You Should Talk: Opportunities for Patient Financial Conversations

FromHFMA’s Voices in Healthcare Finance

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You Should Talk: Opportunities for Patient Financial Conversations

FromHFMA’s Voices in Healthcare Finance

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Length:

15 minutes

Released:

Dec 3, 2018

Format:

Podcast episode

Description

Kristen Mazurek of Geisinger Health talks about the challenge of conversations with inpatients for whom care is not routine. Also, the latest healthcare finance news and key performance indicators for value-based payment.

Released:

Dec 3, 2018

Format:

Podcast episode

Titles in the series (100)

The Healthcare Financial Management Association provides industry insights and in-depth stories about hot topics in healthcare finance. podcast@hfma.org

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Hospitals Are Open for Business. What New Habits Are We Keeping?: Healthcare organizations have changed a lot about the way they do business during the COVID-19 pandemic, and some changes seem to be sticking. Chris Ingersoll of R1RCM talks about the business practices that might stay part of the routine. by HFMA’s Voices in Healthcare Finance
13 min listen
The payer episode: CMS interoperability rules and provider strategies for better conversations: Chris Hobson, from Orion Health discusses CMS’s upcoming deadline for interoperability requirements for payers and Geneva Schlabach from Vispa and Mike Duke from Baker Tilly talk about denials management. by HFMA’s Voices in Healthcare Finance
23 min listen
The CARES Act, Care Teams and FEMA: HFMA's Chad Mulvany talks about how stimulus funds could mean bad press for hospitals. Rick Kes and Matt Wolf from RSM discuss FEMA and the CARES Act. Aaron Bujnowski from the Chartis Group shares insights about how supporting care teams can fit into the... by HFMA’s Voices in Healthcare Finance
30 min listen
Special Episode: Coronavirus Exclusive with CFO Tim Maurice of University of California at Davis Health System: UC Davis Medical Center made headlines recently when providers there treated the first case of community spread coronavirus in the United States. In this episode, CFO Tim Maurice speaks with Joe Fifer about the health system's experience in this unpreced... by HFMA’s Voices in Healthcare Finance
30 min listen
Consumerism in a Time of Coronavirus: Keith Gruebele of BHG Patient Lending discusses the importance of gentle but productive patient financial conversations in a time when the clinical and financial stakes are higher than ever. Also in this episode, two leaders from Luminis Health in Maryla... by HFMA’s Voices in Healthcare Finance
19 min listen
Why Health Systems Should Be Watching Amazon and Walmart: Ceci Connolly of the Alliance of Community Health Plans talks with HFMA President and CEO Joe Fifer about the slow move to value and why health systems should be watching outside disruptors. Also, HFMA Chair Mike Allen interviews Optum360's Todd Gustin. by HFMA’s Voices in Healthcare Finance
34 min listen
Telehealth Q&A with Lumina Health's Lucy Zielinski and Dan Marino: Lucy Zielinski and Dan Marino follow up on Zielinski's successful Virtual Conference presentation by tackling some of the most challenging aspects of telehealth during the COVID-19 pandemic. Also in this episode, Christopher Dunkerly of sponsor TRIMEDX d... by HFMA’s Voices in Healthcare Finance
34 min listen
Advisory Board's Christopher Kerns: "There is nothing resembling normal.": Christopher Kerns of Advisory Board discusses what the first phase of coronavirus recovery will look like for healthcare organizations, what hospitals can do to manage clinician burnout and what the upcoming presidential election will mean for government... by HFMA’s Voices in Healthcare Finance
13 min listen
How to Perform Elective Surgery From Six Feet Away: HFMA Policy Director Chad Mulvany and TransUnion Principal Jonathan Wiik offer perspectives on healthcare organizations reopening for elective procedures. Also, HFMA Director of Chapter Relations Tracy Packingham talks about the Association's virtual eve... by HFMA’s Voices in Healthcare Finance
25 min listen
KPMG Provides Guidance on Financial Reporting During the Coronavirus Crisis: Ed Giniat, a partner at KPMG, discusses the challenges of financial reporting during the coronavirus crisis and the guidance his organization has issued on the topic. by HFMA’s Voices in Healthcare Finance
22 min listen
The coronavirus pandemic: A time when cash becomes priceless: Venson Wallin and Richard Walker of BDO Consulting discuss cash: how to get it, how to keep it, and how to use it wisely. by HFMA’s Voices in Healthcare Finance
16 min listen
“Access improves outcomes.” The benefits of telehealth for chronic conditions.: Arnold Saperstein from Cecilia Health and Susan Beane from HealthFirst discuss the opportunities of telehealth for patients with chronic conditions. by HFMA’s Voices in Healthcare Finance
15 min listen
A surprising analysis around hospital reimbursement during the COVID-19 pandemic. Plus: What is Joe Biden's healthcare plan?: Iodine Software's Troy Wasilefsky discusses a recent analysis his company performed around hospital reimbursement. Some of the results may surprise you. Also in this episode, Rich Daly and Chad Mulvany discuss Joe Biden's healthcare plan. by HFMA’s Voices in Healthcare Finance
19 min listen
The "next normal" and how to get there: Beth Kaplan of Deloitte & Touche discusses how a consistent process of assessment and adjustment can help healthcare organizations get through each phase of the pandemic and beyond. Also, HFMA Community Manager Melanie Binder announces a new Community Ca... by HFMA’s Voices in Healthcare Finance
19 min listen
Telehealth opportunities in oncology, and Stever Robbins shares the secret to tackling email overload: Dr. Andrew Hertler of New Century Health discusses how telehealth can help keep patients on track with cancer screenings and treatment. Also in this episode, productivity expert Stever Robbins tells us once and for all how to handle email (Hint: It's not... by HFMA’s Voices in Healthcare Finance
23 min listen
Revenue Cycle Strategies and Data Analytics: Nick Davis of the SSI Group discusses how building a culture of good patient financial communication can lead to better revenue cycle performance. HFMA Director Todd Nelson interviews Ryan Self from sponsor EPSi about how healthcare organizations can inc... by HFMA’s Voices in Healthcare Finance
24 min listen
The Latest on COVID-19, How Hospitals Can Bolster Their Communities, and Revenue Cycle Technology Opportunities: HFMA's Rich Daly and Chad Mulvany talk about the latest from Washington on the coronavirus. Scott Rowe of Conifer Health Solutions discusses revenue cycle technology, and Marla Weston, former CEO of the American Nurses Association, talks about everyday b... by HFMA’s Voices in Healthcare Finance
36 min listen
Dr. Tim Hendrix of Florida's AdventHealth Centra Care: How to safely welcome anxious patients back into your hospital or physician practice.: Hospitals and physician's offices have opened back up for non-emergent care. Dr. Tim Hendrix of Florida's AdventHealth Centra Care discusses how his organization is making patients feel safe and welcome. Also in this episode, HFMA's Community Melanie Bin... by HFMA’s Voices in Healthcare Finance
21 min listen
Coronavirus, Walmart, and the Risks and Benefits of M&A: Rich Daly and Chad Mulvany cover the latest from Washington on the coronavirus, Joe Polaris of R1 RCM discusses how to reap the promised benefits of M&A and Rich Daly talks about his interview with Lisa Woods of Walmart. by HFMA’s Voices in Healthcare Finance
28 min listen
Election Special: As the votes are tallied, we look at what the possible outcomes mean for healthcare: As the world waits for the results of the presidential election and other key races, Rich Daly and Chad Mulvany discuss what could happen in the coming months. Also in this episode, Joe Fifer interviews 4sight Health CEO Dave Johnson about what's next fo... by HFMA’s Voices in Healthcare Finance
18 min listen
Rep. Suzan Delbene's value-based payment legislation and Humana's population health milestone in Medicare Advantage markets: Rich Daly interviews Rep. Suzan Delbene about the Value in Health Care Act, proposed legislation that would make a series of hospital-supported changes to value-based programs operated by Medicare. Andrew Renda of Humana talks about how the company impro... by HFMA’s Voices in Healthcare Finance
30 min listen
Telehealth: How the COVID-19 pandemic can ultimately lead to better health in rural communities: Doug Morse, CEO of Iowa's Hansen Family Hospital, and Rebecca Marsh, a senior vice president at nThrive, discuss the challenges and opportunities of telehealth in rural communities. by HFMA’s Voices in Healthcare Finance
21 min listen
Why Sharing Infection Rates and Other Information With Healthcare Organizations is Crucial in Preparing for the Future of COVID-19: Terry Hush of Roji Health Intelligence discusses what healthcare organizations should do to prepare for future waves of the coronavirus. by HFMA’s Voices in Healthcare Finance
18 min listen
Bon Secours' Billie Jean Mounts Talks About Coronavirus Response: HFMA President and CEO Joe Fifer talks with Bon Secours' Billie Jean Mounts about how her organization has responded to the financial challenges presented by the coronavirus pandemic. by HFMA’s Voices in Healthcare Finance
27 min listen
Perspectives on leadership, culture and team-building during a pandemic: HFMA President and CEO interviews Lee Rivas of CloudMed about his leadership journey and how he's built his team during the pandemic. Rich Daly interviews Nicole Farrow and Andrew Johnson from Change Healthcare about trends and solutions in prior authori... by HFMA’s Voices in Healthcare Finance
23 min listen
Remote revenue cycle challenges, job hunting tips and how to share your good news with HFMA: Kim Scaccia from Wisconsin-based Mercyhealth discusses how her organization cracked the code on a remote work force. Quintin Smith from Baker Tilly talks about staying positive after a layoff. And HFMA's Jennifer Novoseletsky tells us how members can sha... by HFMA’s Voices in Healthcare Finance
26 min listen
Using the systems thinking approach to tackle the complex issues of health equity and DEI: Denese Neu discusses how the systems thinking approach can help healthcare organizations organize their health equity and DEI strategies. by HFMA’s Voices in Healthcare Finance
20 min listen
"I'm not strong enough. That's why I'm feeling this way." Taking care of your mental health when you hit the pandemic wall.: Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush Univers... by HFMA’s Voices in Healthcare Finance
21 min listen
Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery: Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group, and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discuss HFMA’s Healthcare 2030 ser... by HFMA’s Voices in Healthcare Finance
23 min listen
Self-pay A/R best practices, Stark Law with Rep. Roger Marshall and CMS's price transparency rule: Chad Mulvany talks with members of the task force that developed recommendations around self-pay accounts receivable best practices, Rich Daly interviews Rep. Roger Marshall about his efforts to get CMS to speed up their overhaul of Stark and Antitrust l... by HFMA’s Voices in Healthcare Finance
30 min listen

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Healthcare Blame Game: Reporter’s are knee-deep in press releases. Most lack context.: This week, we're sharing an episode of our brand new podcast, Healthcare Blame Game. In this episode, media veteran Jean Hodges joins HFMA director of content Brad Dennison to discuss a Washington Post error and the inner workings of the modern newsr... by HFMA’s Voices in Healthcare Finance
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HFMA Annual Conference preview: How Vanderbilt University Medical Center built a successful bundled payment program: Dr. Brittany Cunningham from Vanderbilt University Medical Center discusses her upcoming presentation at HFMA's Annual Conference in Nashville. Also in this episode, strategies for cash flow discrepancies with sponsor organization Inovalon. Mention... by HFMA’s Voices in Healthcare Finance
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Interoperability rule enforcement is coming. Are you ready?: Rita Bowen of MRO discusses why some organizations are choosing not to ready themselves for interoperability until enforcement begins and how reproductive care can throw a wrench into the process. by HFMA’s Voices in Healthcare Finance
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You Should Talk: Opportunities for Patient Financial Conversations

You Should Talk: Opportunities for Patient Financial Conversations

Description

Titles in the series (100)

More Episodes from HFMA’s Voices in Healthcare Finance

Related podcast episodes