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The Region’s Business Publication

BusinessJournal

THE

July 2012

OF WEST CENTRAL OHIO

Citizens National Bank Breaks Ground on Operations Center Expansion

National Bank Breaks Ground on Operations Center Expansion Citizens National Bank broke ground June 11 on

Citizens National Bank broke ground June 11 on a 15,000 square foot expansion of their existing Operations Center, lo- cated just off I-75 in Bluffton, OH. The addition will provide approximately 24 new offices for the building which currently houses the bank’s Operations, IT, Compliance, Marketing and Call Center departments. According to J. Michael Rom- ey, President/CEO the bank has seen continued growth over the past years and the additional staff that requires has caused a short- age in office space with the exist- ing facilities. “As we plan ahead, our goal is to make sure we have adequate backroom support and comfortable workspaces for our staff in order to ensure success for future growth opportunities in existing and new markets.

This expansion will offer us that opportunity.” The project is expected to take nine months. Upon completion, the building will be approximate- ly double the size it is today and allow some departments current- ly housed in the Bluffton branch office to move to the new facil- ity. “We look forward to the flex- ibility adding this new space will provide in allowing us to move forward with further expansion and providing more support for our sales staff in the future,” states Romey. With offices in Bluffton, Celina, Defiance, Elida, Findlay, Lima, Springfield and Van Wert, Citizens National Bank has assets totaling more than $580 million and has been serving the commu- nities of West Central Ohio since

1920.

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The Business Journal Distributed in 13 counties

ALLEN, AUGLAIZE, DEFIANCE, HANCOCK, HARDIN, HENRY. LOGAN, MERCER, PAULDING, PUTNAM, SHELBY, VAN WERT, WOOD

Construction has started on the new main office of The Fort Jennings State Bank in

Construction has started on the new main office of The Fort Jennings State Bank in Fort Jennings. The Bank was founded in 1918 and its first loca- tion was in the building that now houses the Post Office in Fort Jennings. The existing bank building was constructed in 1970 when the Bank had $3, 000,000.00 in assets. An addition was added on in 1990 when the Bank had $34,000,000.00 in assets. Currently the Bank has over $150,000,000.00 in as- sets and has grown to five locations. The new building will be 9,125 sq. ft. in size. Completion is scheduled for late Spring, 2013.

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Educate management on how to recognize a scam By Neil Winget, President BBB One of

Educate management on how to recognize a scam

By Neil Winget, President BBB One of the goals of any company’s man- agement should be the education of its em- ployees on how to recognize the schemes and frauds that are being operated by un- scrupulous organizations. Businesses, churches, and charitable organizations are being bilked out of mil-

lions of dollars by all kinds of scams every year. Being able to recognize the scam when

it is presented to one of your associates is

the main line of defense. Some of these schemes are very sophisticated and are not easy to immediately get a fix on them. Everyone is familiar by now with the paper pirates, toner phoners and fake in-

voice rip offs so let’s look at a couple of the lesser known and better disguised

schemes:

• The gift-horse scam tries to create mistrust. The scheme begins when the caller tricks an employee into accepting a gift, or some other “free” item, along with

a reference to merchandise or services. The company then receives overpriced, unordered merchandise followed by an invoice with the employee’s name. When the invoice hits the employee’s desk, it’s overpriced but, fearing trouble with the boss; the employee writes the check and does not report it. At least, this is what the crooks count on. • This is one that, while rare, has hap- pened in our region. It’s the “moving” scam and is almost always done via tele- marketing by a young woman who claims her father’s business is being moved to another town. They have supplies and equipment they do not want to move and will sell at cost or below and even quotes specific prices. The supplies are shipped but the invoice is much higher than the quoted price, claiming the quoted price was “per item” not “per box.” Training and due diligence by employ- ees and associates can stop all business scams at the gate but it takes education and

a certain amount of skepticism.

Niswonger celebrates five years of entertainment

Celebrating five years of entertainment, in- spiration and education the Niswonger Perform- ing Arts Center of Northwest Ohio is pleased to announce another outstanding line up of qual- ity entertainment for the 2012-2013 Season. The NPAC has, over the past five season been thrilled to bring to Van Wert artists that includ- ed Marie Osmond, Amy Grant, Charlie Daniels Band, Tony Orlando, and shows straight from the Broadway stage such as Annie, Porgy and Bess, Fiddler on the Roof and more. The suc- cess of these seasons has been due in part to our many sponsors and patrons. The NPAC is pleased to partner with this year’s season spon- sor, Statewide Ford Lincoln of Van wert. Kicking off the2012-2013 season is the Gala Celebration V weekend September 14 and 15th featuring Irish Tenor, Ronan Tynan. On Friday Tynan will give a presentation at 7:00 pm as he shares his inspirational life story as a paraple- gic athlete, physician and singer. On Saturday, Tynan presents a Gala Celebration V concert backed by the Lima Symphony Orchestra at 7:30 pm. This weekend is sponsored in part by Times Bulletin Media and 1st Federal Savings Bank. On Thursday, October 4 at 7:30 pm, legend- ary coach Bob Knight discusses his life and career events, his mentors, and the students he has taught through his years of coaching. This lecture series event is sponsored in part by Lee Kinstle GM and the Fan 93.1 fm. The Little Sisters of Hobeken return to Van Wert in Dan Goggin’s Nunset Boulevard on Sunday, October 14 at 3:00 pm. Featuring the star of Laverne & Shirley, Cindy Williams this adventure features all new songs, audience par- ticipation and heavenly humor. Then bring the family for a one-of-a-kind black-light puppet show as John Tartaglia’s Imagin Ocean brings a magical undersea ad- venture to the NPAC on Saturday, November 3 at 1:00 pm. Tank, Bubles and Dorsel are best friends who just happen to be fish and they are about to set out on a remarkable journey of discovery. Jam packed with original music this show is a blast from the first big splash to the last wave good-bye. The United States Army Field Band and Sol- diers’ Chorus will bring a free Veterans Honor Concert to the NPAC on Thursday, November 8. This free ticketed event will again be a patriotic salute to those who serve as well as a mixture of all genres of music and song from the musical ambassadors of the army straight from Wash-

ington DC. Tickets will once again be available for free with the coupon from sponsors Times Bulletin Media. The holiday season at the NPAC is again packed with something for everyone to enjoy and kicks off the day after Thanksgiving with the Oak Ridge Boys Christmas show, Novem- ber 23 at 7:30 pm. Their annual Christmas show includes the Oaks’ greatest hits as well as tried and true holiday songs that people expect to hear. This show is sponsored in part by T-102.1 fm, Van Wert Federal Savings Bank and Kenn- Feld Group. On Thursday, December 13 Jay, Jimmy and Merrill Osmond take the stage at 7:30 pm for

THE

Business

Journal

of West Central Ohio

Volume 21, No. 7 Publisher Donald R. Hemple Contributing Writers Jeffrey Gitomer Advertising Donald R. Hemple

The Business Journal is mailed to the top business leaders in the 11-county region of West Central Ohio. Although infor- mation is gathered from sources considered to be reliable, the accuracy and completeness of the information cannot be guaranteed. Information expressed in The Business Journal does not constitute a solicitation for the purchase or sale of any products. Copyright, The Business Journal of West Central Ohio, 2006, All rights reserved. Reproduction or use, without written per- mission of editorial, photographic or other graphic content in any manner is prohibited. The Business Journal is published monthly at 405 N. Main St., Delphos, OH 45833

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Mail 405 N. Main St., Delphos, OH 45833-1598 For information concerning news, advertising and subscription e-mail us at:

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Christmas with The Osmonds. Performing in front of world-wide audiences for 50 years, the brothers bring their Osmond harmonies to Van Wert for a Christmas show full of holiday fes- tivities. This show is sponsored in part by Times Bulletin Media. Join us on Thursday, December 20 at 1:30 pm for a lecture by Legend Lore presenter, Ceci Wiselogel on the Legends of Christmas. She presents a festive program where the legends and customs of the season come to life. From why we kiss under the mistletoe to believing in the jolly old elf itself, it’s a surprising education in all things Yule! Then it’s fun for ogres and ogresses of all ages as Shrek-The Musical comes to the stage in Van Wert direct from Broadway on Saturday, December 22. With shows at 2 pm and again at 7 pm, this show is sure be great family holiday fun. This musical is sponsored in part by 1st Federal Savings Bank.

Jazz again fills the NPAC music hall as Russ Freeman and The Rippingtons come to town on Saturday, January 26 at 7:30 pm. This Grammy- nominated American contemporary jazz band is celebrating 25 years of great music. This show sponsored in part by Koch Law Office and the Jim Robideau Family. Spend Valentine’s evening with your spe- cial one enjoying one of America’s leading adult contemporary artists. Christopher Cross brings his smooth ballad hits, such as “Sailing” and “Ride LikeThe Wind” to the NPAC for a romantic night of music on Thursday, February

See NISWONGER, page 4A

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Niswonger

(Continued from page 3A)

14 at 7:30 pm. This show is sponsored in part by WDOH Lite Rock 107.1 fm. The Golden Dragon Acrobats return to the NPAC on Satur- day February 16 for two shows at 3:00 pm and 7:00 pm. Cirque Ziva featuring the Golden Dragon Acrobats will thrill audiences of all ages with their amazing feats of performance and graceful beauty. Then it’s a total string experience as Bowfire takes the stage on Sunday, March 10 at 3:00 pm. Featuring high energy, dance and show stopping music this show is an experience not to miss. Ceci Wiselogel returns this spring for a second presentation on Remembering Rockwell on Thursday, March 14 at 1:30 and

7:30 pm. Explore the life and works of one of America’s greatest illustrators – Norman Rockwell. This lecture will be the next best thing to a Rockwell museum visit. One of the most requested Gospel groups comes to the NPAC on Sunday, March 24 at 7:00 pm. Ernie Haase and Signature Sound bring their unique blend of harmonies and joyful message to Van Wert in a much anticipated concert. This show sponsored in part by WTLW-TV. Emmy Award-winning comedienne Vicki Lawrence, and her most endearing character, “Mama,” come to Van Wert on Friday, April 5 at 7:30 pm for an evening of laughs. Lawrence, the sing- er/entertainer who sang the hit “The Nights the Lights Went Out

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In Georgia,” shares her hilarious experiences from Carol Burnett during the first half of the show. Then Mama takes the stage dur- ing the second half and you can just expect the unexpected! The lecture series wraps up with one of National Geographic’s favorite presenters and photographers, Joel Sartore on Sunday, April 21 at 3:00 pm. Sartore’s entertaining presentations blend humor with powerful conservation messages and award-winning photography of wildlife and the places they inhabit. The lecture series is sponsored in part by grants from Paulding Putnam Elec- tric, Wal-Mart and Midwest Electric, Inc. April ends with a bang as Gordon Goodwin’s Big Phat Band presents a night of high energy music that brings the best of the big-band and orchestra jazz giants of the past 70 years. On Sat- urday, April 27, Gordon Goodwin, the musical composer of the “incredibles” will offer a music animation workshop prior to the 7:30 pm concert. The season finale will be a Rock and Symphonic Spectacular as the stars from London’s smash hit musical “We Will Rock You” and a full orchestra present The Music of Queen on Satur- day, May 11 at 7:30 pm. The season also features a previously released Community Concert Series highlighted with The Lennon Sisters on Octo- ber 6, the Rodney Mack Philadelphia Big Brass on October 20, Igudesman & Joo: A Little Nightmare Music on November 11, American Spiritual Ensemble on February 22 and American pia- nist, Thomas Pandolfi on May 5. These five shows are currently on sale for one low series price of $60. Niswonger Performing Arts Center members may purchase their Grand Series packages beginning today, June 15. The Grand Series, which offers 20% off the single ticket price, goes on sale to patrons Wednesday, June 21 and includes tickets for Celebra- tion 5 Gala Lecture & Concert, Nunset Boulevard, ImaginOcean, Oak Ridge Boys Christmas, Osmond Brothers Christmas, Shrek, The Rippingtons, Christoper Cross, Cirque Ziva, Bowfire, Ernie Haase & Signature Sound, Vicki Lawrence, Gordon Goodwin’s Big Fat Band, The Music of Queen, Coach Bob Knight, Joel Sa- tore, CeCi Wiselogel. The Select Series packages are available to NPAC members starting Thursday, June 22. The Select Series goes on sale to the public Wednesday, June 27. This build your own package offers varying levels of discount depending on the number of shows purchased. The box office will be open from noon – 6pm on June 27 for patron’s convenience. Tickets for single shows begin approximately 90 days prior to show date. Visit the website at npacvw.org for show ticket release dates. Series and tickets can be purchased at the Box Office, located in the Grand Lobby of the Niswonger Performing Arts Center at 10700 State Route 118 S., Van Wert, Ohio. Just 35 minutes from Fort Wayne, Indiana or Lima, Ohio. Box Office Summer Hours are Tuesday through Friday, Noon to 4PM. For more in- formation stop in, call 419.238.NPAC (6722), visit the website at NPACVW.ORG, of find us on Facebook.

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Nineteen Roselawn Manor employees honored for service

SPENCERVILLE, Ohio – Rarely in today’s world of employment, can an or- ganization boast of employee longevity. Yet Roselawn Manor, managed by HCF Management Inc., Lima, Ohio, recently honored 19 employees for over 20-plus years of service to the care community, at the exclusive annual Platinum Club Cel- ebration held in Lima, Ohio. According to Chuck Okorowski, Vice President of Human Resources for HCF Management Inc., “Employee longev- ity is one of the unique characteristics of Roselawn Manor which results in the outstanding level of quality of care that is provided to the residents. HCF is hon- ored to have such a dedicated team of care providers working for them.” Overall, HCF recognized over 340 employees who have twenty or more years of service with HCF. The employees were honored with a

celebratory luncheon, awards and a special cloisonné pin. Shanna Holland, Roselawn Manor’s administrator, is pleased to rec- ognize the following employees for their devotion to providing outstanding care to our residents: Joyce Maag, 37 years; Susan Tidwell, 33 years; Sue Laman, 31 years; Marcia Grothause, 29 years; Jeanne Somers, 27 years; Annette Mullins, 25 years; Miriam Davis, 25 years; Marcia Perkins, 25 years; Paula Ball, 24 years; Teresa Perkins, 24 years; Mary Savidge, 24 years; Cheri Wells, 23 years; Penny Buckmaster, 22 years; Karen Keeling, 22 years; Gwen Clark, 22 years; Ruth Hurst, 21 years; Jennifer Holmes, 21 years; Nan- cy Elling, 20 years; and Deb Schwartz, 20 years. Roselawn Manor has been serving the community for over 70 years with ex- cellent and innovative rehabilitative and skilled nursing services.

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Commercial Real Estate

Commercial property investors have sunnier outlook for 2012

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financial crisis, according to Moody’s. “The instability in global economies causes investors to look to hard assets — and income-producing ones at that,” Mitch Roschelle, head of PricewaterhouseCoo- pers’s real estate advisory practice, said in an e-mail. “U.S. commercial real estate is viewed by many investors as a stable, risk-adjusted bet in today’s volatile global environment.” The survey, conducted from May 8 to May 15, showed value increases for all five major property types — multifam- ily, warehouse and distribution, offices, hotels and retail. Apartments and ware- houses led gains. Investors were drawn to industrial properties in “hot-bed energy and high- tech markets” such as Austin, Texas, and California’s Silicon Valley, “where job gains, leasing demand and retail growth are expected to lead the country,” Ro- schelle said in the report. Fannie Mae and Freddie Mac, the gov- ernment-sponsored mortgage companies, are becoming a more reliable source of financing for multifamily deals, accord- ing to the survey. Commercial mortgage- backed securities and so-called mezzanine lenders, who offer higher-interest loans as a bridge between senior mortgages and a down payment, were also seen as improv- ing sources of funds. Among leading cities for investment, Washington, D.C., had the biggest decline in outlook. It was rated No. 1 in the No- vember report. “Possibly too much real estate at very high prices, combined with the possibil- ity of the federal government’s cuts, has left a bad feeling in investors’ minds,” Ro- schelle wrote. Buyers are showing interest in larger markets that were among the most dam- aged in the recession, according to Ro- schelle. Detroit, which ranked 51st in November, had one of the biggest gains in investor sentiment, behind only Boston and Houston. The report, produced with the Wash- ington, D.C.-based Urban Land Institute, is based on interviews and survey re- sponses from about 950 real estate inves- tors, developers, lenders, brokers and con- sultants. The midyear update was based on 195 people surveyed for the November report.

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Economic Development

Napoleon mfg. reshoring jobs

B&B Molded Products, Inc. (B&B), with operations in Henry County, is working with customers to return jobs to the US that were previously outsourced overseas. The compa- ny has established a reshoring initiative de- signed to support product needs of customers while at the same time lowering their costs and improving their profitability. Significant improvements in product quality and opera- tions performance are also being realized, ac- cording to the company. B&B is a custom injection molder of ther- moplastic materials. The company was start- ed in 1992 by two entrepreneurs in Napo- leon, Ohio. B&B was first housed in a 5,000 square foot facility and has since moved and expanded to a 55,000 square foot plant. The company has approximately 90 employees on three shifts. B&B manufactures hundreds of parts and products for the commercial, plumbing, electrical, dispensing, janitorial, and automotive markets. According to the company, B&B has ob- tained significant success in bringing jobs back to the US. To date, the company has re- turned over 10.2 million production units to the US workforce. “It started with problem parts,” stated

John Hartford, general manager, B&B. “A company had parts tooled up overseas and had issues. It was such a critical component that they decided to bring it back to the US in order to figure out the issue and resolve it. That’s where we got our first few opportuni- ties.” B&B works with customers to assess their total cost of offshoring or outsourcing parts and components overseas. The company has set up a tool to assist this process. The Total Cost of Ownership (TCO) evaluation is used to prepare an analysis at the start of a proj- ect. “We have a worksheet available to show our clients these processes side by side,” stated Ty Whitacre, director of business de- velopment. “We’re able to show them a cost comparison.” Hartford also added there are many fac- tors people do not consider when the move is discussed. “We’re trying to get everyone to think of all the costs associated with bringing that component in from overseas,” he explained. “Increased transportation costs because of fuel. How much inventory carried with the transit times. Many different things come

into play.” Another thing many companies fail to take into consideration is the cost of getting the project started, particularly when there are trips involved. “You can spend $20-$30,000 before you know it,” stated Hartford. “That’s just quali- fying for a vendor from overseas. How many people does the company have to send? How long will they be gone? The price of an airline ticket is very expensive, but that comes up for too many customers when they are already in the middle of the deal.” According to Hartford, the company has had experience with customers who receive a container and there is a quality issue with the product. However, there is already another container in transit, which is a significant cost issue for the customer. “Usually you have to increase inventory because of transit time,” stated Hartford. “Anything unexpected will drive up costs significantly.” The process B&B goes through with its customers is in four phases. The first phase is the TCO evaluation where design goals and quality requirements are discussed. The sec- ond phase is a cost analysis and timeframe

analysis with expected results identified. The third phase deals with technology optimiza- tion, as well as other considerations, includ- ing the preparation of a quote. In phase four the company deals with product release and product management. “We really start that process by asking a whole series of questions to find out what the customer has,” explained Hartford. “A lot of times we find the customer doesn’t own the tooling for a lot of the products being made overseas, so we understand each situation is different on what they have and what their goals are. We walk through the different sce- narios on the evaluation and address each of the issues.” Hartford also explained customers have certain expectations when they tool up some- thing overseas. “They assume they’re going to get it a lot cheaper up front and spend less,” he noted. “They think all they have to do is sell them. We’re finding with customers is that it doesn’t always work out. The tooling always seems to take longer with things like sending samples.”

See RESORING, page 11A

We invite you to find a new “Center” for your company –

Henry County!

Henry County’s central location puts you in the middle of not only Northwest Ohio, but the entire Midwest. For more information on what Henry County can offer you, your company and your employees, contact CIC Director Ralph Lange at (419) 592-4637 or online at www.hencoed.com

you, your company and your employees, contact CIC Director Ralph Lange at (419) 592-4637 or online
you, your company and your employees, contact CIC Director Ralph Lange at (419) 592-4637 or online
you, your company and your employees, contact CIC Director Ralph Lange at (419) 592-4637 or online

Transportation assets still an advantage for NW Ohio

Long before European settlers arrived in NW Ohio, native Americans used the rivers for travel and com- merce. Locations like Defiance became central meet- ing places because of the confluence of these rivers . While the modes of transportation have evolved over the centuries, transportation assets are still a powerful influence on population and commerce. Whether you talk about water, highway or rail, NW Ohio is well-prepared to handle the new interna- tional product flows in a global economy. There is a new emphasis on maintaining and expanding Ohio’s transportation network and agencies like the Toledo Metropolitan Council of Governments are taking an active role in planning and coordinating NW Ohio’s future transportation system. TMACOG works closely with the Ohio Department of Transportation

to map out growth patterns and plan for both public mass transit assets and traditional highway and rail routes. When CSX rail executives went looking for a site to build a proprietary, bi-modal transfer facility in 2009, the port of Toledo and the outstanding federal and state highways of NW Ohio immediately drew their attention. Southern Wood County quickly rose to the top of the rankings because of the proximity of I-75 and the nearness of the Toledo lake port. The new CSX North Baltimore facility is a real catalyst for transportation planners involved with the movement of both international and domestic freight through the Midwest. The long-awaited U.S. Rt. 24 highway project will be completed in September, providing a safer, faster

route from Ft. Wayne to Toledo for both personal travel and freight. Logistics companies recognize the enhanced Rt. 24 corridor as the most efficient truck route from the SW U.S. to Michigan and into southern Ontario. In Defiance County one logistics company has already started construction on a new shipment facility. Consolidated Grain & Barge, Mandeville, LA announced in February, 2012 that they are build- ing a new $22 million rail shipment facility on the CSX main line within sight of new U.S. Rt. 24. Phase one of this project will load grain onto unit trains for transport to southeast livestock producers. Later phases of the project may involve the shipment of manufactured goods to and from the Defiance area. Defiance County officials look for additional logis- tics projects in the future.

look for additional logis- tics projects in the future. Defiance Defiance County is proud to be
Defiance Defiance County is proud to be recognized as a “Top Micropolitan” for County 11
Defiance
Defiance County is proud to be recognized as a “Top Micropolitan” for
County
11 of the last 12 years. Visit www.defecon.com or call 419-784-4471
to discover why Defiance delivers returns on business investment.
ECONOMIC DEVELOPMENT
Convenient to major markets
Aggressive incentive packages
Rail-served sites available
$200 million invested since 2010
Defiance – the strategic Midwest location
www.defecon.com
defecon@defnet.com
419-784-4471
Find us on

Napoleon business to move and expand

Ice Creations, LLC has announced its move from Woodlawn Avenue, Napoleon to the former Napoleon Creamery Building on East Washington in downtown Napoleon. “About a year ago, Steve Lankenau came to me and suggested we might need a new location. I didn’t think so at first, but after the idea was planted, I began to realize our current location was holding back the growth of our business. With its previous use and cooler space, the Creamery was a logical choice,” stated Chad Hartson, owner. Also working with Lankenau, a com-

mercial real estate specialist with RE/MAX Exclusive was Ralph Lange, Henry County CIC director. “Ralph did a great thing suggesting Chad invest in a professional business plan. The plan gave Ice Creations answers to many questions, and gave us all direction to help Chad with his goals,” stated Lankenau. Ice Creations is both an artistic endeavor and a manufacturing business. They have two primary lines of business. Ice Creations is primarily known for the ice sculptures it sells all over the United States. It also has a

Location, Location, Location North 18 Baltimore 613 your company here 12 224 Findlay, OH I
Location, Location, Location
North
18 Baltimore
613
your
company
here
12
224
Findlay, OH
I 75
30
There is a reason it’s all about location when it comes to business. It Matters.
Discover why seventeen Fortune 500 companies have selected to locate their businesses in the Findlay/Hancock
County region. For a decade, the Findlay/Hancock County region has ranked in the top 20 Micropolitan Areas
in the U.S. for new and expanding facilities.
It’s easy to access your markets from Findlay/Hancock County Ohio
• CSX Intermodal Gateway is located just to the North of Findlay. More than 66% of the
U.S. population relies on intermodal rail containers to deliver goods and services we
use every day. Learn more at www.nationalgateway.org.
• Our location, in the heart of the Midwest, provides easy access to 60% of U.S. markets,
all located within a 600-mile radius.
• Findlay’s local airport boasts a 6,500’ runway and can accommodate corporate jet
traffic. In addition, four commercial airports are located within a 90-mile radius.
For more information, contact Anthony P. Iriti,
Director, Findlay•Hancock County Economic
Development at 419.422.3313, or email
airiti@FindlayHancockED.com
FindlayHancockED.com
© Copyright 2011 Findlay•Hancock County Economic Development

bagged ice business that it intends to grow with its expanded capacity. Extensive ren- ovations of the new facility are beginning and should be completed by late summer. Though unspecified, the company expects

to add employment. The Ice Creations project is being fi-

nanced primarily through private funds. It is also making application to the County Revolving Loan Fund and workign with the Downtown Revitalization Grant Program for reimbursement for certain improve- ments. the City of Napoleon is providing

a $7,000 moving allowance as its contri-

bution to keeping this growing business in Napoleon. “This is a great local success story,”

stated Lankenau. “He literally started this business in his garage and has built a great business. He’s an artist, he’s a businessman, and I think he’s a great asset to this com- munity.” Using everything from chainsaws to spe- cific tools created for ice carving. Hartson is known as one of America’s leading ice carvers, according to the company. In 2005, he won first place in the World Ice Carving Championships in Fairbanks, Alaska. Using computerized technology, Ice Creations cre- ates original artwork and replicas of logos and existing designs. They can also work in color. Hartson often works with colleges and culinary schools to teach and demon- strate his craft.

Check us out online www.businessjrnl.com

Providing the best access to major markets for centuries St. Marys, Ohio is a city
Providing the best access to major markets for centuries
St. Marys, Ohio is a city built on transportation and trade. Its prime location on
US 33 and progressive local government have attracted substantial foreign investment,
and local companies are continuing to expand. New investors in St. Marys benefit from:
 Tax incentives
 Municipal utilities at competitive rates
 Fiber optic technology anywhere in the city
Sites for your new location or expansion are available now. Once you experience
St. Marys, you too will want to stay in the city “Where Living is a Pleasure.”
For more information on all St. Marys has to offer, contact:
Susan Crotty, CEcD
Industrial and Community Development Manager
101 East Spring Street
St. Marys, Ohio 45885
419-394-3303 ext. 3117
scrotty@cityofstmarys.net
www.stmarysdevelops.com

Reshoring

(Continued from page 8A)

He stated that a the company may explain they can make a sample in six weeks, but the customer may not see it for eight weeks sim- ply because of transportation time and then arrival. If the customer then does not like the sample, it can go back and forth. “What was supposed to be 12 weeks on your schedule can turn into an additional three or four months,” he stated. Another issue Hartford discussed was the timing of getting the finished product to the US. “The product might be crisis related,” he stated. “If you don’t have the product to sup- port during that time and it’s on a boat some- where in transit, once it arrives, it’s already too late. A lot of times we find customers that if their products aren’t on their shelves, peo- ple are going to get it elsewhere. It’s a speed to the market.” “Also, if you compare side by side prod- ucts,” stated Whitacre, “the Asia product is not always cheaper. We try to instill that in our customers and I think it is really starting to catch on.” There are numerous benefits to reshoring business back to the United States. “In many cases, people will try to do busi- ness within a 200-300 mile radius. That’s drivable in a day,” stated Whitacre. “If there is a sudden increase in demand for a product, you can drive a little while to get to the sup- plier and work out what it’s going to take to increase production. That’s a sales opportu- nity.” He added, “You’ve done that in a day in- stead of getting on an airplane to Asia or even trying to talk it over on the phone where there is the possibility of communication problems.” The company would also have the advan- tage of time with the ability to see the facility on a regular basis. If that company has direct employees overseas which inspect the facility regularly, that is expensive. “Reshoring minimizes the hidden costs,” stated Hartford. “Of course you can’t always say that there won’t be additional costs if the business is here, but the hidden costs will be reduced significantly.” Hartford also discussed a recent customer which brought in product from overseas. It was an assembly, but sales on the product were growing and it couldn’t keep up with de- mand. Also, in the middle of that there was a quality issue. B&B’s first instance was to solve the qual- ity issue in order to take it and make it func- tion the way it needed to. It continued the dis- cussion on the steady growth items and gave consideration to build new tools, beginning production in the States. It was an eight month process, but the com- pany constructed new molds and doubled the cavitations, taking lead time down from three months to four weeks for the company. According to Hartford, B&B has seen con- tinued growth with existing customers and new customers with its reshoring project. It hired an additional 20 people in 2011.

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Coldwater Machine Co. LLC / 911 North Second Street, Coldwater, OH 45828 / Phone: 419.678-4877
Coldwater Machine Co. LLC / 911 North Second Street, Coldwater, OH 45828 / Phone: 419.678-4877

Coldwater Machine Co. LLC / 911 North Second Street, Coldwater, OH 45828 / Phone: 419.678-4877 / Fax: 419.68.3565 / Email Us

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Systems for Commercial and Military, Both Foreign Domestic Coldwater Machine FWS Weld System ©2008 Coldwater Machine
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FWS Weld System

Both Foreign Domestic Coldwater Machine FWS Weld System ©2008 Coldwater Machine Company • All Rights Reserved

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