premium subclass (M)

Screen Length /V- (vertical)

AN18JUNCDGLIS0900/V-ON

AN18JUNCDGLIS0900/V-OFF AN19FEBLHRJFK1100/KY

Specific Cabin /K

AN19FEBLHRJFK/KF+ You can enter up to two cabin preferences, separated by a comma.

/K+

Online Connection /O Time Format /T

Availability showing connections on the same airline for all flights Availability showing the flight times in (12) 12-hour clock, or (24) 24-hour clock

AN19MAYZRHJFK0800/O

AN19MAYZRHJFK0800/T12

2006 Amadeus s.a.s - All rights reserved

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Amadeus Air

Training Module

Option/Indicator
Connecting Point /X

Use To Display
Display availability over a specific connecting point

Entry Example
AN13MAYNCEMIA1200/XCDG You can enter a maximum of two connecting points. AN13MAYNCEMIA1200/XCDG120

Display an availability over a specific connecting point with a minimum connecting time of 120 minutes When you use the connecting city option /X, and do not specify a connecting time, the system displays the flights based on the minimum connecting time. Except Connecting Point /XDisplay Sequence /Z Display availability excluding a specific connecting point

AN13MAYNCEMIA1200/X-CDG You can enter a maximum of two connecting points EU: AN29SEPSVOATL0900/ZEU DOT: AN29SEPSVOATL9A/ZUS

Display by either the European Union (EU) regulations, or the U.S. Department of Transportation (DOT) regulations

Time Window

Display flights for a specified number of hours before and after the time in your entry

AN12JUNLHRFRA1000/W2,3

Expanded Screen Display


An expanded screen gives you additional information not contained in the 64 column availability display. For example: 1. An expanded Amadeus availability identification line with the destination city or airport code and name, the destination country code, and the destination state code (if applicable) 2. Airport terminal information next to the airport code 3. On-time performance indicators (US airlines on their domestic routes) 4. Seven classes of service displayed on the first line Note: The /V- and /H- options are only available to selected markets and networks. Some terminals may not support this function.

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Chapter 1 Amadeus Air

Availability 7-Day Search


You can search for flights for a 7-day range from the date you specify in the availability entry. This entry is useful for: Peak travel times Limited frequency

To request a 7-day search display, enter a slash (/) after the availability transaction code. For example: AN / 20JUNDUSMIA System Response:
**FIRST FLIGHT AVAILABLE 21JUN** DUS MIA ** AMADEUS AVAILABILITY - AN ** MIA MIAMI.USFL 1 LT 900 C4 M9 W9 T9 Y0 H0 Q0 /DUS B MIA K0 G0 L0 N0 B0 V0 > 163 FR 21JUN 0000 0/332 9:55

1150

1545

The header line advises you of the date when the first flight is available (21JUN). The system begins its search from the date in your entry, and in this case the first available flight is on June 21st. When the system cannot find a flight it responds with the message:
**NOT AVAILABLE 08FEB-15FEB** SEA NOU USE SCHEDULE DISPLAY -SN- OR MODIFY OPTIONS /A../C >

Note:

Flights that are available for waitlist only on all segments will not appear in the 7-day search availability display.

2006 Amadeus s.a.s - All rights reserved

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Training Module

Scrolling Commands for 7-Day Search Availability


HE SCROLL After you make an initial request for a 7-day search availability, you can use scrolling entries to move between the various screens, or to request additional availability. Table: Scrolling Commands for 7-day Search Entry
M MD MU MT MB MO MN MP Move Up to the previous screen of information Move to the Top of the availability display Move to the Bottom of the availability display Move Original, or to the first screen of the availability request Move Next, or to an availability seven days in the future Redisplay a cleared screen

Explanation
Move Down to the next screen of information

Table: Scrolling Commands to Return to the Previous 7-day Search To retrieve a previous 7-day search availability display after you have made another entry, use the following scrolling entries: Entry
MDAN/ MUAN/ MTAN/ MBAN/ MOAN/

Explanation
Move back to the previous display and Down to the next screen of information Move back to the previous display and Up one screen Move back to the Top of the previous display Move back to the Bottom of the previous display Move back to the first page of the Original availability request

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Requesting a Display by the Day of the Week


You can request an availability or schedule display by the day of the week, using either the 2-letter abbreviation or the numeric day of the week. To request flights for Monday, enter: ANMO/CDGLHR - or - AN1/CDGLHR System Response:
** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB 1 BA 301 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 L9 V9 N9 O9 Q9 S9 2AF:BE5102 C4 D4 Y4 S4 K4 M4 Q4 CDG2F LHR 2 WL IL 3 AF1070 C5 D3 Y9 S9 K9 H9 T9 /CDG2F LHR 2 M6 V6 L6 Q6 GR BR 4 AF2670 C9 D5 Y5 S5 KL HL TL /CDG2F LHR 2 GR BR 5AF:BE5106 C4 D4 Y4 S4 KL ML QL CDG2F LHR 2 WL IL 6 BA 303 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 L9 V9 N9 O9 Q9 S9 7AF:BE5110 C4 D4 Y4 S4 KL QL WL CDG2F LHR 2 IL 8 AF1170 C9 D9 Y9 S9 KL HL TL /CDG2F LHR 2 GR BR 9AF:BE5114 C4 D4 Y4 S4 K4 M4 W0 CDG2F LHR 2 IL > 0655 0700 0700 0730 0730 0745 0800 0800 0900 0715 0710 0710 0750 0750 0815 0825 0825 0925 5 MO 14JAN 0000 E0/319 1:20 0*319 E0/319 E0/320 0*320 E0/752 0*321 E0/321 0*320 1:10 1:10 1:20 1:20 1:30 1:25 1:25 1:25

You can also use this entry to request a carrier-preferred display. For example, to request a Lufthansa display for flights on Tuesday, enter: ANLHTU/MUCLHR -or- ANLH2/MUCLHR System Response:
** LUFTHANSA - AN ** LHR 1 LH4690 C9 D9 Y9 B9 V2 S0 2 LH4660 C9 D9 Y9 B9 V9 W9 S9 3 LH4550 C9 D9 Y9 B9 V9 W9 S9 4 LH4500 C9 D9 Y9 B9 V9 W9 S9 5 LH4540 C9 D9 Y9 B9 V9 W9 S9 6 LH4560 C9 D9 Y9 B9 V9 W9 S9 7 LH4454 C9 D9 Y9 B9 V9 W9 S9 BD:LH6590 C4 D4 Y4 B4 V4 S4 8 LH 847 C9 D9 Y9 B9 V9 W9 S9 LH5944 C5 D5 Y5 B3 V1 S0 > HEATHROW.GB M4 H4 Q2 /MUC M9 H9 Q9 /MUC M9 H9 Q9 /MUC M9 H9 Q9 /MUC M9 H9 Q9 /MUC M9 H9 Q9 /MUC M9 H9 Q9 /MUC M4 H4 Q4 /AMS M9 H9 Q9 /MUC LHR 2 LHR 2 LHR 2 LHR 2 LHR 2 LHR 2 AMS LHR 1 CGN 1 0720 1015 1300 1455 1810 1915 1500 1710 1440 1655 0830 1125 1415 1605 1920 2025 1630 1725 1550 1710 6 TU 15JAN 0000 E0/733 2:10 E0/320 E0/320 E0/733 E0/320 E0/320 E0/735 0/734 E0/321 E0/CR7 3:30 3:25 2:10 2:15 2:10 2:10 2:10

M2 H1 Q1 /CGN 1 LHR 2

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Training Module

Multi-airport City
If you specify the code for a city that is served by more than one airport, the availability will show flights for all of those airports. To restrict availability to a single airport for a multi-airport city, use the airport code (not the city code) in your request entry. If you enter a city code that is the same as the airport code for that city, such as HOU for Houston city and Houston Hobby airport, the system will use the city code by default. When the airport code is the same as the city code, but you only want to display flights from a single airport, add the plus sign (+) after the city code. For example, enter: AN 17MAY ATLHOU+ System Response:
AN17MAYATLHOU+ ** AMADEUS AVAILABILITY - AN ** HOU HOBBY.USTX ** CP HOU096 CROWNE PLAZA HOUSTON DWNTWN*RTS FR 169USD WKDY ** 89USD WKND*IN HEART OF DWNTWN* TO BOOK: >HACPHOU09633MAY 1 DL 239 Y7 B7 M7 H7 Q7 K7 L7 ATL S HOU 0817 0931 U7 T7 2 FL 293 A4 J4 Y4 B4 M4 K4 Q9 ATL N HOU 0915 1030 V4 T4 L4 R4 E4 3EV*DL4178 Y7 B7 M7 H7 Q7 K7 L0 ATL S HOU 0955 1119 U7 T0 47 MO 17MAY 0000 E0/738 6 0 717 4 E0/CRJ 6 2:14 2:15 2:24

When the airport code is the departure airport, enter: AN 15NOV HOU+ATL

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Alliances
GG ALLIANCES

Star Alliance
You can request an availability display that is controlled by Star Alliance and that only shows flights operated by Star Alliance members. You display the Star Alliance display using the same entry as for a single carrier-preferred display, but with the Star Alliance code *A. For example: AN*A15DECAMSBKK System Response:
AN*A15DECAMSBKK ** STAR ALLIANCE - AN ** BKK BANGKOK.TH 259 WE 15DEC THERE IS ONLY ONE REAL CHOICE: THE STAR ALLIANCE NETWORK - WITH 88 NEW DESTINATIONS AS WE WELCOME US AIRWAYS ABOARD IN 2004! 1CL*LH4675 C9 D9 Z9 I9 R9 Y9 B9 /AMS FRA 1 1205 1315 E0/CR7 M9 H9 X9 Q9 N9 V9 W9 S2 TG:LH9714 F4 A4 C4 D4 Z4 Y4 B4 /FRA 1 BKK 1 1410 0620+1 0/747 M4 H4 Q0 V0 S0 2 LH4681 C9 D9 Z9 I0 R0 Y9 B9 /AMS FRA 1 1955 2105 E0/321 M9 H9 X9 Q9 N9 V9 W9 S9 LH:TG7823 F4 A4 C4 D4 Y4 B4 M0 /FRA 1 BKK 2 2200 1410+1 0/744 S0 3 LH4681 C9 D9 Z9 I0 R0 Y9 B9 /AMS FRA 1 1955 2105 E0/321 M9 H9 X9 Q9 N9 V9 W9 S9 LH 744 F9 A9 O5 C9 D9 Z9 I0 /FRA 1 BKK 2 2200 1410+1E0/744 R0 Y9 B0 M0 X0 N0 S0 4LH:TG7681 F0 C0 D0 Y0 B0 M0 H0 /AMS FRA 1 1830 1940 0/320 TR Q0 S0 V0 TG 923 F9 A8 P7 C9 D9 J9 Z9 /FRA 1 BKK 1 2115 1255+1E0/747 Y9 B9 M9 H9 QL T9 K9 S9 V0 W0 > 0000

12:15

12:15

12:15

12:25

The header line indicates that this is a Star Alliance availability display. The following two lines are available for Star Alliance marketing messages. The rest of the display remains the same.

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Oneworld Alliance
You can request an availability display that is controlled by Oneworld Alliance and that only shows flights operated by Oneworld Alliance members. You display the Oneworld Alliance display using the same entry as for a single carrier-preferred display, but with the Oneworld Alliance code *O. For example: AN*O19NOVBRUMIA System Response:
AN*O19NOVBRUMIA ** ONEWORLD - AN ** MIA MIAMI.USFL 1 BA 389 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 0730 K9 M9 R9 V9 L9 S9 O9 BA 207 F9 A9 J9 C9 D9 I8 W9 /LHR 3 MIA 0940 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 2 AA 171 J7 D7 I2 Y7 B7 W7 G7 /BRU JFK 8 1000 H7 K7 M7 S7 L7 V7 N7 Q6 O4 AA 933 F7 A7 J5 D5 Y7 B7 W7 /JFK 8 MIA 1353 G7 H7 K7 M7 S7 L7 V7 N7 Q6 O4 3BA:AA6423 J7 D7 Y7 B7 W7 H7 K7 /BRU LHR 4 0730 M0 S0 L0 V0 N0 Q0 O0 AA 057 F7 A4 J7 D7 I5 Y7 B7 /LHR 3 MIA 0955 W7 G7 H7 K7 M0 S0 L0 V0 N0 Q0 O0 4 BA 389 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 0730 K9 M9 R9 V9 L9 S9 O9 AA 057 F7 A4 J7 D7 I5 Y7 B7 /LHR 3 MIA 0955 G7 H7 K7 M2 V0 L0 S0 Q0 N0 W0 O0 5 BA 391 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 1055 K9 M9 R9 V9 N9 L9 S9 Q9 O9 BA 209 F9 A9 J9 C9 D9 I9 W9 /LHR 3 MIA 1330 T9 Y9 B9 H9 K9 M9 R9 V9 L9 S9 > 233 FR 19NOV 0000 E0/320 E0/744 E0.763 E0.AB6 N 0.320 E0.777 E0/320 E0.777 E0/320 E0/744 13:20 13:10 TR 13:10 13:08 12:55

0755 1425 1225 1708 0755 1440 0755 1440 1115 1815

The header line indicates that this is a Oneworld Alliance availability display. The rest of the display remains the same.

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Sky Team
You can request an availability display that is controlled by Sky Team and that only shows flights operated by Sky Team members. You display the Sky Team display using the same entry as for a single carrier-preferred display, but with the Sky Team code *S. For example: AN*S15OCTPARMEX System Response:
AN*S15OCTPARMEX ** SKYTEAM - AN ** MEX MEXICO CITY.MX SKYTEAM CARING MORE ABOUT YOU 1AM:AF 432 J9 C4 DL ZL Y9 B9 K9 /CDG2E MEX H9 W9 T9 V9 GR UR 2 AM 006 J9 A9 D0 Y9 B9 M9 S9 /CDG2E MEX K9 Q9 N9 H9 X8 T8 L8 V3 3 AF 438 P9 F6 A2 J9 C9 D9 Z9 /CDG2E MEX Y9 B9 K9 H9 W9 T9 V9 L9 GR UR 4AF:AM8038 J7 A7 D0 Y9 B9 M9 S9 /CDG2E MEX K9 Q9 N9 H4 X0 T0 L0 V0 5AF:DL8266 C7 D7 I0 Y7 B7 M7 H7 CDG2E JFK 1 Q7 K7 L7 U7 T7 AM 403 J9 A9 D2 Y9 B9 M9 S9 /JFK 1 MEX K9 Q9 N9 H9 X9 T9 L9 V9 6 DL 029 J7 D7 I7 Y7 B7 M7 H7 CDG2E ATL S Q7 K7 L0 U0 T0 AM 637 J9 A9 D9 Y9 B9 M9 S9 /ATL S MEX K9 Q9 N9 H9 X9 T9 L9 V9 > 198 FR 15OCT 0000 1030 1030 1315 1315 1315 1630 1155 1725 1640 1640 1755 1755 1515 2050 1525 2010 0/762 0/762 E0/744 0/747 E0/773 E0/757 E0/777 E0/M80 15:15 14:35 13:10 13:10 11:40 11:40

The header line indicates that this is a Sky Team availability display. The following line is available for Sky Team marketing messages. The rest of the display remains the same.

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Training Module

Carrier-preferred Availability
A carrier-preferred availability provides you with a biased availability display for an Amadeus Access Airline. It is controlled by the target airline. The carrier-preferred display is available for those carriers that have a carrier-preferred display agreement with Amadeus. This display enables an individual airline to display flights of its choice and flights it encourages its own agents to sell. The display can include: Flights of the specific airline, even though other airlines may offer an earlier service. Flights operated by the airlines chosen affiliates. Flights that are normally excluded from a display due to lengthy flying time, or excessive mileage.

To request a carrier-preferred display, enter the airline code after the availability transaction code. For example: AN AF 13MAY PARLON System Response:
ANAF13MAYPARLON ** AIR FRANCE 1WX*AF5018 C9 HL 2 AF2670 C9 H9 3 AF1170 C9 H9 4WX*AF5020 C9 GR 5 AF1270 C9 H9 6 AF1370 C9 H9 7WX*AF5022 C9 H9 8 AF1570 C9 H9 9 AF1670 C9 H9 10 AF1870 C9 H9 > AN D9 GR D9 T9 D9 T9 D9 D9 T9 D9 T9 D9 T9 D9 T9 D9 T9 D9 T9 ** LON LONDON.GB Z9 YL SL BL KL /ORY W LCY Z8 V9 Z9 V9 YL Z9 V9 Z9 V9 Z9 V9 Z9 V9 Z9 V9 Z9 V9 Y9 L9 Y9 L9 SL Y9 L9 Y9 L9 Y9 L9 Y9 L9 Y9 L9 Y9 L9 S9 R9 S9 R9 BL S9 R9 S9 R9 S9 M9 S9 R9 S9 R9 S9 R9 B9 M9 B9 M9 KL B9 M9 B9 M9 B9 Q9 B9 M9 B9 M9 B9 M9 K9 Q6 K9 Q9 HL K9 Q9 K9 Q9 K9 W9 K9 Q9 K9 Q9 K9 Q9 43 TH 13MAY 0000 E0/142 1:00 E0/321 E0/320 E0/142 E0/319 E0/320 E0/142 E0/320 E0/320 E0/320 1:20 1:25 1:00 1:25 1:20 1:00 1:15 1:10 1:10

0730

0730 0750 0825 0845 0925 1020 1200 1215 1310 1510

/CDG2F LHR 2 0730 GR /CDG2F LHR 2 0800 U9 W9 E9 A9 GR /ORY W LCY 0845 /CDG2F LHR 2 0900 U9 W9 E9 A9 GR /CDG2F LHR 2 1000 U9 W9 E9 A9 N9 GR /ORY W LCY 1200 E9 GR /CDG2F LHR 2 1200 U9 W9 E9 A9 N9 GR /CDG2F LHR 2 1300 U9 W9 E9 A9 N9 GR /CDG2F LHR 2 1500 U9 W9 E9 A9 N9 GR

When you use this entry, the system checks the Display Preference Record for the airline and the city pair and displays the flights accordingly. If a record does not exist, the system displays a neutral availability. If you use this entry and the airline is a Direct Access airline, the system responds with:
USE1XX >

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If the airline is neither an Amadeus Access Airline or a Direct Access airline, the system responds with:
NOT SUPPORTED >

Dual-City Pair Availability


You can request dual-city pair availability in one entry. The system searches for any combination of non-stop, direct, or connecting flights for each half of the dualcity routing. You can use any one of the four availability or schedule transaction codes. To request a round-trip availability, enter an asterisk (*) and the return date at the end of your entry. For example: AN 23SEP CDGLHR * 25SEP Note: If you omit the date, the system automatically displays return flights departing one hour before 1800 on the same day.

System Response:
** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB 1 BA 301 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 0655 L9 V9 O9 Q9 S9 2 AF1070 C9 D9 Y9 S9 K9 H9 T9 /CDG2F LHR 2 0700 GR BR 3 AF2670 C9 D9 Y9 S9 K9 H9 T9 /CDG2F LHR 2 0730 GR BR 4 BA 303 C9 D9 I9 U4 Y9 B9 H9 /CDG 1 LHR 4 0740 K9 M9 L9 V9 N8 O9 Q9 S9 X9 5 AF1170 C9 D9 Y9 SL K9 H9 T9 /CDG2F LHR 2 0800 M9 V9 L9 Q9 W2 I2 GR BR ** AMADEUS AVAILABILITY - AN ** CDG CHARLES DE GAUL.FR 11BA:QF3302 J9 D9 Y9 B9 H9 K9 M9 /LHR 4 CDG 1 0620 L9 S9 V9 O9 Q9 N0 X0 12 BA 302 C9 D9 Y9 B9 H9 K9 M9 /LHR 4 CDG 1 0620 L9 V9 O9 Q7 S9 13BD:LH6715 C4 D4 Y4 B4 M4 H4 Q4 /LHR 1 CDG 1 0635 V4 W4 S4 > 0705 0710 0750 0805 0825 0825 0825 0900 256 MO 23SEP 0000 E0/319 1:10 E0/320 E0/733 E0/752 E0/321 1:10 1:20 1:25 1:25

258 WE 25SEP 0000 0/757 TR 1:05 E0/752 0/735 1:05 1:25

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Features of the display are: Outbound flights are shown on the upper section of the display, inbound flights on the lower section. Outbound flights begin with line number 1, and inbound flights begin with line number 11. Each availability display has a header line detailing the type of display, number of days between current date and departure date, day of the week, date, and time. If you have 12-line screen capability, a maximum of 6 flights can appear in each display. Table: Additional Dual-city pair Availability Entries Entry
AN23SEPCDGLHR* AN20JUNDUSMUC*+5

Note:

Displays
Round-trip availability for the same date Round-trip availability with the return date specified by the number of days later than the departure date. Availability between two different city pairs, for the same date Availability between two different city pairs, with different dates Open-jaw availability for the same date The system displays a CDG to FRA availability and a MUC to CDG availability.

AN12OCTMADLHR*MANBCN AN12OCTMADLHR*15OCTMANBCN AN12OCTCDGFRA*MUC

AN12OCTCDGFRA*15OCTMUC

Open jaw availability with different dates

When you use the scrolling entries to request additional screen displays, both displays are modified. You use special scrolling commands on a dual-city pair availability display. These entries show additional flights for either the first city pair (upper display section), or the second city pair (lower display section). Table: Scrolling Entries for Dual City Pair Availability 1st City Pair
MDF MUF MNF MYF

nd

City Pair

Explanation
Move Down Move Up Move Next (following day) Move Yesterday (previous day)

MDS MUS MNS MYS

You can use the availability options to customize your dual-city pair availability request.

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If you want to use the same option for each city pair, you do not need to specify it again. The system automatically applies the same options that were entered for the first city pair to the second city pair. For example: AN12OCTMADGVA/AIB* If you want to specify a different option for each city pair, you must enter it in each part of the entry. For example: AN12OCTMADGVA/FC*15OCT/CY Table: Dual City Pair Entries With Options The first example is for round-trip availability, the second example is for dual-city pair availability: Option
Specific Airline

Entry Example
AN12OCTMANBCN/AAF*13NOV/ASN AN12OCTMANBCN/AAF*13NOVMADLHR/AIB

Number of Seats

AN23SEPMADCDG/B8*25SEP/B5 AN23SEPMADCDG/B8*25SEPNCEBCN/B5

Booking class

AN23SEPGVAZRH/CC*11OCT/CY AN23SEPGVAZRH/CC*11OCTAMSSTO/CY

Online Connection

AN15MAYROMBRU/O*18MAY AN215MAYROMBRU/O*18MAYGVACDG

Connecting Point

AN10JUNMUCJFK/XFRA*15JUN/XCDG AN10JUNMUCJFK/XFRA*15JUNMIAFRA/XCDG

Flight Type

AN3FEBDUBNYC/FD AN3FEBDUBNYC/FN*23FEBNYCDUB/FD

7-Day Search

AN3FEBAMSNYC*//MIACDG

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Layover Connection
You can request an availability display that shows only those connections that include an overnight stop en route (layover). To request a layover connection, enter: AL01MAYKMGJKT System Response:
AL01MAYKMGJKT ** AMADEUS LAYOVER 1 TG 613 C3 D1 H0 Q0 TG 433 C9 D8 H9 Q9 2 TG 613 C3 D1 H0 Q0 TG 413 C9 D9 H0 Q0 NO MORE LATER FLTS > - AL ** JKT J1 Z1 Y0 B0 T0 K0 S0 V0 J8 Z8 Y9 B9 T9 K9 S9 V9 J1 Z1 Y0 B0 T0 K0 S0 V0 J9 Z9 Y0 B0 T0 K0 S0 V0 01MAY KMG JAKARTA.ID M0 /KMG I BKK W0 M9 /BKK 1 CGK W9 M0 /KMG I BKK W0 M0 /BKK 1 CGK W0 JKT 11 SA 01MAY 0000 0/AB6 IR 21:05 IR 26:05

1 2 1 2

1520 0755+1 1520 1115+1

1630

1125+1 0/AB6 1630 0/AB6

1625+1 1/333

Such connections do not appear in a normal availability display since they exceed the maximum ground time set by European Union regulations. Airlines wishing to submit such connections maintain their own specific city pair records in Amadeus.

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Displaying Connecting Points


When you are not sure of a logical connecting point between two cities, you can display the connecting points that are stored in Amadeus for a specific city pair. This is for informational purposes only. You can use the connecting points displayed in an availability or schedule request. Not all possible connecting cities are displayed, only the ones that meet the neutral selection rules established by Amadeus for this display. To request connecting points for a specific city pair, enter: DX CDGANC System Response:
DXCDGANC PAR-ANC MEFT 1300 GEN CHI DTT LAX SEL

1 CONNECTION POINT ATL BOS CVG DFW FRA HOU NYC SEA SFO WAS 2 CONNECTION POINTS AMS-MSP AMS-SEA CHI-DTT CHI-MSP CVG-MSP FRA-FAI LON-MSP LON-SEA PIT-DTT SFO-SEA * NO MORE ITEMS TO DISPLAY >

CHI-DEN CPH-SEA LON-CHI NYC-MSP YTO-DTT

Note:

There may be connecting points in the DX list that do not have flights when you use them in an availability or schedule request. This is because they are unrealistic routings, but still within the selection rules. Table: Explanation of System Response

Component
PAR-ANC MEfT 1300

Identifies
Associated city codes, if airport codes were used in the entry, or the city codes used in the entry Maximum elapsed flying time in minutes Note: This figure is used as a limit to avoid building connections that are too long.

GEN

Indicates that these connections are generated by Amadeus based on neutral rules Note: Connections generated in this way are selected because the origin and destination are a frequently requested city pair. Connections displayed without this indicator are based on connecting points requested by the airlines.

1 CONNECTION POINT

Single connection point cities, in alphabetical order

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Component
2 CONNECTION POINTS

Identifies
Double connection point cities, in alphabetical order

You can also specify a connecting city if you think that this is a possible connecting point. For example: DXCDGANC/LAX System Response:
DXCDGANC/LAX PAR-ANC MEFT 1300 GEN

1 CONNECTION POINT LAX * NO MORE ITEMS TO DISPLAY >

You can also specify the number of legs for the list of connecting points. DXCDGANC/3 System Response:
DXCDGANC/3 PAR-ANC MEFT 1300 GEN CHI-DEN CPH-SEA LON-CHI NYC-MSP YTO-DTT

2 CONNECTION POINTS AMS-MSP AMS-SEA CHI-DTT CHI-MSP CVG-MSP FRA-FAI LON-MSP LON-SEA PIT-DTT SFO-SEA * NO MORE ITEMS TO DISPLAY >

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Changing an Availability Display


HE AC You can change any portion of an existing availability display using the transaction code AC. You have the ability to: Change the city pairs, date, and/or time Change the existing options Change the display type Change carrier-preferred displays Change round-trip or dual-city pair availability Display return availability Table: Entries to Change an Availability Display Here are the entries you can make: Entry
ACMAD AC//DUS ACCDGLHR AC20SEP AC5 AC-3 AC1600 AC/AAF AC/AYY AC/A+AF AC/B8 AC/CF AC/C AC/KY AC/O AC/NSJO AC/XFRA AC/FC

Changes
Origin airport or city code Destination airport or city code Origin and destination airport or city codes Date Date to five days later Date to three days earlier Time Preferred airline To a display of all airlines To a display of the operating airline only Number of seats required Preferred booking class To no class-of-service preference after a previous preferred class-of-service display Preferred cabin To online connections To a continuation availability display Connecting city Flight type

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Entry
ACLH/ AC1A/

Changes
From a neutral display to a carrier-preferred display From a carrier-preferred display to a neutral display

Table: Entries to Change a Dual-city Pair Display You can change a dual-city pair availability using the same entries that you make to change a single availability request: Entry
AC25MAR* AC*19JUN AC19MAY*25MAY AC* ACF ACS

Changes
Information in the first display Information in the second display Information in both displays A single availability to a dual-city pair availability The first half of the dual-city pair availability display to a single availability display The second half of the dual-city pair availability display to a single availability display

Table: Entries to Change a Carrier-preferred Display These entries change carrier-preferred displays: Entry
ACIB/ ACADLH/ ACAN AC1A/

Changes
One carrier-preferred display to another Display type and preferred carrier Back to a neutral display, for travel agencies Back to a neutral display, for airlines

Table: Entries to Request Return Availability Here are the entries to request return availability: Entry
ACR ACR23MAR ACR6 ACR23MAY1800 ACR/13OCT

Requests
Return availability for the same date Return availability for a different date Return availability for a specific number of days after the outbound trip Return availability for a specific date and time Return availability with the 7-day search option

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Changing an Availability Display to a Fare Display


When you have an availability display on your screen, you can use a shortcut entry to request a fare display. This availability display illustrates this entry.
AN19FEBLHRFCO ** AMADEUS AVAILABILITY - AN ** FCO FIUMICINO.IT 1 AZ 201 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 0705 K7 V7 T7 N7 L7 2 BA 548 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 0725 K9 M9 R9 V9 N9 L9 S9 Q9 O9 3 AZ 203 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1025 K7 V7 T7 N7 L7 4 BA 554 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1030 K9 M9 R9 V9 N9 L9 S9 Q9 O9 5 AZ 205 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1215 K7 V7 T7 N7 L7 6 BA 560 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1235 K9 M9 R9 V9 N3 L9 S9 Q9 O9 7 BA 556 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1410 K9 M9 R9 V9 N9 L9 S9 Q9 O9 8 AZ 207 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1735 K7 V7 T7 N7 L7 9 AZ 211 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1805 K7 V7 T7 N7 L7 > 325 SA 19FEB 0000 E0/321 2:30 E0/320 E0/321 E0/320 E0/321 E0/320 E0/320 E0/321 E0/321 2:30 2:30 2:30 2:30 2:30 2:25 2:30 2:30

1035 1055 1355 1400 1545 1605 1735 2105 2135

To request a fare display for the airline on line 1, enter: ACFQ1 System Response:
FQDLHRFCO/D19FEB/AAZ AF AY BA BD ET KL LG LH LO TAX MAY APPLY LX OK OS RG SK SN 2G /YY*AG SURCHG MAY APPLY-CK RULE ROE 0.541386 NEAREST 1.00 GBP 19FEB05**19FEB05/AZ LONROM/NSP;EH/TPM 898/MPM 1077 NEW ALITALIA -VISIT ITALY FARE- (VITALY3-VITALY4-VITALY5) ..........THE BEST WAY TO FLY WITHIN ITALY................ LN FARE BASIS OW GBP RT B PEN DATES/DAYS AP MIN MAX R 01 DVALUE 5856 D + - - 12M R 02 BVALUE 4272 B + - - 12M R 03 COWEU 425 C + - - M 04 CRTEU 773 C + - - R 05 CRT 651 C + - - 12M R 06 DRTGB7 591 D NRF + - - R 07 YB 294 Y + + + - R 08 YRTGB 556 Y + - - R 09 IRTGB7 471 I NRF + - - R 10 BPXGB7 404 B NRF + + - R 11 MPXGB7 304 M NRF + - - R 12 HSXGB7 244 H NRF + + - R 13 KSXGB7 183 K NRF + + - R >

The header line indicates the FQD entry that the system made to request the fare display. The date and city pairs in the availability correspond to the dates and cities in the fare display. To return to your availability display, enter: MPAN

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Direct Access
HE DIRECT HE DIR AIRLINE CODE Direct Access provides you with direct access to the reservation systems of some airlines. Using standard Amadeus entries, you can obtain current information on the availability of seats through a connection between Amadeus and the airline. Most airlines offer a higher level of access than Direct Access. However, if an airline is implemented in Standard Access but also supports Direct Access, you are recommended to make reservations using Direct Access. By accessing the reservation system of the airline directly, you can sell the last seat available on a flight without the airline rejecting the booking after end transaction. Flights can be sold even if they are on a request basis or are showing waitlist status on other types of Amadeus displays. You can see up to a maximum of 26 classes of service in a Direct Access display. Any Amadeus user has the ability to directly access the inventory systems of the airlines that have a Direct Access agreement with Amadeus. You can find out if an airline supports Direct Access from its GGPCA page. For example: GGPCAOA System Response:
PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL OA - OLYMPIC AIRLINES ACCESS LEVEL : ACCESS INDICATOR : LAST SEAT AVAIL INDIC. : AMADEUS ACCESS SELL DYNAMIC SCHEDULE UPD NUMERIC AVAIL UPDATE AMADEUS DYNAMIC AVAIL. : : : : YES YES * FUNCTION LEVEL : SYSTEM USER RECORD RETURN CARRIER PREFERRED DISP SEAT MAP INTERACTIVE SEAT MAP ASR DAYS IN ADV ASR HOURS IN ADVANCE BP ISSUANCE DAYS IN ADV BP ISSUANCE HOURS IN ADV TKT NBR TRANSMISSION PNR CLAIM SUPPORT PASSIVE SEGMENT PASSIVE SEGM NOTIFICATION SUPPORT SERVICE SEGMENT SUPPORT DELETE SEGMENT FREQUENT FLYER OPERATIONAL MVT/DIV FLIFO : : : : : : : : : : : : : : : : :

RRA YES 340 1 000 00 YES YES YES YES

DIRECT ACCESS : STANDARD ACCESS :

FOR DECODING ENTER : GGPCALDEC (FOR MENU) GGPCALDEC1 (FOR ACCESS) GGPCALDEC2 (FOR FUNCTION) >

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An asterisk (*) appearing between the number of stops and the equipment type code on an availability display identifies an airline that is implemented in Standard Access and that also supports Direct Access.
AN01JANLONATH/AOA ** AMADEUS AVAILABILITY - AN ** ATH ATHENS.GR 1 OA 260 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH Q4 V4 B4 2 OA 270 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH QR V4 BR 3 OA 266 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH Q4 V4 B4 > 256 SA 01JAN 0000 0*734 3:35 0*AB6 3:35 3:35

1225 1635 2215

1800 2210

0350+1 0*AB6

Some Amadeus Access airlines also support a Direct Access request even though they support a higher level of access. In this case the asterisk (*) is not shown on the availability display. When you know that the airline has a Direct Access agreement with Amadeus, enter the number 1 followed by the 2-letter airline code. You can only use the availability by departure time (AD) transaction code. 1OAAD14SEPLONATH 1 OA AD 14SEPLONATH System Response:
1OAAD14SEPLONATH ** OA - OLYMPIC AIRWAYS ** 21 OA 260 C4 Y7 M7 L7 K7 XL Q7 V6 22 OA 270 C4 Y7 M7 L7 K7 XL Q6 V7 23 OA 266 C4 Y7 M7 L7 K7 XL Q7 V6 24 OA 274 C4 Y7 M7 L7 K2 XL Q7 VL OA 901 C4 Y7 M7 L7 B2 25 OA 274 C4 Y7 M7 L7 K2 XL Q7 VL OA 903 C4 Y7 M7 L7 B2 26 BD 103 C9 D9 Y9 S9 M9 H9 Q9 V9 OA 152 C4 Y7 M7 L7 K7 XL QL V5 > 147 TU 14SEP LHR ATH 1220 1755 LHR ATH 1635 LHR ATH 2215 LGW SKG 1725 SKG ATH 0705+1 LGW SKG 1725 SKG ATH 0835+1 LHR AMS 0825 AMS ATH 1240 2210 0350+1 2235 0800+1 2235 0930+1 1030 1700

Direct Access transaction code Airline code Transaction code Date and city pair

N7 BL N7 BL N7 BL N7 B6 K7 N7 B6 K7 K9 W9 N7 BL

0 EQP 0 EQP 0 EQP 0 EQP 0 EQP 0 EQP 0 EQP 0 321 0 EQP

After requesting a Direct Access display, you have three minutes in which to book a seat. If you exceed this time and attempt to sell from the Direct Access display, the system displays the warning message:
REQUEST NEW AVAILABILITY (city pairs) >

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You can change from an Amadeus availability display to a Direct Access display. Table: Entries to Change to Direct Access Entry
ACL2 ACL1/2 ACL3/1-2 ACL2Y ACL2/2C

Changes
Flight on availability line 2 to a Direct Access display Connecting flight on availability line 1 to a Direct Access display Connecting flight on availability line 3 to a Direct Access display for both flights Flight on availability line 2 to a Direct Access display for Y class Connecting flight on availability line 2 to a Direct Access display for C class

When you request a Direct Access availability display from a normal availability display, the system automatically clears your screen and only displays the Direct Access information. To change to another Direct Access display on the same date and city pair for a different airline, enter: 1AI/ 1 AI / Direct Access transaction code Airline code Slash

If you first request direct access, then switch to an Amadeus availability or schedule display, the following entry allows you to return to the direct access display previously shown. For example: 1YY/ This entry can also be combined with a time, in either 12-hour or 24-hour clock format. For example: 1YY/1600 -or- 1YY/4P If you use the ACL entry for an Amadeus Access airline that does not support Direct Access, the system responds with a carrier-preferred display. For example, you have the following availability displayed on your screen:
AN10JANFRADEL/FN ** AMADEUS AVAILABILITY - AN ** DEL DELHI.IN 1 LH 760 F1 A1 C0 D0 Z0 Y0 B0 /FRA 1 DEL 2 1330 2LH:AI6760 J4 FRA 1 DEL 2 1330 3 AI 164 J4 C4 D4 WR YR VR BR FRA 2 DEL 2 1525 HR KR LR MR GR NO LATER FLTS -FRA DEL- ENTER A CONNECT POINT /X... FOR > 10 FR 10JAN 0000 0115+1E0/744 7:15 0115+1 0*747 7:15 0435+1 0*74D 8:40 MORE

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When you make the ACL entry for airline AI, the system response is a Direct Access display:
1AIAD10JANFRADEL0325P ** AI - AIR INDIA ** SEE FLIFO FOR SHARED FLIGHTS 21* AI6760 J2 WC HC KC LC FRA DEL MC 22 AI 164 J4 C4 D4 W2 YC FRA DEL BC HC KC LC MC VC GL 23 AF1019 C9 D9 Y9 S9 K9 FRA CDG H9 T9 M9 V9 L9 Q9 WS * AI7148 J3 W1 Y1 B1 H1 CDG DEL K1 L1 M1 24 OS 128 C9 D9 J9 Y9 B9 FRA VIE M9 H9 Q9 V9 W9 S9 * AI6033 J3 WC HC KC LC VIE DEL MC - ON AI-AF COSH 8000 SERIES BK M CLASS, - ONLY ON AF BK IN I FOR INDIVI < G FOR > 010 FR 10JAN 1330 1525 0725 I9 NS 1030 0800 1050 GRPS 0115+1 0435+1 0845 2305 0925 2215 0 B74 0 74D 0 320 0 343 0 321 0 332

However, when you make the ACL entry for LH, the system response is a carrierpreferred display:
ANLH10JANFRADEL0130P ** LUFTHANSA - AN ** DEL DELHI.IN 1 LH 760 F1 A1 C0 D0 Z0 Y0 B0 /FRA 1 DEL 2 NO MORE LATER FLTS 10JAN FRA DEL > 10 FR 10JAN 1330 0115+1E0/744 7:15

1330

You can use the standard availability scrolling entries in a Direct Access display. Each entry must be preceded by the letter 1 and the two-letter airline code. For example: 1COMD

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Schedule Displays
HE SCH A schedule display contains flights for all airlines that submit schedule data to Amadeus irrespective of the availability status of their flights. They are ordered in the same hierarchy as availability displays. The transaction code for a schedule display is S. You can use the same options offered with the availability function. Table: Schedule Display Entries Entry
SN 19OCT CDG LHR 0900 SD 19JUN MAD LIS 0800 SA 9FEB ROM BOM 1600 SE 11NOV ZRH GVA 1400 SN AF 13MAY PAR LON SN/ 08FEB ANC NOU SN 23SEP CDG LHR * 25SEP SN 23SEP MAD LIS * BCN CDG

Displays
Neutral schedule display Departure time schedule display Arrival time schedule display Elapsed time schedule display Carrier-preferred schedule Schedules with a 7-day search option Round-trip schedules Dual-city pair schedules

The following features are unique to a schedule display: Airlines that have an availability and sales agreement with Amadeus display the classes of service, even when they are closed for sale. Airlines that do not have an availability and sales agreement with Amadeus are not shown in the display. To request a schedule for these airlines, you must add the /A option to the end of your schedule display entry.

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Shuttle Flights
A schedule display can contain shuttle flights. When a flight or class of service is designated as a shuttle service, the availability or schedule display shows the class without an availability status. You can also identify shuttle flights when the availability or schedule display shows an E or U class of service. This availability display illustrates a shuttle service.
AN30DECBCNMAD/AIB ** AMADEUS AVAILABILITY - AN ** MAD MADRID.ES NH HOTELS OFFERS SPECIAL WINTER PROMOTIONS IN BARCELONA AND MADRID FROM 65 EUROS *BOOK NS HOTELS* 1 IB2627 C9 D9 I6 YR BR HR KR /BCN B MAD 2 1755 1905 MR LR SR QR OR VR NR 2 IB6965 C0 D0 /BCN B MAD 1 1855 2005 3 IB3967 C9 D9 I9 Y9 B9 H9 K9 /BCN B MAD 2 2040 2150 M8 L7 S7 Q5 O4 V3 N2 4 IB6841 F6 A6 J9 D9 I9 Y9 B9 /BCN B MAD 1 2130 2240 H9 K9 M9 L9 S9 Q9 O9 V9 N9 5 IB6991 C9 D9 I9 Y9 B9 H9 K7 /BCN B MAD 1* 2130 2240 M6 L6 S5 Q3 O2 VR NR 6 IB2245 E C Y B /BCN C MAD 3 2245 2355 TO DISPLAY CONNECTIONS ENTER -MD> 0 MO 30DEC 1713 E0/M87 E0/320 E0/320 E0/321 E0/320 0/752 1:10 1:10 1:10 1:10 1:10 1:10

Here are some important points to remember when selling a shuttle flight: For standard access airlines, selling a shuttle flight is restricted. For Amadeus Access airlines, the short sell entry is restricted, and a long sell entry is used. The airline may or may not accept the booking. If the booking is not accepted the appropriate warning message is displayed. From a Direct Access display, when an availability status is shown, the short sell entry is allowed and the long sell entry is restricted.

You use the open segment entry (SO) to add a shuttle flight to a PNR for information, fares, or ticketing purposes. To issue a ticket for a PNR containing shuttle flights only, you use the temporary ticketing mode (TY entry).

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Amadeus Air

Training Module

Timetable Displays
HE TN Timetable displays contain flights of all airlines between a specific city pair for a one-week period. The display shows you the frequency of flights between two airports and indicates which airlines operate on a particular day of the week. The timetable display includes details of the period of operation of flights by their effective and discontinue dates. They are ordered in the same hierarchy as availability displays. Timetable displays only contain flights for participating carriers. If you want the display to include non-participating carriers, you must add the /A option to your entry. Timetable display entries are in the same format as availability and schedule displays. You access them using the letter T for the transaction code. Table: Timetable Entries Entry
TN 19OCT CDG LHR 0900 TD 19JUN MAD LIS 0800 TA 9FEB ROM BOM 1600 TE 11NOV ZRH GVA 1400

Displays
Neutral timetable display Departure time timetable display Arrival time timetable display Elapsed time timetable display

You make the following entry: TN 19MAY LHR MUC 0900 System Response:
** AMADEUS 1 LH4525 2BA:QF3948 3BA:QF3948 4 BA 948 5BA:QF3948 6 BA 958 7BA:QF3958 8LH:BD3283 9 LH4707 10 BA 950 11LH:NZ4595 12LH:NZ4595 > TN ** MUC MUNICH.DE D LHR 2 MUC 0730 126 LHR 1 MUC 0815 345 LHR 1 MUC 0815 D LHR 1 MUC 0815 7 LHR 1 MUC 0815 D LHR 1 MUC 0920 X57 LHR 1 MUC 0920 D LHR 2 MUC 0925 D LHR 2 MUC 0925 D LHR 1 MUC 1050 45 LHR 2 MUC 1220 67 LHR 2 MUC 1220 1015 1105 1105 1105 1105 1205 1205 1210 1210 1340 1505 1505 0 0 0 0 0 0 0 0 0 0 0 0 31MAR0x 01APR0x 03APR0x 03APR0x 31MAR0x 31MAR0x 01APR0x 31MAR0x 31MAR0x 01APR0x 03JAN0x 05JAN0x 19MAY0x 26MAY0x 26OCT0x 320 1:45 19OCT0x 319 1:50 18OCT0x 319 1:50 20OCT0x 319 1:50 20OCT0x 319 1:50 29MAR0x 319 1:45 26OCT0x 319 1:45 26OCT0x 320 1:45 26OCT0x 320 1:45 20OCT0x 319 1:50 --320 1:45 --321 1:45

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Here are the first two lines of the display:


** AMADEUS - TN ** MUC MUNICH.DE 1 LH4525 D LHR 2 MUC 0730 1015 19MAY0x 26MAY0x 0 31MAR0x 26OCT0x 320 1:45

Table: Explanation of System Response Component


** AMADEUS TN ** MUC MUNICH DE 19MAY0X 26MAY0X 1 LH4525 D

Identifies
Distribution system identifier and the type of display Destination city or airport code Destination city or airport Country code and state code (if applicable) of destination city or airport Date range of the display Timetable line number 2-letter airline code and flight number Days of operation The days of operation can be displayed in the following way: Display D 2 X7 Operates Daily Tuesday only Every day except Sunday

The days are numbered as follows: Number 1 2 3 4 5 6 7 LHR 2 MUC 0730 0 31MAR0X 26OCT0X 1015 Day Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Departure city code and terminal information Arrival city code Departure and arrival times Number of stops en route Effective and discontinue dates When three dashes (---) appear in the discontinue date column, it indicates this flight operates indefinitely.

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Component
320 01:45

Identifies
Equipment type code Elapsed flying time

Table: Additional Timetable Entries Entry


TN13MARMUCFRA0900/MO TN13MARMUCFRA0900/ALH

Requests
A timetable display for a specific day of the week (/MO): A timetable display for a specific airline (/ALH) You can specify up to three airlines in your entry.

Note:

You can use any of the timetable display transaction codes with the above entries.

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Changing Availability, Schedule, and Timetable Displays


HE AC HE SC HE TC You can change any existing availability, schedule, or timetable display to any other type of availability, schedule, or timetable display. Table: Entries to Change Availability Displays Entry
ACAN ACAD ACAA ACAE

Changes Any Availability Display To


A neutral display A display by departure time A display by arrival time A display by elapsed time

Table: Entries to Change Schedule Displays Entry


SCSN SCSD SCSA SCSE

Changes Any Schedule Display To


A neutral display A display by departure time A display by arrival time A display by elapsed time

Table: Entries to Change Timetable Displays Entry


TCTN TCTD TCTA TCTE

Changes Any Timetable Display To


A neutral display A display by departure time A display by arrival time A display by elapsed time

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Table: Entries to Change an Availability or Timetable Display to a Schedule Display Entry


ACSN TCSN ACSD TCSD ACSA TCSA ACSE TCSE A schedule display by elapsed time A schedule display by arrival time A schedule display by departure time

Changes To
A neutral schedule display

Table: Entries to Change a Schedule or Timetable Display to an Availability Display Entry


SCAN TCAN SCAD TCAD SCAA TCAA SCAE TCAE An availability display by elapsed time An availability display by arrival time An availability display by departure time

Changes To
A neutral availability display

Table: Entries to Change an Availability or Schedule Display to a Timetable Display Entry


ACTN SCTN ACTD SCTD ACTA SCTA ACTE SCTE A timetable display by elapsed time A timetable display by arrival time A timetable display by departure time

Changes To
A neutral timetable display

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After you use an AC, TC, or SC transaction code to change your current availability display, the modified availability request entry is shown in the header of the new display followed by the transaction code you have made in your change entry. Here is an example of a neutral availability display:
AN10JUNFRASFO ** AMADEUS AVAILABILITY - AN ** SFO SAN FRANCISCO.USCA 1 LH 454 F9 A9 C9 D9 Y9 B9 M9 /FRA 1 SFO I 1010 H9 Q9 V9 W9 S9 2LH:UA3505 F4 C4 D4 Y4 B4 M4 H4 /FRA 1 SFO I 1010 Q4 V4 W4 S0 T0 K0 L0 G0 A0 3UA:LH9052 F4 A4 C4 D4 Y4 B4 M4 /FRA 1 SFO I 1345 H4 Q4 V4 W4 S4 4 UA 901 F9 C9 D9 Y9 B9 M9 H9 /FRA 1 SFO I 1345 Q9 V9 W9 S9 T0 K9 L9 G0 A8 5 LH 492 F4 A4 C9 D9 Y8 B8 M1 /FRA 1 YVR M 1305 H0 Q0 V0 S0 AC:UA3389 F4 Y9 B9 M9 H9 Q9 V9 /YVR M SFO S 1520 W4 S0 T0 K0 L0 G0 A0 6LH:BD3224 C4 D4 S4 K4 M4 L4 V4 /FRA 1 LHR 2 0815 Q4 W4 BA 285 F9 A8 J9 D9 W9 T9 Y9 /LHR 4 SFO I 1025 B9 K9 M9 L9 O9 S9 7 LH4536 C9 D9 Y9 B9 M9 H9 Q9 /FRA 1 LHR 2 0815 V0 S0 BA 285 F9 A8 J9 D9 W9 T9 Y9 /LHR 4 SFO I 1025 B9 K9 M9 L9 O9 S9 > 151 MO 10JUN 0000 E0/744 11:15 0.744 0/777 E0.777 E0/343 E0.737 0/321 E0/744 E0/321 E0/744 14:05 14:05 13:32 11:15 11:35 11:35

1225 1225 1620 1620 1410 1737 0855 1320 0855 1320

To change from a neutral availability display to a neutral schedule display, enter: ACSN This is the system response:
SN10JUNFRASFO -AC** AMADEUS SCHEDULES - SN ** 1 LH 454 F9 A9 C9 D9/FRA SFO Y9 B9 M9 H9 Q9 V9 W9 2LH:UA3505 F4 C4 D4 Y4/FRA SFO B4 M4 H4 Q4 V4 W4 S0 3 UA 901 F9 C9 D9 Y9/FRA SFO B9 M9 H9 Q9 V9 W9 S9 4UA:LH9052 F4 A4 C4 D4/FRA SFO Y4 B4 M4 H4 Q4 V4 W4 5 LH 492 F4 A4 C9 D9/FRA YVR Y8 B8 M1 H0 Q0 V0 WC AC:UA3389 F4 Y9 B9 M9/YVR SFO H9 Q9 V9 W4 S0 T0 K0 6 LH4536 C9 D9 Y9 B9/FRA LHR M9 H9 Q9 V0 WC S0 BA 285 F9 A8 J9 D9/LHR SFO W9 T9 Y9 B9 K9 M9 L9 7LH:BD3224 C4 D4 S4 K4/FRA LHR M4 L4 V4 Q4 W4 BA 285 F9 A8 J9 D9/LHR SFO W9 T9 Y9 B9 K9 M9 L9 > 151 MO 10JUN 0000 1010 1225 E0/744 S9 1010 1225 0.744 T0 K0 L0 G0 A0 1345 1620 E0.777 T0 K9 L9 G0 A8 1345 1620 0/777 S4 1305 1410 E0/343 S0 1520 1737 E0.737 L0 G0 A0 0815 0855 E0/321 1025 1320 O9 QC S9 0815 0855 1025 1320 O9 QC S9 E0/744 0/321 E0/744 14:05

11:15 11:15 11:35 11:35

13:32

14:05

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Chapter 2

Flight Information

HE DO Flight information (FLIFO) provides you with two types of information: Planned Flight Information Latest known Operational Flight Information

Planned Flight Information


Planned Flight information provides you with operational data on a specific flight and date. Information that can be contained in a flight information display includes the following: Stops en route Meals Class of service Traffic restrictions

You can request flight information for any flight or date, or as a follow-up entry to an availability display. To request flight information as a follow-up entry, enter DO followed by the flight line number, for example DO5. To request flight information for a specific flight and date enter: DOLH961/11APR DO LH4424 /15APR Flight information transaction code Airline code and flight number Slash, followed by the date. If you omit the date, the system assumes todays date.

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System Response:
DO3 * 1A PLANNED FLIGHT INFO * APT ARR DY DEP DY CLASS/MEAL MUC 1145 FR CDZIR/S YB/R MHXQNVWSGKL/R T/R MAD 1420 FR COMMENTS1.MUC MAD 2.MUC MAD 3.MUC MAD 4.MUC MAD LH4424 25 FR 15APR EQP GRND EFT TTL 320 2:35 2:35

- DEPARTS TERMINAL 2 - ARRIVES TERMINAL 1 9/ NON-SMOKING - ET/ ELECTRONIC TKT CANDIDATE 320 C 142

CONFIGURATION>

After the system repeats your entry, it displays the header line. This indicates the planned flight information, airline code and flight number, the number of days before departure that the flight information was requested for, the day of the week for the departure, and the date of departure. Here is an explaination of the components of the remainder of the display: Component
APT MUC MAD ARR 1420 DY FR DEP 1145 DY FR Arrival time column and the arrival times at the respective airports Arrival day of the week column and the 2-character day of the week indicator Departure time column and the departures times at the respective airports Departure day of the week column and the 2-character day of the week indicator

Identifies
Airport column and the 3-letter codes of the airports en route

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Component
CLASS/MEAL CDZIR/S MHXQNVWSGKL/R T/R

Identifies
Classes of service and meal code column indicating the classes of service available on that leg of the flight and the meals that are served The meal codes are: B K L D S O H M R C F P Y N V G Breakfast Continental Breakfast Lunch Dinner Snack Cold Meal Hot Meal Meal (non-specific) Refreshment Alcoholic Beverages, Complimentary Food for Purchase Alcoholic Beverages, for Purchase Duty Free Sales Available No Meal Service Refreshments for Purchase Food and Beverages for Purchase

EQP 320 GRND EFT 2:35 TTL 2:35

Equipment type column and the equipment code

Ground time column and the ground time at that particular airport, expressed in hours and minutes Elapsed flying time column and the elapsed flying time of each leg of the flight Total flying time column, which includes the elapsed flying times and the ground times

Below the flight details is the COMMENTS section. All comments about this flight are listed in this section and numbered. The 1-, 2-, or 3-digit numbers preceding the text are SSIM predefined operational message numbers. You can ignore these numbers as they identify the text appearing to the right of the number.
COMMENTS1.MUC MAD 2.MUC MAD 3.MUC MAD 4.MUC MAD - DEPARTS TERMINAL 2 - ARRIVES TERMINAL 1 9/ NON-SMOKING - ET/ ELECTRONIC TKT CANDIDATE

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The last line of the display indicates the equipment type, and the actual seating configuration of the aircraft.
CONFIGURATION320 C 142

Note:

The flight information display can vary from airline to airline.

When you do not know the flight number, you can obtain flight information by entering the approximate departure or arrival time: DO SK1000 /D /10JUL CPHLHR DO SK 0930 /D Flight information transaction code Airline code Approximate time of departure Slash followed by the departure indicator D - for Departure A - for Arrival /10JUL CPHLHR Note: Slash, followed by the departure or arrival date Origin and destination airport/city codes

The system searches for flights within 15 minutes on either side of the time in your entry. If it cannot find a match, it automatically displays a schedule of flights by departure time. Table: Short-cut Entries to Display Flight Information

Entry
DO1 DO1,4 DO1-4 DO2 DO1/2 DO1/1,2/2 DO22 DO22/2

Explanation
Flight information for one segment in the PNR Flight information for segments 1 and 4 in a PNR Flight information for segments 1 through 4 in a PNR Flight information for the flight on line 2 of an availability or schedule display Flight information for the second flight on line 1 of an availability or schedule display Flight information for the first flight on line 1 and the second flight on line 2 Flight information for a direct access availability display Flight information for the second flight on a direct access availability display

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Operational Flight Information


HE DO Operational flight information provides you with up-to-date information on the operation of a specific flight before, during, and after departure. It is available for flights today and up to three days in the past. You can request operational flight information directly from an availability or schedule display when that is indicated in the display. When additional flight information exists for a flight, an asterisk appears before the departure time.
SN31MARVIELHR ** AMADEUS SCHEDULES - SN ** LHR HEATHROW.GB 0 WE 31MAR 1529 ** *MC* 5* GROSVENOR HOUSE LONDON JOINS MARRIOTT INTERNATIONAL ** BOOK MC OR EM -7 DAYS ADVP PROMO RTS FM GBP139 >HAMCLONGHM 1OS:BD2801 FLT DEPARTED /VIE LHR 2* 0705 0845 0/321 2:40 2 OS 451 FLT DEPARTED /VIE LHR 2* 0705 0845 E0/321 2:40 3BA:QF3618 FLT DEPARTED /VIE LHR 4* 0740 0915 0/319 TR 2:35 4 BA 699 FLT DEPARTED /VIE LHR 4* 0740 0915 E0/319 2:35 5 BA 697 FLT DEPARTED /VIE LHR 4* 1140 1300 E0/319 2:20 6VO*OS 453 FLT DEPARTED /VIE LHR 2* 1150 1315 E0/F70 2:25 7 OS 461 FLT DEPARTED /VIE LHR 2* 1330 1450 E0/320 2:20 8OS:BD2811 FLT DEPARTED /VIE LHR 2* 1330 1450 0/320 2:20 >

To display operational flight information for flight OS451 on line 2, enter: DO 2 System Response:
DO2 * OPERATIONAL FLIGHT INFO * CITY INFO VIE LEFT THE GATE TOOK OFF ESTIMATED TIME OF ARRIVAL LHR AIRCRAFT LANDED ARRIVED * 1A PLANNED FLIGHT INFO * APT ARR DY DEP DY CLASS/MEAL VIE 0705 WE CDJIR/B YB/S MHQXGVWSNEK/S LT/S LHR 0845 WE COMMENTS1.VIE LHR 2.VIE LHR 3.VIE LHR > OS 451 0 WE 31MAR HOUR (LOCAL) 0747 0803 0855 LHR 0909 0922

OS 451 0 WE 31MAR EQP GRND EFT TTL 321 2:40 2:40

- ARRIVES TERMINAL 2 9/ NON-SMOKING - ET/ ELECTRONIC TKT CANDIDATE

The top half of the display indicates the operational flight information and the bottom half of the display shows the planned operational information. You can only display actual flight operational information for airlines that enter it directly into the distribution system. You can find this out from the airline's GGPCA page.
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For example:
PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL OS - AUSTRIAN ACCESS LEVEL : ACCESS INDICATOR : LAST SEAT AVAIL INDIC. : AMADEUS ACCESS SELL DYNAMIC SCHEDULE UPD NUMERIC AVAIL UPDATE AMADEUS DYNAMIC AVAIL. : : : : / / YES YES YES FUNCTION LEVEL : SYSTEM USER RECORD RETURN CARRIER PREFERRED DISP SEAT MAP INTERACTIVE SEAT MAP ASR DAYS IN ADV ASR HOURS IN ADVANCE BP ISSUANCE DAYS IN ADV BP ISSUANCE HOURS IN ADV TKT NBR TRANSMISSION PNR CLAIM SUPPORT PASSIVE SEGMENT PASSIVE SEGM NOTIFICATION SUPPORT SERVICE SEGMENT SUPPORT DELETE SEGMENT FREQUENT FLYER OPERATIONAL MVT/DIV FLIFO : : : : : : : : : : : : : : : : : YES RRA YES YES 362 00 000 00 YES YES

DIRECT ACCESS : STANDARD ACCESS : FOR DECODING ENTER : GGPCALDEC (FOR MENU) GGPCALDEC1 (FOR ACCESS) GGPCALDEC2 (FOR FUNCTION) >

YES YES YES

You can display operational flight information for certain Direct Access airlines using the entry: 1CEDO408/01DEC 1 CE DO 408 /01DEC System Response:
1CEDO408/01DEC ** CE - NATIONWIDE ** FLIGHT NR DATE CE 408 01DEC04 WE ROUTING TML TIME DC 1 JNB A *** **** D *** 1205 2 ) > DUR A *** 1305 D *** ****

Direct Access transaction code Airline code Transaction code Flight number Slash and date

BOOKING CLASSES C Y J D W Z U X Q

EQU EQO COC CAC ETI 737 CE CE CE EN MEAL C-/ Y-/ INFLIGHT SERVICE 9

OFD

Since you are accessing the airline's database directly, operational flight information is displayed in the airlines own format.

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Chapter 3

Minimum Connecting Time

HE DM You can display the minimum connecting time to show the minimum amount of time required to make connections between flights at airports or between airports. You can request the minimum connecting times for: Specific airline(s) at a specific city Multiple airports serving the same city Different types of connections

Basic Entry
To request the minimum connecting times at a specific airport, enter: DM NCE System Response:
DMNCE/10JAN02 NCE STANDARD MINIMUM CONNECTING TIMES NCE-NCE FROM TO D/D D/I I/D I/I CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM HMM HMM HMM 11 035 045 045 045 21 100 100 100 100 12 100 100 100 100 22 035 045 045 045 CK SPECIFIC CARRIER FOR EXCEPTIONS TO STANDARD CONNECTING TIMES PRECLEARANCE MAY APPLY >

The system repeats your entry and then advises you that these are standard minimum connecting times for Nice.

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The connection type codes are shown on line three of the system response. Table: Connection Type Codes Code
D/D D/I I/D I/I

Connection Type
Domestic to Domestic Domestic to International International to Domestic International to International

Table: Explanation of Line 4 of the System Response Component


CC FLTN -FLTR ORGN EQP TM DEST HMM

Identifies
Airline code column Flight number column Flight range column Origin column Equipment column Terminal column Destination column Hour and minute column

There are two important points to remember when reading a minimum connection time display: When three dashes (---) appear, it indicates that a minimum connecting time is not applicable. Hours are shown in the format 100 for one hour, and 120 for one hour twenty minutes.

You can also add a date to your entry. For example: DMNCE/15DEC Table: Minimum Connecting Times on the System Response Time
35 Minutes 1 Hour 1 Hour 45 minutes

From
Terminal 1 to Terminal 1 Terminal 2 to Terminal 1 Terminal 1 to Terminal 2 Terminal 2 to Terminal 2

Connection Type
Domestic to Domestic Domestic to International International to Domestic International to International

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Table: Additional Minimum Connecting Time Entries Entry


DM LON DM LGW-LHR DM CDG2A DM CDG-2B DM CDG2A-2B DM ORYW-CDG2B DM BA/LHR DM AF/CDG/AF DM AF/CDG/LH DM AF/CDG2A-2B/CO DM AF/CDG2A-ORYW/CO DM AF/CDG-ORY/LH

Displays MCT For


A multi-airport city Two different airports A specific arrival terminal A specific departure terminal A specific arrival and departure terminal Specific terminals at different airports in the same city A specific inbound airline Online connections at a specific airport Interline connections at a specific airport Interline connections between different terminals at the same airport Interline connections between different terminals at different airports in the same city Interline connections between two different airports

Note:

You can add a date to any of the entries above.

Table: Minimum Connecting Time Entries from an Availability Display or a PNR Segment Entry
DM4 DM4/2 DM2*12

Displays MCT From


Line 4 of an availability or schedule display, or for the first connecting flight of a 2 flight connection Line 4 for a connecting flight with more than two legs, for the second connecting flight A dual-city pair availability or schedule display for the connecting time between the flight on line 2 and the flight on line 12 A PNR flight segment between the flight on line 1 and the flight on line 2 A PNR flight segment between the flight on line 1 and the flight on line 3

DM1 DM1/3

Note:

You cannot add a date to any of the entries above.

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Training Module

Flight Tracking
The minimum connecting time calculation can be affected if the minimum connecting time of one or both of the flights is based on flight tracking data supplied by the airline, rather than the country codes. If minimum connecting time flight tracking information has been applied to calculate the minimum connecting time, you will see an information message at the end of the display as follows:
FLIGHT TRACKING APPLIED >

If you specify transfer types in your entry, the system does not compute the real transfer type. If you specify transfer types that are different from those that would have been applied automatically, the system responds with the following message:
UNEXPECTED TRANSFER INDICATORS ENTERED >

If you put transfer types in your entry when flight tracking would otherwise have been applied, the system responds with the following message:
FLIGHT TRACKING EXISTS D/D WOULD HAVE BEEN APPLIED >

The D/D indicates the type of connection (domestic to domestic) that would have been used.

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Specific Connection
HE DMS To request a minimum connecting time for a specific connection, enter: DMS System Response:
>DMS/OFF BRD/ YY0000/TR/QQQ/EQP - YY0000/TR/QQQ/EQP -- /DDMMMYY

The system displays a mask for you to enter the details of the specific connection. Table: Explanation of the Components of the Mask Component
DMS OFF BRD YY0000 TR QQQ EQP YY0000 TR QQQ EQP DDMMYY

Identifies
The transaction code is redisplayed Arrival airport of the inbound flight Departure airport of the outbound flight Airline code and flight number of the inbound flight Terminal information of the inbound flight Origin city of the inbound flight Equipment code of the inbound flight Separator of inbound and outbound flight information Airline code and flight number of the outbound flight Terminal information of the outbound flight Destination of the outbound flight Equipment code of the outbound flight Date

To complete the entry, you type the required information over each component in the mask and then press Enter:
>DMS/MUCMUC/LH3401/01/IST/320-LH983/TR/DUS/735--/10JAN04

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System Response:
DMS/MUCMUC/LH3401/01/IST/320-LH983/TR/DUS/735--/10JAN04 DMS/MUCMUC/LH3401/01/IST/320-LH0983/ /DUS/735--/10JAN04 MUC-MUC FROM TO CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM I/D:035 TERMINAL 01 NOT IN AMADEUS DATABASE FOR LH3401 >

Note:

If you do not know some of the information required to fill in the mask, do not delete the current information. The minimum information required in the mask is the OFF (arrival airport), BRD (departure airport) and YY0000 (airline code and flight number) for inbound and outbound flights.

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Review

Here is a review of the most frequently used entries that are explained in this module.

Availability Displays
ANLHR AN19OCTCDGLHR0900 AD15AUGFRACPH0800 AA20JULLHRMAD1600 AE15MARCDGLON0800 RTSVC AN19JUNLHRMAD0800/AIB AN19JUNLHRMAD0800/A-IB AN19JUNLHRMAD0800/A+IB AN15MAYCDGNCE0800/B8 AN19DECROMGVA1600/CY AN19DECROMGVA1600/DM AN18AUGDUBNYC0900/FN AN19FEBLHRJFK1100/H-ON AN19FEBLHRJFK1100/H-OFF AN19FENLHRJFK1100/KY AN19MAYZRHJFK0800/O AN19MAYZRHJFK1600/T12 AN19FEBLHRJFK1100/V-ON Minimum availability request Neutral availability request Availability display by departure time Availability display by arrival time Availability display by elapsed flying time Retrieve flight service information from a PNR Availability display for a specific airline Availability display except for a specific airline Availability display for a specific operating airline Availability display for a specific number of seats Availability display for a specific booking class Availability display for a specific type of display order Availability display for a specific flight type Availability display expanding the screen width Availability display reducing the screen width Availability display for a specific cabin Availability display showing online connections Availability display in a specific time format Availability display expanding the screen

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length AN19FEBLHRJFK1100/V-OFF AN13MAYNCEMIA1200/XCDG AN13MAYNCEMIA1200/X-CDG AN29SEPSVOATL0900/ZEU AN29SEPORDLAC0900/ZUS AN/20JUNDUSMIA ANMO/CDGLHR AN1/CDGLHR AN17MAYATLHOU+ AN*A15DECAMSBKK AN*O19NOVBRUMIA ANAF13MAYPARLON AN23SEPCDGLHR*25SEP AL01MAYKMGJKT DXCDGANC Specific airport when the airport code is the same as the city code Star Alliance availability display Oneworld Alliance availability display Carrier-preferred availability display Dual-city pair availability display Layover connection Request connecting points for a specific city pair Availability display reducing the screen length Availability display for a specific connecting point Availability display except a specific connecting point European Union regulations availability display U.S. Department of Transportation regulations availability display 7-day search availability display By day of the week availability display

Changing an Availability Display


ACMAD AC//DUS ACCDGLHR AC20SEP AC5 AC-3 AC1600 AC/AAF AC/AYY AC/B8 AC/CF AC/C Changes origin airport or city code Changes destination airport or city code Changes origin and destination airport city code Changes the date Changes to a specific number of days later Changes to a specific number of days earlier Changes the time Changes to a specific airline display Changes to a display of all airlines Changes the number of seats required Changes the booking class Clears the class-of-service preference

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AC/KY AC/O AC/NSJO AC/XFRA AC/FC ACLH/ AC1A AC25MAR* AC*25MAR AC19MAY*21JUN AC* ACF ACS

Changes the cabin type Changes to online connections Changes to a connection availability display Changes the connecting city Changes the flight type Changes from a neutral display to a carrierpreferred display Changes from a carrier-preferred display to a neutral display Changes the information in the first display of a dual-city pair availability Changes the information in the second display of a dual-city pair availability Changes the information in both displays of a dual-city pair availability Changes a single availability display to a dual-city pair availability Changes the first display of a dual-city pair availability to a single availability display Changes the second display of a dual-city pair availability to a single availability display Changes a carrier-preferred availability display to another carrier-preferred availability display for another airline Changes the display type for a carrierpreferred availability display Return availability display for the same date Return availability display for a different date Return availability display for a specific number of days from the date in the display Return availability display for a specific date and time Return availability display with the 7-day search option Changes an availability display to a fare quote display for the airline on line 1 Direct Access availability display Changes to another Direct Access display for a different airline Changes a flight on a specific line to a Direct Access availability display Changes a connecting flight availability display to a Direct Access availability display

ACIB/

ACADLH/ ACR ACR25JUN ACR6 ACR23MAY1800 ACR/13OCT ACFQ1 1AAAD14SEPLAXORD0900 1UA/ ACL2 ACL1/2

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ACL3/1-2

Changes both flights of a connecting flight availability to a direct Access availability display Returns to a Direct Access display from an Amadeus availability display

1YY/

Schedule Displays
SN19OCTCDGLHR0900 SD19JUNMADLIS0800 SA9FEBROMBOM1600 SE11NOVZRHGVA1400 SNAF13MAYPARLON0900 SN/08FEBANCNOU SN23SEPCDGLHR*25SEP SN23SEPMADLIS*BCMCDG Neutral schedule display Schedule display by departure time Schedule display by arrival time Schedule display by elapsed flying time Carrier-preferred schedule display 7-day search schedule display Round-trip schedule display Dual-city pair schedule display

Timetable Displays
TN19OCTCDGLHR0900 TD19JUNMADLIS0800 TA9FEBROMBOM1600 TE11NOVZRHGVA1400 Neutral timetable display Timetable display by departure time Timetable display by arrival time Timetable display by elapsed time

Flight Information
DOLH147 DOLH127/11APR DOSK0930/D/10JUL DOSK0930/A/10JUL DO1 Flight information for the current date Flight information for a specific flight and date Flight information for an approximate time of departure Flight information for an approximate time of arrival Flight information for a specific segment in the PNR, or from an availability or schedule display Flight information for multiple segments in a PNR Flight information for a range of segments Flight information from a Direct Access availability display

DO1,4 DO1-4 DO22

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DO1/2 1AADOAA133

Flight information for the second flight on a connecting availability or schedule display Direct Access flight information display

Minimum Connecting Time


DMNCE DMNCE/15DEC DMLON DMLGW-LHR DMCDG2A DMCDG-2B DMORYW-CDG2B DMBA/LHR DMAF/CDG/AF DMAF/CDG/LH DMAF/CDG2A-2B/IT Minimum connecting time at a specific airport Minimum connecting time at a specific airport for a specific date Minimum connecting time at a multi-airport city Minimum connecting time between two specific airports Minimum connecting time at a specific arrival terminal Minimum connecting time at a specific departure terminal Minimum connecting time at specific terminals between two airports Minimum connecting time for a specific inbound airline Minimum connecting time for online connections at a specific airport Minimum connecting time for interline connections at a specific airport Minimum connecting time for interline connections between different terminals at the same airport Minimum connecting time between different terminals at different airports Minimum connecting time for interline connections between two different airports Minimum connecting from a specific line in a PNR, or an availability or schedule display Minimum connecting time for a connecting flight with more than two legs Minimum connecting time from dual-city pair availability or schedule display Minimum connecting time between two flights in a PNR Minimum connecting time mask

DMAF/CDG2A-PRYW/IT DMAF/CDG-ORY/LF DM4 DM4/2 DM2*12 DM1/3 DMS

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Index
A
Access indicators Amadeus Access, 9 Amadeus Access Sell, 9 Amadeus access update, 9 Amadeus Direct Access, 9 Amadeus Standard Access, 9 Airline information, 10 Alliances Oneworld Alliance, 38 Sky Team, 39 Star Alliance, 37 Amadeus availability display, 5 flight information, 63 operational flight information, 67 schedule display, 54 timetable displays, 56 Amadeus Air components, 6 overview, 5 Amadeus Infromation Pages airline information, 10 Arrival time availability, 13 Automatic screen clear, 52 Availability displays 7-day search, 33 airline access indicators, 9 auto screen clear, 52 by arrival time, 13 by day of the week, 35 by departure time, 13 by elapsed time, 13 carrier-preferred, 40 change of gauge flight, 22 changing carrier-preferred displays, 48 city pairs, 47 date, 47 display type, 47 displays, 59, 60 dual-city displays, 48 existing options, 47 time, 47 code-share flights, 24, 25 connecting flight, 21 connecting points, 45 connection displays, 21 defaults, 13 Direct Access availability display, 50 auto screen clear, 52 changing displays, 52 dual-city pair display, 41 dual-city pairs options, 42 scrolling commands, 42 flight ordering, 6 flight service information, 25 joint flights, 27 layover connection, 44 multi-airport city, 36 neutral display, 13 Oneworld Alliance, 38 options, 30 class of service, 30 connecting point, 30 display sequence, 30 except connecting point, 30 except specific airline, 30 flight display, 30 flight type, 30 flights with meals, 30 number of seats, 30 online connections, 30 operating airline, 30 screen length, 30 screen width, 30 specific airline, 30 specific cabin, 30 time format, 30 performance indicators, 16 rail services, 22 record locator return, 12 return availability, 48 scrolling commands, 28, 34 shuttle flights, 55 Sky Team, 39 Star Alliance, 37 types of displays, 13 types of flights, 8

C
Carrier-preferred display availability, 40 changing, 48 schedule, 54 timetable, 58 Change of equipment definition, 8 Change of gauge flights, 22 Changing availability display to fare display, 49 availability displays, 47, 59, 60 carrier-preferred availability display, 48 Direct Access availability displays, 52 dual-city pair availability displays, 48 neutral display sequence, 6 schedule displays, 59, 60 timetable displays, 59, 60 Code-share flights definition, 8 joint flights, 27 leased/blocked space, 24 other operating carrier, 26 wet and dry lease agreement, 25 Connecting flight, 21 Connecting flight definition, 8 Connecting points availability display, 45 Conversion minimum connecting time, 69

D
Day of the week availability display, 35 Departure time availability, 13 Direct Access, 50 changing displays, 52

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flight information, 68 indicator, 50 operational flight information, 68 Direct flight definition, 8 DOT availability display sequence, 7 Dual-city pair availability display, 41 schedule display, 54

E
Elapsed time availability, 13 Error message requesting Help, 2 EU availability display sequence, 6

F
Fare display from an availability display, 49 Flight information, 63 by arrival time, 66 by departure time, 66 comments, 65 types, 63 Flight ordering in availability, 6 Flight service information, 25 Flight tracking, 72 Flight types, 8

Operational flight information, 67 Direct Access display, 68 indicator, 67 Options changing neutral display sequence, 6 class of service, 30 connecting point, 30 display sequence, 30 dual-city pair availability display, 42 except connecting point, 30 except specific airline, 30 flight display, 30 flight type, 30 flights with meals, 30 number of seats, 30 online connections, 30 operating airline, 30 screen length, 30 screen width, 30 specific airline, 30 specific cabin, 30 time format, 30 timetable displays, 58

P
Performance indicators availability displays, 16 Planned flight information, 63

H
Help from error message, 2 Help desk, 3

R
Rail service availability displays, 22 Recall entry, 1 Record locator return, 12 explanation, 12 Return availability request, 48

J
Joint flight definition, 8 Joint flights, 27

S
Schedule displays 7-day search, 54 by arrival time, 54 by departure time, 54 by elapsed time, 54 carrier-preferred display, 54 changing displays, 59, 60 dual-city pair, 54 neutral display, 54 Scrolling commands availability displays, 28, 34 dual-city pair availability display, 42 Seven-day search availability display, 33 schedule display, 54 Shuttle flights, 55 Sky Team availability display, 39 Specific connection minimum connecting time, 73 Star Alliance availability display, 37

L
Layover connection, 44 Leased/Blocked Space definition, 8 Looking for help, 3

M
Marketing agreements joint flight, 8 leased/blocked space, 8 wet and dry lease, 8 Minimum connecting time completing the mask, 73 connection type codes, 69 flight tracking, 72 mask, 73 specific connection, 73 Multi-airport city availability display, 36

N
Neutral availability, 13 Non-stop flight definition, 8

T
Timetable displays by arrival time, 56 by day of the week, 58 by departure time, 56 by elapsed time, 56

O
Oneworld Alliance availability display, 38
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Index

changing displays, 59, 60 flight order, 56 neutral display, 56 options, 58 Transaction codes AA, 13 AC, 47, 59 ACL, 52 AD, 13 AE, 13 AL, 44 AN, 13 DM, 69 DMS, 73 DO, 63 DX, 45 HE, 3 HE/, 2 M, 28, 34 MB, 28, 34 MBAN, 28 MBAN/, 34 MD, 28, 34 MDAN, 28 MDAN/, 34 MDF, 42 MDS, 42 MN, 28, 34 MNF, 42

MNS, 42 MO, 28, 34 MOAN, 28 MOAN/, 34 MP, 28, 34 MPAN, 28 MT, 28, 34 MTAN, 28 MTAN/, 34 MU, 28, 34 MUAN, 28 MUAN/, 34 MUF, 42 MUS, 42 MY, 28 MYF, 42 MYS, 42 RE, 1 RL, 12 SA, 54 SC, 59 SD, 54 SE, 54 SN, 54 TA, 56 TC, 59 TD, 56 TE, 56 TN, 56

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YOUR USE OF THIS DOCUMENTATION IS SUBJECT TO THESE TERMS Use of this documentation You are authorized to view, copy, or print the documentation for your personal use only. The documentation is provided to you in PDF files and you are not allowed to alter or to modify the file format. None of the Amadeus data included in the documentation may be sold, transferred, redistributed, retransmitted, published or commercially exploited in any way without the express advance written permission of Amadeus. This documentation is provided on an AS IS basis and Amadeus does not warrant any maintenance or support in using the PDF files. Data ownership This documentation is protected by copyright and is the property of Amadeus. You acknowledge that the documentation is the valuable intellectual property of Amadeus and that if you use, modify or distribute the documentation for unauthorized purposes, you will be liable to Amadeus for any damages it may suffer. The examples in this document are for illustrative purposes only. The naming of particular airlines, hotels, car rental agencies, or other companies in these examples does not constitute an endorsement, express or implied, of Amadeus by these companies or of these companies by Amadeus. Product offers, prices, terms and other information provided herein are subject to change without notice. You should determine the appropriateness of any product for your intended purpose and needs. Amadeus makes no warranty of any kind including but not limited to the implied warranty of merchantability and fitness for a particular purpose.

2005 Amadeus Global Travel Distribution S.A. All Rights Reserved.

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