Chapter Name: Reporting Year: PMI BSC Perspectives

PMI-AM BSC Objectives Component Programs Component Initiatives (Services, Projects, Products) Component Program SWOT PMI Target for Services Analysis (Yes/No) (Taken from Catalog) Please attach SWOT Yes Yes 01 per year 01 per year

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Component Service Targets and Actuals by ReportingYear Year 2010 Targets Actuals 1 1 3 70% 20% 3 3 2 10 2 1 6 Year 2011 Targets Actuals 1 1 3 70% 20% 3 3 2 10 2 1 6

Comments/Suggestions

Provide knowledge and tools with great service

Perform Paper Based Test (PBT) Certification Support to Members to get the certification

Stakeholder Intimacy

Actions in University / Education institutions

Strengthen stakeholder loyalty

Yes Yes Yes

Yes Yes Yes Yes

03 per year 70% members retention 20% increase

02 per year 03 per year 02 per year 10 per year

Membership

PMIAM Membership retention New Members Interaction with PMIAM community Interaction of PMIAM chapter with PMI and others Chapters Publish the actions of PMIAM Chapter and added value to members Media communication management Knowledge Management (Brainwritting meeting to facilitate innovative thinking and exchange of ideas)
Annual Event of PMIAM Chapter Networking Events

Demonstrate benefits from project management

Communication

Internal Business Processes

Thought leadership Profession enablers Partnering Advocacy

Administrative / Operational Events

Yes
Yes Yes

02 per year
01 per year

06 per year

Administrative / Operational

Consolidate/improve administrative policies of PMIAM Chapter (Meeting of performance evaluation- KPI)

Yes

10 per year

10

11

Chapter Name: Reporting Year:

Yes Component Web Site Yes Web site is updated monthly 70% of respondents on a five point scale reports 3 or better 10 per year 70% of respondents on a five point scale reports 3 or better 2 per year 70% of respondents on a five point scale reports 3 or better 70% of respondents on a five point scale reports 3 or better Package exists and is updated annually 70% of respondents on a five point scale reports 3 or better 01 per year 01 per year 01 meeting per year 10 11

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70

70

Yes Communication with members via newsletter and/or email Yes

10

10

70

70

Culture and Capabilities

Make PMI a customer centric organization

Component Customer Centricity Program Recognition for new members and/or credentials earned by members

Yes

Yes

70

70

Member Satisfaction with Recognition

Yes

70

70

Marketing introduction and benefits package

Yes

Member Satisfaction with benefits package Component Leadeership Development Program Transition/Orienting new leaders LIM or regional leadership meeting attendance Strategic planning meeting to review strategic alignment and business plan

Yes Yes Yes Yes

70 1 1 1

70 1 1 1

Make leadership excellence a strategic competency Make market and business development a strategic competency

Resources

Leverage resources / investments in the marketplace Administrative / Operational

Conduct Satisfaction Survey Complete Strategic Alignment Scorecard Report

Yes Yes Yes

01 per year 01 per year

Income > Expenses

1 1

1 1

Maintain financial viability