CONSUMER PROTECTION ACT 1. World Consumer day is celebrated on a) 15 March b) 24 December c) 15 April d) 30 January Ans. a) 15 March 2.

National Consumer day is celebrated on a) 15 March b) 24 December c) 15 April d) 30 January Ans. b) 24 December

3. Complains for the compensations up to 20 lakhs can be filed at a) District Forum b) State Commission c) National Commission d) Supreme Court Ans. a) District Forum 4. Complains for the compensations of more than 20 lakhs but up to 1 crore can be filed at a) District Forum b) State Commission c) National Commission d) Supreme Court Ans. b) State Commission 5. Complains for the compensations of more than 1 crore can be filed at a) District Forum b) State Commission c) National Commission d) Supreme Court Ans. c) National Commission

6. If the complainant is not satisfied with the decision of National Commission, he can appeal against it at a) District Forum b) State Commission c) National Commission d) Supreme Court Ans. d) Supreme Court 7. Time limit to appeal in higher commission is a) 7 days b) 15 days c) 30 days d) 45 days Ans. c) 30 days 8. Time limit to file a case for negligence is a) 6 months from the date of injury b) 1 year from the date of injury c) 2 years from the date of injury d) 3 years from the date of injury Ans. c) 2 years from the date of injury 9. In which year medical services were brought under the COPRA by The Supreme Court of India? a) 1947 b) 1952 c) 1986 d) 1995 Ans. d) 1995 (13 Nov. 1995) 10. Dentist extracted a wrong tooth, under which act patient can file a case for speedy judgement? a) Dentist Act b) COPRA c) NRHM d) IPC 302 Ans. b) COPRA (Consumer Protection Act/CPA)

11. A dentist is not liable under CPA when a) He is providing totally free service b) He is providing free and charged both services c) Payment by Insurance Company d) None of the above Ans. a) He is providing totally free service 12. Following is true for Consumer Protection Act a) Speedy judgement b) Lawyer is not needed c) Both of the above d) None of the above Ans. c) Both of the above 13. Who can sue the dentist under the CPA? a) Patient or legal heir of patient b) Registered consumer organizations c) State or Central Government d) All of the above Ans. d) All of the above 14. The time limit to give a decision in CPA is a) 15 days b) 20 days c) 1 month d) 3 months Ans. d) 3 months 15. Most frequent complaints against the members of dental profession are a) Root left in socket b) Broken needle c) Slipping instruments d) All of the above Ans. d) All of the above 16. Actions not accounting to negligence are a) Not accepting patients b) Collecting Fee c) Referring patients

d) All of the above Ans. d) All of the above 17. Against whom complain can be filed in CPA? a) Dentist and Physician b) Nurses and paramedical staff c) Laboratories, X-ray clinic and Medical stores d) All of the above Ans. d) All of the above 18. According to Indian contract act, valid age to give the Consent is a) 12 years b) 16 years c) 18 years d) 21 years Ans. c) 18 years 19. A dentist should obtain which type of consent when performing a treatment procedure a) Oral consent b) Express consent c) Informed consent d) Temporary consent Ans. c) Informed Consent 20. A consent is not valid when obtained from a person a) Age 11 years b) Unconscious state c) Under the threat d) d) All of the above Ans. d) All of the above