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PERSONAL RESUME

ANGELICA MELO
City Address: #1061 San Rafael St. Plainview, Mandaluyong City, Philippines Provincial Address: #208 National Highway Ibabao, Cuenca Batangas Mobile Nos.: 09292690078 / 09278224846 E-mails: angelica_melo@ymail.com / angelicamelo16@gmail.com

HIGHLIGHTS OF QUALIFICATION

Undergone trainings on Sales and Marketing Departments of prestigious companies Attended and benefited from seminars and conventions Communication skills competitive and proficient on MS Office applications University Cum Laude and Academic Achiever on Secondary and Primary Schools TRAININGS, SEMINARS AND CONVENTIONS ATTENDED

Trainings: ABS-CBN, Quezon City Events Division, Sales and Marketing Department February 21, 2012 March 27, 2012 Training Responsibilities: Assist during the event, search and communicate with possible venue in a certain event and forwards some important documents in different departments needed in releasing an event. Bestpak Manufacturing Enterprises Inc., Quezon City Sales and Marketing Department November 22, 2011 February 18, 2012 Training Scope: Responsible for assisting the Sales Department with all elements related to sales and marketing. The Intern will work closely with the Sales Department to assist with client services, client relations, research, and preparation of sales presentation materials and marketing collaterals. Training Responsibilities: Sales: Responsible for assisting walk-in clients with their sales transaction through entertaining queries and order-taking and handle after sales service, which includes customer complaints. Telemarketing: Assist clients with their orders through phone calls, email, instant messaging, or text messaging and assist them before, during, and after sales. Marketing: Assist with the research and development of sales presentations materials and marketing collaterals, assist in the updating of the customer database through customer surveys and complete special projects and other duties as assigned by the General Manager. Administration: 1. Receive telephone calls in a professional manner. Handle calls if possible and forward detailed messages for other calls. 2. Process telephone requests for pertinent information. 3. Maintain informative and accurate records and filing system. 4. Generate all necessary correspondence related to assigned responsibilities. 5. Assist the Sales and Sales Support departments with other administrative duties. Malayan Non-Life Insurance, Binondo, Manila Sales Department January 12, 2010 February 26, 2010 Training Responsibilities: Answer phone calls from clients, delivers documents to other departments and performs clerical works.

Conventions: th CAMP 7 (7 Conference of Aspiring Marketing Professionals) SM Convention Center, SM Central Business Park Bay City, Pasay City February 28, 2012 Seminars: READY yourself SET your gear GO for the gold! BulwagangBalagtas, Ninoy Aquino Learning and Resources Center, PUP Sta. Mesa, Manila February 4, 2012 MarkProf Roadshow E=MC Empowering MarkProf Candidate. Know the secrets. The race to be the best starts here. BulwagangBalagtas, Ninoy Aquino Learning and Resources Center, PUP Sta. Mesa, Manila August 12, 2011 SELLING REDEFINED: Unfolding the Truths behind Selling Claro M. Recto Hall, PUP Sta. Mesa, Manila March 7, 2009

2009 Strategic Marketing Conference Stratmark 7: Whats Hot? Whats Cool? New Cuneta Astrodome, Pasay City September 4, 2009

FRANCHISING REVOLUTION: Pushing to the Limits Claro M. Recto Hall, PUP Sta. Mesa, Manila March 4, 2009 Marketing Exodus: Entrance to the Corporate World Claro M. Recto Hall, PUP Sta. Mesa, Manila March 3, 2009 Catch the SALEsation A seminar on Activating and Managing Sales of a Brand Claro M. Recto Hall, PUP Sta. Mesa, Manila February 27, 2009 Innovative Minds for Young Entrepreneurs Claro M. Recto Hall, PUP Sta. Mesa, Manila February 17, 2009 ONLINE Marketing Claro M. Recto Hall, PUP Sta. Mesa, Manila February 16, 2009

EDUCATIONAL ACHIEVEMENTS

University Degree:

Secondary:

Primary:

Cum Laude at Polytechnic University of the Philippines Sta. Mesa Manila Business Administration Major in Marketing Management 2008- 2012 Academic Achiever at Cuenca Institute Cuenca, Batangas 2003-2007 Academic Achiever Cuenca Central Elementary School Cuenca, Batangas 1997-2003

BACKGROUND AND VERBAL REFEREES

My family and friends call me Angel. I am 20 years old. I stand 5 feet and 2 inches and weigh 49 kilograms. I am able to write and communicate effectively in English language. I am fast learner and persistent. I can lead and organize but I am a good follower. I accept my mistakes and learn from it. I can understand and carry out instructions promptly. I can establish good interpersonal relationship and I respect others. I have a good work ethics which was developed during and after my trainings and seminars. I am spending my leisure time reading books, watching movies, and travelling. Character References Angelina Goyenechea College Professor Tel#: 09224743427 Justin Monika Rivera ABS-CBN Trainer Tel#: 09063125490

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